Raffles Grand Hotel d'Angkor
State Room Garden View - Bed Raffles Grand Hotel d'Angkor
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9.0
Exceptional
/10
(252 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • T Galleria Angkor130 m
  • Angkor National Museum150 m
  • Royal Independence Garden220 m
  • Royal Garden250 m
  • Khmer Ceramics Centre330 m
  • Angkor Shopping Center340 m
  • Preah Angkor Chek, Preah Angkor Chom340 m
  • Tourism Information340 m
  • Miniature Replicas Of Angkor's Temples370 m
  • Royal Residence400 m
  • Free Wi-Fi

    Raffles Grand Hotel d'Angkor

    1 Vithei Charles de Gaulle, Khum Svay Dangkum, Siem Reap, Cambodia, Siem Reap Central Area, Siem Reap, Cambodia, 17252 - See map
    Exceptional comfort
    9.3 room quality and comfort
    Exceptional cleanliness
    9.2 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 1,866 Siem Reap properties
    See all rankings
    Room comfort score
    9.3/10
    Location score
    9.1/10
    Cleanliness score
    9.2/10
    Couples review score
    9.0/10
    Better than
    98
    %
    of Siem Reap properties
    Better than
    95
    %
    of Siem Reap properties
    Better than
    95
    %
    of Siem Reap properties
    Better than
    92
    %
    of Siem Reap properties
    Value for money8.3
    Distance to city center1 Km
    Location rating9.1
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport6.7 km

    Rooms available at Raffles Grand Hotel d'Angkor

    9.3
    Exceptional
    Room comfort & quality
    Cabana Suite
    Cabana Suite
    ...
    • Room size: 72 m²/775 ft²
    • Pool view
    • 1 super king bed
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    Colonial Suite
    Colonial Suite
    ...
    • Room size: 48 m²/517 ft²
    • Garden view
    • 1 super king bed
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    Landmark Pool View
    Landmark Pool View
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    Landmark Room Garden View
    Landmark Room Garden View
    ...
    • Room size: 36 m²/388 ft²
    • Garden view
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    State Room Garden View
    State Room Garden View
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    State Room Pool View
    State Room Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 king bed
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    Landmark Twin Room
    Landmark Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
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    Suite Classic
    Suite Classic
    ...
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      State Superior Double Room with Two Double Beds
      State Superior Double Room with Two Double Beds
      ...
      • Room size: 32 m²/344 ft²
      • Shower
      Enter dates to see prices
      Suite Premier King Bed
      Suite Premier King Bed
      ...
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        More about Raffles Grand Hotel d'Angkor

        More about Raffles Grand Hotel d'Angkor

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that a compulsory New Years Eve Gala Dinner surcharge is applicable for guests staying on 31st of December.

        Reviews of Raffles Grand Hotel d'Angkor from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (252)Booking.com Reviews (119)
        9.0
        /
        10
        Exceptional
        Cleanliness9.2
        Facilities8.9
        Location9.1
        Room comfort and quality9.3
        Service9.2
        Value for money8.3
        Rating
        9+ Exceptional (132)
        8-9 Excellent (47)
        7-8 Very Good (29)
        6-7 Good (8)
        <6 Below Expectation (10)
        Time of the year
        Mar - May (54)
        Jun - Aug (64)
        Sep - Nov (48)
        Dec - Feb (60)
        All guests (252)
        All room types
        All languages

        Show reviews that mention 

        Showing 226 verified guest comments
        12345
        9.6
        Exceptional
        Dirk from Vietnam
        Solo traveler
        State Room Pool View
        Stayed 2 nights in April, 2019

        Super charming gem of the old days of Grand Hotels”

        It is becoming hard to find hotels where the staff has been trained on the same „house“ and become part of the history of the hotel itself. I guess this is what produces a great deal of the unique atmosphere of this hotel - besides attentive management, an obvious devotion to authentic style and acknowledging the language of the architecture. I very much hope that the scheduled renovation will take heed of the unique authenticity of this hotel rather than producing another soulless polished five star hotel replica that would usually lack dignity and natural grandeur.

