Sheraton Sanya Resort
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Classic Room, Guest room, 1 King, Garden view Sheraton Sanya Resort
Kid’s club Sheraton Sanya Resort
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8.1
Excellent
/10
(121 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 50 meters to the beach
Popular neighborhood
Parking
FREE
  • Yalong Bay Beach360 m
  • Yalong Bay Golf Club640 m
  • Flowers Valley Shopping Center1.14 km
  • Yalongwan Central Square1.32 km
  • Yalong Bay1.45 km
  • Sanya Shell Museum1.96 km
  • Under Water World2.06 km
  • Butterfly Park2.51 km
  • Red Gorge Golf Club2.88 km
  • Yalong Bay Tropic Paradise Forest Park3.03 km
  • Free Wi-Fi

    Sheraton Sanya Resort

    Yalong Bay National Resort District, Yalong Bay, Sanya, China, 572000 - See map
    Excellent facilities on premise
    8.2 facilities on premise
    Excellent service
    8.1 rating for service
    • Airport transfer

    • 50 meters to the beach

    • Currency exchange

    • Located in heart of Sanya

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 1,820 Sanya properties
    See all rankings
    Location score
    8.8/10
    Room comfort score
    7.9/10
    Service score
    8.1/10
    Cleanliness score
    8.0/10
    Better than
    98
    %
    of Sanya properties
    Better than
    97
    %
    of Sanya properties
    Better than
    96
    %
    of Sanya properties
    Better than
    96
    %
    of Sanya properties
    Value for money7.7
    Distance to city center15. Km
    Location rating8.8
    Nearest airportSanya Phoenix International Airport (SYX)
    Distance to airport25.3 km

    Rooms available at Sheraton Sanya Resort

    7.9
    Very good
    Room comfort & quality
    Deluxe Ocean Front Villa, Villa, 1 King, Courtyard view
    Deluxe Ocean Front Villa, Villa, 1 King, Courtyard view
    ...
    • Room size: 130 m²/1399 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Sea View Suite, Suite, 1 King, Sea view, Balcony
    Sea View Suite, Suite, 1 King, Sea view, Balcony
    ...
    • Room size: 118 m²/1270 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Seaview Room, Larger Guest room, 2 Double
    Grand Deluxe Seaview Room, Larger Guest room, 2 Double
    ...
    • Room size: 57 m²/614 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Family Suite, Suite, 1 King, Sofa bed, Garden view, Balcony
    Family Suite, Suite, 1 King, Sofa bed, Garden view, Balcony
    ...
    • Room size: 156 m²/1679 ft²
    • Garden view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    Presidential 3-Bedroom Ocean Front Villa
    Presidential 3-Bedroom Ocean Front Villa
    ...
    • Balcony/terrace
    • 2 bathrooms
    • 1 king bed or 2 single beds...
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    Laguna View Room, Larger Guest room, 1 King, Pool view
    Laguna View Room, Larger Guest room, 1 King, Pool view
    ...
    • Room size: 57 m²/614 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Laguna View Room, Larger Guest room, 2 Double, Pool view
    Laguna View Room, Larger Guest room, 2 Double, Pool view
    ...
    • Room size: 57 m²/614 ft²
    • Lagoon view
    • 2 single beds
    Enter dates to see prices
    Deluxe Sea View Suite, Suite, 1 King, Ocean view, Balcony
    Deluxe Sea View Suite, Suite, 1 King, Ocean view, Balcony
    ...
    • Room size: 156 m²/1679 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Laguna Room, Larger Guest room, 1 King, Balcony
    Grand Deluxe Laguna Room, Larger Guest room, 1 King, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Lagoon view
    • 1 king bed
    Enter dates to see prices
    Superior Garden View Room, Larger Guest room, 2 Double
    Superior Garden View Room, Larger Guest room, 2 Double
    ...
    • Room size: 57 m²/614 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
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    More about Sheraton Sanya Resort

