Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth
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8.4

Excellent
/10
(1,230 reviews)See what guests said
Housekeeping7
Breakfast5
Food & Dining1
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
The Opera House to the Botanic Gardens Walk 760 m
The Rocks 760 m
Queen Victoria Building (QVB) 810 m
Sydney Opera House 1.0 km
Darling Harbour 1.4 km
Sydney Harbour Bridge 1.5 km
Bondi Beach 6.7 km
Manly Beach 10.7 km
Nearby landmarks
Aurora Place 80 m
Chifley Plaza 80 m
QBE Insurance Group Headquarters 80 m
Tiffany & Co Shop 110 m
China Construction Bank Sydney Branch 110 m
Governors Phillip & Macquarie Towers 130 m
Consulate of New Zealand 130 m
Macquarie Street 140 m
Deutsche Bank Place 150 m
Voi Designer Store 160 m
Free Wi-Fi

Sofitel Sydney Wentworth

61-101 Phillip Street, Sydney CBD, Sydney, Australia, 2000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to The Opera House to the Botanic Gardens Walk
Within 760 m of property
ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 190 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Sydney every 14 minutes on Agoda.com
Value for money7.6
Distance to city center0.5Km
Location rating8.9
Nearest airportSydney Airport (SYD)
Distance to airport8.9 km

Rooms available at Sofitel Sydney Wentworth

Excellent
Room comfort & quality
8.1
Luxury Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Prestige Suite - Club Sofitel Access Included
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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LUXURY ROOM CLUB SOFITEL, 2 Double Beds, Top Floors, Garden Courtyard Views
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
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Luxury Room - Club Sofitel Access Included
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Superior Room with King Bed
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior Room with Two Double Beds
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
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Classic Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Junior King Suite
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 king bed
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Junior Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE JUNIOR SUITE, 1 King Size Bed, Separate LivingRoom, City views
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sofitel Sydney Wentworth?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sofitel Sydney Wentworth?

    For those who wish to drive their own cars, Sofitel Sydney Wentworth has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 60 AUD per day. Parking options include a full-service valet for total ease.

    Is breakfast offered at Sofitel Sydney Wentworth?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Sofitel Sydney Wentworth. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 40 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Sofitel Sydney Wentworth?

    Sofitel Sydney Wentworth does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Sofitel Sydney Wentworth?

    Phillip St Bus Stop is the closest train, metro, or bus station, about 190 m away from Sofitel Sydney Wentworth.

    What restaurants are nearby Sofitel Sydney Wentworth?

    Restaurants including Sofitel Sydney Wentworth Restaurant, Bar Metro and Garden Court are popular in Sofitel Sydney Wentworth’s neighborhood which is known as Sydney CBD.

    What popular shopping places are close to Sofitel Sydney Wentworth?

    Located in the Sydney CBD area, Sofitel Sydney Wentworth is close to great shopping choices like Queen Victoria Building (QVB), Wintergarden Plaza Management Office and Voi Designer Store.

    What are popular attractions near Sofitel Sydney Wentworth?

    Guests at Sofitel Sydney Wentworth can easily visit Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck located in the Sydney CBD area.

    What popular beaches are close to Sofitel Sydney Wentworth?

    Guests at Sofitel Sydney Wentworth can easily visit Hyams Beach in the Sydney CBD area.

    What popular natural sightseeing spots are close to Sofitel Sydney Wentworth?

    Sofitel Sydney Wentworth is located in the Sydney CBD area, which is famous for natural sightseeing destinations such as City Wilderness Trail, The Parlour Beauty & Laser and Wollimi Pine.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Sofitel Sydney Wentworth

    • 8.8

      Excellent
      Breakfast

      "Breakfast in restaurant was fantastic."

      Alexander

      |

      August 28, 2018

    • 9.2

      Exceptional
      Cleanliness

      "Hotel was confortable and very clean."

      Nicholas

      |

      April 15, 2019

    • 8.4

      Excellent
      Breakfast

      "The buffet breakfast was sensational!"

      Linda

      |

      December 11, 2019

    Overall rating:

    8.4

    Excellent
    1,230 reviews
    Cleanliness
    8.7
    Facilities
    8.1
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    Great staff, very friendly and very welcoming.
    Ralph from Australia
    Group
    More about Sofitel Sydney Wentworth

    More about Sofitel Sydney Wentworth

    A delightful combination of 21st century and heritage traditional decorum, the 436 guestrooms of this award-winning establishment are sure to please. Sofitel Sydney Wentworth is right in the middle of the central business district and all the major tourist attractions - including the famous Opera House, the Rocks, and the Sydney Harbor Bridge. For an amazing day out, check out the nearby Bridge Climb, where patrons, upon completion of the climb, will enjoy breathtaking views of Sydney and the harbors. If you are looking for a prime location, comfort, and the highest level of service, Sofitel Sydney Wentworth should be at the top of the list of options. To continue with your reservation at Sofitel Sydney Wentworth, please enter your arrival and departure date into our secure online form.

