Royal Phala Cliff Beach Resort and Spa
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6.6
Good
0.9% this month
/10
(2681 reviews)See what guests said
See map
7.0
Very good
Location rating score
Very good location
Parking
FREE
  • Phla Beach1.36 km
  • Phayun Beach1.54 km
  • Namrin Beach3.46 km
  • Ban Chang Hospital6.31 km
  • U-Tapao International Airport6.59 km
  • Baan Chang Kanchanakul Wittaya School7.29 km
  • Eastern Industrial Estate7.36 km
  • Port of Phut Eastern Industrial Estate8.56 km
  • Map Ta Phut Hospital9.06 km
  • Rayong Wittayakhom Indutrial Estate9.93 km
  • Free Wi-Fi

    Royal Phala Cliff Beach Resort and Spa

    241 – 242 Moo 6, Pala Road Ban Chang, Rayong Beach, Rayong, Thailand, - See map
    "The bteakfast choice was ver6 good and the restaurant staff very attentive and friendly."
    Keith - October 25, 2018
    Good comfort
    6.9 room quality and comfort
    Good service
    6.5 rating for service
    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 92 times | 30 travelers are looking at this property right now

    Property ranking|Compared to 826 Rayong properties
    See all rankings
    Room size
    48 sqm.
    Room comfort score
    6.9/10
    Location score
    7.0/10
    Value for money score
    6.7/10
    Bigger than
    94
    %
    of Rayong properties
    Better than
    92
    %
    of Rayong properties
    Better than
    84
    %
    of Rayong properties
    Better than
    82
    %
    of Rayong properties
    Value for money6.7
    Location rating7.0
    Nearest airportU-Tapao International Airport (UTP)
    Distance to airport6.6 km

    Rooms available at Royal Phala Cliff Beach Resort and Spa

    Deluxe Beachfront Room
    Deluxe Beachfront Room
    ...
    • Room size: 40 m²/431 ft²
    • Beach view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Pavilion
    Pavilion
    ...
    • Room size: 43 m²/463 ft²
    • Sea view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Royal Wing - Royal Paradise
    Royal Wing - Royal Paradise
    ...
    • Room size: 78 m²/840 ft²
    • Ocean view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Paradise Room
    Paradise Room
    ...
    • Room size: 53 m²/570 ft²
    • Ocean view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • Sea view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Panorama
    Panorama
    ...
    • Room size: 35 m²/377 ft²
    • Beach view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Mini Suite
    Mini Suite
    ...
    • Room size: 48 m²/517 ft²
    • Ocean view
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Room Luxury Sea View
    Room Luxury Sea View
    ...
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      Basic Single
      Basic Single
      ...
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        What people love about Royal Phala Cliff Beach Resort and Spa

        • 9.2
          Exceptional
          Spaciousness

          "The room was spacious and had a great view."

          Craig

          |

          October 24, 2017

        • 6.0
          Review score
          Location

          "Resort is Good as it is beside the shore."

          Dr. B.

          |

          December 11, 2018

        • 4.4
          Review score
          Staff 

          "Breakfast was tasty and staff was nice."

          Nimnual

          |

          June 23, 2016

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        More about Royal Phala Cliff Beach Resort and Spa

        More about Royal Phala Cliff Beach Resort and Spa

        6.8
        Good

        "Pros: Clean and roomy rooms, great pool and nice beach."

        Kelly

        |

        December 13, 2018

        An overview

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        What they offer

        7.6
        Very good
        Spaciousness

        "The room was spacious, I took the beach front room."

        Aji

        |

        May 26, 2017

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Restaurants on site

        Wimanlom Restaurant
        Cuisine:Asian, International
        Menu:Buffet, A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Royal Phala Cliff Beach Resort and Spa from real guests

        Overall rating
        6.5
        Good
        From 3150 reviews
        Provided by verified guests of
        Agoda Reviews (2681)Booking.com Reviews (469)
        Rating via Agoda6.6
        /
        10
        Good
        0.9% this month
        Cleanliness6.4
        Facilities6.2
        Location7.0
        Room comfort and quality6.9
        Service6.5
        Value for money6.7
        High score for Rayong
        Rating
        9+ Exceptional (132)
        8-9 Excellent (207)
        7-8 Very Good (510)
        6-7 Good (401)
        <6 Below Expectation (813)
        Time of the year
        Mar - May (784)
        Jun - Aug (430)
        Sep - Nov (329)
        Dec - Feb (520)
        All guests (2681)
        All room types
        All languages

        Show reviews that mention 

        Showing 2063 verified guest comments
        12345
        4.0
        Jesus from United States
        Couple
        Deluxe
        Stayed 2 nights in July, 2019

        The lights were flickering all time and the water heater didn’t work”

        We called the operators for many times about fixing things in the room but we had to wait all the time and kept repeating about those problems. When they came to see those broken things, they didn’t fix anything. Another problem was when I ordered foods, I told them about what I wanted, I pointed on the menu and kept repeating for 3 times but they served some of my foods and told me I didn’t order the rest of them. They took my money but didn’t give me receipt and didn’t tell me that they charged more for room service. Staff couldn’t speak English as they should be. Only one thing that worth money was their ocean view.

        Reviewed July 24, 2019
        3.2
        Rodjanaporn from Thailand
        Couple
        Deluxe
        Stayed 1 night in June, 2019

        Creepy Hotel ”

        Deluxe room was horrible. The balcony full of bird poo, room was big but very very old, the bathtub was dark yellow and broken also on the ceiling almost fall down in the bathroom. Don’t recommend this hotel because the picture isn’t the same in Agoda. For us just first time and last time that’s it!

        Reviewed June 30, 2019
        8.0
        Excellent
        Somkanay from Thailand
        Solo traveler
        Deluxe
        Stayed 2 nights in March, 2019

        Huge place and need more care and maintenance.”

        The place looks very nice and big with beautiful ocean view as shown in the ads pics. However, the facility needs more maintenance and care from the owner all the way to the staffs. My room was nice and big, but the A/C was not working properly because it had not been service regularly. The air filters were filled with thick dust particles blocking the intake air to circulate the cold air for the room. The A/C unit was also dripping all night but they fixed it on the next day. Breakfast was sufficient but not impressive. Recommend for travelers who have their own vehicles. Hotel was about 45 mins away from Rayong. I only booked this hotel because of the 75% discount hot deal from Agoda. It was really worth the money. I’be gotten what I paid for.

        Reviewed March 19, 2019
        6.8
        Good
        Siriwan from Thailand
        Family with young children
        Deluxe
        Stayed 2 nights in July, 2019

        Fair Value”

        Pleasant surprise that room slept 4 - a double bed, single plus a settee. Room was clean - all rooms have a view. Buffet breakfast included. Swimming pool area needed attention with timber decking old, swimming pool required cleaning and tile replacements. No food places in walking distance.

        Reviewed July 15, 2019
        3.2
        nattawut from Thailand
        Family with young children
        Deluxe
        Stayed 1 night in July, 2019

        The swimming pool is full of moss and the pond is very turbid.”

        The swimming pool is full of moss and the pond is very turbid. The room has a lot of equipment, not a rest. Poor food, not clean, the bowl is dirty.

        Reviewed July 08, 2019
        3.2
        nattawut from Thailand
        Family with young children
        Deluxe Beachfront Room
        Stayed 1 night in July, 2019

        The swimming pool is full of moss and the pond is very turbid.”

        The swimming pool is full of moss and the pond is very turbid. The room has a lot of equipment, not a rest. Poor food, not clean, the bowl is dirty.

        Reviewed July 08, 2019
        3.2
        nattawut from Thailand
        Family with young children
        Panorama
        Stayed 1 night in July, 2019

        Swimming pool and rooms are very dirty. The facilities are very damaged.”

        The swimming pool is full of moss and the pond is very turbid. The room has a lot of equipment, not a rest. Poor food, not clean, the bowl is dirty.

        Reviewed July 08, 2019
        8.4
        Excellent
        Walid from Thailand
        Family with young children
        Panorama
        Stayed 2 nights in April, 2019

        Amazing Restaurant staff (night shift)”

        Got an amazing experience especially the care i got from the restaurant staff, Khun Pook and khun A who worked at night in the hotel restaurant (dinner time) really took care of me and my baby girl 'Bella'. My baby still remember the names and she passes her regards. I am really impressed by the care of khun Pook and khun A and therefore i would consider my experience as an amazing one and i would definitely return.

        Reviewed April 17, 2019
        9.2
        Exceptional
        Craig from United Kingdom
        Family with teens
        Paradise Room
        Stayed 3 nights in October, 2017

        Exactly what it says it is :-) ”

        I took a long weekend away with my teenage son and had a great time. The room was spacious and had a great view. The Hotel is not advertised as 5 Star Hotel but it fell right in line with it's 3 star rating. We had a great time in the huge swimming pool and had a drive out into Rayong. Food was great when we ordered room service. I would recommend this place if you want some time out away from the madness. The beach is not so good but we did some successful shell collecting :-) Overall I had a good experience here.

        Reviewed October 24, 2017
        8.7
        Excellent
        pornlada from Thailand
        Family with young children
        Deluxe
        Stayed 1 night in August, 2013

        worth the money, very good location ,big room”

        location,swimming pool

        Even though it's not a brand new hotel but the room is big and clean. I booked the room in the old building (Phla wing) which is cheaper than the new one. However if you have an elder,you better book the new building (Royal Wing) because it is quite a long way to walk to the old building.Kids pool is huge and shallow enough for 2 years old boy can walk by himself. Breakfast was great and variety.

        Reviewed August 15, 2013
        9.3
        Exceptional
        Sirima from Thailand
        Couple
        Pavilion
        Stayed 1 night in July, 2013

        It's was a great time !!”

        seaview, large room, nice tub

        The hotel located in a quite area. Panorama view and very large room with a good balcony. We enjoy a good view in the evening and morning. Get a change to swim in the large pool. The bathtub is a good size with hot water provided. Just a bit to look after the beach to be clean, it will be a lot better. Breakfast also fine, nothing much but work well enough. Looking forward to be back there!

        Reviewed July 27, 2013
        8.0
        Excellent
        Sathika from Thailand
        Family with young children
        Royal Wing - Royal Paradise
        Stayed 2 nights in April, 2013

        Good place for relaxation and weekend getaway”

        Quiet, Reasonable Price, Peaceful

        This is a quite place for the weekends getaway if you'd like to speak the whole time at the resort since it is quite far from other city areas. The room is very nice which has beach view and the pool is very big and clean.

        Reviewed July 10, 2013
        8.0
        Excellent
        Rastislav from Slovakia
        Couple
        Pavilion
        Stayed 2 nights in April, 2013

        Nice hotel out of rush beaches”

        Location, ocean view, staff

        If you hate noise of Pattaya but want nice warm sea just few km from Bangkok by car, this is good choice. A few local restaurants in walking distance with great seafood. If I can recommend one thing to hotel management - ask your staff clean beach everyday just for 15 min and your beach will be loved by customers.

        Reviewed April 11, 2013
        8.3
        Excellent
        Sirima from Thailand
        Couple
        Deluxe
        Stayed 1 night in February, 2013

        Nice hotel”

        nice view

        This trip we spend time in the old building and they provided a corner room which can see a great view. The room quite large. Just the pillow too high so we end up with back and neck pain. Swiming in our building have to fix. No minimart available that some bit of anoise. Breakfast just OK. If you wish to spend time with a nice view moment that would be a good choice.

        Reviewed March 01, 2013
        9.0
        Exceptional
        Sirima from Thailand
        Group
        Deluxe
        Stayed 1 night in December, 2012

        Locely hotel”

        Nice view

        The hotel quiet far from the town. No minimart available. If you have car nothing view be problem. The room quiet nice with the beach view and balacony. The swiming pool look very good however, it close so early 6pm and nothing available at resort. I would recommend the hotel to extend the time for swimming pool will be perfect! The beach there like no staff to look after so beach front not seem to mean anything. It's very good thing in this hotel are sunset and sunrise can be seen.

        Reviewed January 01, 2013
        8.3
        Excellent
        Theodorus from Netherlands
        Couple
        Mini Suite
        Stayed 3 nights in April, 2012

        Nice hotel, on very quiet beach, ”

        Quiet, piece, far away from busy nightlife

        The hotel is qiute nice, but it has contract for old tower, and that is very old, poor decoration and facilities, not comfortable. We changed to new wing and had to pay 600Bath extra, which was very reasonable. New wing is MUCH better!! Staff very friendly, but most don't speak english, but try to be very helpfull. Cable have mostly Thai stations. Breakfast is reasonable, lunch and diner are good. Pool at new wing is beautifull.

        Reviewed April 26, 2012
        6.4
        Good
        Fumiyoshi from Japan
        Group
        Panorama
        Stayed 1 night in June, 2019

        Very good location with poor hotel operations”

        The location and facilities are excellent! However hotel management was very poor. ① At the morning we enhanced many big group members so several of foods were already empty but no additional serve till we claimed. ② The rooms were not cleaned. The floor was very rough with sands and dusts. TV was impossible to see because of TV tuner's trouble and the refrigerator was not possible to be connected because of no power line. ③ All pillows were bad smelled. Pillow body seemed not to be washed for long time. ④ At first when we entered the rooms, one of them was under-repaired with cooler in spite that we received keys.

        Reviewed June 20, 2019
        5.6
        Robert from Thailand
        Family with young children
        Deluxe
        Stayed 3 nights in April, 2019

        Could be Nice but Needs some TLC”

        This hotel should be nice but its too big and too spread out and doesnt have a decent handyman or enough cleaners. The wood structures are rotten and you dont feel safe. The balcony of our room was covered in bird poo. The elevators were too small and had buttons missing. But the room was fine. The wifi worked. The food was ok. The pool was nice. Overall wasnt a disaster but wont be going back.

        Reviewed May 18, 2019
        3.2
        James from United States
        Couple
        Deluxe Beachfront Room
        Stayed 4 nights in April, 2019

        The dirtiest and run down hotel we have ever stayed in. Absolutely no daily maintenance or upkeep ”

        This Hotel was a beautiful place some 20 yrs ago although it is sadly not been taken care of whatsoever. I will write another review and post pictures elsewhere as I was appalled at how hideous this establishment was maintained. Absolutely would never even give it a second thought to stay there again.

        Reviewed May 01, 2019
        6.4
        Good
        Manuel from Thailand
        Family with young children
        Deluxe
        Stayed 1 night in January, 2019

        Awesome view in an old building ”

        Nice place for relax surrounded by quietness and nature. Comfortable for young families or couple. Not advised to aged people due to its many stairs for reach the beach. Place doesn't get often clean and this it is a true fact but for the small amount of money payed, it was okay compared to more expansive and fancy places. Staff is kind and check in/out was very smooth.

        Reviewed January 27, 2019
        12345
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        Royal Phala Cliff Beach Resort and Spa
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        • Very good location
        • Suan Son (Phe Arboretum)