Free Wi-Fi in all rooms!
|Value for money||8.3|
|Distance to city center||1 Km|
|Nearest airport||Siem Reap International Airport (REP)|
|Distance to airport||6.7 km|
Opened over 75 years ago, this grand and historic luxury hotel has been noted as being one of the Top 50 Hotels in Asia. At Raffles Grand Hotel d'Angkor, guests get to experience a world of luxury and adventure. One of the most remarkable features of the hotel is its gardens covering 60,000sqm. Ideal for all types of visitors, the hotel's facilities include the Raffles Amrita Spa, a pool, a business center, and a library/map room. The hotel also boasts four restaurants offering guests a variety of different cuisines. The hotel offers a selection of excursions including temple tours, helicopter tours, and a chance to learn Khmer cooking and tradition healing methods. This grand and historic hotel is the place to stay when visiting Angkor as it is a destination in itself. If you’re looking for the most convenient choice in town offering great value for money, look no further than Raffles Grand Hotel d'Angkor.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Super charming gem of the old days of Grand Hotels”
It is becoming hard to find hotels where the staff has been trained on the same „house“ and become part of the history of the hotel itself. I guess this is what produces a great deal of the unique atmosphere of this hotel - besides attentive management, an obvious devotion to authentic style and acknowledging the language of the architecture. I very much hope that the scheduled renovation will take heed of the unique authenticity of this hotel rather than producing another soulless polished five star hotel replica that would usually lack dignity and natural grandeur.
Excellent! My family absolutely enjoyed our stay, very accomodating, helpful and cheerful staff. We had breakfast there 3 mornings and never felt bored with the buffet spread. Dinners were good too. Location wise, no where better than right infront of the park and were treated to a full 20mins fireworks display in conjunction with the Khmer New Year celebrations. 5 Stars all the way.
Hotel is trading on its reputation and history not its quality of service and facilities - to justify the price and a 5-star rating the property needs a major renovation and upgrade - The room type we reserved was not available - we were offered an upgrade for an additional $250.00 -Instead of a Landmark Pool View Room with a king size bed - we were given a small room with a partial pool view - the room had two beds and a small desk & chair - after sundown the room was infested with small flies and mosquitoes - we only made it through the night by leaving the light on on the bathroom with the door opened a crack - Avoid this property until they upgrade
A colonial style hotel with modern conveniences and excellent service. The staff was professional, courteous, discreet and friendly. They helped organise transport, tours and guides and it all ran with military precision! We had a great time and we would recommend the hotel to anyone looking for an oasis in Siem Reap. Thank you to everyone at Raffles Grand Hotel for making our stay memorable.
We checked in following a online booking on agoda. The booking showed a room with a lounge which turned out to be not correct. We sought at the very best room and prepared to pay for it. The Raffles were very accommodating and added US$300 per night on top of the agoda rate. So that about US$600 per night. That room 1318 is normally over US$1,300 per night at best so Raffles looked after us very well. We asked for a personal car and driver, no issue fantastic. Can you picture my wife whom is a CCTV personality arriving at the gates of Angkor Wat driver in a cap with white gloves, just perfect. The room was very comfortable facing right onto the pool. I really loved the pool and whole atmosphere of the property. Dinner in the fine dining was low cost and the food really good. Yhe breakfast has only one issue, they don't know how to cook eggs, way overcooked and took over one morning to do my own. Following this visit we will refer our client and friend and I will come back.
Simply Stunning ”
What can I say? Our stay at Raffles was perfect in every way, going beyond the call of duty to make our trip a memorable and delightful occasion. Raffles has charm transporting you to another time and place in history. Service was impeccable, food delicious, facilities five star. A great place to relax away from the heat of the town but close enough to explore Siem Reap and the majestic Angkor Temples.
Great colonial hotel”
From the first moment you arrive the staff are friendly and helpful - although their English language skills are sometimes limited, it is worth persevering. The rooms were wonderful but we did have mouse or rat droppings in our room on the last night and noone seemed able to explain or offer an apology. The breakfasts and the pool are stunning and after a long day at the temples, the hotel was a welcome oasis of peace and relaxation. We were the youngest guests by some margin, so if you are after wild nights out, do not choose the Raffles Grand hotel.
Good but not the experience it was meant to be”
Good hotel but I felt lacking a bit of the old colonial charm we were looking for. Architecturally the hotel is quite basic, even though the interiors of the rooms and restaurant areas are tastefully done. The hotel passages we felt had a strong resemblance to a hospital rather than a luxury hotel. The staff was very good and when we hinted that it is not ideal when shown to a twin bed state room they quickly found us another room with a kings size bed. Our friends did even better by nabbing an upgrade to a suite. Since we were there during off season we were allowed a late checkout without extra charge. However, when enquiring about the possibility for an airport transfer we were quoted $60 for the privileged of going in a well-used raffles branded van compared to taking a local taxi for $7. For a once off experience this hotel was ok but certainly not living up to our expectations of being that authentic. If you are looking for an authentic experience I would rather suggest staying in the original Raffles hotel in Singapore.
a real touch of class. loved every minute of the time spent in the hotel. staff were amazing and so friendly and helpful. i could not believe that most staff new my name. great location as away from the busy town but close enough to walk. beautiful grounds and will be back for sure.
