Sheraton Guilin Hotel
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Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access - Guestroom Sheraton Guilin Hotel
Lobby Sheraton Guilin Hotel
Lobby Sheraton Guilin Hotel
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8.0
Excellent
/10
(230 reviews)See what guests said
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8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Fubo Hill130 m
  • Xiaoyao Building Site130 m
  • Jingjiang Wangcheng City150 m
  • GuiLinShi TiYuGuan WangYu YunDong Jie200 m
  • Zhengyang Pedestrian Street210 m
  • Haoyi Building230 m
  • Guilin Sports Centre290 m
  • YiRen Lu BuXingJie390 m
  • Guilin Central Square390 m
  • Jingjiang Royal Residence400 m
  • Free Wi-Fi

    Sheraton Guilin Hotel

    No.15, Bin Jiang Road, Guilin City Center, Guilin, China, 541001 - See map
    "The staff is friendly room is clean location is good lots of restaurant shopping area nearby"
    Francis - March 18, 2017
    Exceptional reputation
    Recommended by 86% of guests
    Excellent comfort
    8.4 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    • Room service [24-hour]

    Property ranking|Compared to 1,177 Guilin properties
    See all rankings
    Location score
    8.9/10
    Room comfort score
    8.4/10
    Service score
    8.0/10
    Cleanliness score
    8.2/10
    Better than
    98
    %
    of Guilin properties
    Better than
    98
    %
    of Guilin properties
    Better than
    96
    %
    of Guilin properties
    Better than
    96
    %
    of Guilin properties
    Value for money7.7
    Distance to city center0.2 Km
    Location rating8.9
    Nearest airportGuilin Liangjiang International Airport (KWL)
    Distance to airport26.1 km

    Rooms available at Sheraton Guilin Hotel

    8.4
    Excellent
    Room comfort & quality
    Junior Suite King, Club lounge access, 1 Bedroom Suite
    Junior Suite King, Club lounge access, 1 Bedroom Suite
    ...
    • Room size: 52 m²/560 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Club King, Club lounge access, Guest room, 1 King
    Club King, Club lounge access, Guest room, 1 King
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe Suite, Club lounge access, 1 King, Balcony
    Executive Deluxe Suite, Club lounge access, 1 King, Balcony
    ...
    • Room size: 155 m²/1668 ft²
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Junior Suite Twin, Club lounge access, 1 Bedroom Suite
    Junior Suite Twin, Club lounge access, 1 Bedroom Suite
    ...
    • Room size: 52 m²/560 ft²
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Club Twin, Club lounge access, Guest room, East Building
    Club Twin, Club lounge access, Guest room, East Building
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Premium King, Guest room, 1 King, East Building, Pool access
    Premium King, Guest room, 1 King, East Building, Pool access
    ...
    • Room size: 32 m²/344 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Elegant Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Elegant Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    What people love about Sheraton Guilin Hotel

    • 5.6
      Review score
      Location

      "The hotel is wonderfully located for a short stay."

      Kum W.

      |

      April 25, 2017

    • 9.6
      Exceptional
      Location

      "Location is good and very accessible."

      Eng H.

      |

      February 16, 2016

    • 8.3
      Excellent

      "Will definitely stay here again."

      DOROTHY W.

      |

      March 6, 2016

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    More about Sheraton Guilin Hotel

    More about Sheraton Guilin Hotel

    9.6
    Exceptional

    "It is a nice hotel with good staff and interesting people."

    Eng H.

    |

    February 16, 2016

    An overview

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    What they offer

    8.8
    Excellent

    "Upgraded us a room near the scenery upon request for FOC."

    Wai E.

    |

    September 1, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian

    Restaurants on site

    雅琴咖啡厅
    Cuisine:American, Asian, European
    Menu:Buffet, A-la-carte
    国泰中餐厅
    Cuisine:Chinese
    Menu:Buffet
    韵·味 西餐厅
    Cuisine:Italian, Mediteranean
    Menu:Buffet
    大堂吧
    Cuisine:International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sheraton Guilin Hotel from real guests

    Overall rating
    7.9
    Very good
    From 1407 reviews
    Provided by verified guests of
    Agoda Reviews (230)Booking.com Reviews (210)
    Rating via Agoda8.0
    /
    10
    Cleanliness8.2
    Facilities7.3
    Location8.9
    Room comfort and quality8.4
    Service8.0
    Value for money7.7
    High score for Guilin
    Rating
    9+ Exceptional (50)
    8-9 Excellent (37)
    7-8 Very Good (51)
    6-7 Good (21)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (45)
    Jun - Aug (47)
    Sep - Nov (49)
    Dec - Feb (37)
    All guests (230)
    All room types
    All languages

    Show reviews that mention 

    Showing 178 verified guest comments
    12345
    10.0
    Exceptional
    Yu from Hong Kong
    Family with young children
    Stayed 3 nights in April, 2019

    A good location in Guilin”

    From the hotel, we can visit to Elephant Trunk Hill on foot. It save a lot of time on traveling to other placed. The room is clean and facilities are good. During check-in, Candy has left a very impressive support. She had introduced the way to travel at Guilin.

