Raffles Hotel Le Royal
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8.8
Excellent
/10
(703 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Elephant Bar20 m
  • Vattanac Capital Tower130 m
  • National University of Management190 m
  • Wat Srah Chak300 m
  • Embassy of the United States320 m
  • Betelnut Jeep Tours450 m
  • Preah Ket Mealea Hospital490 m
  • Wat Phnom520 m
  • Casa Entertainment530 m
  • Phnom Penh Railway Station530 m
  • Free Wi-Fi

    Raffles Hotel Le Royal

    92 Rukhak Vithei Daun Penh, Sangkat Wat, Doun Penh, Phnom Penh, Cambodia, - See map
    "The experience overall was excellent - the attention to detail, level of surface and overall comfort in the middle of a hot and busy city."
    Tamsin - January 2, 2019
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • 510 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Last booked 5 hours ago

    Property ranking|Compared to 1,396 Phnom Penh properties
    See all rankings
    Cleanliness score
    9.2/10
    Room comfort score
    9.1/10
    Couples review score
    9.0/10
    Location score
    8.8/10
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    99
    %
    of Phnom Penh properties
    Better than
    98
    %
    of Phnom Penh properties
    Better than
    97
    %
    of Phnom Penh properties
    Value for money8.1
    Location rating8.8
    Nearest airportPhnom Penh International Airport (PNH)
    Distance to airport8.4 km

    Rooms available at Raffles Hotel Le Royal

    9.1
    Exceptional
    Room comfort & quality
    1 King One Bedroom Suite
    1 King One Bedroom Suite
    ...
    • Room size: 140 m²/1507 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    State Pool View
    State Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Landmark Room
    Landmark Room
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed
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    Executive  Suite
    Executive Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    State Room
    State Room
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Landmark Pool View
    Landmark Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 1 single bed or 1 double be...
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    Colonial Suite
    Colonial Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed & 1 double bed
    Enter dates to see prices
    Suite Classic Garden View
    Suite Classic Garden View
    ...
    • Room size: 40 m²/431 ft²
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    Suite Executive Superior
    Suite Executive Superior
    ...
    • Room size: 70 m²/753 ft²
    Enter dates to see prices
    Suite Deluxe One Bed
    Suite Deluxe One Bed
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices

    What people love about Raffles Hotel Le Royal

    • 8.0
      Very good
      Location

      "Good location, very near to river side where there are many restaurants around."

      Sonia R.

      |

      November 3, 2017

    • 9.2
      Exceptional

      "The swimming pool and gardens are a lovely place to spend the weekend."

      Louise

      |

      March 13, 2018

    • 9.2
      Exceptional
      Breakfast

      "Breakfast was big and tasty and staff was kind and very attentive."

      Claudia

      |

      February 22, 2018

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    More about Raffles Hotel Le Royal

    More about Raffles Hotel Le Royal

    8.0
    Very good

    "I book Raffles Hotel Le Royal for our president and vice pre..."

    Seokkun

    |

    May 17, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Raffles Hotel Le Royal is a true historic and beautiful icon..."

    Claudia

    |

    February 22, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental

    Restaurants on site

    Restaurant Le Royal
    Cuisine:French, Cambodian
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Raffles Hotel Le Royal from real guests

    Overall rating
    8.9
    Excellent
    From 2462 reviews
    Provided by verified guests of
    Agoda Reviews (703)Booking.com Reviews (173)
    Rating via Agoda8.8
    /
    10
    Cleanliness9.2
    Facilities8.6
    Location8.8
    Room comfort and quality9.1
    Service8.9
    Value for money8.1
    High score for Phnom Penh
    Rating
    9+ Exceptional (305)
    8-9 Excellent (128)
    7-8 Very Good (88)
    6-7 Good (32)
    <6 Below Expectation (24)
    Time of the year
    Mar - May (135)
    Jun - Aug (140)
    Sep - Nov (133)
    Dec - Feb (169)
    All guests (703)
    All room types
    All languages

    Show reviews that mention 

    Showing 577 verified guest comments
    12345
    8.4
    Excellent
    Rafael from Philippines
    Business traveler
    State Room
    Stayed 2 nights in May, 2019

    Iconic Hotel”

    A taste of luxury and history. This hotel boasts of its heritage which was worth every buck you spend. Although on the expensive side, one will definitely experience quiet relaxation while staying in this wonderful hotel. Staff were very hospitable and will definitely attend to your needs. Rooms were spacious with luxurious amenities and very comfortable beds. Breakfast was good but not exceptional.

