Royal Empire Hotel
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8.0
Excellent
/10
(266 reviews)See what guests said
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7.6
Very good
Location rating score
Very good location - 940 meters from city center
Parking
FREE
  • Senteurs d'Angkor170 m
  • Phsar Leu Thom Thmey210 m
  • Top Town Club240 m
  • La Boutique400 m
  • Reak Smey Siem Reap Hostpital1.21 km
  • Cambodian Cultural Village1.29 km
  • Ly Srey Vina 2 Health Clinic1.36 km
  • Khmer Pub Street1.36 km
  • Clinic Sokpheap1.4 km
  • Ly Srey Vina International Hospital1.41 km
  • Free Wi-Fi

    Royal Empire Hotel

    National Road 6 (Airport Road), Phum Krous, Sangkat Svay Dangkum, Siem Reap Province, Angkor Camboda., Kruos, Siem Reap, Cambodia - See map
    "Friendly staff, amazing pools, grommet breakfast, awesome bathrooms, great hotel for the price."
    Kat - April 15, 2016
    Excellent comfort
    8.4 room quality and comfort
    Excellent cleanliness
    8.3 rating for cleanliness
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 1,885 Siem Reap properties
    See all rankings
    Room comfort score
    8.4/10
    Room size
    50 sqm.
    Cleanliness score
    8.3/10
    Value for money score
    8.3/10
    Better than
    91
    %
    of Siem Reap properties
    Bigger than
    91
    %
    of Siem Reap properties
    Better than
    83
    %
    of Siem Reap properties
    Better than
    81
    %
    of Siem Reap properties
    Value for money8.3
    Distance to city center2 Km
    Location rating7.6
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport4.9 km

    Rooms available at Royal Empire Hotel

    8.4
    Excellent
    Room comfort & quality
    Empire Suite Room
    Empire Suite Room
    ...
    • Room size: 72 m²/775 ft²
    • Pool view
    • 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 2 single beds and 1 king be...
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    Superior Triple
    Superior Triple
    ...
    • Room size: 56 m²/603 ft²
    • Pool view
    • 3 double beds
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    Superior Room
    Superior Room
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 single beds and 1 double ...
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    THE PREMIUM
    THE PREMIUM
    ...
    • Balcony/terrace
    • Non-smoking
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    Deluxe Pool View
    Deluxe Pool View
    ...
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      Standard Room
      Standard Room
      ...
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        Suite
        Suite
        ...
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          Empire Suite
          Empire Suite
          ...
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            Deluxe Room (Free Round-trip Airport Transfer)
            Deluxe Room (Free Round-trip Airport Transfer)
            ...
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              More about Royal Empire Hotel

              More about Royal Empire Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Breakfast options

              American
              Asian
              Continental
              Vegetarian

              Restaurants on site

              Emerald Restuarant
              Cuisine:American, Chinese, European
              Menu:Buffet, A-la-carte
              Emerald Restaurant 2
              Cuisine:American, Asian, European
              Menu:Buffet, A-la-carte

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Royal Empire Hotel from real guests

              Overall rating
              8.6
              Excellent
              From 730 reviews
              Provided by verified guests of
              Agoda Reviews (266)Booking.com Reviews (6)
              Rating via Agoda8.0
              /
              10
              Cleanliness8.3
              Facilities6.4
              Location7.6
              Room comfort and quality8.4
              Service8.1
              Value for money8.3
              High score for Siem Reap
              Rating
              9+ Exceptional (69)
              8-9 Excellent (65)
              7-8 Very Good (63)
              6-7 Good (33)
              <6 Below Expectation (25)
              Time of the year
              Mar - May (56)
              Jun - Aug (72)
              Sep - Nov (53)
              Dec - Feb (74)
              All guests (266)
              All room types
              All languages

              Show reviews that mention 

              Showing 255 verified guest comments
              12345
              9.3
              Exceptional
              Roberto from Cambodia
              Couple
              Superior Room
              Stayed 2 nights in October, 2015

              Best choice”

              Friendly staff, clean, good location

              We spended two nights in this hotel for my short holiday in Siem reap. The hotel provide us free airport pickup. The staff there very friendly and helpful. My room facing to pool view. Highly recommend this hotel

              Reviewed October 27, 2015
              9.3
              Exceptional
              Roberto from Cambodia
              Couple
              Superior Room
              Stayed 2 nights in September, 2015

              Great place ”

              Nice room, friendly staff and cleanliness.

