SilverOaks Hotel Geyserland
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Geyser View Studio SilverOaks Hotel Geyserland
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6.3
Good
/10
(931 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location
Parking
Available
  • Te Puia650 m
  • Tamaki Maori Village2.52 km
  • Rotorua Museum of Art & History2.69 km
  • Kuirau Park3.07 km
  • Whakarewarewa Forest6.39 km
  • Government Gardens6.53 km
  • Rainbow Springs Kiwi Wildlife Park6.56 km
  • Lake Rotorua9.58 km
  • Waikite Valley Thermal Pools19.08 km
  • Wai-o-tapu Thermal Wonderland23.78 km
  • SilverOaks Hotel Geyserland

    424 Fenton Street, Rotorua City Center, Rotorua, New Zealand - See map
    "View from the room is superb and in fairness the guys at the reception we're helpful and friendly."
    Jerico - June 16, 2017
    Very good service
    7.0 rating for service
    Good comfort
    6.0 room quality and comfort
    • Sauna

    • Balcony/terrace

    • Bar

    • Golf course [on-site]

    • Fitness center

    Property ranking|Compared to 418 Rotorua properties
    See all rankings
    Room size
    30 sqm.
    Room comfort score
    6.1/10
    Location score
    7.8/10
    Value for money score
    6.5/10
    Bigger than
    86
    %
    of Rotorua properties
    Better than
    84
    %
    of Rotorua properties
    Better than
    83
    %
    of Rotorua properties
    Better than
    80
    %
    of Rotorua properties
    Value for money6.5
    Location rating7.8
    Nearest airportRotorua Regional Airport (ROT)
    Distance to airport7.8 km

    Rooms available at SilverOaks Hotel Geyserland

    Standard - Min. 3 nights
    Standard - Min. 3 nights
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Geyser View Studio
    Geyser View Studio
    ...
    • Room size: 18 m²/194 ft²
    • Garden view
    • 2 single beds and 1 queen b...
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    Pool View Studio
    Pool View Studio
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 20 m²/215 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Standard - Min. 2 nights
    Standard - Min. 2 nights
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Family Studio
    Family Studio
    ...
    • Non-smoking
    • Shower
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    Standard Room, Pool View
    Standard Room, Pool View
    ...
    • Non-smoking
    • Shower
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    Studio
    Studio
    ...
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      Family Studio
      Family Studio
      ...
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        Standard Double Room
        Standard Double Room
        ...
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          What people love about SilverOaks Hotel Geyserland

          • 8.0
            Very good

            "overall was a good stay"

            Charmaine

            |

            October 15, 2017

          • 8.8
            Excellent
            Breakfast

            "Breakfast good value."

            Jacqueline

            |

            March 15, 2016

          • 3.6
            Review score
            Location

            "Location is good."

            Kong

            |

            November 11, 2016

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          More about SilverOaks Hotel Geyserland

          More about SilverOaks Hotel Geyserland

          8.8
          Excellent

          "Staff are very helpful and friendly."

          Jacqueline

          |

          March 15, 2016

          An overview

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          Most talked about facilities

          Housekeeping
          12 mentions
          View
          10 mentions
          Swimming Pool
          8 mentions
          Breakfast
          4 mentions

          What they offer

          7.6
          Very good
          Cleanliness

          "Room was nice and clean."

          Joachim

          |

          March 1, 2016

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          What guests think of this property

          Overall rating
          6.3
          Good
          From 931 reviews
          Provided by verified guests of
          Agoda Reviews (135)Booking.com Reviews (796)
          Rating via Agoda6.3
          /
          10
          Cleanliness5.7
          Facilities4.9
          Location7.8
          Room comfort and quality6.0
          Service7.0
          Value for money6.5
          High score for Rotorua