    More about Sheraton Sanya Resort

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian

    Restaurants on site

    Baiyun
    Cuisine:Chinese
    Menu:Buffet
    Lotus Cafe
    Cuisine:International
    Menu:Buffet, A-la-carte
    Spice Garden
    Cuisine:Asian
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Sheraton Sanya Resort from real guests

    Overall rating
    8.8
    Excellent
    From 2310 reviews
    Provided by verified guests of
    Agoda Reviews (121)Booking.com Reviews (392)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.0
    Facilities8.2
    Location8.8
    Room comfort and quality7.9
    Service8.1
    Value for money7.7
    High score for Sanya
    Rating
    9+ Exceptional (33)
    8-9 Excellent (22)
    7-8 Very Good (21)
    6-7 Good (10)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (34)
    Jun - Aug (30)
    Sep - Nov (23)
    Dec - Feb (16)
    All guests (121)
    All languages

    Show reviews that mention 

    Showing 103 verified guest comments
    12345
    10.0
    Exceptional
    SYLVIA from Hong Kong
    Couple
    Stayed 2 nights in November, 2014

    Good location with smiles”

    Excellent service, friendly staff, delicious breakfast with great variety

    Enjoyable and comfortable. Nice and romantic environment, beautiful and clean beach and swimming pool, safe to walk around even in late evening. Beautiful beach at night. Different varieties of buffets on every night. I highly recommend this hotel to my friends.

    Reviewed November 24, 2014
    8.8
    Excellent
    philip from United States
    Family with young children
    Stayed 3 nights in December, 2016

    Great location but service worse than earlier visits”

    Been using this hotel for our stays in Sanya for many years, but service seems to have seriously deteriorated. Lack of English speaking staff, poor cleanliness at the break fast buffet, and the loss of food choices all illustrated this. Love the building and location, but was disappointed.

    Reviewed December 28, 2016
    9.7
    Exceptional
    Glynis from Canada
    Family with teens
    Stayed 4 nights in April, 2015

    Fabulous Spot”

    Not very busy, food, pools

    Overall our stay was good. Our room was very comfortable after we had someone come and look at our airconditioning and bring us an extra fan.The staff were very prompt at getting us ice etc when we called. The food was exceptional. Great variety at the buffet. Always something new to try! The pools were fantastic and because we came at a time that wasn't very busy, getting deck chairs was not a problem. Internet connection was iffy which became a small problem when I had to book return flights to Shanghai. I would definitely stay there again and recommend to friends.

    Reviewed April 15, 2015
    9.7
    Exceptional
    Rongan from China
    Couple
    Stayed 4 nights in July, 2014

    “Wonderful Stay in a great hotel!””

    Beach, Service and Breakfast

    We went there mid of July for 4 nights. We were not disappointed! We arrived around noon and asked for early checkin, not only was it accepted but our room got upgraded as well, we had a superior view and then got a laguna room. On the last day our trip back had some issues due to the Typhoon, so Hotel gave us late checkout at 3pm. We then had a driver service from the hotel to the airport for 120RMB. Room: Big room with balcony, bath tube and shower. Overlooking the Laguna Pool and the Garden. Very comfortable, no moscitos in the room. The only negative point is that the TV is small and there was no DVD selection as advertised (would have been good during the Typhoon). Breakfast: Extensive selection, really tasty and very patient and friendly service. Nice mix of Western and Asian dishes, lots of fruits and vegetables. Coffee was great and juices fresh. Hotel Restaurant: We had in total a lunch, a dinner and some pool snacks during the 5 days. I will explain more about prices, since other reviews dont cover that part and it is quite intertesting to know (and I love food..) Lunch and Dinner at Lotus Cafe, food was great and reasonably priced for a 5 star hotel. Service and Staff: All the staff were very nice, friendly and we never experienced a negative encounter. Hotel Area: Lobby is amazing, really has the flair of an exotic getaway. The garden is beautiful with many different kind of trees and plants. It is walking distance to some other hotels if you want to try other restaurants. You can also walk to Yalong Bay Square for food but it's quite expensive. It is useful if u look for known brands like Starbucks, Pizza Hut and Honeymoon dessert. Beach: From the room to the private beach it took us less than 5 minutes. The beach itself is very clean and offers enough sunloungers.

