Shangri-La's Rasa Sayang Resort and Spa Penang
Rasa Superior King Room Shangri-La's Rasa Sayang Resort and Spa Penang
Lobby Shangri-La's Rasa Sayang Resort and Spa Penang
Lobby Shangri-La's Rasa Sayang Resort and Spa Penang
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8.8
Excellent
12.4% this month
/10
(1593 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 150 meters to the beach
Parking
FREE
  • Raz Kashmir Crafts60 m
  • Batu Ferringhi Sidewalk Bazaar710 m
  • Bora Bora by Sunset740 m
  • Batu Feringghi Night Market830 m
  • Yahong Art Gallery840 m
  • Moonlight Bay Beach980 m
  • Batu Ferringhi Beach1.5 km
  • Miami Beach1.55 km
  • Shamrock Beach2.5 km
  • Penang Floating Mosque2.82 km
  • Free Wi-Fi

    Shangri-La's Rasa Sayang Resort and Spa Penang

    Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map
    "A fabulous location, well-maintained and luxurious surroundings, attentive and professional staff, gorgeous adults-only pool for Rasa Wing guests and ..."
    Susan - April 9, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • Airport transfer

    • 150 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Don't miss out!

    4 travelers have booked today.

    Property ranking|Compared to 4,034 Penang properties
    See all rankings
    Room comfort score
    8.9/10
    Service score
    9.0/10
    Cleanliness score
    9.1/10
    Couples review score
    8.8/10
    Better than
    99
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Value for money8.2
    Distance to city center20 km
    Location rating8.6
    Nearest airportPenang International Airport (PEN)
    Distance to airport20.6 km

    Rooms available at Shangri-La's Rasa Sayang Resort and Spa Penang

    8.9
    Excellent
    Room comfort & quality
    Rasa Premier King Room
    Rasa Premier King Room
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    Enter dates to see prices
    Rasa Deluxe King Room
    Rasa Deluxe King Room
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    King Deluxe Sea View Room
    King Deluxe Sea View Room
    ...
    • Room size: 42 m²/452 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    King Deluxe Garden View
    King Deluxe Garden View
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Executive Family Room
    Executive Family Room
    ...
    • Room size: 76 m²/818 ft²
    • Garden view
    Enter dates to see prices
    Rasa Premier Luxury for Less - Premier Double/Twin Room
    Rasa Premier Luxury for Less - Premier Double/Twin Room
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Penang Getaway - Premier Double/Twin Room - Rasa Wing
    Penang Getaway - Premier Double/Twin Room - Rasa Wing
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Penang Getaway - Deluxe Double/Twin Room with Sea View - Garden Wing
    Penang Getaway - Deluxe Double/Twin Room with Sea View - Garden Wing
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Rasa Superior King Room
    Rasa Superior King Room
    ...
    • Room size: 40 m²/431 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices

    What people love about Shangri-La's Rasa Sayang Resort and Spa Penang

    • 10.0
      Exceptional

      "Thoroughly enjoyed our stay and have recommended to all our friends."

      Emlyn

      |

      January 3, 2019

    • 8.8
      Excellent
      Staff 

      "Staffs are friendly, the Christmas decorations are beautiful."

      Tong K.

      |

      December 26, 2018

    • 8.8
      Excellent
      Breakfast

      "Very nice beach, beautiful garden and good breakfast."

      anuwatr

      |

      November 13, 2016

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    More about Shangri-La's Rasa Sayang Resort and Spa Penang

    More about Shangri-La's Rasa Sayang Resort and Spa Penang

    10.0
    Exceptional

    "It has given us a really pleasant, enjoyable and unforgettab..."

    Siew M.

    |

    December 22, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional
    Staff 

    "There are many variety of food for Breakfast, teh staff are ..."