        Reviewed June 17, 2019
        10.0
        Exceptional
        Huey from Malaysia
        Family with young children
        State Room Pool View
        Stayed 3 nights in April, 2019

        Exceptional”

        Excellent! My family absolutely enjoyed our stay, very accomodating, helpful and cheerful staff. We had breakfast there 3 mornings and never felt bored with the buffet spread. Dinners were good too. Location wise, no where better than right infront of the park and were treated to a full 20mins fireworks display in conjunction with the Khmer New Year celebrations. 5 Stars all the way.

        Reviewed April 21, 2019
        6.0
        Mark from United States
        Couple
        Landmark Pool View
        Stayed 1 night in February, 2019

        Bad Experience”

        Hotel is trading on its reputation and history not its quality of service and facilities - to justify the price and a 5-star rating the property needs a major renovation and upgrade - The room type we reserved was not available - we were offered an upgrade for an additional $250.00 -Instead of a Landmark Pool View Room with a king size bed - we were given a small room with a partial pool view - the room had two beds and a small desk & chair - after sundown the room was infested with small flies and mosquitoes - we only made it through the night by leaving the light on on the bathroom with the door opened a crack - Avoid this property until they upgrade

        Reviewed February 26, 2019
        9.2
        Exceptional
        Hee from Malaysia
        Group
        Landmark Room Garden View
        Stayed 3 nights in January, 2017

        Wonderful Place”

        A colonial style hotel with modern conveniences and excellent service. The staff was professional, courteous, discreet and friendly. They helped organise transport, tours and guides and it all ran with military precision! We had a great time and we would recommend the hotel to anyone looking for an oasis in Siem Reap. Thank you to everyone at Raffles Grand Hotel for making our stay memorable.

        Reviewed January 17, 2017
        9.3
        Exceptional
        stuart from China
        Business traveler
        Landmark Room Garden View
        Stayed 2 nights in February, 2016

        Bromley review”

        solve problems, high level of personal service, Raffles brand

        We checked in following a online booking on agoda. The booking showed a room with a lounge which turned out to be not correct. We sought at the very best room and prepared to pay for it. The Raffles were very accommodating and added US$300 per night on top of the agoda rate. So that about US$600 per night. That room 1318 is normally over US$1,300 per night at best so Raffles looked after us very well. We asked for a personal car and driver, no issue fantastic. Can you picture my wife whom is a CCTV personality arriving at the gates of Angkor Wat driver in a cap with white gloves, just perfect. The room was very comfortable facing right onto the pool. I really loved the pool and whole atmosphere of the property. Dinner in the fine dining was low cost and the food really good. Yhe breakfast has only one issue, they don't know how to cook eggs, way overcooked and took over one morning to do my own. Following this visit we will refer our client and friend and I will come back.

        Reviewed February 21, 2016
        10.0
        Exceptional
        Natalie from United Kingdom
        Couple
        State Room Pool View
        Stayed 3 nights in March, 2015

        Simply Stunning ”

        Heritage, Service and Ambiance

        What can I say? Our stay at Raffles was perfect in every way, going beyond the call of duty to make our trip a memorable and delightful occasion. Raffles has charm transporting you to another time and place in history. Service was impeccable, food delicious, facilities five star. A great place to relax away from the heat of the town but close enough to explore Siem Reap and the majestic Angkor Temples.

        Reviewed September 01, 2015
        9.0
        Exceptional
        Samantha from United Kingdom
        Couple
        Landmark Room Garden View
        Stayed 2 nights in October, 2012

        Great colonial hotel”

        Friendly staff and the breakfasts

        From the first moment you arrive the staff are friendly and helpful - although their English language skills are sometimes limited, it is worth persevering. The rooms were wonderful but we did have mouse or rat droppings in our room on the last night and noone seemed able to explain or offer an apology. The breakfasts and the pool are stunning and after a long day at the temples, the hotel was a welcome oasis of peace and relaxation. We were the youngest guests by some margin, so if you are after wild nights out, do not choose the Raffles Grand hotel.