    Reviewed April 29, 2019

    Dear guest, thank you for staying at Sheraton Guilin Hotel. The location of our hotel is great which can save your time on travelling. We are happy to hear your praise upon Candy's work. We shared your comment with her and she felt so happy. At the end of this year, there will be renovation to the hotel. We sincerely look forward to your next stay with us. Thanks!

    Responded July 23, 2019
    Sheraton Guilin Hotel
    9.6
    Exceptional
    Francis from Singapore
    Solo traveler
    Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Stayed 2 nights in May, 2019

    Exceptional”

    I like to commend Ms Avon Jiang, Lobby Manager for handling my feedbacks so efficiently. Not only were the issues resolved quickly, she left me a very satisfied and happy guest. Location of the hotel was good .

    Reviewed May 28, 2019

    Dear Guest, thank you for your stay and share your valuable comment with us. We are so happy that Ms. Avon Jiang received your praise. We share this information with her. She felt very happy. Our hotel is located at the down town area and many famous scenic spots are nearby, like the Elephant Trunk Hill. Looking forward to your next stay with us.

    Responded July 23, 2019
    Sheraton Guilin Hotel
    8.0
    Excellent
    Christopher from Singapore
    Family with teens
    Stayed 2 nights in December, 2017

    Recommended”

    Check in easy Booked 2x Elegant room type but (special request) for connecting rooms were denied. ( excuse, no more connecting rooms) Paid extra RMB2,000 to upgrade...no choice and def too EXPENSIVE!!

    Reviewed January 18, 2018

    Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.We regret that we are unable to provide you with the room you need.We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again, your concerns are being addressed as we speak and we will make sure you have a better stay.

    Responded March 21, 2018
    Sheraton Guilin Hotel
    9.7
    Exceptional
    Julia from Russia
    Business traveler
    Stayed 1 night in November, 2014

    Very nice experience”

    service, atmosphere, room

    It was a very pleasant experience. The staff followed every request I made. The room was very nice and cosy with all the necessary amenities. Very comfortable bed. I ordered room service and was satisfied with the dish I got. I will certainly stay in this hotel again while traveling to Guilin.

    Reviewed April 24, 2015
    8.7
    Excellent
    Alec from Australia
    Business traveler
    Stayed 4 nights in March, 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good service

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Reviewed November 28, 2014
    8.7
    Excellent
    Alec from Australia
    Business traveler
    Stayed 1 night in March, 2014

    Good option to stay in Central Guilin”

    Big rooms, nice river view, good serivce

    Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

    Reviewed November 28, 2014
    9.3
    Exceptional
    Patricia from Malaysia
    Family with teens
    Stayed 1 night in June, 2014

    Great location!”

    location, helpful and friendly staff, cleanliness

    I love the location of the hotel because it is centrally located and public transport is easily accesible. A few tourist attractions are within walking distance only. On top of that restaurants are every where within the hotel vicinity. Will definite stay back the same hotel if I ever go to Guilin again!

    Reviewed June 23, 2014
    8.3
    Excellent
    Gayle from Philippines
    Solo traveler
    Stayed 2 nights in November, 2013

    Hotel along the Li River”

    Centrally located, Close to major attractions, Attentive staff

    This hotel is conveniently located on Bin Jiang Road along Li River’s western bank. Guests who book a Superior Room can upgrade to a Deluxe Room without being charged. The hotel is a 40 minute drive away from the airport. It is also very close to Center Square, “Two Tower” Lake, and Elephant Trunk Hill. The famous walking street Zhengyang Jie is behind the hotel.

    Reviewed November 27, 2013
    9.7
    Exceptional
    Liem from Hong Kong
    Family with teens
    Stayed 2 nights in October, 2013

    Good Stay”

    Wifi, Room, Location

    The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

    Reviewed November 01, 2013
    9.3
    Exceptional
    Liem from Hong Kong
    Family with young children
    Stayed 2 nights in October, 2013

    Good Stay”

    Wifi.Location, Food

    enjoyed our stay and would definitely recommend the sheraton to anyone looking for a central hotel... staff were friendly and helpful with good english. rooms were comfortable and the bed was heaven after the hard beds we had thru the rest of our china tour.. one problem they need to address is the delivery of food...don't expect your meals to come together..

