Sheraton Haikou Hotel
Garden View King Room, Guest room, 1 King, Garden view Sheraton Haikou Hotel
Lobby Sheraton Haikou Hotel
Lobby Sheraton Haikou Hotel
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7.3
Very good
/10
(50 reviews)See what guests said
See map
6.6
Good
Location rating score
Parking
FREE
  • Haikou Jiarihaitan Tourist Area940 m
  • Holiday Beach2.38 km
  • Zhongtianxing Holiday Beach Recreational Vehicle Camp2.96 km
  • Jiari Beach4.13 km
  • Haikou Changliu Central Hospital4.85 km
  • Xixiu Beach5.39 km
  • BinHai ShangYeJie7.74 km
  • Xixiu Health Center7.79 km
  • Hainan People's Hospital9.35 km
  • Zhichan Guanyin9.58 km
  • Free Wi-Fi

    Sheraton Haikou Hotel

    136 Bin Hai Road, Xiuying, Haikou, China, 570311 - See map
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.6 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Hot spring bath

    • Daily housekeeping

    Property ranking|Compared to 748 Haikou properties
    See all rankings
    Room comfort score
    7.6/10
    Service score
    7.8/10
    Cleanliness score
    7.6/10
    Cheapest price score
    Better than
    99
    %
    of Haikou properties
    Better than
    97
    %
    of Haikou properties
    Better than
    97
    %
    of Haikou properties
    Better than
    97
    %
    of Haikou properties
    Value for money7.1
    Distance to city center15.79 Km
    Location rating6.6
    Nearest airportHaikou Meilan International Airport (HAK)
    Distance to airport28.2 km

    Rooms available at Sheraton Haikou Hotel

    7.6
    Very good
    Room comfort & quality
    Ambassador Suite, Suite, Ocean view, Balcony
    Ambassador Suite, Suite, Ocean view, Balcony
    ...
    • Room size: 132 m²/1421 ft²
    • Ocean view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Ocean View 2 single bed, Guest room, 2 Twin/Single Bed(s)
    Ocean View 2 single bed, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Ocean View KIng Bed, Guest room, 1 King, Ocean view, Balcony
    Ocean View KIng Bed, Guest room, 1 King, Ocean view, Balcony
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony
    Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony
    ...
    • Room size: 88 m²/947 ft²
    • Ocean view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Garden View King Room, Guest room, 1 King, Garden view
    Garden View King Room, Guest room, 1 King, Garden view
    ...
    • Room size: 45 m²/484 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Superior Ocean View King, Guest room, 1 King, Ocean view
    Superior Ocean View King, Guest room, 1 King, Ocean view
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Superior Ocean Twin Bed, Guest room, 2 Twin/Single Bed(s)
    Superior Ocean Twin Bed, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 45 m²/484 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Garden View 2 singel beds, Guest room, 2 Twin/Single Bed(s)
    Garden View 2 singel beds, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 45 m²/484 ft²
    • Courtyard view
    • 2 single beds
    Enter dates to see prices
    Business Package - One-Bedroom King Suite with Ocean View
    Business Package - One-Bedroom King Suite with Ocean View
    ...
    • Room size: 88 m²/947 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Business Package - King or Twin Room with Garden View
    Business Package - King or Twin Room with Garden View
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 2 single beds or 1 queen be...
    Enter dates to see prices
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    More about Sheraton Haikou Hotel

    More about Sheraton Haikou Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    In compliance with policies issued by local government, the property will not provide disposable amenities to guests.

    Reviews of Sheraton Haikou Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (50)Booking.com Reviews (148)
    7.3
    /
    10
    Cleanliness7.6
    Facilities7.4
    Location6.6
    Room comfort and quality7.6
    Service7.8
    Value for money7.1
    Rating
    9+ Exceptional (6)
    8-9 Excellent (5)
    7-8 Very Good (13)
    6-7 Good (10)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (10)
    Jun - Aug (15)
    Sep - Nov (11)
    Dec - Feb (6)
    All guests (50)
    All languages
    Showing 42 verified guest comments
    123
    9.6
    Exceptional
    zhang from China
    Business traveler
    Garden View King Room, Guest room, 1 King, Garden view
    Stayed 3 nights in August, 2019

    Good”

    Good

    Reviewed August 26, 2019
    8.0
    Excellent
    Sunjin from South Korea
    Couple
    Garden View King Room, Guest room, 1 King, Garden view
    Stayed 1 night in May, 2019

    Very good”

    The stap was very kind . Food was delicious.

    Reviewed May 13, 2019
    6.4
    Good
    Yen from Singapore
    Group
    Ocean View KIng Bed, Guest room, 1 King, Ocean view, Balcony
    Stayed 1 night in April, 2019

    Service and facilities can be improved”

    Arrived on 20th April 2019, the check-in took close to 30 minutes. Overseas credit card cannot be used (either cash, local credit card or using apps). Booked 3 rooms, one of the room air conditioning is not working well (the fan speed is low, making the room warm and stuffy). Requested for check and cannot fix the issue. Requested to change two rooms (as i need to take care of eldery parents, prefer to stay close to them). Ended with two rooms: one too smelly because of the smoke and the other have issue with the air conditioning too). Took another one hour to and fro to settle the issue. Too some time to rectify (after I had asked for the manager to come and verify the condition of the room). Even the air con inside the lift is better than the room. End up have to stay at different levels. Manger did give us complimentary fruits for the inconvenience caused. However, this is unexpected for a 5 stars hotel.