          Most helpful reviews for SilverOaks Hotel Geyserland

          Couple
          Stayed 3 nights in December, 2016
          Pool View Studio
          Excellent8.0
          Clean but old lookingAs per many reviews, this motel is old looking and needs a refurb but it is clean and the bed was comfy. The receptionist was also very helpful and assisted us with getting some discounts on activities in nearby taupo.
          Robertfrom United KingdomReviewed December 22, 2016
          Couple
          Stayed 1 night in October, 2017
          Pool View Studio
          Excellent8.0
          Was nice cheap accomodationPaid for a pool studio with a bath didnt either was very dissapointed at that. Was told agoda is not up to date with their pohots and information. Feel let down as i was looking forward to relaxing in bath. But overall was a good stay
          Charmainefrom New ZealandReviewed October 15, 2017
          Solo traveler
          Stayed 1 night in July, 2017
          Geyser View Studio
          Good6.8
          GeyserlandI booked a room on a high floor overlooking the geyser. But the room given to me was on the ground floor with no view and a high fence in front of it - not very good. Went to reception and changed to the third floor with a very good view. The hotel is very run down.
          Grantfrom New ZealandReviewed July 25, 2017
          Solo traveler
          Stayed 1 night in April, 2017
          Standard - Min. 2 nights
          Review score2.8
          Really bad experience in New ZealandVery bad service, Wifi is unusable (never got connected), room were very dirty, power outlets 6/10 are unusable (no power), shower water were just warm but not hot enough for bath, heat was unusable, no 24hr front desk staff!!! Requested help from staff, they were just saying "There's nothing we can help". WHAT?! I don't get how a staff can say this to a customer. Good location, but beside it, nothing is acceptable.
          LAUfrom Hong KongReviewed April 30, 2017
          Solo traveler
          Stayed 4 nights in March, 2016
          Geyser View Studio
          Excellent8.8
          Great viewsHotel in need of some attention but the views of the geyser and mud pools make up for everything. The best views in town. Staff are very helpful and friendly. Breakfast good value. Book a geyser view room and you have no need to leave.
          Jacquelinefrom AustraliaReviewed March 15, 2016

          Reviews of SilverOaks Hotel Geyserland from real guests

          Overall rating
          6.3
          Good
          From 931 reviews
          Provided by verified guests of
          Agoda Reviews (135)Booking.com Reviews (796)
          Rating via Agoda6.3
          /
          10
          Cleanliness5.7
          Facilities4.9
          Location7.8
          Room comfort and quality6.0
          Service7.0
          Value for money6.5
          High score for Rotorua
          Rating
          9+ Exceptional (5)
          8-9 Excellent (7)
          7-8 Very Good (29)
          6-7 Good (27)
          <6 Below Expectation (51)
          Time of the year
          Mar - May (34)
          Jun - Aug (21)
          Sep - Nov (30)
          Dec - Feb (34)
          All guests (135)
          All room types
          All languages

          Show reviews that mention 

          Showing 119 verified guest comments
          12345
          8.0
          Excellent
          Robert from United Kingdom
          Couple
          Pool View Studio
          Stayed 3 nights in December, 2016

          Clean but old looking”

          As per many reviews, this motel is old looking and needs a refurb but it is clean and the bed was comfy. The receptionist was also very helpful and assisted us with getting some discounts on activities in nearby taupo.

          Reviewed December 22, 2016
          8.0
          Excellent
          Charmaine from New Zealand
          Couple
          Pool View Studio
          Stayed 1 night in October, 2017

          Was nice cheap accomodation”

          Paid for a pool studio with a bath didnt either was very dissapointed at that. Was told agoda is not up to date with their pohots and information. Feel let down as i was looking forward to relaxing in bath. But overall was a good stay

          Reviewed October 15, 2017
          6.8
          Good
          Grant from New Zealand
          Solo traveler
          Geyser View Studio
          Stayed 1 night in July, 2017

          Geyserland”

          I booked a room on a high floor overlooking the geyser. But the room given to me was on the ground floor with no view and a high fence in front of it - not very good. Went to reception and changed to the third floor with a very good view. The hotel is very run down.

          Reviewed July 25, 2017
          2.8
          LAU from Hong Kong
          Solo traveler
          Standard - Min. 2 nights
          Stayed 1 night in April, 2017

          Really bad experience in New Zealand”

          Very bad service, Wifi is unusable (never got connected), room were very dirty, power outlets 6/10 are unusable (no power), shower water were just warm but not hot enough for bath, heat was unusable, no 24hr front desk staff!!! Requested help from staff, they were just saying "There's nothing we can help". WHAT?! I don't get how a staff can say this to a customer. Good location, but beside it, nothing is acceptable.