    Reviewed November 01, 2013
    8.8
    Excellent
    Arunee from Thailand
    Family with young children
    Stayed 1 night in January, 2019

    Close to walking street”

    Comfortable room, very close to walking street

    Reviewed January 27, 2019

    Dear guest, thank you for your praise upon the room. And we are happy the location brings you convenience. Look forward to your next stay with us!

    Responded July 23, 2019
    Sheraton Guilin Hotel
    7.6
    Very good
    Trevor from South Africa
    Couple
    Stayed 3 nights in October, 2017

    Great location, restaurant offering average, Bene7 not advised, Club Lounge Breakfast below par! ”

    The hotel is nice, friendly reception staff, room clean and bed comfy!... Club Lounge breakfast disappointing..... arrived just after 9:30am to find omelette and scramble egg section all packed away already, even though breakfast was on offer to 10am.....next morning went at opening time only to find that bread and pastries were not there, they arrived at 6:50am!.......armature service!

    Reviewed October 15, 2017
    5.6
    Andrew from United Kingdom
    Solo traveler
    Stayed 3 nights in July, 2017

    outdated and minimal”

    good staff and location. hotel feels like it's running down and about to close. room door kept jamming and plug sockets were problematic. breakfast not much choice/ creativity for 5 star - very little fruit too lobby - sparse and empty of furniture - feels like the hotel is closing down gym was the worst - good facilities but no aircon which was unbelievable and young wet kids running around inside the gym and parents shouting at them (access from the pool should not be through the gym!!) - poolside very few sunbeds so could not stay there for relaxing and smoking allowed around the pool side - I thought most high rated hotels were non smoking throughout!! The management/ owners need to visit a real 5 star hotel to see how far behind the times they are with this place

    Reviewed July 11, 2017

    Dear guest, Thank you for your stay and spending time to share your feelings with us. We are glad to hear that you enjoyed our location and service. Regarding your unhappy experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to refurbish whole hotel.Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!

    Responded April 09, 2019
    Sheraton Guilin Hotel
    9.2
    Exceptional
    Ali from Saudi Arabia
    Family with young children
    Stayed 3 nights in August, 2016

    Lovely ”

    I enjoyed staying at this hotel my kids love the play ground area at the lobby the restaurant is very good and delicious Food the rooms are not too bad old furniture but still clean and they are different standard the old building is worse than the new one and the highest floors are better than the other at the end still good hotel in a good area lots of restaurant nearby

    Reviewed August 23, 2016
    8.0
    Excellent
    Alan from United Kingdom
    Business traveler
    Stayed 1 night in September, 2015

    Nothing outstanding about this hotel”

    The location was good and the gym and pool were quite nice

    Very nice and central location. This was more like an old 5 star Chinese style hotel than what I expected from a Sheraton. The rooms looked a little old. It was quite comfortable though. The breakfast was pretty poor and I would give it a miss.

    Reviewed September 14, 2015
    8.0
    Excellent
    Heng from Singapore
    Couple
    Stayed 2 nights in November, 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Reviewed December 08, 2014
    8.0
    Excellent
    Heng from Singapore
    Couple
    Stayed 1 night in November, 2014

    Location and Spacious hotel”

    Location, Pricing, Room

    It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.

    Reviewed December 08, 2014
    5.3
    john from Australia
    Couple
    Stayed 2 nights in March, 2014

    Disappointing standard”

    Friendly check in, location, spacious foyer

    Unfortunately as Sheraton Preferred Guests we expect a certain standard and we had high expectations for this hotel. On check in we were upgraded to a club room and we appreciated this gesture very much. However, if this is the club standard, we are glad not to experience the classic standard. We went down to breakfast on the first morning and the food looked awful. There were very few choices one would expect in a hotel of this standard. We asked to have breakfast removed from our bill and went out on the street instead. The hotel is in serious need of refurbishment. We had drinks at the bar one night and had to keep going to the bar for service as the girl who was on duty was too busy on her mobile phone and talking to her friend to serve us at the table. Overall, very disappointing.

    Reviewed March 26, 2014
    8.3
    Excellent
    Kim from Belgium
    Couple
    Stayed 2 nights in August, 2013

    Central location”

    Location is great

    The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

    Reviewed September 01, 2013
    8.3
    Excellent
    Kim from Belgium
    Couple
    Stayed 1 night in August, 2013

    Central location”

    Location is great

    The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

    Reviewed September 01, 2013
    12345
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    Sheraton Guilin Hotel
    |Excellent 8.0
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    • Excellent location
    • Fubo Hill
    • Guilin Bus Station is within 1.65 km