Sofitel Lisbon Liberdade
Sofitel Lisbon Liberdade
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"Comfortable bed and pillows"

PAUL Y.

July 8, 2017

Standard - Guestroom Sofitel Lisbon Liberdade
Standard - Guestroom
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Lobby Sofitel Lisbon Liberdade
Lobby
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Interior view Sofitel Lisbon Liberdade
Interior view
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Interior view Sofitel Lisbon Liberdade
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Exceptional
Location
9.4
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Sofitel Lisbon Liberdade

Exceptional location
Stay in the heart of Lisbon - See what's nearby
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Excellent
From 173 reviewsSee what guests said
8.8
  • 170 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
Junior Suite 1 King Bed
Junior Suite 1 King Bed
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  • 42 m²/452 ft²
  • Non-smoking
  • 1 king bed and 1 futon
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Deluxe King Room
Deluxe King Room
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  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Suite
Suite
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  • 44 m²/474 ft²
  • Non-smoking
  • 1 double bed
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Classic Single Room
Classic Single Room
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
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Superior King Room
Superior King Room
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Superior King Bed
Superior King Bed
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Suite Double Bed
Suite Double Bed
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  • 44 m²/474 ft²
  • Non-smoking
  • 1 queen bed
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Superior Twin Room
Superior Twin Room
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  • 25 m²/269 ft²
  • Non-smoking
  • 2 single beds and 1 futon
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Deluxe King Bed
Deluxe King Bed
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
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Single Classic
Single Classic
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  • 22 m²/237 ft²
  • Bathtub
  • 1 single bed
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More about Sofitel Lisbon Liberdade

More about Sofitel Lisbon Liberdade

"Surely an excellent hotel to stay in Lisbon"

Reviewed August 11, 2016

Marylu from Hong Kong

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location, clean room, good service."