    Chee K.

    |

    January 18, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Spice Market Cafe
    Cuisine:International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Shangri-La's Rasa Sayang Resort and Spa Penang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1593)Booking.com Reviews (2103)
    8.8
    /
    10
    Excellent
    12.4% this month
    Cleanliness9.1
    Facilities9.0
    Location8.6
    Room comfort and quality8.9
    Service9.0
    Value for money8.2
    High score for Penang
    Rating
    9+ Exceptional (568)
    8-9 Excellent (242)
    7-8 Very Good (180)
    6-7 Good (56)
    <6 Below Expectation (66)
    Time of the year
    Mar - May (240)
    Jun - Aug (324)
    Sep - Nov (283)
    Dec - Feb (265)
    All guests (1593)
    All room types
    All languages

    Show reviews that mention 

    Showing 1112 verified guest comments
    12345
    6.0
    Zoe from Malaysia
    Couple
    Twin Deluxe Sea View Room
    Stayed 2 nights in July, 2019

    Time for Refurbishment”

    Rooms are Tired with old fashioned furnitures. there is no writing / dressing table in the room but they have threw in a table and 2 chairs which looks like what from the 80s in the room. Hair Dryer - was expective a better hair dryer with higher watts Limited TV Channels - other 4 star hotels does provide netflix in room Service is good but not consistent. Some of the Pool Side bar staff are great but some are snob. For the price charged, we had higher expectation on both service and room environment.

    Reviewed July 16, 2019
    9.6
    Exceptional
    David from United Kingdom
    Couple
    Rasa Superior King Room
    Stayed 13 nights in June, 2019

    About the best hotels in Penang (Rasa Wing)”

    The Rasa wing is superb. Excellent attentive staff. Rooms are great and very well serviced. A pool just for the Rasa Wing - with no children under 16 :)- . And there is the gym and spa . Complementary tea time and cocktail time ( 17:30 - 19:00) . There is a breakfast for the Rasa Wing though the Garden Wing breakfast is 100% better. Wonderful gardens. Downside : a) do not swim in the filthy sea! b) Georgetown is a 30 min cab ride away - n.b : use the Apps GRAB for taxis - a lot cheaper and a lot better cars !

    Reviewed June 18, 2019
    8.8
    Excellent
    Boon from Malaysia
    Couple
    King Deluxe Sea View Room
    Stayed 2 nights in May, 2019

    Fantastic service as always ”

    The customer service were excellent in all departments as usual. Very courteous and helpful. Buffet breakfast was fantastic with big spread from Western to Asian and local dishes. Food were fresh and tasty. Room was big and tidy. However, this time the air conditioning blower fan was too loud and the ceiling fan speed control was not working. Overall, we still enjoyed our stay at the hotel.

    Reviewed May 22, 2019
    9.2
    Exceptional
    Denise from Thailand
    Couple
    King Deluxe Sea View Room
    Stayed 3 nights in May, 2019

    Perfect in every way.”

    Fantastic hotel - excellent staff. From the moment we arrived until the moment we left, everything was perfect. Beautiful room overlooking the ocean. Comfortable bed, tea and coffee on tap. Particularly enjoyed the Pinang, Beach Bar. Ravi and team made our 3 nights unforgettable. We will return soon.

    Reviewed May 21, 2019
    8.0
    Excellent
    Gary from Singapore
    Couple
    King Deluxe Sea View Room
    Stayed 3 nights in June, 2019

    Very good”

    We stayed in a King Deluxe Sea View Room in the resort Garden Wing. The room unfortunately didn’t provide much of a ‘Sea view’ due to the large trees within the grounds. Although not a major issue, I had hoped that we could spend time on the balcony watching the sun set. The are two restaurants and a smaller pool bar serving smaller bites. The standard and variety of the food was very good. The pool is centrally located with plenty of sun loungers. The large tree canopy provides excellent respite from the sun. The grounds of the hotel are large enough for you disappear away from any pool excitement and relax/sleep the day away. Occasionally we were served chilled water and fruit skewers which was refreshing. There are plenty of masseurs around should you require a foot massage during the day. The hotel is directly on the beach which is long but narrow. There is a roped off area for people to swim in but the local water sport providers pay little to no heed of this when returning craft.