        Reviewed October 23, 2012
        8.7
        Excellent
        Lucas from South Africa
        Family with young children
        State Room Garden View
        Stayed 1 night in September, 2012

        Good but not the experience it was meant to be”

        The Raffles Brand

        Good hotel but I felt lacking a bit of the old colonial charm we were looking for. Architecturally the hotel is quite basic, even though the interiors of the rooms and restaurant areas are tastefully done. The hotel passages we felt had a strong resemblance to a hospital rather than a luxury hotel. The staff was very good and when we hinted that it is not ideal when shown to a twin bed state room they quickly found us another room with a kings size bed. Our friends did even better by nabbing an upgrade to a suite. Since we were there during off season we were allowed a late checkout without extra charge. However, when enquiring about the possibility for an airport transfer we were quoted $60 for the privileged of going in a well-used raffles branded van compared to taking a local taxi for $7. For a once off experience this hotel was ok but certainly not living up to our expectations of being that authentic. If you are looking for an authentic experience I would rather suggest staying in the original Raffles hotel in Singapore.

        Reviewed September 25, 2012
        8.3
        Excellent
        Trevor from United Kingdom
        Couple
        Landmark Room Garden View
        Stayed 2 nights in July, 2012

        Exquisite”

        Traditional with a touch of class

        a real touch of class. loved every minute of the time spent in the hotel. staff were amazing and so friendly and helpful. i could not believe that most staff new my name. great location as away from the busy town but close enough to walk. beautiful grounds and will be back for sure.

        Reviewed July 16, 2012
        9.7
        Exceptional
        Roger from United States
        Solo traveler
        State Room Garden View
        Stayed 4 nights in May, 2012

        The Grand Old Dame of Siem Reap”

        Service in every area

        Raffles Grand Hotel sets the bar for service. From the butlers to waiters and concierge everyone went out of their way to make sure I had a wonderful stay. The accommodations were comfortable and well maintained and the food was great. They were always bringing out a few surprise drinks to sample too. When I explained that I wanted to hire models for a photo shoot, the manager even made that happen.

        Reviewed June 11, 2012
        9.0
        Exceptional
        Yung from Singapore
        Couple
        Stayed 3 nights in September, 2011

        Beautiful hotel with Excellent service!”

        Everything! From the moment we stepped into the hotel on our very first day till we checked out, everything was perfect and in tip top service!

        Highly recommended for couples, family and people who wants a remarkable experience with your hotel stay. The Definite Chosen one! Look no further! Great location, Excellent service, Lovely hotel with beautiful memoirs!

        Reviewed September 17, 2011
        9.3
        Exceptional
        Daniel from Germany
        Group
        Landmark Room Garden View
        Stayed 4 nights in January, 2011

        Great Hotel and Perfect Service”

        Central, Quiet, Great Service and Always Friendy People, Top Breakfast

        I went to this Hotel 2 times already and it it always a great pleasure too come back. This time there were some Russian People booked, some at breakfast if they sit next to you a little bit louder, but in general okay. They arrange great tours with private cars and have great Tour Guides. I recommend Tim which I went again. He make the Angkor Wat Tour relaxed, and brings you the great places but not at the crowded times.

        Reviewed January 21, 2011
        8.7
        Excellent
        Peter from Australia
        Couple
        State Room Garden View
        Stayed 4 nights in November, 2009

        Magnificent Swimming Pool”

        Pool
        No balcony

        Very plush hotel in smart location in Siem Riep. Lovely, ginormous swimming pool. Dance show every second night & dinner stall choices was very good if expensive. Rooms similar 1930's style to Raffles Le Royal in Phnom Penh but no balcony which was a pity given the glorious gardens. Breakfast you could sit outside though, breakfast buffet great with free champagne.

        Reviewed November 28, 2009
        9.2
        Exceptional
        Mukul from Vietnam
        Family with teens
        Landmark Room Garden View
        Stayed 2 nights in February, 2018

        Excellent customer service”

        We stayed at the Raffles on our trip to Siam Reap in February. It's a great property, old world charm, nice rooms. We had an issue with the air-conditioning in our room, it didn't work all night and the staff in the night were not able to fix it. However, they moved us to another room in the middle of the night. The General Manager of the hotel met us the next day and refunded us one night's charge. Excellent service and super service recovery as well. I would recommend this hotel any day.

