5 Mar 2021
Friday
6 Mar 2021
Saturday
1 adult
1 room
8.5
Excellent
2.3% this month
/10
(2,401 reviews)See what guests said
Beach35
View25
Swimming Pool25
See map
7.9
Very good
Location rating score
Very good location - 390 meters to the beach
Parking
FREE
Popular landmarks
Phu Quoc Waterfall 5.36 km
Ho Quoc Temple 6.86 km
Long Beach 7.15 km
Duong Dong Market 7.99 km
Sao Beach 11.82 km
Phu Quoc Prison 12.29 km
Ong Lang Beach 12.94 km
Phu Quoc Countryside 20.34 km
Vinwonders Phu Quoc 25.62 km
Vinpearl Safari 26.55 km
Nearby landmarks
Sunset Sanato Beach Club 920 m
Phu Quoc International Airport 2.96 km
Peppers in Phu Quoc chez Le Ho 4.69 km
Boutique ha spa 4.71 km
Coi Nguon Museum 5.3 km
Tranh Stream 5.35 km
Phu Quoc Waterfall 5.36 km
Phu Quoc Day Spa 5.49 km
Su Muon Pagoda 5.97 km
Long Beach Pearl 6.15 km
"Room are very clean with a surprise welcome gift, and the view is awesome."
Chua - August 5, 2019
See all 64 photos
Removed from saved list
Free Wi-Fi
2019
SOL By Melia Phu Quoc
Duc Viet Tourist Area, Zone 1, Bai Truong, Duong To, Phu Quoc , Kien Giang, Cua Lap, Phu Quoc Island, Vietnam, 920000 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 2,401 reviews
Excellent cleanliness
8.8 rating for cleanliness
8.8 rating for cleanliness
Excellent service
8.6 rating for service
8.6 rating for service
Excellent facilities on premise
8.5 facilities on premise
8.5 facilities on premise
Exceptional reputation
Recommended by 81% of guests
Recommended by 81% of guests
Ideally for a group of buddies cause everyday they provide free activities like yoga, stretching, swimming, tai chi , beach volleyball for all guests.
CHRISTINE | September 25, 2019
Special thanks to following persons for their warmth and kindness rendered during our stay :- Mr.
Pauline | December 27, 2019
In general, our requests always welcomed by all staffs with friendly smile on their faces.
AN | January 27, 2020
Free airport shuttle service, smooth check in service, spacious, modern and clean room.
HUI | September 17, 2019
Very good experience in sol beach house, will definitely recommend to others!
HUI | September 17, 2019
Friendly staff to call taxi/book tour/even carry your luggage to your room!
HUI | September 17, 2019
Free airport transfer
390 meters to the beach
Currency exchange
Free Wi-Fi in all rooms!
Breakfast [free]
Your dates are popular among travelersUsers are booking a place in Phu Quoc Island every 6 minutes on Agoda.com
| Value for money | 8.6 |
| Distance to city center | 10 km |
| Location rating | 7.9 |
| Nearest airport | Phu Quoc International Airport (PQC) - Vietnam |
| Distance to airport | 3.0 km |
Rooms available at SOL By Melia Phu Quoc
Room photos and details
XTRA SOL SUITE
...
- Room size: 84 m²/904 ft²
- Garden view
- 1 king bed or 1 sofa bed
Enter dates to see prices
Room photos and details
Superior Room with Pool Access (3 Adults)
...
- Room size: 42 m²/452 ft²
- Balcony/terrace
- 1 single bed and 1 king bed...
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Room photos and details
Superior Room with Pool Access
...
- Room size: 42 m²/452 ft²
- Balcony/terrace
- 1 king bed or 2 single beds
Enter dates to see prices
Room photos and details
Superior Room (3 Adults)
...
- Room size: 39 m²/420 ft²
- Balcony/terrace
- 1 single bed and 1 king bed...
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Room photos and details
Superior Room (2 Adults + 1 Child)
...
- Room size: 39 m²/420 ft²
- Balcony/terrace
- 1 king bed or 2 single beds
Enter dates to see prices
Room photos and details
SUPERIOR ROOM WITH POOL ACCESS
...
- Balcony/terrace
- Shower
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Room photos and details
XTRA SOL JUNIOR SUITE
...