    Reviewed May 24, 2019

    Dear Rafeal, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. We are also pleased to inform you that we have recently uplifted and continued our historical journey on our breakfast offerings, more dishes for the international traveler, we hope to see you back soonest to try our wide variety and quality selections. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

    Responded June 22, 2019
    Raffles Hotel Le Royal
    8.4
    Excellent
    Quinn from China
    Solo traveler
    State Room
    Stayed 1 night in March, 2019

    could do better with cleanliness !”

    after all it's a decent hotel,not amazing though ,maube i expected too much i did found hair on the bath tube and toliet . however the staff handle it professionally,good thing is the breakfast is wonderful!

    Reviewed March 05, 2019

    On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride, I do wish to personally apologize for the unfortunate bath room facilities shortcoming. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

    Responded April 02, 2019
    Raffles Hotel Le Royal
    9.6
    Exceptional
    Colin from United Kingdom
    Couple
    State Pool View
    Stayed 3 nights in April, 2019

    Colonial splendor”

    This is our fourth year of spending time at Raffles and it still takes its place as our favourite place to stay. It is so relaxing as soon as you walk through the entrance and oozes understated luxury. The lobby gives a colonial feel that is echoed throughout with high ceilings, long drapes and beautiful antique statues and decoration. The rooms are comfortable and the elelphant bar is a fabulous place to relax and catch up with friends. Please bring back the draft beer in the mini yard glasses....they are so unique :)

    Reviewed May 04, 2019

    Dear Colin, On behalf of the entire team at Raffles Hotel Le Royal, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing Raffles Hotel Le Royal and we look forward to welcoming you back again in the near future. Best regards, Dennis de Groot Hotel Manager.

    Responded May 08, 2019
    Raffles Hotel Le Royal
    10.0
    Exceptional
    Elma from Ireland
    Couple
    Landmark Room
    Stayed 2 nights in February, 2019

    Lovely hotel, very nice breakfast, comfortable room”

    Stayed for two nights, staff were excellent. Very nice room overlooking the front. Great swimming pool, nieces touches, keep serving you cool water and fresh fruit in the room. Beautiful bathroom. Would love to come back.

    Reviewed February 10, 2019

    Dear Mr. Elma, Thank you for your kind comment. I will gladly share your lovely comments about our hotel and service with our team. We look forward to welcoming you back again in the near future. Sincere regards, Oliver Dudley Cluster General Manager

    Responded February 20, 2019
    Raffles Hotel Le Royal
    8.0
    Excellent
    Seokkun from South Korea
    Business traveler
    Landmark Pool View
    Stayed 1 night in May, 2018

    The worst experience I ever had in the hotel. ”

    I book Raffles Hotel Le Royal for our president and vice president through Agoda. When I talk to the reception, they were keep telling me that I booked hotel through their website. Also they keep telling me that breakfast is not included. Although I have presented my confirmation sheet from Agoda, they did not believe it. The worst part was that I had to contact Agoda and prove that I booked through Agoda and the breakfast is included. The worst experience I ever had in the hotel.

    Reviewed May 17, 2018

    Dear Seokkun, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. We are sorry to hear that your arrival was not satisfactory and sincerely apologies for the inconvenience that you had experienced. I will share your feedback with our team as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. From the Cultural Heart of Phnom Penh, Jean-Pierre Joncas Hotel Manager

    Responded May 28, 2018
    Raffles Hotel Le Royal
    9.2
    Exceptional
    Claudia from Germany
    Solo traveler
    State Pool View
    Stayed 2 nights in February, 2018

    Beautiful elegant hotel with a nice garden and large pool”

    I have liked my room with the large terrace offering a nice view to the garden and the pool. Breakfast was big and tasty and staff was kind and very attentive. Raffles Hotel Le Royal is a true historic and beautiful icon in Phnom Penh.

    Reviewed February 22, 2018

    Dear Claudia, Thank you for the wonderful feedback which I have shared with our team as we strive to improve the quality of our service. We hope your next visit will be as pleasant as the last. Sincerely, Jean-Pierre Joncas Hotel Manager

    Responded March 07, 2018
    Raffles Hotel Le Royal
    8.0
    Excellent
    Sonia from Indonesia
    Business traveler
    State Room
    Stayed 2 nights in October, 2017

    Colonial heritage hotel ”

    Good location, very near to river side where there are many restaurants around. Staffs are mediocre , not too friendly compared to other staffs at other 5 star hotel. Breakfast has many selections but doesn’t really have good taste and the dim sum didn’t look appealing., The hotel rate is quiet high as well. They didn’t replace the amenities in the room. It was my partner’s birthday, hotel gave.a nice birthday cake, we ate 2 slices and the next day after make up room, the cake was left half from the time we left the hotel. Something like this shouldn’t happen in this kind of luxury hotel. The room lacks of storage or table to put stuffs. Anyway, it was a good experience staying at this hotel.