    Show less
    Amenities and facilities
    Excellent
    Facilities

    8.1

    Most talked about facilities

    Housekeeping

    14 mentions

    Breakfast

    11 mentions

    Internet

    11 mentions

    Swimming Pool

    8 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • French
    • German
    • Hindi
    • Italian
    • Japanese
    • Korean
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Swedish
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Massage
    • Ticket services
    • Tours

    Cleanliness and safety

    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Laundry service
    • Library
    • Luggage storage
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Heating
    • Internet access – LAN
    • Internet access – wireless
    • iPod docking station
    • Ironing facilities
    • LAN Internet in room [free]
    • Laptop safe box
    • Laptop workspace
    • Linens
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Self-closing door
    • Sewing kit
    • Shoeshine kit
    • Shower
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Continental
    Restaurants on site

    Garden Court Restaurant

    • Cuisine: European, French

    Soiree Bar

    • No additional information available
    Location
    61-101 Phillip Street, Sydney CBD, Sydney, Australia, 2000
    Excellent
    Location

    8.9

    Airports

    • Sydney Airport (SYD)
      8.9 km 17 min drive
    • Bankstown Airport (BWU)
      21.0 km

    Hospital or clinic

    • Sydney Eye Hospital
      300 m 4 min walk

    Shopping

    • Queen Victoria Building (QVB)
      810 m

    Convenience store

    • EzyMart
      220 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • The Opera House to the Botanic Gardens Walk
      760 m
    • The Rocks
      760 m
    • Queen Victoria Building (QVB)
      810 m
    • Sydney Opera House
      1.0 km
    • Darling Harbour
      1.4 km
    • Sydney Harbour Bridge
      1.5 km
    • Bondi Beach
      6.7 km
    • Manly Beach
      10.7 km

    Nearby landmarks

    • Aurora Place
      80 m
    • Chifley Plaza
      80 m
    • QBE Insurance Group Headquarters
      80 m
    • Tiffany & Co Shop
      110 m
    • China Construction Bank Sydney Branch
      110 m
    • Governors Phillip & Macquarie Towers
      130 m
    • Consulate of New Zealand
      130 m
    • Macquarie Street
      140 m
    • Deutsche Bank Place
      150 m
    • Voi Designer Store
      160 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until11:00

    Getting around

    • Distance from city center0.5Km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)40 AUD
    • Daily Internet/Wi-Fi fee0 AUD

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors17
    • Number of rooms 436
    • Room voltage240

    Parking

    • Daily parking fee60 AUD
    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Sofitel Sydney Wentworth from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location8.9
    Room comfort and quality8.1
    Service8.4
    Value for money7.6
    High score for Sydney
    Rating
    9+ Exceptional (81)
    8-9 Excellent (69)
    7-8 Very Good (62)
    6-7 Good (37)
    <6 Below Expectation (30)
    Time of the year
    Mar - May (59)
    Jun - Aug (53)
    Sep - Nov (97)
    Dec - Feb (70)
    Don't miss out!Users are booking a place in Sydney every 14 minutes on Agoda.com
    All guests (409)
    All room types
    All languages

    Show reviews that mention 

    Showing 279 verified guest comments
    12345
    8.4
    Excellent
    Alan from Australia
    Couple
    Classic Room
    Stayed 1 night in April 2019

    Remains a favourite”

    Sofitel is getting a little tired now in certain aspects of the accommodation, however it remains a firm favourite for its location and overall level of friendliness and comfort. Well located for the business and holiday traveller the hotel is central to the business district and key tourist spots. There are many leading dining options nearby and the overall traveller's experience is both pleasant and consistent.

    Reviewed May 05, 2019

    See room deals

    Bonjour Alan, Thank you for taking the time to share your feedback with regards to your recent stay at Sofitel Sydney Wentworth. We are so delighted to read your comments regarding the hotel being your firm favourite and enjoy the location as well. We hope we will have the opportunity to welcome you back once again in the new future. Thanks and Kindest Regards, Sofitel Sydney Wentworth Team

    Responded May 21, 2019
    Sofitel Sydney Wentworth
    8.0
    Excellent
    Siriluck from Thailand
    Couple
    Classic Room
    Stayed 2 nights in May 2018

    Nice hotel in the middle of Sydney's Business district”

    Sofitel brand didn't let me friend and I down. We had a good stay in Sydney. The lobby is beautiful and the room is in good size. Bathroom is fine and staff are helpful. It's located in the middle of Sydney's Business district with just several minutes walk to public transportation, pubs and restaurants.