- Room size: 53 m²/570 ft²
- Garden view
- 1 king bed or 1 sofa bed
Enter dates to see prices
Room photos and details
Superior Room
...
- Room size: 39 m²/420 ft²
- Garden view
- 1 king bed or 2 single beds
Enter dates to see prices
Room photos and details
Standard Room
...
- Room size: 27 m²/291 ft²
- Garden view
- 2 single beds or 1 king bed
Enter dates to see prices
Room photos and details
Superior Room with Pool Access (2 Adults + 2 Children)
...
- Room size: 42 m²/452 ft²
- Balcony/terrace
- 1 single bed and 1 king bed...
Enter dates to see prices
Frequently asked questions
What time is check-in and check-out at SOL By Melia Phu Quoc?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to SOL By Melia Phu Quoc?
SOL By Melia Phu Quoc is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at SOL By Melia Phu Quoc also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, SOL By Melia Phu Quoc has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort.
What is the smoking policy at SOL By Melia Phu Quoc?
SOL By Melia Phu Quoc does permit smoking in some areas and is not 100% smoke-free.
See map
Explore the neighborhood
What people love about SOL By Melia Phu Quoc
- 8.8ExcellentLocation
"Distance to beach was fantastic with great sunset views."
Hui | January 14, 2020
- 8.0Very good
"The pool, food credit were sufficient for my stay."
Li | January 21, 2020
- 10.0Exceptional
"Had a wonderful stay at this resort."
Pauline | February 17, 2020
Property ranking|Compared to 653 Phu Quoc Island properties
See all rankings
Cleanliness score
8.8/10
Value for money score
8.7/10
Service score
8.6/10
Room size
35 sqm.
Better than
89
%
of Phu Quoc Island properties
Better than
87
%
of Phu Quoc Island properties
Better than
82
%
of Phu Quoc Island properties
Bigger than
79
%
of Phu Quoc Island properties
Overall rating:
8.5
Excellent
1,068 reviews
1,068 reviews
Cleanliness
8.8
Facilities
8.5
Location
7.9
What travelers say they love:
Free activities like yoga, aqua fitness, gym, ping pong avai...
HUI from Malaysia
Group
Group
Built in 2016, Sol Beach House Phu Quoc by Melia Hotels Internati is a distinct addition to Phu Quoc Island and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Sol Beach House Phu Quoc by Melia Hotels Internati ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, ticket service.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Sol Beach House Phu Quoc by Melia Hotels Internati the perfect base from which to enjoy your stay in Phu Quoc Island.
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Most talked about facilities
Swimming Pool
31 mentions
Breakfast
23 mentions
Beach
20 mentions
Food & Dining
7 mentions
What they offer
8.0
Very goodStaff
"Lastly, great staff, super nice and hard-working!!"
Tate | March 16, 2020
View all reviews
Popular facilities
Fitness center
Massage
Spa
Swimming pool [outdoor]
Bar
Restaurant
Languages spoken
- English
- German
- Portuguese
- Chinese [Mandarin]
- Italian
- Spanish
- French
- Korean
- Vietnamese
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Diving
- Massage
- Spa
- Fishing
- Nightclub
- Swimming pool [outdoor]
- Fitness center
- Private beach
- Ticket services
- Garden
- Snorkeling
- Tours
Cleanliness and safety
- Daily disinfection in common areas
- Hygiene certification
- Staff trained in safety protocol
- Doctor/nurse on call
- Physical distancing of at least 1 meter
- Sterilizing equipment
- First aid kit
- Protective screens in common areas
- Temperature check for guests and staff
- Hand sanitizer
- Safe dining setup
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- Breakfast [free]
- Poolside bar
- Room service [24-hour]
Services and conveniences
- Check-in/out [express]
- Food delivery
- Pets allowed
- Check-in/out [private]
- Front desk [24-hour]
- Safety deposit boxes
- Concierge
- Gift/souvenir shop
- Security [24-hour]
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Library
- Dry cleaning
- Luggage storage
For the kids
- Family room
- Playground
- Kids club
- Swimming pool [kids]
Access
- Cat-friendly
- Dog-friendly
Getting around
- Airport transfer
- Car park [on-site]
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Shower
- Balcony/terrace
- In-room safe box
- TV
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Nearest essentials
Airports
Phu Quoc International Airport (PQC) - Vietnam
3.0 km
