Primula Beach Hotel
Deluxe Room Primula Beach Hotel
Swimming pool Primula Beach Hotel
Swimming pool Primula Beach Hotel
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7.3
Very good
4.0% this month
/10
(2752 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Al-Muktafi Billah Shah Mosque330 m
  • Jabatan Perubatan Forensik380 m
  • Unit Forensik410 m
  • Masjid Mukhtafi Billah Shah410 m
  • Hospital Besar Kuala Terengganu500 m
  • Uptown Futsal Kuala Terengganu510 m
  • Stadium Negeri560 m
  • Homecraft Center620 m
  • Kuala Terengganu Swimming Pool630 m
  • Gymnasium Rakyat660 m
  • Primula Beach Hotel

    Jalan Persinggahan, Batu Burok, Kuala Terengganu, Malaysia, 20400 - See map
    "ok, breakfast spread ok, staffs ok and location is good and the beach was fine"
    Sahril - January 14, 2019
    Very good comfort
    7.2 room quality and comfort
    Very good service
    7.2 rating for service
    • 670 meters to the beach

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    • Poolside bar

    This property is in high demand!

    Booked 231 times

    Property ranking|Compared to 382 Kuala Terengganu properties
    See all rankings
    Room size
    50 sqm.
    Room comfort score
    7.2/10
    Location score
    8.3/10
    Cheapest price score
    Bigger than
    97
    %
    of Kuala Terengganu properties
    Better than
    96
    %
    of Kuala Terengganu properties
    Better than
    93
    %
    of Kuala Terengganu properties
    Better than
    88
    %
    of Kuala Terengganu properties
    Value for money7.0
    Distance to city center1 km
    Location rating8.3
    Nearest airportSultan Mahmud Airport (TGG)
    Distance to airport7.4 km

    Rooms available at Primula Beach Hotel

    Primula Suite
    Primula Suite
    ...
    • Room size: 86 m²/926 ft²
    • Beach view
    • 1 queen bed
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    Queen Suite
    Queen Suite
    ...
    • Room size: 70 m²/753 ft²
    • Beach view
    • 1 queen bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 64 m²/689 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Premier Deluxe Room
    Premier Deluxe Room
    ...
    • Room size: 29 m²/312 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Single
    Deluxe Single
    ...
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      Suite with Double Bed
      Suite with Double Bed
      ...
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        Room Superior
        Room Superior
        ...
          Enter dates to see prices
          Suite Standard
          Suite Standard
          ...
            Enter dates to see prices

            What people love about Primula Beach Hotel

            • 7.2
              Very good
              Location

              "It in good location, near to almost every place."

              mohd S.

              |

              February 18, 2018

            • 8.8
              Excellent
              Location

              "Nice location near beach and good room."

              ZAINAL A.

              |

              October 9, 2018

            • 8.4
              Excellent
              Location

              "Nice stay, good location, near beach."

              nuruljaswa

              |

              October 19, 2018

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            More about Primula Beach Hotel

            More about Primula Beach Hotel

            10.0
            Exceptional

            "The room was spacious, clean linen and tidy room."

            Eh

            |

            January 14, 2019

            An overview

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            What they offer

            10.0
            Exceptional

            "The Premier Room on the 9th floor was superb."

            Eh

            |

            January 14, 2019

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            Halal

            Restaurants on site

            Restaurant
            Cuisine:Asian, International
            Menu:Buffet, A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Reviews of Primula Beach Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (2752)Booking.com Reviews (1054)
            7.3
            /
            10
            Very good
            4.0% this month
            Cleanliness6.9
            Facilities6.8
            Location8.3
            Room comfort and quality7.2
            Service7.2
            Value for money7.0
            Rating
            9+ Exceptional (200)
            8-9 Excellent (188)
            7-8 Very Good (408)
            6-7 Good (250)
            <6 Below Expectation (433)
            Time of the year
            Mar - May (315)
            Jun - Aug (432)
            Sep - Nov (334)
            Dec - Feb (398)
            All guests (2752)
            All room types
            All languages