    Reviewed March 26, 2019

    See room deals

    Bonjour Siriluck, Thank you for taking the time to share your feedback with regards to your recent stay at Sofitel Sydney Wentworth. We hope you had a 'Magnifique' experience! We look forward to your next visit. Thanks and Kindest Regards, Sofitel Sydney Wentworth Team

    Responded March 31, 2019
    Sofitel Sydney Wentworth
    10.0
    Exceptional
    Benjamin from Australia
    Couple
    Classic Room
    Stayed 1 night in October 2018

    Excellent”

    Stayed one night on our honeymoon on the night of our wedding. Got a complimentary upgrade to a suite which was very nice. Great view, excellent welcome on check inn, wonderful breakfast . Really our stay was hard to fault. Thank you Sofitel for making our stay so special.

    Reviewed October 09, 2018

    See room deals

    Bonjour Benjamin, Thank you for sharing your experience. We are delighted that you had a wonderful stay and enjoyed the complimentary upgrade to one of our beautiful Suites. We look forward to your next visit. Thanks and Kindest Regards, Lilian Tolentino Director of Guest Relations Sofitel Sydney Wentworth

    Responded October 29, 2018
    Sofitel Sydney Wentworth
    9.2
    Exceptional
    Nicholas from Australia
    Family with young children
    Prestige Suite - Club Sofitel Access Included
    Stayed 3 nights in April 2019

    Glad we got to stay here it was outstanding”

    We chose to spend a few days in Sydney on the way back from an overseas holiday to get the time clock back in order. The experience was great. Hotel was confortable and very clean. The location was convenient as about equidistant to Circular Quay and the heart of the city. We had access to the club lounge which was outstanding. Overall the staff were excellent barring a few teething issues with check in.

    Reviewed April 15, 2019

    See room deals

    Bonjour Nicholas, Thank you for taking the time to share your experience at Sofitel Sydney Wentworth. We are so delighted that you had an enjoyable and memorable experience as well as enjoyed the experience having exclusive access with our beautiful and unique Club Sofitel. We will certainly share your comments with our team. We look forward to your next visit. Thanks and Kindest Regards, Sofitel Sydney Wentworth Team

    Responded April 30, 2019
    Sofitel Sydney Wentworth
    8.8
    Excellent
    Jason from Australia
    Business traveler
    Classic Room
    Stayed 5 nights in May 2017

    Enjoyable luxury in an ideal location”

    I enjoy the luxury of Sofitel and their own touches such as beautiful flowers. Champagne in the Foyer a treat. My room was very comfortable and luxurious - Sofitel beds are the best! For some reason my mini bar was never refilled (I was there for 5 nights). Also no slippers or umbrella in the room. The bar and dining downstairs was fantastic with delicious food. Good staff and top choice of alcohol. They upstaged the main restaurant, where I had to wait 17min despite having made a booking, and the staff missed a few things (e.g. had to wait for cutlery twice). Minor things overall though and an excellent location. Would stay again for sure.

    Reviewed May 26, 2017

    See room deals

    Bonjour Jason, Thank you for sharing your feedback in regards to your recent stay at the hotel. I am delighted you enjoyed the welcome drink in the lobby for arrival. I am glad you also enjoyed your exerience with our Sofitel 'My Bed' which is a feature for Sofitel Luxury hotels worldwide. We look forward to your next stay. Thanks and Kindest Regards, Lilian Tolentino Director of Guest Relations Sofitel Sydney Wentworth

    Responded October 28, 2018
    Sofitel Sydney Wentworth
    9.6
    Exceptional
    Roby from Indonesia
    Solo traveler
    Classic Room
    Stayed 1 night in December 2016

    Everything was awesome and perfect”

    I stayed here on Christmas day and it was a perfect stay. Everything was awesome, including the location, the room, the hospitality and the champagne of course. I enjoyed very much my stay here and would love to stay again when I visit Sydney.

    Reviewed January 03, 2017

    See room deals

    8.4
    Excellent
    HONG from Vietnam
    Business traveler
    Superior Room with Two Double Beds
    Stayed 1 night in July 2016

    decent stay for business trip”

    Located centrally in CBD. Need to improve a lot on staff performance especially concierge which I have experienced the worst so far in the chain of Sofitel hotel worldwide. They are rude and very inattentive.