Sihanouk International Airport (KOS) - Cambodia
60.7 km
Public transportation
Hon Thom Cable Car
13.6 km
Hospital or clinic
Phu Quoc Hospital
7.7 km
Shopping
Duong Dong Market
8.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Asian
Continental
Vegetarian
Vegan
Gluten-free
Restaurants on site
The Kitchen
Cuisine:International
Menu:Buffet, A-la-carte
Shack
Cuisine:International
Menu:Buffet
What's nearby
Popular landmarks
- Phu Quoc Waterfall - 5.36 km
- Ho Quoc Temple - 6.86 km
- Long Beach - 7.15 km
- Duong Dong Market - 7.99 km
- Sao Beach - 11.82 km
- Phu Quoc Prison - 12.29 km
- Ong Lang Beach - 12.94 km
- Phu Quoc Countryside - 20.34 km
- Vinwonders Phu Quoc - 25.62 km
- Vinpearl Safari - 26.55 km
Nearby landmarks
- Sunset Sanato Beach Club - 920 m
- Phu Quoc International Airport - 2.96 km
- Peppers in Phu Quoc chez Le Ho - 4.69 km
- Boutique ha spa - 4.71 km
- Coi Nguon Museum - 5.3 km
- Tranh Stream - 5.35 km
- Phu Quoc Waterfall - 5.36 km
- Phu Quoc Day Spa - 5.49 km
- Su Muon Pagoda - 5.97 km
- Long Beach Pearl - 6.15 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
Others
- Bed configuration must be confirmed by guests upon make a reservation, unless bed will be prepared regarding from availability.
- Extra bed rates include breakfast.
- Pets are allowed for an additional charge of VND 700,000 per stay per pet.
- Children 12 years and over are considered as adults.
- Maximum children allowed per room is 1.
- Maximum 1 child under 4 years old stay for free if using existing bed.
- Maximum guests allowed per room is 3.
- Children 4-11 years old will be charged VND 1,200,000 per child per night with extra bed and breakfast included. Children 4-11 years old will be charged VND 232,000 for breakfast when using existing bed. Children 12 years and over are considered as adults and will be charge VND 1,346,000 with extra bed and breakfast included.
- A security deposit is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations. The deposit can only be paid in Vietnamese Dong (VND).
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-in until: 12:00 PM
Check-out from: 06:00 AM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 0 VND
Distance from city center: 10 km
Travel time to airport (minutes): 12
The property
Non-smoking rooms/floors: no
Number of bars/lounges: 2
Number of floors: 6
Number of restaurants: 3
Number of rooms : 284
Room voltage: 220
Year property opened: 2016
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Compare to other recommended properties
Best value!  SOL By Melia Phu Quoc |  |  |   | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Excellent 1068 reviews 8.5 Location 7.9 | Excellent 1939 reviews 8.4 Location 7.7 | Excellent 186 reviews 8.7 Location 8.3 | Excellent 1085 reviews 8.3 Location 8.8 |
| Neighborhood | Cua Lap | Ong Lang | Bai Khem | Duong Dong |
Reviews of SOL By Melia Phu Quoc from real guests
Provided by verified guests of 
Agoda Reviews (1068)Booking.com Reviews (1333)
8.5
/
10
Excellent
High score for Phu Quoc Island
Rating
9+ Exceptional (230)
8-9 Excellent (106)
7-8 Very Good (119)
6-7 Good (36)
<6 Below Expectation (58)
Time of the year
Mar - May (139)
Jun - Aug (136)
Sep - Nov (121)
Dec - Feb (153)
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Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Phu Quoc Waterfall
Simply amazing! From start to finish!”
I spent many hours trying to find the ideal hotel for my family of 8 while visiting Phu Quoc Island. All I can say is I will DEFINITELY come back here again in the future. From the newly built facilities to the comfy of the room, I was beyond amazed of how satisfying this trip turned out to be. The moment our family arrived, Sol Beach transferred us back safely to the hotel with welcoming friendly staffs, likewise in returning. Pool was even more beautiful than in the review pictures, beach was very clean, lights were turned on during nighttime, no way we could sleep out and missing out the fun by sitting at our balcony! Rooms were so beautiful, bed was extremely comfy, guaranteed to make you sleep anytime! Breakfast although needs a little improvements on more varieties to choose from. But beyond all, the staffs were so friendly and nice to every request we may had, I can't say how thankful I am enough for them making my family so happy during this trip. Highly recommend this place!