              This is my second time that I stayed here during my weekend in Siem Reap, the staff there very friendly and helpful, special thank to Mr. Chanthou,front desk staff he offered me to late check out till 2pm while my flight was delay. Only one thing to improve is wifi in the room the signal very weak, I will go back to stay there again and highly recommend this hotel to other traveler,

              Reviewed September 07, 2015
              8.7
              Excellent
              Felix from Philippines
              Solo traveler
              Superior Room
              Stayed 2 nights in July, 2015

              Amazing staff”

              staff, facility and breakfast

              everything was ok, staff are very helpful and ready to assist anytime. Only issue is the wifi in 4th flr were i stayed; ita very hard to connect to wifi even in midnight. Overall this hotel is good for 4 star hotel and will recommend to my friends.

              Reviewed July 24, 2015
              10.0
              Exceptional
              Adrian from Philippines
              Group
              Superior Room
              Stayed 3 nights in May, 2015

              Fantastic and Superb vacation”

              Staff, Big Room, Comfort

              This is the best hotel i stayed so far from all of my travels! This hotel is highly recommended when you visit Siem Reap. They have many freebies during my stay like free airport pick up, room upgrade. We even had a free late check out! The 1 day private tour also is amazing, we were treated like a boss, and the price is fair enough. ALL staff are so fantastic! It was indeed a memorable stay!

              Reviewed June 03, 2015
              9.0
              Exceptional
              LIEW from Malaysia
              Business traveler
              Deluxe Room
              Stayed 4 nights in October, 2013

              Enjoyable and statisfied”

              Super friendly staffs, clean and large room, reasonably priced

              Stay was above expectations. Airport transfer was great and without delay. Staffs were friendly. Greeted by welcome drinks. Helpful staff planned my itinerary with a reasonable fee. Staffs arranged for transportation as requested and kind enough to send reminder calls. We were very well served.

              Reviewed December 11, 2013
              10.0
              Exceptional
              Elrobeliza from Philippines
              Family with young children
              Superior Triple
              Stayed 4 nights in September, 2013

              great, feels like home!”

              friendly staff, Mr. Sokkol and Mr Phillip's service is incomparable

              Upon arrival at the airport, we've already seen Mr. Sokkol and Mr. Phillip. They greeted us with smile and very energetic though it was 11 pm already. A van and a lexus car fetch us from the airport. While we were on our way to the hotel, Mr. Sokkol was already touring us around, as if he was our tour guide. He's s good in English that we had no problem talking with him. He even asked if he can help us to organize our itinerary. We were welcomed at the hotel with an orange juice, so refreshing. The rooms were spacious, ideal for families. each room has bath tubs for the guests who want to relax. When we asked for another bedding, they charged us for free! We took our late dinner on the PUB street together with Mr Sokkol and Mr. Phillip. They toured us along the way. They became our friends and family in our stay at the hotel. Whenever we have needs, they attended such so well.. When we were about to go to Angkor Wat, they had our breakfast prepared and taken out to the temple. All the staffs are greeting us with smile. Our stay in this hotel is the best ever since we traveled. Mr. Sokkol is an asset of this hotel, he must be well taken care of. Mr Phillip was so kind as a manager. The two of them was also with us when we were bout to leave Cambodia. Though it's not time for work, they found a way to be with us. It's sad we had to leave them, it feels like we left a family member there.

              Reviewed September 29, 2013
              9.3
              Exceptional
              Ian from Singapore
              Family with teens
              Superior Room
              Stayed 1 night in December, 2012

              Lovely hotel with good service”

              Buffet dinner

              Our family arrived on Christmas Eve. As we arrived, the hotel staff help us with our luggage and lead us to the front desk to check into the hotel. The hotel staff invited us to sit down and immediately we're serve with cold tower and welcome drinks. As we're still enjoying our cold drinks the front desk staff had completed register our stay and he come out of the front desk to give us the room key, and our luggage also been send to our room immediately. We're surprise to see our daughters room already had the extract bed as we required during our booking. (5* service) All the hotel staff are friendly and polite. have a wonderful pool side Christmas party with buffet dinner in the hotel. Food are wonderful. But the bed is a bit too hard.