TAI from Macau

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (173)Booking.com Reviews (825)
8.8
Cleanliness8.9
Facilities7.8
Location9.4
Room comfort and quality9.0
Service9.0
Value for money8.3
Provided by verified guests of Agoda
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Showing 148 verified guest comments
12345
10.0
Exceptional
Anastasia
Group
Superior King Room
Stayed 4 nights in August, 2018
Great stay!”
Very nice property, excellent location. Breakfast was very nice. Thanks a lot to the friendly staff of Sofitel Lisbon! Anastasia
Reviewed September 16, 2018
5.2
Dean from Hong Kong
Couple
Superior King Room
Stayed 11 nights in August, 2018
Perfect location - but false advertising and inept staff spoil it all”
Agoda.com, Booking.com, and Hotel-ds.com advertise that this Sofitel has showers AND bathtubs, a Spa, and a Swimming Pool. This hotel has none of those. Rooms smell like toilet water, hair in towels. Staff decided to argue with me on more than once; room not ready when checking in and offered a lower floor downgrade; and staff do NOT speak English - my sister and I tried asking for oat milk one day at breakfast, and it took 5 wait staff to come to our table, giving us the wrong things (including a bowl of oats), to finally be told that they had no oat milk. I also ordered a cheese sauce pasta dish one evening, and linguica was all over it (I do not eat meat). The general manager tried to make up for this with a bottle of champagne, upgraded room, a complimentary dinner, and swimming pool and sauna services for ONE afternoon at the Portobay Liberdade, but these are services my sister and I should have been able to enjoy everyday for the 11 days we were there. Go to the Portobay instead!
Reviewed August 27, 2018
6.0
Thanh from Vietnam
Family with young children
Superior King Room
Stayed 3 nights in April, 2018
VERY GOOD HOTEL”
VERY GOOD HOTEL
Reviewed April 10, 2018
9.2
Exceptional
Knut from Norway
Business traveler
Deluxe King Room
Stayed 4 nights in October, 2017
Exceptional”
You will seldom experience better customer service than at this hotel!
Reviewed October 11, 2017
6.4
Good
Guochun from China
Couple
Deluxe King Room
Stayed 5 nights in August, 2017
Not a high-quality 5-star”
We booked this hotel as for a 5-star with spacious rooms, at seemingly a good location, it offered a good price. However it turns out the hotel is quite old, and service is OK at best. A room of ours bad smell (although the hotel did change room for us at our request). At another time 2 evelators out of 3 couldn't work so we had to walk downstairs. If you are looking for a high-quality hotel, this is probably not a good choice.
Reviewed August 13, 2017
8.0
Excellent
PAUL from Australia
Couple
Superior King Room
Stayed 1 night in June, 2017
Location - Quite but up market location”
Hotel concierge is very helpful and professional. Hotel is in the exclusive location and not far from restaurants and night eat out area. Hotel is bit old but cosy atmosphere. comfortable bed and pillows
Reviewed July 08, 2017
9.2
Exceptional
joseph from Canada
Couple
Deluxe King Room
Stayed 4 nights in June, 2017
Location location location ”
Perfectly situated hotel with friendly staff and clean welll appointed rooms.
Reviewed June 25, 2017
5.6
Lester from United States
Couple
Deluxe King Room
Stayed 4 nights in June, 2017
Above average”
very small room, especially the bathroom . It was this room that was not cleaned well. The breakfast room is in the basement and very unattractive. This would be acceptable for a 3 star hotel but not the 5 it is rated. Therefore, it was not a good value.
Reviewed June 22, 2017
8.8
Excellent
joseph from Canada
Couple
Deluxe King Room
Stayed 1 night in June, 2017
Excellent”
Great location, attentive service, only negative is the lack of a swimming pool
Reviewed June 21, 2017
8.4
Excellent
Stephen from Canada
Solo traveler
Classic Single Room
Stayed 2 nights in June, 2017
Excellent”
Very nice staff, always helpful
Reviewed June 20, 2017
2.0
Jose from Portugal
Business traveler
Deluxe King Room
Stayed 1 night in May, 2017
Simply unbelievable”
Easy to make this review. I arrived, showed my Agoda prepaid voucher and the reply was that they were very sorry but their system made a mistake and there was no room for me so I couldn't stay there. Of course this was not true. They oversold the rooms but preferred to lie to me instead of telling the truth that I might understand better even causing me such an annoyance.
Reviewed May 25, 2017
10.0
Exceptional
Maree from Australia
Couple
Superior King Room
Stayed 2 nights in May, 2017
Lisbon trip”
Lovely hotel exceptional staff all very friendly professional and helpful Room very nice very comfortable bed Would highly recommend Close to all transport and walking distance to the wharf
Reviewed May 04, 2017
10.0
Exceptional
lewi from Indonesia
Couple
Superior King Room
Stayed 2 nights in March, 2017
Best Birthday ever”
My husband and I went to Lisbon to celebrate my birthday, and we choose this hotel based on the good reviews. We had a great time while staying here, great room, great selections for breakfast and fantastic service. Highly recommended. Walking distance to tourist attractions, we spent beautiful afternoon at the beach, all walking distance.
Reviewed April 28, 2017
4.4
Beshr from Saudi Arabia
Family with teens
Deluxe King Room
Stayed 3 nights in March, 2017
Noisy construction all first floor close and noisy between 9am to 5pm...when complained to front office they replied we told "management"! Great reply...avoid”
Adviested room dexcsrotion is not what you get...only ONE bed... they blamed Agoda for mis-print :) Wonder where is the French Sofitel control on such practices!
Reviewed April 06, 2017
7.6
Very good
Avin from Indonesia
Couple
Junior Suite 1 King Bed
Stayed 4 nights in December, 2016
Hotel was understaffed”
Hotel is in the heart of Lisbon however during our stay the hotel seemed understaffed.
Reviewed January 04, 2017
8.8
Excellent
Padraig from Ireland
Family with teens
Superior King Room
Stayed 4 nights in February, 2016
Great location, good quality, nice bar”
The hotel is located very nicely in Lisboa. It is not far to walk anywhere downtown, and there are bus stops in the vicinity as well as taxis available 24/7 at the front door - having said that, beware of some taxi drivers pretending not to know where you want to go and taking you for a scenic tour of the city. Rooms are comfortable, bed is nice and big with a very good mattress. Cleaning service is thorough. The bar is very decent. In terms of 5 Star standard, there is a pool missing, so technically it does not really fulfill the international 5 Star Standard, but everything else is as one would expect.
Reviewed September 07, 2016
9.6
Exceptional
revin from Australia
Couple
Deluxe King Room
Stayed 3 nights in August, 2016
Very nice apartment with great staff”
My wife and I enjoyed our stay at Sofitel Lisbon very much. The help from the staff was great and the hotel over all was beautiful and in great location I highly recommend this place
Reviewed August 25, 2016
9.6
Exceptional
Jonnathan from United States
Solo traveler
Superior King Room
Stayed 1 night in August, 2016
Great”
Great
Reviewed August 19, 2016
9.2
Exceptional
WAI from Macau
Couple
Deluxe King Room
Stayed 6 nights in July, 2016
Very good hotel with good service”
Good location, clean room, good service.
Reviewed August 17, 2016
9.6
Exceptional
Shing from Hong Kong
Solo traveler
Superior King Room
Stayed 5 nights in August, 2016
Welcoming staff especially Ana at the check-in counter. Thank you Ana. The room was very comfortable. It was heart-warming for the hotel to leave you a packet of tea and chocolates every night before ”
Surely an excellent hotel to stay in Lisbon
Reviewed August 11, 2016
12345
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