Dear Quynh, We hope you had a good journey back home and that you will once again keep fond memories of your stay at the Sol Beach House Phu Quoc. As on previous occasions, we would like to thank you for taking your time and reviewing our hotel on your departure. Your opinion and comments are highly valuable for our improvement in facilities and service. On behalf of the staffs and myself, I must say we were all delighted to have you back at the Sol Beach House Phu Quoc. We cannot be happier about the comments you wrote. We are glad you had such a wonderful experience with us and trust it will not be long before you will be back for another visit. We assure you in advance of our utmost care and attention and, in the meantime, remain at your entire disposal for any further particular you may wish. Yours Sincerely, Phuong Ngo Guest Experience Sol Beach House Phu Quoc
SUPERB HOTEL! PERFECT STAY and LOCATION!”
Well what can I say, this is the best hotel I think in entire Phu Quoc Island. Our Room was absolutely amazing! The breathtaking view of the sea, glassed bathroom , We got a welcome gift of a bowl of fresh fruits a Vitenamese Hat and SOL Tote Bag, The food was INCREDIBLE. The staff were WONDERFUL most especially Lance the Filipino Manager heading the reception. The pool and how it was designed was something that you would really come back for more, facing towards the sweet and tranquil atmosphere of the beach, mini bar in the pool makes it more interesting and worthy. The cabanas set up for kids are absolutely a plus! My daughter enjoyed every minute of OUR STAY! I was having traveller’s diarrhea this time but my husband and daughter loved their food so much!
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Guest Experience Department Sol Beach House Phu Quoc
Fantastic stay”
We had a very good time at the hotel. We came here for our wedding anniversary and the hotel surprised us with a welcome cake, and bottle of wine! We also received a 20% voucher for Spa and Massage. We stayed at some many hotel before for various occasion and most of them would give a cake. This is the first time we go a bottle of wine! Thanks so much to the hotel staff. Breakfast was nice, and the private beach is fabulous! Nonetheless swimming pool was also big and nice. We could enjoy live band music every night at the swimming pool, fantastic! I strongly recommend Sol Beach house, especially if you are looking for a nice and quiet time in Phu Quoc. We will come again next time.
Dear Nisith Firstly congratulations on your wedding anniversary, and we wish you both many years of health and happiness in the years ahead. I appreciate your recognition of our intimate service and I am happy to know that you have been warmly taken care of by our colleague. Again, thank you for your trust in the Sol Beach House Phu Quoc. We look forward to welcoming you back next year to celebrate your anniversary. Best regards Thinh Guest Experience
Relaxing weekend in Phu Quoc”
My wife and I had a fantastic weekend at the Sol Beach House in Phu Quoc. We really enjoyed the food, the pool and the beach. The hotel just recently opened, therefore it's very modern and clean. I would say the staff still needs some training, but this probably due to the fact the place is very new. That being said, we will definitely go back there, and recommend it to our friends.
Dear Marc Thank you so much for choosing Sol Beach House Phu Quoc to stay and for taking your valuable time to share with the broader Agoda community. I am very much delighted to hear that you enjoyed your stay with us and rest assured that your kind feedback will be shared with the broader hotel team. We look forward to welcoming you back very soon. With best regards, Thinh Guest Experience Trinh
I stayed for 3 nights and had complains, but very well handled by Service manager. ”
I've stayed and at the first day, untrained staff made big uncomfortable situation to me. so I raised very strong complain to the Hotel. After the investigation, service manager leader started very careful service to me and did his best to compensate all the situation till the last day of staying. Conclusively, I am very satisfied with this proper action from the hotel. I will visit again to take this kind of careful service if I will go to Phu quoc again. (Thanks, Mr. Lance.) This hotel has very beautiful sunset view + swimming pool, and beach. so if you wanna enjoy within Hotel for many days, this would be good choice.
