Quest on Lonsdale Melbourne Apartments
Quest on Lonsdale Melbourne Apartments
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Studio Apartment - Bed Quest on Lonsdale Melbourne Apartments
Studio Apartment - Bed
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Balcony/terrace Quest on Lonsdale Melbourne Apartments
Balcony/terrace
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Balcony/terrace Quest on Lonsdale Melbourne Apartments
Balcony/terrace
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Bathroom Quest on Lonsdale Melbourne Apartments
Bathroom
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Excellent
Location
8.5
See all 31 photos Quest on Lonsdale Melbourne Apartments
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Quest on Lonsdale Melbourne Apartments

Excellent location
Stay in the heart of Melbourne
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Very good
From 138 reviewsSee what guests said
7.3
  • 290 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Air conditioning

Room choices
7.5
Very good
Room comfort & quality
1 Bedroom Apartment
1 Bedroom Apartment
...
  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • City view
  • 55 m²/592 ft²
  • 1 double bed and 1 queen be...
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Studio Apartment
Studio Apartment
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Room
Room
...
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    Studio
    Studio
    ...
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      Standard Multiple Bedrooms
      Standard Multiple Bedrooms
      ...
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        SINGLE ONE BEDROOM - ROOM ONLY
        SINGLE ONE BEDROOM - ROOM ONLY
        ...
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          Basic Apartment
          Basic Apartment
          ...
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            Standard Studio
            Standard Studio
            ...
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              SINGLE TWO BEDROOMS - ROOM ONLY
              SINGLE TWO BEDROOMS - ROOM ONLY
              ...
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                More about Quest on Lonsdale Melbourne Apartments

                More about Quest on Lonsdale Melbourne Apartments

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Australian cuisine
                Australian cuisine
                Bad Boys
                60 mAustralian, Fast food
                Deli 1884
                80 mAustralian, Cafe
                Punch Lane
                100 mAustralian, European, Gluten Free
                Asian cuisine
                Asian cuisine
                Shark Fin Inn
                100 mAsian, Chinese, Seafood
                Longrain
                110 mAsian, Gluten Free, Thai
                Bamboo House Chinese Restaurant
                120 mAsian, Chinese
                Gluten Free
                Gluten Free
                Mezzo
                110 mGluten Free, Italian
                Bomba
                170 mGluten Free, Mediterranean, Spanish
                Lupino Bistro and Bar
                330 mGluten Free, Italian