          Reviewed April 30, 2017
          8.8
          Excellent
          Jacqueline from Australia
          Solo traveler
          Geyser View Studio
          Stayed 4 nights in March, 2016

          Great views”

          Hotel in need of some attention but the views of the geyser and mud pools make up for everything. The best views in town. Staff are very helpful and friendly. Breakfast good value. Book a geyser view room and you have no need to leave.

          Reviewed March 15, 2016
          8.0
          Excellent
          Lianne from Australia
          Family with teens
          Pool View Studio
          Stayed 2 nights in June, 2015

          Priceless view”

          The view was amazing, Staff friendliness and cooperation, Location only a few minutes from the town centre

          The motel is old and there could be some renovation due. The restaurant was closed as it is off season. However, in all of our travels we have never left our room key and said goodbye with a hug from the owner of our motel. Rotorua boasts a family atmosphere, well we certainly felt it in this motel. If you are after a place to come back to and relax after a busy day exploring this is it. The view from the rooms is amazing, we were standing on our balcony watching the biggest geyser in the southern hemisphere.

          Reviewed June 09, 2015
          8.7
          Excellent
          Sian from United Kingdom
          Solo traveler
          Standard - Min. 3 nights
          Stayed 3 nights in April, 2015

          A great place to stay”

          The view from the room, staff and the bed was so comfy.

          Yes it was a little fR from time but a nice wLk on a nice day. Taxi to own is only 13 dollars or if you hire a cR it's not a problem. View was amazing from the room, staff were so helpful during my stay and I wold stay again. The kitchen was closed to due it being winter but there is a garage around the corner and it's a short taxi ride Into town for the even. I would recommend it to friends.

          Reviewed April 09, 2015
          8.0
          Excellent
          Rodney from Australia
          Group
          Pool View Studio
          Stayed 2 nights in February, 2015

          handy hotel”

          Easy to find and close to some interesting places

          Our 2 night stay was good the hotel staff were very helpful. The hotel is close to the main roads to many of the local attractions and just a short drive into town. Lots if information available in the hotel about what to do and see around Rotaroua. Good quite hotel

          Reviewed March 02, 2015
          5.3
          Josephine from New Zealand
          Couple
          Pool View Studio
          Stayed 1 night in November, 2014

          Student accommodation. Comfortable bed, ”

          Free parking, next to Gyser.

          We changed hotels after only one night. We were travelling with Swiss tourists, what a huge disappointment this accommodation was. Paint pealing everywhere pool surround not done for many many years. Staff helpfull. Broken toilet not fixed in friends room. It's not expensive but price is to high for it's very sad condition.

          Reviewed November 16, 2014
          9.7
          Exceptional
          Jill from Australia
          Couple
          Pool View Studio
          Stayed 3 nights in November, 2013

          Awesome location next to Rotorua's main geyser”

          Location, price and big,clean rooms

          SilverOaks Geyserland is located adjacent te puia geyser site. Room 830 has stunning views of the geyser and mud pools and gives a real sense of being in the heart of Rotorua. The rooms are large and comfortable and great value for money.

          Reviewed November 15, 2013
          8.3
          Excellent
          Gerald from New Zealand
          Couple
          Pool View Studio
          Stayed 1 night in May, 2013

          Pleasantly surprised after reading negative review”

          VIEW, Clean, Price

          Would stay in this Hotel again.The beds were comfortable and right amount of bed linen. The heater worked.The bathroom was clean but would like to point out to management that the ceiling could do with a bit of repair. LOVED the view.

          Reviewed May 26, 2013
          8.0
          Excellent
          Melvyn from United Kingdom
          Couple
          Geyser View Studio
          Stayed 1 night in January, 2013

          Room with a Geyser View”

          View of Geyser and mud pits

          arrived later than planned so didn't really utilise any of the hotel amenities - but we did have a great view of the geyser and bubbling mud pits from the balcony - one thing we hadn't reconned on though was the bad eggs/sulphur smell from geyser/mud pits! also located a fair distance from town - ok if you have a car though - large car park. room was clean, window/balcony door fittings seen better days, lifts quirky/clunky. ok for 1 night stopover.