Dear our Valued Guest, Xin Chao from Sol Beach House Phu Quoc. It`s our greatest pleasure to get such a good review from you. We highly appreciate your choice and time taken to share your experience. We are more than happy to know that you`ve been enjoying your staying with us and mostly we met your expectations. We also would like to say sorry if you met any inconveniences during your stay. Guest satisfaction is by far our top priority and your compliments are the best reward for us. Please be ensure we will forward all your compliments to Mr Lance and all the team. We are already waiting for your coming back to YOUR HOUSE ON THE BEACH to MAKE YOUR HOLIDAYS FRESH and to impress you more with our innovations. Best Regards, Oksana Ustiuzhina Guest Experience Department Sol Beach House Phu Quoc
Great hotel with nice swimming pool”
Pro: nice swimming pool with center bar, clean room, good A/C, ok breakfast buffet. Location is a little bit far from the center, but if you rent a motorbike is ok to cruise around Phu Quoc island. Con: none. Overall this hotel is great with the money paid for. Good resort for relaxation.
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager Sol Beach House Phu Quoc
Amazing staff and ambience”
We were a couple traveling for 3 nights in Phu Quoc and decided to stay at Sol Beach House. It was definitely one of the best hotels we’ve stayed in. The staff were amazing! And the pool is the perfect place to chill after a long day spent outdoors.
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
Excellent resort ever!!!”
I spent 2 days here and was absolutely impressed by the friendly staffs and the beauty of the resort. Everything was amazing. I will definitely come back if i go to Phu Quoc.
Dear Tuyền, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from friendly staffs to the beauty of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Your Sincerely, Thinh Tran Guest Experience Sol Beach House Phu Quoc
Friendly and welcoming staff, amazing beachside pool, spacious,modern and clean room with seaview ”
Very good experience in sol beach house, will definitely recommend to others! Free airport shuttle service, smooth check in service, spacious, modern and clean room. All room types facing sea view (subject to avaibility). 5 stars international buffet breakfast from 7-10am. Free activities like yoga, aqua fitness, gym, ping pong available. Friendly staff to call taxi/book tour/even carry your luggage to your room! Beachside pool is amazing! I can stay in hotel all day long! Cons: the hotel situated 15minutes from the town area, around 140k dong/way. Free shuttle service is provided but in limited time schedule. My room was not supplied with towels but the staff responded fast to send me the towel. Overall it’s a very good stay experience. Will come here again!
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! Thank you for sharing to us your constructive feedback about your recent stay in our hotel. We appreciated your time and effort to let us know the outcome of your experience. Thank you for all the compliments about our services and facilities. Rest assured that at YOUR HOUSE ON THE BEACH, providing quality and superior guest experience is our priority. On the other hand, we are sorry for all the lapses you had during this time. We will be taking note your feedback and suggestions and this is the only means we can improve our service. We are looking forward that in the future we can serve you even better with our innovations in our services and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager Sol Beach House Phu Quoc
Good facilities and view from room, but staff is not good”
Pros: Lobby, swimming pool is nice and big; breakfast buffet & set menu for lunch is delicious Cons: the staff is not friendly and not useful. I have to wait a long time for check in, late over 2pm without any guidance from receptionist. Just it, everything is good and I will come back this resort if I travel to Phu Quoc again.
Dear Nguyen, Warmest regards from Sol Beach House Phu Quoc! It is a great pleasure to know that you enjoyed our resort. However we still feel that we could do it better. We would focus on staff training to provide a better service. Our check in time is 2pm so despite we try our best to give the rooms before sometimes due to the high occupancy we cannot. If you come back to Phu Quoc anytime we would love to welcome you again! Sincerely, Alvaro Fernandez Lopez Guest Experience Manager
great stay”
very good resort for your stay in Phu Quoc
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
Beautiful resort ”
We had a relaxing stay at sol beach house. The views were great from our hotel room. There was a bit of rain but it was still serene and relaxing. We rented scooters from the from desk who had someone brought them over. The beach was the most clearest waters I’ve seen. The food was also delicious. Hotel location was a bit far from night market but it made for a great ride. Would stay again.