                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (138)Booking.com Reviews (294)
                7.3
                Very good
                Cleanliness6.9
                Facilities6.3
                Location8.5
                Room comfort and quality7.5
                Service7.5
                Value for money7.1
                Provided by verified guests of Agoda
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                Studio Apartment
                1 Bedroom Apartment
                2 Bedroom Apartment
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                Showing 75 verified guest comments
                1234
                4.0
                Catherine from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in June, 2018
                I always find hot water a benefit and quiet rooms, unfortunately these were not available”
                To be asked how was you stay at check out to provide quick feed back, such as no hot water for showers or any hot water. And to alert staff to the constant noise from air conditioners in other rooms throughout the night
                Reviewed June 28, 2018
                8.4
                Excellent
                Jan from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in June, 2018
                Our apartment was perfect. We will stay again. ”
                The location of our apartment was fantastic - minutes from theatre and Chinatown. We were very happy.
                Reviewed June 18, 2018
                8.0
                Excellent
                Jane from Australia
                Solo traveler
                Studio Apartment
                Stayed 2 nights in June, 2018
                Very friendly staff. Clean room. Exceeded my expectations.”
                The bed was comfortable, it was warm enough in the room without a heater. I used the microwave, it was clean as were the dishes and I was very comfortable, it was quite spacious and I would stay there again. Its close to bourke st for trams into the convention centre and close to tons of restaurants and theatres.
                Reviewed June 12, 2018
                7.6
                Very good
                thomas from Australia
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in May, 2018
                good location”
                nice apartment close to bars, restaurants and theatres, recommended
                Reviewed May 28, 2018
                4.8
                Kor from Malaysia
                Group
                1 Bedroom Apartment
                Stayed 7 nights in April, 2018
                Acceptable”
                I was checked-in at 10pm, room given at the 1st time, did not clean, bed is messy and left unused towel in bathtub :( One of the room I booked, dryer dropped off from wall, almost hit to my friend's head. Please look into the maintenance of the stays, it's really disappointing.
                Reviewed May 02, 2018
                8.8
                Excellent
                Tanya from Australia
                Couple
                1 Bedroom Apartment
                Stayed 4 nights in April, 2018
                Value for Money”
                It was fine. Old and tired but clean, very well located and very well priced.
                Reviewed May 01, 2018
                9.2
                Exceptional
                Ahmad from Malaysia
                Solo traveler
                1 Bedroom Apartment
                Stayed 14 nights in April, 2018
                Value for Money, definitely!”
                This is my second visit to Melbourne. The location is within CBD, facilities and restaurants are just around the corner. WIFI is excellent. Helpful staffs. Very convenient.
                Reviewed April 25, 2018
                8.8
                Excellent
                david from Australia
                Family with teens
                2 Bedroom Apartment
                Stayed 1 night in May, 2017
                basic”
                handy accom near theatre
                Reviewed April 21, 2018
                5.2
                April from Australia
                Group
                Studio Apartment
                Stayed 1 night in April, 2018
                Old, really old.”
                The hotel is old and definitely needs refurbishing which it did state on a notice in the elevator that it will be happening within 6 months. The hallway and room smelt old and musky and I had to buy a scented candle to get rid of the smell. The location was great and cost ok for how bad the hotel was otherwise no other positives.
                Reviewed April 16, 2018
                6.8
                Good
                Tara from Australia
                Business traveler
                2 Bedroom Apartment
                Stayed 5 nights in April, 2018
                Good location but aircon not working”
                Air-conditioning didn't work (didn't a few months ago when I was here either). So I woke up in the middle of the night in my windowless room, feeling very overheated. Had to go and ask for laundry powder as there was none in the apartment. Apart from that everything was fine. Not a very fancy place but great location. It would be better if there was a speaker for music, like the Quest in Adelaide.
                Reviewed April 15, 2018
                2.0
                Dun from Australia
                Group
                1 Bedroom Apartment
                Stayed 3 nights in March, 2018
                The worst front customer service ”
                The check out time was 10 and we checked out at 10.30. When we checked out, the front staff required us to pay late check out fee for 30 min which I had never been informed prior at all. We asked written policy about late check out with exact amount fee stated on it. We also asked if he can show his staff ID, or name badge as he didn’t wear anything we could identify if he is actually a staff. He said number of shocking things. 1. Quest don’t have written policy. (Then how do we know if he charges right amount?) 2. He doesn’t have any ID or name badge. (So he could be anyone?) 3. He doesn’t work for us he only works for Quest. (Customers don’t matter) 4. He said he will call Police just because he doesn’t like our attitude. (We didn’t like his attitude at all too.) There were no swearing words, and inappropreate behaviors. We recorded conversation as proof. 5. He said ‘Your people’. Yes we are Asians. It was very insulting. Overall, it was THE WORST customer service I have ever had.
                Reviewed April 03, 2018
                5.6
                Kelvin from Australia
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in March, 2018
                Above average”
                We were unable to retrieve our luggage from storage in a timely manner on departure. There was a considerable delay, as the duty manager was unable to locate the storeroom key, and didn't have authorisation to code a new key. This delay caused us to change our itinerary and gave us some anxiety as the need to rush to the airport to catch our flight. (made just in time) Such a simple error spoiled the end of our weekend away, caused by complete incompetence.
                Reviewed March 28, 2018
                4.8
                Graeme from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in March, 2018
                Location was excellent, cleanliness was not optimal, there was a stale smell of cooked food covered”
                Staff were courteous but not informative about car parking. Told in was all in the material handed out. The whole complex needs more attention to detail with maintenance & cleaning
                Reviewed March 20, 2018
                4.0
                John from Australia
                Couple
                Studio Apartment
                Stayed 4 nights in March, 2018
                Bad experience”
                We had a very bad experience at this hotel. We were given a room that smelled like garbage, It was hot and very noisy. We virtually got no sleep at all. The aircon was a small portable unit that needed the exhaust pipe poked out the window. It was too hot with the window shut, but when open it let in all the noise and smell. We moved to another room the next day, but they charged us more for this. It should have been free as the first room was not fit for use. The new room was not serviced for the rest of our stay. This is pathetic.
                Reviewed March 14, 2018
                9.2
                Exceptional
                Trish
                Couple
                1 Bedroom Apartment
                Stayed 1 night in March, 2018
                Great position, great appartment with all facilities. ”
                Air conditioner wasn’t working. The off -site parking recommended was not the cheapest over night rate.
                Reviewed March 13, 2018
                7.6
                Very good
                Haylie from Australia
                Couple
                1 Bedroom Apartment
                Stayed 2 nights in January, 2018
                Great location but could be cleaner”
                To be honest we half expected it from experience as it is Quest, but it’s not as clean as we’d hope from a hotel of this price. The bath needs a scrub and the furniture is grotty and worn. Highlight was the bed- it was very comfortable! Laundry was free to use but was a hassle as it was behind reception and not in the room.
                Reviewed March 11, 2018
                5.2
                Garry from Australia
                Business traveler
                Studio Apartment
                Stayed 3 nights in March, 2018
                This was probably the worst Quest i have stayed in..”
                On arrival we where greeted with a sign stating the AC was being upgraded. A portable AC had been dumped in the room it was not hooked up, i had to rig it up with cushions at the window to get some sort of AC.. The room was cluttered and very shabby. It was dated and dirty, it had a broken power socket and, a light in bathroom was broken and exposed.. The advertised gym was apparently not available due to a fall out between Quest management and the gym operator. Location is good but that is the only plus
                Reviewed March 11, 2018
                5.6
                Kirsten from Australia
                Business traveler
                1 Bedroom Apartment
                Stayed 4 nights in March, 2018
                Disappointing”
                Not bad for the cost but... not clean, balcony door could not be locked, toilet cistern temperamental, blankets had quite a bit of )someone else’s) hair on them. Sofa not bad but not real comfortable, either.
                Reviewed March 07, 2018
                7.6
                Very good
                Tim from Australia
                Couple
                1 Bedroom Apartment
                Stayed 1 night in February, 2018
                Good Value”
                Great location and value for money. Only negative was constant noise throughout the building.
                Reviewed March 01, 2018
                7.6
                Very good
                keith from Australia
                Couple
                1 Bedroom Apartment
                Stayed 5 nights in February, 2018
                Staff were very accomodating”
                The Quest on Lonsdale is in a very good position but if you have a room facing Lonsdale street it can be very noisy and makes a good nights sleep difficult as did happen to us but the staff were happy and able to move us to a rear room. The area is very easy to get public transport with trams and a train station only 2 mins away. The amount we paid per night made this hotel good value for money. Supermarket next door.
                Reviewed February 26, 2018
                1234
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