    Reviewed April 22, 2019
    7.6
    Very good
    wong from Hong Kong
    Couple
    Stayed 2 nights in September, 2018

    nice resort for swimming and rest”

    very good swimming pool and private beach is great

    Reviewed September 21, 2018
    10.0
    Exceptional
    Fly from Philippines
    Business traveler
    Stayed 1 night in March, 2018

    Exceptional”

    Great PLACE!

    Reviewed March 20, 2018
    4.0
    Seannie from Malaysia
    Couple
    Stayed 2 nights in July, 2016

    Bad stay”

    Hotel have a dusty smell. The whole place need renovation. Located quite far from any place to move about

    Reviewed August 06, 2016
    7.0
    Very good
    Christopher from Singapore
    Couple
    Stayed 3 nights in March, 2015

    Nice Experience”

    Beautiful Sea View, Spacious Room, Friendly Service

    It was a nice and pleasant stay in the Suite overlooking the sea. However, the hotel is a little old for a 5-star rating. Some of the furnishing reminds me of the good old days in the 1990s. Also, the wine lounge in the lobby closes at 10pm which is a little too early. But the staff were generally very friendly and service oriented. Hence, overall, it was a good experience.

    Reviewed April 02, 2015
    8.0
    Excellent
    Nadav from Israel
    Business traveler
    Stayed 2 nights in January, 2015

    Very Good”

    Food, near to the sea, staff

    very good

    Reviewed January 10, 2015
    8.7
    Excellent
    Lydia from United States
    Solo traveler
    Stayed 5 nights in November, 2014

    Good value for a resort hotel”

    Location, great garden and ocean views and friendly staff

    Very enjoyable

    Reviewed November 18, 2014
    4.7
    Kai from Brunei Darussalam
    Family with teens
    Stayed 1 night in September, 2014

    unpleasant smell”

    breakfast

    real disappointed room smell very damn and mould.. carpet along the corridor is old and smell.. its not at all healthy to stay a moment in the room... called reception and complaint they change the rooms to us and being Sheraton they do not have any staff that able to speak proper english what a shame.

    Reviewed October 08, 2014
    7.3
    Very good
    Tse from Hong Kong
    Solo traveler
    Stayed 3 nights in September, 2014

    nice hotel”

    quiet, the massage in their Spa centre is awesome

    nice hotel with spacious room though the private beach is so small.

    Reviewed September 11, 2014
    2.3
    wai from China
    Solo traveler
    Stayed 1 night in July, 2014

    very bad”

    bad
    Reviewed September 10, 2014
    8.7
    Excellent
    Kam from Hong Kong
    Family with teens
    Stayed 3 nights in August, 2014

    Nice resort hotel”

    Relax, clean and quiet

    Quiet and relax

    Reviewed August 15, 2014
    8.0
    Excellent
    Lewis from Hong Kong
    Family with teens
    Stayed 1 night in August, 2014

    Staying at a good hotel”

    Food isgood
    Reviewed August 11, 2014
    8.0
    Excellent
    TSUN from Hong Kong
    Couple
    Stayed 2 nights in June, 2014

    Nice swimming pools, good spoken English staff”

    Swimming Pools, Friendly Staff, Nice Gardens

    I am impressed by a staff in Western Restaurant. She knows my friend's stomach was not well for few days, she asked the chef to prepare ginger tea for us, not just for that meal, but also informing other restaurant to prepare for the next day. Her attitude is highly appreciated.

    Reviewed June 21, 2014
    7.0
    Very good
    Fo from Hong Kong
    Family with young children
    Stayed 4 nights in April, 2014

    very good service despite hotel a bit old”

    excellent service, near beach, value for money

    despite the hotel not as new but excellent service make it worth to stay

    Reviewed May 11, 2014
    8.0
    Excellent
    Tsau from Hong Kong
    Business traveler
    Stayed 1 night in May, 2014

    Quite nice but a bit too far from down town”

    Clean and nice swimming pool
    Reviewed May 11, 2014
    5.7
    Po from Hong Kong
    Solo traveler
    Stayed 1 night in April, 2014

    Not bad”

    Clean room, nice breakfast and helpful staff
    Reviewed April 23, 2014
    8.0
    Excellent
    Cho from Hong Kong
    Family with young children
    Stayed 2 nights in June, 2013

    Quite nice hotel but a bit old”

    Nice gardens, nice swimming pool and nice food
    Reviewed August 30, 2013
    7.7
    Very good
    Cho from Hong Kong
    Family with teens
    Stayed 2 nights in June, 2013

    A big city with nice volcano park and zoo”

    Quite, nice beach and nice pool

    Trees are too tall which almost completely blocks the ocean view.

    Reviewed July 04, 2013
    123
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