    Reviewed July 22, 2014
    10.0
    Exceptional
    Sianny from Indonesia
    Family with young children
    Stayed 2 nights in December, 2012

    Beautiful and cozy hotel with excellent service”

    Delicious & variety of Breakfast

    I really love the hotel atmosphere, very cozy with a beautiful and comfortable lobby with singers to entertain. Very delicious and wide variety of food at the breakfast. Breakfast area link to the beach which is good for walk after the meals. Fantastic sceneries at the beach.

    Reviewed January 09, 2013
    8.0
    Excellent
    erhan from Turkey
    Couple
    Stayed 3 nights in June, 2017

    nice swimming pool and nice beach”

    swimming pool was good and specailly buble one, and silent and deep 2 meter swimking also have, beach was nice

    Reviewed June 22, 2017

    Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comment. We are inspired by your compliments to our resort, and also glad to hear that you had a happy holiday here, which give us great encouragement.

    Responded May 08, 2019
    Sheraton Sanya Resort
    9.3
    Exceptional
    PANG from Malaysia
    Couple
    Stayed 2 nights in May, 2015

    nice beach”

    nice beach, value for money, good service

    Sheraton Sanya resort has the greatest beach that i have ever seen before. Sheraton also provide many activities along the beach.

    Reviewed June 01, 2015
    8.3
    Excellent
    HELEN-WAI from Hong Kong
    Couple
    Stayed 1 night in April, 2015

    Enjoy”

    Pool beach food
    Reviewed April 07, 2015
    10.0
    Exceptional
    SYLVIA from Hong Kong
    Couple
    Stayed 2 nights in November, 2014

    excellent service and delicious breakfast”

    excellent service, delicious breakfast, beautiful beach

    Like the beach outside the hotel and the outdoor restaurant with sea breeze and BBQ seafood. Very romantic with excellent service. Good food as well. Highly recommended.

    Reviewed January 10, 2015
    8.3
    Excellent
    Elsa from Hong Kong
    Family with young children
    Stayed 1 night in July, 2014

    Beautiful hotel. Free upgrade to sea view rooms. ”

    Good swimming pool with slides. Next to the beach. Friendly staff

    Relaxing environment. However kid club is not good enough - one activity per day which need to book one day in advance.

    Reviewed August 04, 2014
    10.0
    Exceptional
    LIU from China
    Family with young children
    Stayed 2 nights in May, 2014

    nice travel with young children”

    good view, private beach, nice swimming pool

    a nice travel with 2 years old boy, he very like this hotel and the beach, maybe my next travel about sanya should still chose this hotel

    Reviewed May 27, 2014
    8.3
    Excellent
    Boon from Singapore
    Couple
    Stayed 1 night in March, 2014

    was a bit disappointed ”

    nice beach, quiet and good quality service

    overall it was good except for the condition of the rooms, which is quite damp and smelly from the humidity environment.

    Reviewed March 19, 2014
    8.0
    Excellent
    Go from Indonesia
    Couple
    Stayed 4 nights in August, 2013

    I feel satisfied”

    Breakfast have many variety and it taste good.
    Reviewed August 21, 2013
    7.7
    Very good
    Mohit from India
    Family with young children
    Stayed 3 nights in April, 2015

    A nice beach retreat!”

    Good sized rooms, clean beach and nice lobby.

    This is our second stay in a Sheraton beach resort and we couldn't help feeling how similar the properties are - in a nice way. The best thing about the resort is the the sense of space and openness one experiences. The Sanya property has quite a few good pool options and activities to keep the kids engaged which was our priority. The rooms need a bit of a refurbishment but on the whole a very good stay and experience. Recommended!

    Reviewed April 12, 2015
    4.7
    Kien from Malaysia
    Couple
    Stayed 2 nights in November, 2014

    not tourist friendly”

    nice n clean beach. good breakfast served.