    Reviewed November 03, 2017

    Dear Sonia, Thank you for taking the time to tell us about your experience at the Raffles Hotel Le Royal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Pierre Joncas Hotel Manager

    Responded November 14, 2017
    Raffles Hotel Le Royal
    9.2
    Exceptional
    Annibelle from United States
    Family with young children
    State Room
    Stayed 3 nights in October, 2017

    Relaxing escape from the bustle of the city”

    Our first time to Phnom Penh, and we really enjoyed our stay at Raffles Hotel Le Royal. Especially traveling with a 21 month old, the staff was very hospitable, genuine, and met our needs. They provided a Fisher-Price toy in our room, had the baby cot all setup, and provided us with a package of all natural baby cleaning products as well! he spa facilities are wonderful, and there are many nooks and crannies to sit and enjoy the beautiful landscaping. The only thing that would make this location better is a play room or kids clubhouse to further entertain the little ones. We hope to return and enjoy an adult getaway one day soon!

    Reviewed October 10, 2017

    Dear Annibelle, We very much appreciate your comments regarding your stay at the Raffles Hotel Le Royal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Thomas G Christiansen Area General Manager

    Responded October 14, 2017
    Raffles Hotel Le Royal
    9.2
    Exceptional
    Terry from Australia
    Business traveler
    State Pool View
    Stayed 1 night in March, 2017

    Best in Country!”

    Raffles - what to say?!? It's the best hotel in the country... If you have the budget, don't think of anywhere else to stay! Service is excellent. Rooms are very comfortable. Food and Beverage is amazing.

    Reviewed May 14, 2017
    10.0
    Exceptional
    Natalie from United Kingdom
    Couple
    Colonial Suite
    Stayed 2 nights in April, 2017

    Old world charm ”

    Raffles is a beautifully restored heritage hotel that thankfully survived the horrors of the Khmer Rouge. Be sure to enjoy the Friday night Cambodian buffet and sip a Femme Fatale in the Elephant Bar.

    Reviewed May 08, 2017
    8.0
    Excellent
    veronica from Malaysia
    Solo traveler
    State Room
    Stayed 3 nights in April, 2016

    Beautiful hotel”

    This hotel is probably the best hotel I've stayed in in Cambodia. It is beautiful and the staff are just so wonderful. The Swimming pool is amazing. Just 1 thing to note: -The rooms are not properly sound proofed. I can hear chatters from my next door neighbour all night.

    Reviewed May 02, 2016
    10.0
    Exceptional
    LESTER from Australia
    Couple
    State Room
    Stayed 4 nights in March, 2015

    Romantic, beautiful and sublime!”

    We enjoyed the attention to detail, the smiling and attentive staff and the extra miles they went to make our stay a fabulous lifetime memory! This hotel is a heavenly experience.

    We thoughly enjoyed our five days at Raffles Le Royal. It was the most beautiful, serene and hospitable hotel we have ever stayed in. The attention to detail and the unassuming but kindly manner with which we were treated was simply amazing. The hotel is so beautifully appointed, so comfortable, so quiet and peaceful and it smells so wonderful too! The room we were upgraded to was absolutely stunning. Large and beautifully appointed with lovely artworks, gorgeous furnishings, elegant and roomy bathroom and wonderful carpets, a private balcony and even a coffee machine, plus a wonderful young man who was our butler. Pisteth was so quietly well mannered and anticipated our every need. It was a heavenly experience. The breakfasts, and the buffet dinners were outstanding with amazing choices of fresh imported foods and gorgeous authentic Cambodian dishes. The pool was an aesthetic oasis in the central courtyard. We loved Raffles and the beautiful, professional and kind staff who made this trip so special and meaningful for us. This hotel is truly a heavenly experience. Thank you so much!

    Reviewed March 25, 2015
    9.0
    Exceptional
    Pornpol from Thailand
    Business traveler
    State Room
    Stayed 3 nights in September, 2014

    Very classic hotel”

    Style, Cleanliness, Staff

    I think that it is one of the best hotel in Southeast Asia. It is very classic and historical building. If you visit Phnom Pehn, and even if you don't stay in this hotel, you may need to drop by to take some photos..

    Reviewed October 17, 2014
    9.7
    Exceptional
    Charles from United States
    Solo traveler
    State Room
    Stayed 3 nights in April, 2014

    Simply the Best!”

    Staff, Food, Beautiful Rooms

    Its not cheap, but its worth it! Its simply the best hotel in Phnom Penh. The staff is really the best I have seen. They all knew my name and greeted me most of the time. My shoes were shined and newspaper was always there. They made my reservations and rely took care of everything. We ate in the hotel restaurant and it was really beautiful. Again, if your looking for a cheap budget hotel, this is NOT it. If you don't mind paying for the best, then your at the right place. Its really a beautiful hotel. Would definitely recommend it.