The Grand Old Dame of Siem Reap”
Raffles Grand Hotel sets the bar for service. From the butlers to waiters and concierge everyone went out of their way to make sure I had a wonderful stay. The accommodations were comfortable and well maintained and the food was great. They were always bringing out a few surprise drinks to sample too. When I explained that I wanted to hire models for a photo shoot, the manager even made that happen.
Beautiful hotel with Excellent service!”
Highly recommended for couples, family and people who wants a remarkable experience with your hotel stay. The Definite Chosen one! Look no further! Great location, Excellent service, Lovely hotel with beautiful memoirs!
Great Hotel and Perfect Service”
I went to this Hotel 2 times already and it it always a great pleasure too come back. This time there were some Russian People booked, some at breakfast if they sit next to you a little bit louder, but in general okay. They arrange great tours with private cars and have great Tour Guides. I recommend Tim which I went again. He make the Angkor Wat Tour relaxed, and brings you the great places but not at the crowded times.
Magnificent Swimming Pool”
Very plush hotel in smart location in Siem Riep. Lovely, ginormous swimming pool. Dance show every second night & dinner stall choices was very good if expensive. Rooms similar 1930's style to Raffles Le Royal in Phnom Penh but no balcony which was a pity given the glorious gardens. Breakfast you could sit outside though, breakfast buffet great with free champagne.
Excellent customer service”
We stayed at the Raffles on our trip to Siam Reap in February. It's a great property, old world charm, nice rooms. We had an issue with the air-conditioning in our room, it didn't work all night and the staff in the night were not able to fix it. However, they moved us to another room in the middle of the night. The General Manager of the hotel met us the next day and refunded us one night's charge. Excellent service and super service recovery as well. I would recommend this hotel any day.
Colonial Opulence in Verdant Siem Reap”
Fantastic 5 star service, Fabulous rooms. Wonderful bar and restaurant options. Immaculate colonial decor and amenities with all modern service options. Sensational breakfast. 5 star prices expected; however, US$5 for a can of Angkor beer from the mini bar somewhat excessive. Bathrooms lack easy access to shower for mobility impaired (was no issue for us)
Dear Jonathan, Thank you very much for choosing Raffles Grand Hotel d'Angkor for your recent stay in Siem Reap. It has been our pleasure having you stay with us and we appreciate for your kind review. We do apologize for not anticipate your need in the area you mentioned as we do have the steps for guests using in the bathroom upon request. However, We are so glad to hear that we have provided you a great stay with excellent service overall and we are very happy to hear that you loved the hotel and enjoyed our delicious champagne breakfast. Thank you once again for your compliments and I hope that you had a wonderful visit to this Kingdom of Wonder. We hope your travels would bring you back to Siem Reap again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager
Staff were extremely helpful & everything was 5 star all the way. We only had one night & arrived early morning (0830) & they organised a car (BMW) with driver from the hotel & an official tour guide ready to take us half an hour after arriving & they had our room ready even though official check in time is not until 1400. We were able to see Angkor Wat and two other temples comfortably within the one day. It was fantastic. Car with driver USD$131 & tour guide USD$50 all added to the hotel bill. There are cheaper ways to see Siem Reap but with the time limit we had, this was perfect & very affordable.
We stayed at the Raffles for one week and had excellent service. The hotel was beautiful and very clean. The Colonial style was very nice. We had a great experience at the hotel and found the staff extremely helpful. We would recommend the hotel.
Classic elegance, wonderful staff”
It was one of the most wonderful hotel experiences I have had in a long time. I travel a great deal and stay and fine hotels. Being so near antiquity and then having a grand hotel to return was absolutely a pleasure. You still feel you are far away and yet totally cared for. I feel lucky to have had this experience.
colonial charm with some downsides”
Overall fine, with a few problems described in my other review of the hotel. The rooms suffer from some compromises that have to do with the landmark status of the building. The friendliness of the staff seemed a bit fake after my mother was forced out of her room because a simple late checkout was denied (see my other review).
Agatha Christie's Poirot is alive and well”
Raffles Grand Hotel d'Angkor is in a historical building built during colonial times. The management is maintaining this strength by not upgrading the rooms/hotel extensively. This has its downsides because the rooms (especially the bathrooms) can't be retrofitted to have some of today's amenities. Overall, the hotel attracts mostly old retirees who want to experience "colonial charm". During my stay I was expecting Agatha Christie's Poirot to make a guest appearance at any point in time, but the clientele remained old, rich people who like to dress up for high tea and dinner. All this was fine until the hotel (that supposedly prides itself for good service) denied late checkout (1 pm instead of noon) to my 75-year old mother. Instead, she was asked to move her luggage to my room because her room was supposedly needed. Yet, the same room was available for the same night on several hotel websites... Overall, I judge a luxury hotel by what it does when I ask for something. All the fancy standardized service and "take downs" don't matter to me if a guest's simple request is denied.