            Show reviews that mention 

            Showing 1479 verified guest comments
            12345
            4.8
            dang from Malaysia
            Business traveler
            Superior Room
            Stayed 1 night in July, 2019

            Expensive and not worth it”

            I can say that this is quite an expensive hotel around the batu buruk beach. But the hotel looks rather run down and the furniture looks old. I paid for RM180 with not even one mineral water inside the room far more a 3 in 1 coffee/tea. Also I have to use bath towel as mats as it is not available in my room. No breakfast buffet comes with such the price and have to add RM20 on top of initial amount of RM160 if I want to stay in a room at the main building. No water treatment were available for their swimminh pool, you can see a lot of dead leaves inside the pool and all in all, I wont recommend this hotel to all of you and people, just dont book this room.

            Reviewed July 23, 2019
            5.6
            AINIZAINIDA from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in July, 2019

            Old hotel but location at beachside”

            Very old hotel & should upgrade to maintain their name. The aircond in my was not cold. The jug kettle was not clean. Its look like they didnt cleanup the room very well. The best for this hotel is only the location is at the beachside.

            Reviewed July 22, 2019
            8.8
            Excellent
            Syahida from Malaysia
            Family with young children
            Deluxe Room
            Stayed 2 nights in July, 2019

            Excellent”

            Please appoint friendly staff at the receptionist.. I have bad experience when I was just asking about early check in on 18/7/2019 around 11am.. I was just asking since there is a request in Agoda for early check in.. But she was quite rude while answering my queries.. No eyes contact and very stern.. Not a good frontliner..

            Reviewed July 22, 2019
            8.0
            Excellent
            Aida from Malaysia
            Business traveler
            Premier Deluxe Room
            Stayed 2 nights in June, 2019

            Excellent as usual”

            primula is always my choice whenever i go to terengganu old hotel but the room is very spacious ,cozy and clean the breakfast is awesome especially nasi dagang just small problem,the sliding door to our balcony cant be open so we cant enjoy the sound of the sea otherwise will definitely stay here again

            Reviewed July 03, 2019
            2.0
            SL from Malaysia
            Business traveler
            Deluxe Room
            Stayed 1 night in July, 2019

            Bad hotel with indoor smoking allow ”

            The staff in hotel allow customer to smoke in the room and in the restaurant where is it indoor. Lousy breakfast Lousy services as complain has been ignored.

            Reviewed July 25, 2019
            8.0
            Excellent
            Mohamad from Malaysia
            Family with teens
            Superior Room
            Stayed 1 night in July, 2019

            Facility”

            need to improve on the mini Gym facility, the rest of the facility is good

            Reviewed July 22, 2019
            4.0
            mohd from Malaysia
            Business traveler
            Superior Room
            Stayed 1 night in July, 2019

            Avoid from this hotel”

            They has assigned me at room no 229 which is very horrible. Dirty floor and room full of dust. Day cotton turn into black, floor carpet looks like old newspaper on the floor. Did a complaint to agoda. Hotel management upgrade me to 325 which is different category and rate i guess. When entering the room there was a smell i believe it's from floor carpet. Tired to complaint this and that this is 2nd time and last visit for my entire life. Specky bell men at lobby act like manager? Oh pls wakeup everyone! Appreciate your guests!

            Reviewed July 14, 2019
            9.6
            Exceptional
            Siti from Malaysia
            Family with young children
            Executive Suite
            Stayed 3 nights in June, 2019

            Nice hotel”

            Nice hotel with a nice view of sea.a friendly,helpfull and understanding staff especially when facing my kids behaviour. Rooms are big( im staying in executive deluxe).easy to get outside food.perhaps they could refurbish the interior design and funiture inside their hotel room

            Reviewed June 16, 2019
            8.8
            Excellent
            Nur from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in May, 2019

            worth the price”

            overall, it was a pleasant stay, worth the price i got from agoda. requested double bed but unfortunately, unavailable. the receptionist didnt really friendly though but the bellboy was very helpful and kind. our room was facing the pool and u can see the breathtaking view over the beach. im not sure whether the aircond didnt work very well on the next morning or they purposely shut it down. but the whole room getting wet on the wall. not sure why. as for the breakfast, the menu was ok and u still can choose over the variety of food.