Dear Son, Greetings from Sol Beach House Phu Quoc. First, we would like to extend our deepest gratitude for choosing our hotel during your holidays in the beautiful island of Phu Quoc. We are very delighted to receive such a wonderful comments and feedback during your experience with us. Thank you for the appreciation of our offered services and facilities in our hotel. Receiving a nice opinions from you based on your recent stay in our hotel motivates us to excel farther and go beyond to meet our guests' expectations and satisfaction. Rest assured that we will do our best to improve more in providing the best experience for our guests. Meanwhile, we are looking forward to have another opportunities to have you once again in our hotel in the near future. FEEL THE MOOD with SOL BEACH HOUSE PHU QUOC! Sincerely Yours, Lance Navarra Leong (Mr.) Guest Relations Manager Sol Beach House Phu Quoc
Excellent”
Sol beach house is quite near the airport approx 10kms. It has a shuttle pickup from the airport at specific timings. Food, ambience, location, beach are excellent and so are the facilities on the property. They need to improve on two things mainly firstly, bathroom door is transparent. Secondly they charge you for everything ie, I lost one key card and was charged VND200k for the same. I guess the hotels in Mui Ne , Dalat, Nha Trang, Vung Tau spoilt me. Also this is a hotel for the well heeled as food is extremely expensive so beware!!
Dear Anand, Xin Chao from Sol Beach House Phu Quoc! Thank you for choosing our hotel during your holidays in the beautiful island of Phu Quoc! We appreciated your time to share your recent experience with us to your fellow travelers. We are very grateful that you appreciated our hotel location, our free shuttle bus service from the airport, our food, our hotel ambiance and our beach. We will do our utmost to sustain the level of satisfaction for our guests. On the other hand, we apologized if in some aspects we failed to meet your expectations. For your bathroom problem, this caught our attention already and we will innovate this in the near future. With regards of charging you 200,000 VND for the lost key card, this is upon our hotel policy and we are sorry if this is not in accordance to your satisfaction. We valued your suggestion and we will be moving forward to improve the level of our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Rela
Simply The best Hotel in Phu Quoc Amazing beachfront property with great team of staff ”
Read many reviews before choosing this hotel but it is truly out of this world first impression is so important and the greeting by Mr Lance Navarra Leong was fabulous a very professional young man and excellent at his job he and his team do an amazing job the service in all departments is excellent, I selected a Deluxe Oceanview room amazing sea view of beach and pool area, rooms lovely comfortable modern and spacious with every amenity you need, the pool area is simply amazing so relaxing and a huge pool overlooking the magnificent beach, i selected the All Inclusive option what amazing value for money with good quality and selection of food and beverages includes wine, sparking wines, beers ,cocktail of day and a good choice of menu, the breakfast was out of this world there was only one bad thing the holiday had to come to an end but i cannot wait to return keep up the excellent work Mr Lance and his team this is a lovely beachfront hotel offering great value for money
Dear Valued Guest, Xin Chao from Sol Beach House Phu Quoc. It`s our greatest pleasure to get such an amazing review from you. We highly appreciate your choice and time taken to share your experience. We are more than happy to know that you`ve been enjoying your staying with us and we met your expectations. Guest satisfaction is by far our top priority and your compliments are the best reward for us. Please be ensure we will forward all your compliments to Mr Lance and all the team. We are already waiting for your coming back to YOUR HOUSE ON THE BEACH to MAKE YOUR HOLIDAYS FRESH and to impress you more with our innovations. Sincerely yours, Guest Experience Department Sol Beach House Phu Quoc
Memorable”
Everything was perfect. Room was nice and very clean, don't forget to ask the high floor for best view. The staff was helpful and friendly. Located 10 minutes by taxi from Airport, for saving your pocket the hotel provide shuttle bus and it was very helpful. If you want to go downtown or discover a whole island, the hotel can help to rent a motorbike. Great breakfast and live music every night during my stay. I will back here again for staying at PQ island.