    Reviewed July 11, 2019
    8.0
    Excellent
    Ting from Malaysia
    Couple
    King Deluxe Sea View Room
    Stayed 2 nights in June, 2019

    Looks tired”

    Hotel looks a bit tired. Car park area and the road into hotel had many potholes and not well maintained. Staff were friendly and helpful. Swimming pool was not well maintained, filled with leaves and looks a little dirty. Environment was pleasant. Rooms were clean. Breakfast selection was just enough, though not as widespread as its other chain like Cebu Mactan which is also a resort set up. Overall, a pleasant stay and experience but it is overpriced for what you get. Massage packages in hotel - you can get half the price at the neighbouring 5 star hotel (walking distance) which is rated above Chi in Shangrila.

    Reviewed July 03, 2019
    9.2
    Exceptional
    peter from Hong Kong
    Couple
    Twin Deluxe Garden View
    Stayed 7 nights in June, 2019

    Delightful venue in Penang”

    The Shangri-La Rasa Sayang Resort is beatifully located at the North tip of Penang. Perhaps a bit far (in terms of travel time, not km) from the major sightseeing venues but still, most spots are reachable in under 1 hour. The Hotel itself offers some delightful F&B venues, the Pool Grill and bar for the casual, but delicious dining at very fair prices, the Ferringhi Grill for that special event with haute cuisine and excellent service. The spice Market is an all day dining venue which we frequented only for the plentiful choice breakfast; also here very good quality and wide choice of food selection from Western to local to Chinese, Japanese and Middle Eastern. The Beach is a bit narrow and as it is not part of the Hotel, could do with a bit better maintenance, but is still worth that long beach-walk and an occasional dip in the sea.

    Reviewed June 27, 2019
    10.0
    Exceptional
    Thi from Vietnam
    Family with young children
    Rasa Superior Twin Room
    Stayed 2 nights in July, 2019

    Perfect Place in Penang”

    Just wonderful staying

    Reviewed July 16, 2019
    9.6
    Exceptional
    Ariffin from Malaysia
    Couple
    Twin Deluxe Garden View
    Stayed 1 night in July, 2019

    Good old maintain 5 * hotel”

    The place look normal from outside but once inside u will be surprisingly happy with all the facilities

    Reviewed July 14, 2019
    10.0
    Exceptional
    Ezatulhada from Malaysia
    Family with young children
    Rasa Deluxe King Room
    Stayed 1 night in August, 2018

    The best in Batu Ferrighi by far”

    This is my fourth time staying here but first time at its Premier King Room that has a bath tub on the balcony. I have patronized the restaurants many times as walk-in guests everytime I am back in my hometown. I have tried almost all of the "better hotels" in Batu Feringghi and in my opinion Rasa Sayang is still the undisputed number one.

    Reviewed April 27, 2019
    9.2
    Exceptional
    Tomaz from Thailand
    Group
    Twin Deluxe Garden View
    Stayed 2 nights in March, 2019

    Great hotel in a good location”

    4 stars on value and location due to a one star lower ranked sister hotel just next to it sports nicer beach, is closer to markets and restaurants, and is nearly identical in everything to this place. So if choosing between the 2, I'd tend to lean towards Golden Sands rather than Rasa Sayang. But that said - the staff at Rasa Sayang is beyond excellent, hotel wonderful, the trees near pools magnificent, and that bakery not just excellent but also incredibly low priced for a hotel... any hotel. Breakfast offers very large selection but tends to be busy after 8.30. Very nice hotel overall, and will likely stay there again.

    Reviewed April 23, 2019
    8.0
    Excellent
    Salmah from Malaysia
    Couple
    King Deluxe Sea View Room
    Stayed 2 nights in April, 2019

    Good Hospitality”

    Nice old hotel, great hospitality, professional staffs, but me and my partner not really happy with the toilet. The smells horrible after each flush. Anyway, we had good stay, good food, calm environment.