              Reviewed January 06, 2013
              10.0
              Exceptional
              Flordeluna from Philippines
              Solo traveler
              Superior Room
              Stayed 2 nights in July, 2012

              Service with a Smile”

              Complete amenities, big room and comfortable bed

              The Royal Empire Hotel is a home away from home. Even if I travelled alone, they were able to make me feel at home and secured. Everyone from reception, the restauranr staff and concierge helped me go around my way through the city. From my arrival to my departure, the Front Office Manager, Mr. Lim saw to it that the details were captured by everyone.Special thanks to Pov Pheaktra for assisting me from the time I arrived at the airport till the time I departed. It was seemless. My trip to the Temples were perfect because of my Tuk tuk driver Mr. Teak. Do check him out as part of the support of Royal Empire Hotel.He is kind, patient and he is sincere. I plan to go back to Siem Reap and this time with my family so they can get to experience the same fun I had while I was there and will definitely stay at the Royal Empire Hotel.

              Reviewed August 03, 2012
              9.3
              Exceptional
              Cheah from Malaysia
              Group
              Superior Room
              Stayed 1 night in March, 2011

              Lovely , Beautiful & Modern Hotel”

              Beautiful & Modern Hotel with a smiling staff

              I with my parent stay at Royal Empire Hotel for our 1st night at Siem Reap. A smiling & nice guy pick us to the hotel from air port. We are very suprised with the big room & beautiful swimming pool view. My parent were very satifield & stong recommend to all traveller.

              Reviewed April 05, 2011
              9.0
              Exceptional
              Jonathon from United States
              Couple
              Superior Room
              Stayed 3 nights in February, 2011

              Relaxing environment with friendly staff”

              Good location with easy in getting to where you want to go

              We had a great stay at the hotel our room was perfect for us and had a nice view of the pool area with a small balcony in which we enjoy a couple of nights. We also did enjoy the food except for the breakfast as it seems to cater more towards asain food then western foods. I myself would like to have seen more veriety in the selection in this area, but that is just me. We also did have some trouble with a short in the power in our room, but the staff can and fixed it right away which was great. Not much else to say except we would surly stay there again if we ever return to Cambodia.

              Reviewed February 28, 2011
              2.0
              Quyen from Cambodia
              Family with teens
              Superior Room
              Stayed 1 night in August, 2018

              Very poor communication”

              Booked the hotel for two separate nights.... Confirmation informed me they are on the same day.... rang the hotel personally almost a month prior to arrival. Reception put me onto hotel reservation. Informed lady at Reservation of the wrong dates...with Reservation ID number and all. She said ok...she will change the date to correct one. Then on the day of arrival...hotel informs that Reservation cannot change the wrong date of booking. Could have told me when I rang to inform about two separate bookings for 2 separate nights so I could've cancel one of the booking. They waited until we arrived at the hotel to tell us this. Then there no room available and so we had to book anther hotel. Very poor at solving a simple problem which I alerted to them a month prior to arrival.

              Reviewed August 06, 2018
              6.4
              Good
              Yin from Malaysia
              Group
              Superior Room
              Stayed 5 nights in March, 2016

              Basic”

              Is not even close to 4 stars hotel.I'd give it a 3 stars. The bed sheets and blanket have several marks on it and bathtub ate yellowish and dirty that I don't dare to dip in. Breakfast are repeated and limited if you stay several nights. Staffs at the egg and noodle station are so rude. We booked with airport return transfer but when we wanted to take a ride to the airport they wanted to charge 15dollar after I keep saying that we booked two way transfer and they made a few call only they gave us free rides. Overall, it was a nice hotel with very basic facilities.

              Reviewed April 02, 2016
              7.7
              Very good
              Dinusha from Sri Lanka
              Group
              Deluxe Room
              Stayed 2 nights in December, 2015

              Excellent Location, Average Service”

              Food, Location, Angkor Tour

              It was a pleasant stay. The Angkor tour was amazing and I would recommend it to anyone who has plans of visiting the temple. However, the service of the staff is average. Even though the breakfast buffet is from 6.30-10am, the food finishes around 9am. So the breakfast feels a bit rushed and if you want to relax you have to do that after breakfast.

              Reviewed December 28, 2015
              10.0
              Exceptional
              elmark from Philippines
              Solo traveler
              Superior Room
              Stayed 2 nights in June, 2015

              Hotel Review”

              Pool, Massage, Staff

              The best hotel i've visited so far. The staffs are really friendly and nice. Its good that they speak english so well. That really helps. Find mr.sokkol and he will make your stay comfortable and worthwhile. the buffet breakfast is really good. the swimming pool is amazing. each room has small veranda where you can have a sip of coffee while appreciating the view of the city and swimming pool.