            Reviewed May 13, 2019
            7.6
            Very good
            AMAT from Malaysia
            Family with young children
            Premier Deluxe Room
            Stayed 1 night in July, 2019

            Big room”

            Big room with extra king size bed. Nice view and need to improve the pool..

            Reviewed July 22, 2019
            5.2
            Mohd from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in July, 2019

            Please DONT SELL ROOM 318”

            I've been here few times before. But the last visit was very frustrated. I checked in at 11pm. We were tired & my daughter were already asleep. Room 318 was dirty. There was 3 dead cockroaches in the room.

            Reviewed July 10, 2019
            3.2
            Kelvin from Malaysia
            Business traveler
            Superior Room
            Stayed 1 night in June, 2019

            In dire need of refurbishment”

            This place is old and dingy. Feels like it hasn't been upgraded for ages. No plugs beside the beds. Only one plug which is meant for the table lamp. Rusted shower head. Hot water takes ages to flow into to the shower.

            Reviewed June 29, 2019
            8.0
            Excellent
            nisa from Malaysia
            Couple
            Deluxe Room
            Stayed 1 night in July, 2019

            Happy staying”

            I book this room for my parents n they are so happy with this hotel..nice view,nice breakfast n superb room facilities..definitely if go to terangganu again i will book this hotel 100times..tq again

            Reviewed July 19, 2019
            8.0
            Excellent
            Wan from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in July, 2019

            SHORT AND SWEET TRIP”

            very convenient location

            Reviewed July 12, 2019
            4.4
            MOHD from Malaysia
            Business traveler
            Superior Room
            Stayed 1 night in July, 2019

            Frustrated ”

            Shower, telephone, safety box and some lights were not working. No wifi in the room (even though the facility is stated in the ads). I got the worst room maybe!!

            Reviewed July 25, 2019
            7.6
            Very good
            Arshad from Malaysia
            Couple
            Superior Room
            Stayed 1 night in July, 2019

            Old room and not well maintained”

            AirCon can not be switched off or controlled. Power Point at pantry area was defective. Old TV set.

            Reviewed July 25, 2019
            10.0
            Exceptional
            Abu
            Family with teens
            Deluxe Room
            Stayed 2 nights in April, 2019

            Everything was ok. Suggent that you station more manpower at the pool. ”

            I personally saw one guest dip and wash his slipper inside the pool. If you more staff at the pool i am sure he has no guts to dip and wash his slipper in the pool. Others of checkin and checkout superfast. Breakfast ok room ok

            Reviewed April 25, 2019
            8.0
            Excellent
            Khairul from Malaysia
            Family with young children
            Deluxe Room
            Stayed 3 nights in February, 2019

            Nice hotel..”

            Overall, good. Just the housekeeping didnt send my request for extra towel & extra pillow -- called on day 1 after checked in, and never got it at all. The ground parking (the only place to get parking with shades) is a bit smelly, too close to the rubbish dump i suppose... However, if park there, better take the stairs from the lobby to go to the parking lot.. if you take the lift down to "1" floor, the path to the parking lot is a bit scary, you need to go through a dimly lit path, no clear sign, go thru housekeeping area where they wash/dry the linens, and I nearly got lost... luckily one of the housekeeping staff showed me the way... Breakfast.. well, you may prefer to have breakfast outside. The location is superb, very close to the beach, walking distance to pantai batu buruk. The pool, the pool guy need to enforce 2 towels per registration.. went for swim, no towel, the guy give lame excuse "all other towels are currently being washed".

            Reviewed February 28, 2019
            8.0
            Excellent
            Hafizi from Malaysia
            Family with young children
            Superior Room
            Stayed 1 night in June, 2019

            Nice view & fantastic breakfast”

            Very good pool & tidy room. Very close to the beach.

            Reviewed July 08, 2019
            10.0
            Exceptional
            Nur from Malaysia
            Couple
            Deluxe Room
            Stayed 1 night in October, 2018

            Exceptional”

            i love it , best n enjoy

            Reviewed July 01, 2019
            12345
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