Please note that guests will be required to complete a pre-registration form prior to arrival. This document will be sent by the property after the booking has been made and will request a valid photo ID.
Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card. Payment via bank transfer is also available. For further information please contact the property in advance, using the contact details found on the booking confirmation.
Please note that this property does not accept payments with American Express credit cards.
Please note that keys can be collected from PRD Whitsunday at 230 Shute Harbour Road, Cannonvale.
Office hours are as follows:
Closed on Sundays
If you expect to arrive outside of office hours, please inform Waves in advance, using the contact details found on the booking confirmation.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this property has a 'No Party Policy'. This includes hens party, bucks party, large group bookings. Please note that the check-in and key-collection take place at: 230 Shute Harbour Road, 4802 Cannonvale.