    Reviewed May 28, 2014
    8.3
    Excellent
    June from Singapore
    Couple
    State Room
    Stayed 3 nights in April, 2014

    Luxury Hotel, Attention to Details”

    Attentive Staff, Quiet Environment, Beautiful Room

    Relaxing and enjoyable. I like the location though some may think that it is not so central. Attentive staff and nicely decorated room. Hotel staff was aware that we were celebrating our wedding anniversary, and they surprised us with cake and champagne, and also a pool facing room. We really appreciated their thoughtful gestures. Areas to improve: Lighting in the room is a little dim and the wifi connection is not very good. Staff really made a lot of effort to make our stay welcoming. Will stay here again if I return to Phnom Penh.

    Reviewed April 30, 2014
    10.0
    Exceptional
    John from United Kingdom
    Family with teens
    Landmark Room
    Stayed 2 nights in October, 2013

    Le Royal is the epitome of luxury. 10/10”

    Conistently professional and friendly staff; elegance and history of the hotel; hugely skilled staff in the spa

    The Raffles name epitomises the very essence of hotel luxury, professionalism, attention to detail and relaxation - in short, perfection. Le Royal Raffles, Phnom Penh, did not disappoint. It wins on every count and I am not normally this gushing in my feedback. What I loved the most was the ambience, the history of the building, the exceptionally trained and down-to-earth attitude of the immaculately dressed staff, and their CONSISTENTLY genuine warm demeanour. It's that consistency that many hotels find hard to achieve. It's part of the furniture at a Raffles hotel. Then there is the history.. Jackie Kennedy's memory is remembered with taste. Raffles at its best! My stay was faultless. The welcome at the door was one of natural, not forced, smiles with the personal touch of actually knowing my name! A touch that was maintained until the day I was driven to the airport. It's that extra touch of class that separates Raffles from the pack of luxury hotels. Add to that the fantastic surprise of returning to my room to find my towels transformed into baby elephants, surrounded by orchids. Thank you to Botum, the on-hand room attendant and towel origami expert. I experienced every area of the hotel - from the exceptional food and service in the fine dining restaurant, cocktails in the Elephant Bar, the history of the Writer's Bar, a swim in the spotlessly clean pool, the best massage I've had in a long time in the hotel spa and the intoxicating ambience of the lobby. I thoroughly enjoyed my stay and I will be returning, for sure. Ask famed 1970s New York Times war correspondent Elizabeth Becker and you will hear the same.

    Reviewed October 28, 2013
    9.0
    Exceptional
    Anthony from United Kingdom
    Business traveler
    State Room
    Stayed 4 nights in July, 2013

    This must be one of the best hotels in the world.”

    the breakfast, the staff and the location...

    Staying at this hotel is a joy...It is very expensive, but one of the hotels where its worth it. The building is beautiful...well maintained and exquisitely decorated. The staff are absolutely fantastic...attentive without being obsequious...I wish I could have stayed longer!

    Reviewed August 12, 2013
    9.0
    Exceptional
    Laurian from Netherlands
    Couple
    State Room
    Stayed 3 nights in March, 2013

    Lovely hotel with best service ever had!”

    The concierge was very knowledgeable and very helpful

    The hotel is in a great area, the walk to the boulevard is not too long. It is very beautiful and the rooms are spatious. The service is the best I ever had, at the swimming pool they even offered to clean my sunglasses! Very friendly staff.

    Reviewed March 09, 2013
    9.7
    Exceptional
    Lucy from United Kingdom
    Solo traveler
    State Room
    Stayed 1 night in February, 2013

    Amazing and beautiful hotel”

    Gorgeous rooms, beautiful pool and the happy hour in the elephant bar is brilliant.

    an absolutely fantastic colonial style hotel. from the moment you arrive to when you leave you are treated like a star. the room was lovely and the bed was super comfortable and the room was decorated very tastefully. lots of lovely little touches make it very enjoyable, when they turned my bed down for the night they left a little bedtime story. the pool is fabulous and the staff are all very friendly and helpful. i had a small problem in my room and it was sorted immediately. the concierge were very helpful. the elephant bar was fun and the cocktails are delicious with lots of lovely complimentary snacks.

    Reviewed February 20, 2013
    9.3
    Exceptional
    Nakamura from Japan
    Couple
    State Room
    Stayed 2 nights in June, 2012

    Great stay”

    Clean and quiet

    I think Raffles is the best hotel in Phnom Penh to be reluxed. Staffs at reception, restaurant, bar and spa were very polite and efficient. It was unfortunate that any restaurants or bars were not allowed to serve any alcohol during our stay (the national government prohibited it due to the election). Otherwise, no complaint.

    Reviewed June 20, 2012
    12345
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    Raffles Hotel Le Royal
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    • Excellent location
    • Wat Phnom
    • Phnom Penh Railway Station is within 0.53 km