    I am not happy the hotel not having any convenient stores selling titbits n drinking water. the nearest restaurant is rmb10 away by taxi. The mongolian night by the beach is expensive n hv limitation. we allow 2 serving n it force us to take alot n is a waste of food. taxi to airport is service by private taxi, therefore the driver dare not drive to main entrance but park at the carpark. luckily the driver offer to carry our luggage. taxi fare also expensive rmb 120. by meter it should not be more than rmb100. going to the sanya Duty Free complex is also expensive. Luckily hotel provide 1 way free for us. Nothing much to buy other than all we commonly see at airport. We can hardly wait for the next free shutter trip back to hotel. So we return to hotel by taxi after less than 1.5 hours.

    Reviewed November 11, 2014
    7.0
    Very good
    Ka from Hong Kong
    Solo traveler
    Stayed 5 nights in July, 2014

    management is poor”

    food, tidy, nice beach

    well there is no staff in charge in the gym room after 11pm, but it is still open for us to use for free. there is one night, me and my friend, (2 girls) went to gym room for some exercise, a kid with their family members (1 kid, 2 men, 2 women) are using golf stick to play tennis inside the gym room. they attack the glass window on the wall and it is possible to hit others, just like us, who is on the running machines. i asked them to stop and behave themselves, then they got mad and even hit my friend who was with me in the gym room.we picked the phone in the counter of the gym room, tried to ask for some staff to come and help to save us as they get totally mad!!! the staff come very very late.and they refuse to help us to call police as my friend was hit by them.also the staff who came was a very short and thin girl.how can they send a female staff to tackle the mad male. i have described the situation very clearly in putonghua. i request another male staff to come later. the male security guard finally came, but he simply smile and ask the mad guys to leave...the situation was uncontrollable at all.we were threatened by lots of foul language from the mad guys. it is totally sick experience for us in sanya sheraton. i hope they will manage the gym room better by sending someone supervise it 24-7. and also please kick those mad customer away, in order to keep the reputation of the hotel. thanks.

    Reviewed September 11, 2014
    5.7
    Melanie from Australia
    Couple
    Stayed 5 nights in April, 2014

    Not the Sheraton quality I'm used to”

    Pool, breakfast, view from balcony

    After staying at Sheraton resorts/hotels in Asia and other 5 star branded places, this was not up to the high quality we are used to. Positives - beautifully designed building, but lacking up keep to furnishings such as couch in room, cushions were stained in dining area, wooden furniture looking tired. - lovely location - for an older hotel, the room still had a modern feel - quality of breakfast was good, nice tasting pastries/cakes, lovely fresh bread - lobby bar service and drinks were good Negatives - lack of English speaking staff - not a selective choice in restaurants- one closed and one being refurbished - the cost of my dinner at the cafe was very expensive for a very small piece of dried salmon and tasteless squid ink pasta - looking for the service by the pool - the cost did not meet the quality of Sheraton experience - staff need to be more vigilant of patrons behaviour that effects the experience of others eg/ young children in adult pool, loud rowdy behaviour We realise that some of these factors are driven by the current cliental, however if Sheraton and Sanya tourism wish to broaden this, these areas need to be addressed.

    Reviewed April 20, 2014
    7.3
    Very good
    Ting from Hong Kong
    Couple
    Stayed 2 nights in July, 2014

    over-priced ”

    spa, pools, beach

    the hotel itself is good. nice hardwear and nice location with a beach. but the staff are not helpful, cannot fit with the rating o the hotel.

    Reviewed March 02, 2015
    6.0
    LIAW from Malaysia
    Group
    Stayed 2 nights in June, 2014

    very comfort and relaxing”

    Convienient, clean and reliable

    Great with fun and relaxation, good for family holiday trip

    Reviewed June 28, 2014
    8.3
    Excellent
    lingling from China
    Family with young children
    Stayed 4 nights in November, 2014

    Good ”

    hot
    Reviewed November 11, 2014
    12345
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    Sheraton Sanya Resort
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    • Excellent location
    • Yalong Bay