    Reviewed July 11, 2016

    See room deals

    8.4
    Excellent
    HONG from Vietnam
    Business traveler
    Classic Room
    Stayed 1 night in July 2016

    CBD centrally located”

    Located centrally in CBD. Need to improve a lot on staff performance especially concierge which I have experienced the worst so far in the chain of Sofitel hotel worldwide. They are rude and very inattentive.

    Reviewed July 11, 2016

    See room deals

    8.0
    Excellent
    Kah from Malaysia
    Couple
    Classic Room
    Stayed 2 nights in January 2016

    CBD area hotel”

    At CBD area, convienient to walk around in the town & helpful staff

    My stay at Sofitel Sydney Wentworth Hotel was great. This hotel is just a short distance away from those prime area. I can walk to Hyde park from this hotel and it just took me like 10 mins. The staffs are friendly and helpful. We got a lot of info from them.

    Reviewed January 07, 2016

    See room deals

    8.3
    Excellent
    Rany from Indonesia
    Family with young children
    Junior Suite
    Stayed 5 nights in July 2015

    Nice hotel at good location”

    clean, comfort, but not really suitable for holidays

    Hotel is really comfortable but rooms are too small for standart one, luckily we got up grade. The location is not really convinient, need to walk about 15 minutes to shopping area, nearby hotel only office that might be good for business

    Reviewed August 20, 2015

    See room deals

    8.3
    Excellent
    Rany from Indonesia
    Family with young children
    Classic Room
    Stayed 5 nights in July 2015

    clean n comfortable but expensive hotel”

    clean, comfort, but not really suitable for holidays

    the hotel was very comfortable, just the standart room is very small, but luckily we got up grade to bigger room which are very good. The location is good only for business, for leisure u need to walk 15 minutes to reach city centre.

    Reviewed August 20, 2015

    See room deals

    9.0
    Exceptional
    Joaquin from Belgium
    Business traveler
    Classic Room
    Stayed 1 night in January 2014

    Very nice 5-star hotel close to the harbour”

    Proximity to the city, Easy access from airport and comfortable rooms

    First recommendable thing are the attentive staff. After the check-in, the room was welcoming and comfortable. Too bad there is no free internet and the lobby only provides 1/2hr access per day. You do need a data sim card to get you going, as a result. No need to get b'fast there if you don't mind exploring the city for good grub. I will stay here again given the chance.

    Reviewed January 21, 2014

    See room deals

    9.0
    Exceptional
    Andreas from Australia
    Business traveler
    Superior Room with King Bed
    Stayed 2 nights in November 2013

    Happy with the service”

    Location, shopping, facilities

    I know this hotel has been around for many years but was pleasantly surprised by how well maintained it is. I guess if Emirates crew stay there, it can't be that bad. Was very happy with the check in and check out, room was big and spacious, bed was great, bathroom is clean. only drawback is that the gym is off-site (sort of) so you need to a commercial gym to get a work out.

    Reviewed November 25, 2013

    See room deals

    9.0
    Exceptional
    SIN from Malaysia
    Business traveler
    Superior Room with King Bed
    Stayed 3 nights in October 2013

    great location,near most of teh tourist attraction”

    Location,Clean,Friendly staff

    The stay in Sofitel Sydney was great. I went to Sydney to attend a conference and it is within teh walking distance. The price for the other hotels nearby are pretty much within thesimilar price range. There are many famous restaurants with great view are within walking distance. The room is spacious and clean. The staff clean the room every day and you can request for free news paper deliver to your room every day.

    Reviewed October 24, 2013

    See room deals

    9.0
    Exceptional
    SIN from Malaysia
    Business traveler
    Superior Room with King Bed
    Stayed 3 nights in October 2013

    Great location, conveniece transportation.”

    Great location, near to shops and restaurant, good view nearby

    The stay in Sofitel Sydney was great. I went to Sydney to attend a conference and it is within teh walking distance. The price for the other hotels nearby are pretty much within thesimilar price range. There are many famous restaurants with great view are within walking distance. The room is spacious and clean. The staff clean the room every day and you can request for free news paper deliver to your room every day.

    Reviewed October 24, 2013

    See room deals

    10.0
    Exceptional
    Gail from Singapore
    Business traveler
    Superior Room with King Bed
    Stayed 4 nights in September 2013

    Very comfortable and peaceful”

    central location, pleasant staff, lovely rooms

    Really enjoyed my stay at the hotel. Loved the central location (near the main shopping drag, and also near the highway (so there was minimal city traffic to contend with)- the rooms were comfortable and quite stylishly designed.