              Reviewed July 01, 2015
              10.0
              Exceptional
              Freyja from Iceland
              Group
              Superior Triple
              Stayed 1 night in May, 2015

              Wish we had stayed longer”

              Bathroom, beds and the pool

              Lovely stay for a short layover, had been in crappy guesthouses for three weeks and decided to splurge and we didnt regret it for one minute! The pool was great, the rooms were clean, the bathrooms were grear and the massage at the spa was wonderful

              Reviewed May 31, 2015
              8.0
              Excellent
              Zenicar from Philippines
              Solo traveler
              Superior Room
              Stayed 2 nights in May, 2015

              Great value for money”

              Value for money, staff, spacious room

              I have stayed in this hotel for 3D2N. Overall, it was ok. The location is ok but quite far to the city area compared to other hotels. If they have a free shuttle service to the city, that would be really great! I was a solo traveler that's why I found it costly to rent a tuktuk to go to the city. The buffet breakfast could have been better if it is not repetitive. The room is spacious and clean. The staff are polite and helpful. It's great value for money as my package already included the roundtrip airport transfer and buffet breakfast. :)

              Reviewed May 28, 2015
              7.7
              Very good
              Chi from Hong Kong
              Group
              Superior Room
              Stayed 1 night in December, 2014

              Nice hotel”

              Convenient location, quiet and clean

              This was my first time stayed at this hotel, This time we went Angkor Wat with friends total three rooms but no hot water for shower, only warm, but not warm enough, day and night time we're same, Overall were satisfied,

              Reviewed December 21, 2014
              8.0
              Excellent
              Philip from Philippines
              Family with young children
              Deluxe Room
              Stayed 6 nights in July, 2014

              Pleasant and Enjoyable.”

              Great value, varied buffet, spacious and comfortable room.

              Our stay was very pleasant made even more special by the added perks we got from booking through Agoda. Aside from the huge discount, we also had our room upgraded from deluxe to Premium because of the length of our booking. We also had a personal shuttle from the airport and back for departure. The buffet breakfast was pretty repetitive with some minor tweaks from day to day but that's not a bad thing since you know what to expect and it was sumptuous with great variety for both Asian and Western. Rice, bread, noodles, soup, congee, ham, sausage, cereal,fruit, pastries, omelette station, the works. Our room was huge with a king sized bed, a huge tub and separate shower. The AC was strong enough to cool the room quickly and adjustable. Nice TV with lots of international stations to choose from. Our room had a balcony over lookng the pool. The pool is not that big but it is not cramped. The kiddie pool is adjacent to it so you can lounge in the pool while watching your kids nearby. They have 2 spas, a fitness center, and a bar open but I didn't use any of them so can't comment on that. There is a mini-mart, along with a satellite market right beside so you can pick up snacks, souvenirs, fresh produce, or even sample street food. We found this a benefit but you shouldn't worry too much about it if it's not your thing because it's not obvious from the hotel and we only found out about it after 2 days had passed. Should you stay there, look for Mr Sokkhol in the front desk who was very attentive to our needs. We also enjoyed the company of our tuktuk driver, Mr Sarath who was very nice and helpful. We have an autistic son who doesn't normally associate with strangers but he bonded immediately with Mr Sarath which is why we took him for all but two of our trips. Mr Sarath went above and beyond the call of duty and would assist us in watching out for him and caring for him.

              Reviewed July 15, 2014
              5.3
              barry from Australia
              Couple
              Stayed 6 nights in June, 2014

              is ok good if on tight budget”

              airport pickup always transport bavailable hotel staff friendly and helpful

              changed plans to go to cambodia at last minute only had 3 days to find hotel, think i was given wrong room but went along with it sadly they decided to close the pool for maintanence which was why went there in first place advice is to double check everything promised when booking as they seem to change once there. hotel was noisey but at the price for a room was ok possibly would consider staying again but would look at other hotels to compare first

              Reviewed June 16, 2014
              10.0
              Exceptional
              Sovina from United States
              Family with young children
              Superior Room
              Stayed 2 nights in April, 2014

              Great Services, good location”

              Location close to everything, good services from staff, value for the money

              Clean room, great pool, however my room was next to a smoking hotel guest, I told the hotel manager about the cigarettes smoke from the guest next to my room, the following night no more cigarettes smoke in my room, good job!!!

              Reviewed April 23, 2014
              12345
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              • Very good location
              • Pub Street