          Reviewed February 03, 2013
          8.7
          Excellent
          Suzanne from Australia
          Solo traveler
          Pool View Studio
          Stayed 1 night in September, 2012

          amazing view of the geysers!”

          the view out the window was stunning

          the hotel room was great, however the hotel wifi did not reach as far and the heating could not be adjusted. staff were helpful and the view out the window made up for it. definitely get a room overlooking the geysers!

          Reviewed September 20, 2012
          7.7
          Very good
          Yoke from Singapore
          Family with teens
          Geyser View Studio
          Stayed 1 night in April, 2011

          Good location”

          the hotel is very near to the geothermal activity area so it serves as a good base for our sightseeing. the sulfur smell was quite strong but that is a unique feature that comes with a location very close to the geothermal activity.

          Reviewed September 09, 2011
          10.0
          Exceptional
          Gemma from United Kingdom
          Couple
          Geyser View Studio
          Stayed 1 night in July, 2017

          Clean & Basic”

          Did the job and would stay again on a budget.

          Reviewed August 13, 2017
          7.2
          Very good
          David from Colombia
          Group
          Standard - Min. 2 nights
          Stayed 4 nights in December, 2017

          Very good”

          The hotel is very run down and most of the facilities are actually non available however, the room was very ample and comfortable , the view was amazing and it would be nice to give support to this hotel so they can rebuild it and put it up to date. Reviews are generally terrible I think it is a decent place to stay for a cheap price and hopefully is enough people stays they can afford the so needed renovations

          Reviewed December 23, 2017
          4.4
          Natalia
          Family with young children
          Geyser View Studio
          Stayed 1 night in December, 2017

          Amazing view but terrible facilities”

          I booked this hotel because it supposed to have a pool. Half of the hotel is closed including the pool but no notice of this when we checked it. The first room they gave us was not ready so the allocated us to a different room on the top floor. The carpet outside of the lift was wet, there was a bucket in the middle of the hallway, the roof was leaking from the water spray (smoke detector). Amazing view of the Geyser, I'd even say one of the best view of Rotorua but the hotel is terrible, the rooms were falling apart, dirty, old and badly looked after. Staff was friendly, but I would not recommend this hotel unless you were looking for the view and sleep only. I reported all these issues to AGODA but it seems like once you pay, no one cares to follow up problems.

          Reviewed December 09, 2017
          5.2
          Razlina from New Zealand
          Group
          Pool View Studio
          Stayed 1 night in November, 2017

          Hotel is in dilapidated condition. ”

          We took the studio room for four people with a view of Te Puia. The view was really awesome, five stars for that. However, the condition of the room was really sad. The room was clean but it looked old and some of the amenities such as the fridge, phone, and television were not working. The shower basin and sink clogged up every time after usage. It is really sad because the location of the hotel is ideal and easy to be found. Someone needs to give the hotel a major facelift to bring the hotel back to its glory days!

          Reviewed November 14, 2017
          6.0
          Brigitte from Australia
          Solo traveler
          Pool View Studio
          Stayed 1 night in August, 2017

          Basic, good for a short night travelling through”

          Rooms aren't fancy but clean and ok. The staff are very friendly and helpful. The building itself though needs to be refurbished and it's rather misleading it says indoor and outdoor pool and spa when none of these are accessible. It's ok when getting in late and leaving early but I wouldn't recommend it for a longer stay.

          Reviewed August 21, 2017
          6.0
          Dianne from New Zealand
          Family with young children
          Pool View Studio
          Stayed 1 night in August, 2017

          Cheap room rates”

          The rooms are in need of an update, duct tape holding carpet together & tiles missing in bathroom with curtains that have seen better days , was reasonably clean. Ok if you just need somewhere to sleep and not fussed about the "look" of the rooms.

          Reviewed August 21, 2017
          12345
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          • Very good location
          • Te Puia