    Reviewed September 16, 2013

    See room deals

    8.7
    Excellent
    Marlene from Australia
    Couple
    Classic Room
    Stayed 1 night in April 2013

    Corner room triangular shaped with small window”

    Location, good local restaurants, lovely lobby

    After an overnight flight we came earlier than check in time so had to wait for a room and was given an oddly shaped corner triangular room. The window was also quite small and looking out to nowhere. The bed was comfortable truly. Buffet breakfast has a good selection of delicious food. The parking fee though is very pricey it cost me almost 100 dollars for 2 days. Free city bus stop very near hotel, a great advantage.

    Reviewed May 08, 2013

    See room deals

    10.0
    Exceptional
    Jennifer from United States
    Couple
    Classic Room
    Stayed 2 nights in December 2018

    Service was above and beyond.”

    We feel extremely lucky to have stayed at this resort. The customer service was fantastic. A big thanks to Nick the concierge. He was very knowledgeable about activities to do around Sydney and gave us a printout of instructions that made navigating through Sydney’s public transit system a breeze while also ensuring we never went through the same place twice. Furthermore, knowing the many tourists would not fully understand the craziness of New Years in Sydney, Nick pre booked several tickets for the opera house. This set us up with the opportunity to buy some tickets to the opera house to see an opera show and have prime time seats for the New Years fireworks. When we come back to Sydney, we will be staying here!

    Reviewed January 01, 2019

    See room deals

    Bonjour Jennifer, Thank you for sharing your experience regarding your recent stay at Sofitel Sydney Wentworth. We trust you had a wonderful experience. We will definitely share your feedback with our team and in particular with our Concierge Nick. Nick is always very helpful and assist every single guest the best he can and he is very informative. I am sure he will be very delighted with your comments. We look forward to your next visit! Thanks and Kindest Regards, Lilian Tolentino Director of Guest Relations Sofitel Sydney Wentworth

    Responded January 30, 2019
    Sofitel Sydney Wentworth
    6.4
    Good
    Melissa from Australia
    Family with young children
    Classic Room
    Stayed 2 nights in November 2018

    Parking is horrible for people with young kids ”

    Room was nice enough after being upgraded for an extra $20/ night, still very small but cannot be helped as it is a heritage hotel. What we hated was the parking which is very expensive and the fact that we couldn’t park our own car or access our car with ease meant we were very rushed trying to pack our luggage before another car came and we had 2 babies. And another thing was reception never answered any of our calls the days that we stayed which meant I had to go down and speak to reception myself too bad if there was an emergency. What we did enjoy though was the convenience of the location. After staying in many hotels I was disappointed with this one

    Reviewed November 19, 2018

    See room deals

    Bonjour Melissa, Thank you for sharing your feedback in regards to your recent stay at the hotel. It was very disappointing to read your comments regarding parking. Our parking is managed and operated by Wilsons parking and I will share your experience with their Management team. With regards to your calls not being answered, I will share your experience with our Front Office Manager to address this with the team. We have enough staff covering the calls and it is disappointing once again that you had to wait for someone to assist you and you even had to go down to reception. We hope we will have another opportunity to welcome you back and provide you with a better experience. Thanks and Kindest Regards, Sofitel Sydney Wentworth Team

    Responded November 28, 2018
    Sofitel Sydney Wentworth
    5.2
    Anke from Australia
    Business traveler
    Classic Room
    Stayed 1 night in August 2018

    Only worth staying if you need to be in the area”

    A very old hotel, with small and dark rooms. Unpleasant check in experience. Room wasn't available yet, so I got upsold to a more "luxurious room" for A$40, only to be told that I had to wait for that one 1 hour. When I complained, the room was miraculously available after 10 minutes. I'd hate to think of what my original 'less luxurious' room would have looked like - the one I got was dark, dingy and last renovated ca. 1992. If you are looking for the Sofitel experience, you won't get it here.

    Reviewed September 03, 2018

    See room deals

    Bonjour Anke, Thank you for taking the time to share your experience with regards to your recent stay at Sofitel Sydney Wentworth. We do sincerely apologize for the delay of your room to be ready eventhough you even upgraded to another room category. We have started soft refurbishments with our guest rooms and public areas in the past few months. Our guest rooms now have brand new carpets except for our Classic rooms which will be completed early next year. We have updated some of our furniture in our guest rooms and we have also started updating the television too. We can assure you that you will see a difference on your next visit. We hope we will have an opportunity to welcome you back in the near future. Thanks and Kindest Regards, Sofitel Sydney Wentworth Team

    Responded September 27, 2018
    Sofitel Sydney Wentworth
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