Dear Bernardus, Greetings from Sol Beach House Phu Quoc! It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Kind Regards, Phuong Ngo Guest Experience Sol Beach House Phu Quoc
Khách sạn view đẹp, cơ sở vật chất mới, món ăn thì hơi tệ”
Mình đi du lịch cùng bạn nhân dịp sinh nhật anh ấy, chỉ ở đây tgian ngắn thôi nhưng khá hài lòng về cơ sở vật chất cũng như nhân viên ở đây. Vào hôm check in mình mới nhắn với lễ tân rằng hôm ấy là sinh nhật bạn của mình và mình muốn hỏi mua 1 cái bánh kem nhỏ (do đi tìm trên đường không thấy, mình không rành đường mà KS lại hơi xa trung tâm) không biết có thể hay không. Thu ngân xin phép mình một ít thời gian để hỏi lại nhà hàng. Nhưng chỉ vừa lên tới phòng 1 bạn lễ tân đã đt lên nói rằng Sol sẽ tặng bạn mình bánh kem sinh nhật. Rất dễ thương. Về không gian phòng: rộng rãi và thoáng mát, view nhìn thẳng ra hồ bơi và biển, mình rất thích tắm bồn và bồn ở đây thì khá sạch và mới (chắc do KS mới hehe) Nhà hàng SHACK: đồ ăn ở SHACK chủ yếu ăn cho lót dạ ăn bữa ăn nho nhỏ, mà với mình thì cũng khá hợp khẩu vị. Hồ bơi: sạch, đẹp, thoáng, không có cát, nước trong veo, lúc đó cũng ít người bơi mà đa số lại là khách HQ nên thoải mái. Nhà hàng OLA BEACH CLUB: với mình món bò ở đây là một
Dear Tam, We hope you had a nice journey back home and that you will once again keep fond memories of your stay at the Sol Beach House Phu Quoc. Your opinion and comments are highly valuable. On behalf of the staff and myself, I must say we were all delighted to have you back at the Sol Beach House Phu Quoc. We assure you in advance of our utmost care and attention and, in the meantime, remain at your entire disposal for any further particular you may wish. Sincerely Yours, Guest Experience Department Sol Beach House Phu Quoc
Pool is good! ”
They are kind and always be nice. The location is a little bit far from duong dong town. And they offer the shuttle bus between town and resort. But If you need to use it, you have to book a shuttle. Otherwise you might get a taxi. Pool is so big and nice. It has great view also. I could see an amazing sunset everynight! If you stay at sol beach house, You could see too! Hope you enjoy your journey☺️
Dear Valued Guest, Xin Chao from Sol Beach House Phu Quoc. Thank you for choosing us and sharing your experience. It`s a big honor for us to get such an amazing review. Here in YOUR HOUSE ON THE BEACH to meet your expectations and to make you FEEL THE MOOD is our major priority. We are more than happy to know that you`ve been satisfied with our services and facilities. Please be ensure you`re always welcome in Sol Beach House Phu Quoc and don`t hesitate to contact us for any further information. Best regards, Oksana Ustiuzhina Guest Experience Department Sol Beach House Phu Quoc
Friendly staff, great view”
Highly recommend my friends to stay at Sol Beach house. The decoration there is so impressive. We were welcomed with warm environment <3
Dear Hoai, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from service to food of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Alvaro Lopez (Mr.) Guest Experience Manager Sol Beach House Phu Quoc
Quá ổn”
Ngày trc đi thì thấy ok, sau khi đi Vinpearl Ha Long về mới thầy Sol quá 5 sao, quá ổn. Sẽ giới thiệu vs nhưngx ai có ý định đi Phú Quốc
Dear Pham, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from service to food of our resort are gorgeous and greatly appreciated and will help ensure the services provided at Sol Beach House are of the highest quality. We are so pleased that you're enjoying your holiday! We thank again for taking the time to share your experience, also suggestion. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Leong (Mr.) Guest Relations Manager Sol Beach House Phu Quoc
Excellent”
We stayed 2 nights at the deluxe room. It is a very large room with extra large balcony, high quality brand new furniture. The reception desk is very friendly and proactive as found in most international quality hotels. The facilities at beach side are excellent with the Shack standing as the best food snack location. The breakfast seems average in my opinion for this hotel rating with basic food variety. We haven't had a chance to try the Ola as it seems opened only at odd time, noted that the price is very expensive for the There is no minimart for purchasing handy necessity like water and snack. A 1.5l bottle of water costs 80,000 dong. It is 15,000 dong outside the resort perimeter. I need to use 2-3 litre per day so it is expensive as the hotel provided 2 small water bottles. A beer costs 60,000 dong while I can go to town or 10 min walk outside to purchase for 18,000. So expect to budget enough if you are a wine or beer drinker.
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc. Thank you so much for your stay in our Hotel. We hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation. We will be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc