Sapporo Grand Hotel
Run of House Twin Room - Non-Smoking Sapporo Grand Hotel
Lobby Sapporo Grand Hotel
Interior view Sapporo Grand Hotel
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8.5
Excellent
/10
(3310 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
Available
  • Chi-Ka-Ho90 m
  • Odori Bisse200 m
  • Former Hokkaido Government Office Building220 m
  • Sapporo Clock Tower240 m
  • Clock Tower (Tokei-dai)250 m
  • Hokkaido Government Office260 m
  • Hibito320 m
  • Sapporo Underground Shopping Arcade340 m
  • Odori Subway Station390 m
  • Mitsukoshi Department Store420 m
  • Free Wi-Fi
    2017

    Sapporo Grand Hotel

    4 Nishi, Kita-Ichi-Jo Chuo-Ku, Sapporo, Sapporo, Japan, 060-0001 - See map
    "Great hotel - very comfy and fantastic breakfast choices with 3 restaurants available, that cover everything from western to beautiful set Japanese br..."
    DOMINIC - January 11, 2019
    Exceptional reputation
    Recommended by 92% of guests
    Fantastic breakfast
    91% positive mentions
    • 370 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 175 times

    Property ranking|Compared to 2,260 Sapporo properties
    See all rankings
    Location score
    9.0/10
    Room comfort score
    8.5/10
    Room size
    44 sqm.
    Service score
    8.9/10
    Better than
    98
    %
    of Sapporo properties
    Better than
    98
    %
    of Sapporo properties
    Bigger than
    98
    %
    of Sapporo properties
    Better than
    97
    %
    of Sapporo properties
    Value for money8.2
    Location rating9.0
    Nearest airportOkadama Airport (OKD)
    Distance to airport5.9 km

    Rooms available at Sapporo Grand Hotel

    8.5
    Excellent
    Room comfort & quality
    Presidential Suite - Non-Smoking
    Presidential Suite - Non-Smoking
    ...
    • Room size: 162 m²/1744 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Executive Deluxe Double Room - Non-Smoking
    Executive Deluxe Double Room - Non-Smoking
    ...
    • Room size: 39 m²/420 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe Twin Non-Smoking
    Executive Deluxe Twin Non-Smoking
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    East Building Twin Room with Tatami Area - Non-Smoking
    East Building Twin Room with Tatami Area - Non-Smoking
    ...
    • Room size: 62 m²/667 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    East Building Connecting Rooms for 5 People - Non-Smoking
    East Building Connecting Rooms for 5 People - Non-Smoking
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds & 2 single be...
    Enter dates to see prices
    East Building Connecting Rooms for 3 People - Non-Smoking
    East Building Connecting Rooms for 3 People - Non-Smoking
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds & 1 single be...
    Enter dates to see prices
    East Building Deluxe Twin Room for 4 People - Non-Smoking
    East Building Deluxe Twin Room for 4 People - Non-Smoking
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    East Building Deluxe Twin Room - Non-Smoking
    East Building Deluxe Twin Room - Non-Smoking
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    East Building Connecting Rooms for 4 People - Non-Smoking
    East Building Connecting Rooms for 4 People - Non-Smoking
    ...
    • Room size: 70 m²/753 ft²
    • Non-smoking
    • 2 single beds & 2 single be...
    Enter dates to see prices
    Executive Double Non-Smoking
    Executive Double Non-Smoking
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sapporo Grand Hotel?

    Check-in at Sapporo Grand Hotel starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Sapporo Grand Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Sapporo Grand Hotel?

    If you would like to drive to Sapporo Grand Hotel, a car park is available onsite with an additional charge of 1500 JPY per day. You can travel around in Sapporo easily with car hire available through the property; please inquire during check-in.

    Is breakfast offered at Sapporo Grand Hotel?

    Buffet breakfast is offered at Sapporo Grand Hotel from 6:30 AM to 10:00 AM. Sapporo Grand Hotel serves Asian and Western breakfast. There is an additional charge of 2400 JPY for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Sapporo Grand Hotel?

    Sapporo Grand Hotel has many in-house restaurants for hungry guests to dine-in. Chinese Dinning Kokaku, Garden Dining Waraku and Northern Terrace Diner offer an extensive range of cuisines including French, Japanese and Chinese.

    Can special events be hosted at Sapporo Grand Hotel?

    Special events such as weddings may be hosted at Sapporo Grand Hotel. The property has indoor venues that can hold up to 400 people.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Sapporo Grand Hotel?

    On-site venues and convenient event services make Sapporo Grand Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Sapporo Grand Hotel can hold up to 1000 people. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
    Interested in hosting a business event? Let Sapporo Grand Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Sapporo Grand Hotel?

    Designated smoking areas are provided at Sapporo Grand Hotel for guests who smoke.

    Show more questions
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    What people love about Sapporo Grand Hotel

    • 9.6
      Exceptional
      Location

      "Hotel is giant, and maybe due renovation but great staff and perfect city centre location"

      Robert

      |

      October 6, 2018

    • 9.2
      Exceptional
      Staff 

      "Service is great, in the midfield of jr and susukino you can walk underground."

      Wuttikun

      |

      January 10, 2019

    • 10.0
      Exceptional
      Location

      "Location was strategic, room was great, and front desk service was excellent~!"

      Donald

      |

      December 26, 2018

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    More about Sapporo Grand Hotel

    More about Sapporo Grand Hotel

    9.2
    Exceptional

    "Location is good, you can use the underground passage to sap..."

    Yiyang

    |

    November 28, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "House keeping was fabulous and they even let us checked in e..."

    patricia

    |

    October 20, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental
    Full English/Irish

    Restaurants on site

    Lobby Lounge Mizar
    Cuisine:American, International, Japanese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Waraku (Sapporo Grand Hotel)
    20 m Japanese
    Keidaien
    50 m Japanese
    Big Jug (Sapporo Grand Hotel)
    60 m Japanese
    Asian cuisine
    Asian cuisine
    Sapporo Ramen Kuwana Tokeidaidoori
    220 m Asian, Japanese
    Taiwan Cuisine Taiko
    330 m Asian, Pizza, Taiwanese
    Gomasoba Yakumo Sapporo International Building
    360 m Asian, Japanese
    Sushi
    Sushi
    Sushi Dokoro Sato
    370 m Sushi
    Yosuko
    440 m Sushi
    Sushi Namigishi
    750 m Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

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    Reviews of Sapporo Grand Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3310)Booking.com Reviews (3922)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.1
    Location9.0
    Room comfort and quality8.5
    Service8.8
    Value for money8.2
    Rating
    9+ Exceptional (799)
    8-9 Excellent (479)
    7-8 Very Good (439)
    6-7 Good (122)
    <6 Below Expectation (146)
    Time of the year
    Mar - May (487)
    Jun - Aug (511)
    Sep - Nov (371)
    Dec - Feb (616)
    All guests (3310)
    All room types
    All languages

    Show reviews that mention 

    Showing 1985 verified guest comments
    12345
    9.6
    Exceptional
    Yoshio from Singapore
    Couple
    East Building Corner King Room - Non-Smoking
    Stayed 1 night in July, 2019

    One night at Sapporo ”

    Quality hotel with spacious room. Great bakery and services.

    Reviewed July 20, 2019
    9.2
    Exceptional
    Cheryl from Philippines
    Couple
    Run of House Double Room - Non-Smoking
    Stayed 2 nights in June, 2019

    Exceptional”

    Sapporo Grand is located at the center of the underground passageway which runs from Sapporo station to Odori and Susukino. There are a few 24 hour places near the hotel - a gyudon place, a katsu place, a 7-eleven, a Lawson Station and there's a Starbucks at the lobby. It's also walking distance to the TV tower and the Sapporo clock tower. The breakfast buffet serves both traditional and western dishes and the staff are very friendly. The airport bus stops right outside of this hotel too. It's the first stop going to the airport too which makes it convenient because the bus can get really full.

    Reviewed June 20, 2019
    8.8
    Excellent
    Macy from Singapore
    Couple
    Main Building Twin Room Non-Smoking
    Stayed 3 nights in March, 2019

    Simply love it”

    The hotel location is really good, just a walking distance to Sapporo and Otaru Station. The staff were very friendly and nice to chat with. We feel home whenever we return back to hotel after our day activities. We stayed at the main building. Although it may seems like its a little rundown as compared to the new site. It’s still comfortable and clean to stay.

    Reviewed April 13, 2019
    8.8
    Excellent
    Vincent from Singapore
    Group
    Stayed 3 nights in March, 2019

    Excellent”

    The room provided was in the annex block, where the lift is a distance away from the main lobby. The view out of the room was just another building. The room was with a narrow entrance and was just big enough for two beds and not enough space to place our luggage. The room was non-smoking and to upgrade to a smoking room would cost us USD160. The smoking room is located at the rear entrance where the carpark is. The hotel was with a few amenities, including a business centre. The carpark was also charged at 1,500 yen per day. The interior of the hotel looked dated, but it was still clean. For the price we paid, it was not exactly value-for-money. There is no public bath as well. Nonetheless, the hotel was walking distance to the Odori Park, the TV Tower, and shopping district. Since we drove, it was also just a stone throw away to some other attractions. Only the front door stays opened in the late hours. The friendly English-speaking staffs made up for the flaws.

    Reviewed April 07, 2019
    10.0
    Exceptional
    Thanyalak from Thailand
    Family with young children
    East Building Connecting Rooms for 5 People - Non-Smoking
    Stayed 2 nights in March, 2019

    comfy for the whole family ”

    We stay here every time visiting sapporo. Friendly and service-mind staffs they are. The location is great to go everywhere. There is taxi waiting in front of the hotel all the time and large car for whole family.

    Reviewed March 27, 2019
    7.6
    Very good
    Kam from Hong Kong
    Family with teens
    East Building Comfort Large Hollywood Twin Room - Non-Smoking
    Stayed 1 night in May, 2019

    Close to Sapporo Station, Connected to underground shopping Centre, Good Service”

    I stayed at another hotel before going to Toya. But did not like it. Came to Grand Hotel in person asking about whether we could leave luggages if we booked one night after. Yes, they said. So we brought luggages there next morning. Just show them your booking reference. After coming back from Toya and check in, they insisted to help bringing up luggages. I booked East building since it was renovated. Room was clean but washroom was small. Location is excellent. It is between Sapporo Station and Odori. There is an exit connected to underground which you can walk to Sapporo Station or to its other end Susukino.

    Reviewed May 11, 2019
    6.0
    Greg from Australia
    Couple
    Run of House Double Room - Non-Smoking
    Stayed 1 night in May, 2019

    Incompetent management”

    After checking in, for our second stay (stayed somewhere else for 2 nights) we found that we had a smaller room facing a dark internal courtyard except this time the room had even less amenities in the room. The previous room had a coffee machine, this room not even an instant coffee. When we ask for coffee to be provided, they said the previous room in a comfort level and this room is not. Think about that for a second. You book into 5 star hotel, you are given a small room facing a dead courtyard and told no coffee provided because you are not on the comfort level. Clearly the hotel management have no clue. Thankfully there is a convenient store in front of the hotel and we could provide our own coffee. Overall, this hotel has the feeling it was once a great 5 star hotel but it is now been run by some kind of amateur management who really dont have a clue how to run a 5 star hotel. Refusing to supply coffee is the most ridiculous policy i have encountered in a 5 star hotel in my travel around the world. The only good this is the staff are really great, helpful and hardworking. Too bad the management have no clue.

    Reviewed May 08, 2019
    9.6
    Exceptional
    DOMINIC from Philippines
    Family with young children
    Main Building Superior Double Room - Non-Smoking
    Stayed 1 night in December, 2018

    Sapporo, Grand in every way”

    Great hotel - very comfy and fantastic breakfast choices with 3 restaurants available, that cover everything from western to beautiful set Japanese breakfasts. Great location, within walking distance to park, shopping street (hold on to the wife's hand tightly!). It's a big hotel, but the staff still manages to make you feel special. Thanks! would definitely stay again.

    Reviewed January 11, 2019
    8.4
    Excellent
    Veneranda from Indonesia
    Family with young children
    Standard Twin Room (Annex)
    Stayed 4 nights in December, 2018

    Great location and all staff very helpful”

    We happy to stay there for 4 night. Will come back and stay that hotel as all staff very helpfull and location near with station and a lot of food and restaurant in there. From hotel to chitose airport, staff of the hotel help us arrange a car. We are very blessed as the driver is very kind and nice.

    Reviewed December 20, 2018
    8.4
    Excellent
    Lorraine from Singapore
    Couple
    Run of House Double Room - Non-Smoking
    Stayed 3 nights in November, 2018

    Great location, friendly staff”

    We had a wonderful stay at Sapporo Grand Hotel. Location wise, the hotel is centrally located and there's an underground walkway to the JR station. The hotel's deco looks a little outdated but it's very clean. Bell boys were extremely friendly and helpful. Would stay here again if we are in Sapporo!

    Reviewed November 21, 2018
    9.6
    Exceptional
    John from Thailand
    Couple
    Main Building Superior Double Room - Non-Smoking
    Stayed 2 nights in October, 2018

    Terrific hotel- floors 8 and above”

    The cons- late check-in (3pm), and early check-out (11am). Unless Ozzie Osborne was in the room before you, no hotel needs four hours for a turnaround. And- They only had one 'English language' news channel; CNN, which was dubbed in Japanese. Pros- an absolutely lovely hotel that seems to cater to a high-end demanding Japanese business clientele. The staff are brilliant, and what they haven't anticipated, which is very little, they will eagerly research for you. There are at least two wings-an older one with for some reason, pricier and funkier rooms, and the newer one with perfectly designed, and 'reasonably priced' rooms with amazing amenities. There's a terrific old school Dean Martinish red leather whiskey bar off the lobby as well. Location is brilliant for Sapporo station, Susekino area.

    Reviewed November 01, 2018
    8.4
    Excellent
    carrie from Singapore
    Couple
    Main Building Superior Double Room - Non-Smoking
    Stayed 2 nights in October, 2018

    Excellent”

    My 3rd time staying at this hotel. This time the room was within the main building , find it abit old. Overall , still like this hotel and will stay at this hotel again ... but will not book the room from the main building 😊

    Reviewed October 29, 2018
    10.0
    Exceptional
    Sheuh from Malaysia
    Couple
    Main Building Superior Double Room - Non-Smoking
    Stayed 3 nights in October, 2018

    The location is superbly good”

    the hotel can directly access to underground walkway, even raining you will be able to access to sapporo station or any other shops... and there is a bus station just beside the hotel, so you will be able to take the bus to chitose airport easily.

    Reviewed October 15, 2018
    10.0
    Exceptional
    Seohyun from South Korea
    Family with teens
    Twin Room (Standard Floor, Main Building)
    Stayed 2 nights in December, 2018

    Great location in sapporo”

    Location was so great!

    Reviewed July 16, 2019
    8.4
    Excellent
    Ka from Hong Kong
    Family with teens
    East Building Connecting Rooms for 5 People - Non-Smoking
    Stayed 2 nights in July, 2019

    Good”

    Very nice room

    Reviewed July 12, 2019
    10.0
    Exceptional
    Voon
    Family with young children
    East Building Connecting Rooms for 5 People - Non-Smoking
    Stayed 4 nights in April, 2019

    Close to JR and main shopping area”

    Well connected by underground (shopping) tunnel to the JR station. You can basically walk to most shopping centres and subway stations through the underground tunnel. There is hardly anyone on street level, the crowd are all underground like ants and it's a good way to get about since there are lots of shops underground. We were given two connecting rooms for a family of 5. When you consider breakfast is included, it becomes value for money since there are two choices of restaurants; buffet (continental and Japanese) or Japanese set menu. The Japanese set menu is worth it since it provides the traditional Japanese breakfast which in itself is elaborate and beautiful. I would recommend this accomodation.

    Reviewed April 26, 2019
    8.4
    Excellent
    Li from Singapore
    Couple
    East Building Comfort Double Room - Non-Smoking
    Stayed 3 nights in March, 2019

    Fantastic location with great service. ”

    The underpass connects the hotel directly to Sapporo station, making it extremely convenient especially in winter when you want to hide from the biting cold! Staff were really friendly and readily helped us make reservations at popular restaurants ahead of time. The rooms were on the small side, but that is to be expected in Japan. Overall the stay was comfortable.

    Reviewed March 11, 2019
    10.0
    Exceptional
    JESSIE from Singapore
    Group
    Large Twin (Standard Floor)
    Stayed 3 nights in January, 2019

    Great Hotel Experience”

    Had a great experience at Hotel Sapporo - the location was good (near the station, had a direct underpass), the staff were super friendly, and they had many coupons to give when checking in (had some promotion going on in Dec 18). Will def recommend this hotel to friends!

    Reviewed March 06, 2019
    9.6
    Exceptional
    leonila from Philippines
    Group
    Run of House Double Room - Non-Smoking
    Stayed 2 nights in May, 2019

    Exceptional”

    A great hotel with good service, clean comfy room and excellent location, it’s a hotel worth for your money.

    Reviewed May 30, 2019
    10.0
    Exceptional
    Timothy from United States
    Couple
    Run of House Double Room - Smoking
    Stayed 1 night in May, 2019

    Got a room at last minute through agoda. Made a reservation on day prior. No show fee ”

    Staff helpful New rooms nonsmoking we switch to when toor started was excellent

    Reviewed May 30, 2019
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    Sapporo Grand Hotel
    |Excellent 8.5
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    • Exceptional location
    • Former Hokkaido Government Office Building
    • Odori Subway Station is within 0.39 km