        Reviewed July 31, 2018
        9.2
        Exceptional
        Jonathan from United Kingdom
        Couple
        Landmark Room
        Stayed 3 nights in May, 2018

        Colonial Opulence in Verdant Siem Reap”

        Fantastic 5 star service, Fabulous rooms. Wonderful bar and restaurant options. Immaculate colonial decor and amenities with all modern service options. Sensational breakfast. 5 star prices expected; however, US$5 for a can of Angkor beer from the mini bar somewhat excessive. Bathrooms lack easy access to shower for mobility impaired (was no issue for us)

        Reviewed May 11, 2018

        Dear Jonathan, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your recent stay in Siem Reap. It has been our pleasure having you stay with us and we appreciate for your kind review. We do apologize for not anticipate your need in the area you mentioned as we do have the steps for guests using in the bathroom upon request. However, We are so glad to hear that we have provided you a great stay with excellent service overall and we are very happy to hear that you loved the hotel and enjoyed our delicious champagne breakfast. Thank you once again for your compliments and I hope that you had a wonderful visit to this Kingdom of Wonder. We hope your travels would bring you back to Siem Reap again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

        Responded May 22, 2018
        Raffles Grand Hotel d'Angkor
        9.6
        Exceptional
        Jamie from Australia
        Couple
        Colonial Suite
        Stayed 1 night in April, 2018

        Magnificent hotel”

        Staff were extremely helpful & everything was 5 star all the way. We only had one night & arrived early morning (0830) & they organised a car (BMW) with driver from the hotel & an official tour guide ready to take us half an hour after arriving & they had our room ready even though official check in time is not until 1400. We were able to see Angkor Wat and two other temples comfortably within the one day. It was fantastic. Car with driver USD$131 & tour guide USD$50 all added to the hotel bill. There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable.

        Reviewed April 04, 2018
        9.6
        Exceptional
        Stephen from United States
        Couple
        Landmark Room Garden View
        Stayed 7 nights in August, 2016

        Stephen”

        We stayed at the Raffles for one week and had excellent service. The hotel was beautiful and very clean. The Colonial style was very nice. We had a great experience at the hotel and found the staff extremely helpful. We would recommend the hotel.

        Reviewed August 15, 2016
        9.3
        Exceptional
        nancy from United States
        Solo traveler
        Landmark Room Garden View
        Stayed 3 nights in February, 2014

        Classic elegance, wonderful staff”

        Grand old hotel experience, modern conveniences, wonderful staff

        It was one of the most wonderful hotel experiences I have had in a long time. I travel a great deal and stay and fine hotels. Being so near antiquity and then having a grand hotel to return was absolutely a pleasure. You still feel you are far away and yet totally cared for. I feel lucky to have had this experience.

        Reviewed March 05, 2014
        6.3
        Good
        Rudolf from Germany
        Solo traveler
        State Room Garden View
        Stayed 3 nights in February, 2014

        colonial charm with some downsides”

        building, garden, pool

        Overall fine, with a few problems described in my other review of the hotel. The rooms suffer from some compromises that have to do with the landmark status of the building. The friendliness of the staff seemed a bit fake after my mother was forced out of her room because a simple late checkout was denied (see my other review).

        Reviewed March 03, 2014
        6.3
        Good
        Rudolf from Germany
        Solo traveler
        Landmark Room Garden View
        Stayed 3 nights in February, 2014

        Agatha Christie's Poirot is alive and well”

        old historical building, swimming pool, gardens

        Raffles Grand Hotel d'Angkor is in a historical building built during colonial times. The management is maintaining this strength by not upgrading the rooms/hotel extensively. This has its downsides because the rooms (especially the bathrooms) can't be retrofitted to have some of today's amenities. Overall, the hotel attracts mostly old retirees who want to experience "colonial charm". During my stay I was expecting Agatha Christie's Poirot to make a guest appearance at any point in time, but the clientele remained old, rich people who like to dress up for high tea and dinner. All this was fine until the hotel (that supposedly prides itself for good service) denied late checkout (1 pm instead of noon) to my 75-year old mother. Instead, she was asked to move her luggage to my room because her room was supposedly needed. Yet, the same room was available for the same night on several hotel websites... Overall, I judge a luxury hotel by what it does when I ask for something. All the fancy standardized service and "take downs" don't matter to me if a guest's simple request is denied.

        Reviewed March 03, 2014
        12345
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