    Reviewed April 11, 2019
    9.2
    Exceptional
    Malaya from Philippines
    Couple
    King Deluxe Sea View Room
    Stayed 3 nights in March, 2019

    Exceptional”

    I experienced great service at Shangrila Rasa Sayang. The breakfast buffet was excellent - everything you need is there! From western to local delicacies to little touches of elegance. Room was well-cleaned and smelled fresh. Pool area / garden service was excellent! Only comment is we wish the Resort activities were more visible. We enjoyed the cooking class 1x and would have loved to join the turtle activity but we didn’t see the notice at start of our stay. We also paid for seaview but our room was before a massive tree that blocked our view of the sea. Nevertheless very glad to have stayed at Shangrila Rasa Sayang.

    Reviewed March 29, 2019
    9.6
    Exceptional
    Malaya from Philippines
    Couple
    King Deluxe Sea View Room
    Stayed 1 night in March, 2019

    Exceptional”

    Over-all a great stay. Breakfast buffet has everything and proximity to night market provides a good variety for the adventurous eaters. My only complaint is that we paid extra for a room with the sea view. Although we were given a room facing the sea, a huge tree was blocking our view.

    Reviewed March 27, 2019
    9.2
    Exceptional
    LEAN from Malaysia
    Couple
    King Deluxe Sea View Room
    Stayed 4 nights in March, 2019

    Beautiful Hotel and nice pool”

    The room is big and clean. The staff are friendly. The swimming pool is nice. The room service is excellent. The night market in front of the hotel is good. The breakfast is full of liability. Will come back to stay again. But must book it early to get the lower price.

    Reviewed March 15, 2019
    10.0
    Exceptional
    Chang from Malaysia
    Family with young children
    Stayed 2 nights in January, 2019

    Fantastic Stay”

    The hotel looked old and tired from the outside, but the rooms are newly renovated. The property itself was huge and there are lots of space for the kids to run and swim. Beach was also just in front of the hotel

    Reviewed March 07, 2019
    8.0
    Excellent
    Richard from United Kingdom
    Couple
    King Deluxe Garden View
    Stayed 5 nights in February, 2019

    Well appointed hotel with good facilities, but breakfast and restaurant service really poor. ”

    I stayed at this hotel 20 years ago. It has remained well appointed, but the service has deteriorated terribly. The breakfast and restaurant service was very poor. Every meal was a challenge to get served. It really spoilt the stay.

    Reviewed March 06, 2019
    9.2
    Exceptional
    Siti from Singapore
    Family with young children
    King Deluxe Sea View Room
    Stayed 5 nights in June, 2019

    Great stay!”

    Breakfast spread is awesome, room came with a gorgeous view of the sea and pool and service by staff is splendid. The only thing that wld be nice to have is a little upgrade on the tv channels. Or a smart tv. Otherwise, everything else is great.

    Reviewed June 25, 2019
    10.0
    Exceptional
    Anthony from Australia
    Couple
    Rasa Superior King Room
    Stayed 3 nights in June, 2019

    Great luxury resort”

    Highly recommend staying at the Rasa Wing- afternoon tea and cocktail hour with pre dinner canapes were amazing. Rasa Wing pool was really relaxing. Breakfast buffet had an amazing selection- personally preferred it over the a la carte option (though that was nice as well). The staff were incredibly helpful and polite. Can't wait to stay again

    Reviewed June 23, 2019
    9.6
    Exceptional
    Terk from Malaysia
    Family with young children
    Twin Deluxe Garden View
    Stayed 1 night in June, 2019

    Exceptional”

    Friendly staff, clean and big room, with excellent beach! Very well-maintained garden with lots of green, an excellent venue for a relaxing vacation. Other than the delicious food offered in the resort, there are many food outlets within walking distance offering different varieties of food. Cheers!

    Reviewed June 07, 2019
    12345
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    Shangri-La's Rasa Sayang Resort and Spa Penang
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    • Excellent location
    • Penang National Park