Somerset Emerald City Suzhou
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 Somerset Emerald City Suzhou
 Somerset Emerald City Suzhou
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8.1
Excellent
/10
(191 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
FREE
  • Green Ridge Plaza420 m
  • Heshan Park430 m
  • ShiDai Jie1.17 km
  • Suzhou Amusement Land1.55 km
  • Suzhou New District Commercial Hub1.86 km
  • Hanshan Temple2.02 km
  • Suzhou Fengqiao Scenery Spot2.1 km
  • Metro Mall (new)2.58 km
  • Suzhou City Stadium2.62 km
  • Canal Park2.67 km
  • Free Wi-Fi

    Somerset Emerald City Suzhou

    No.436 Changjiang Road Suzhou New District, Suzhou New District, Suzhou, China, - See map
    "This hotel was right in the middle of Emerald City shopping centre which was a very nice tidy shopping centre with water fountains which when working ..."
    Vicki - August 22, 2017
    Exceptional reputation
    Recommended by 88% of guests
    Excellent cleanliness
    8.4 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Blackout curtains

    Property ranking|Compared to 2,383 Suzhou properties
    See all rankings
    Room size
    102 sqm.
    Room comfort score
    7.8/10
    Value for money score
    8.4/10
    Service score
    8.3/10
    Bigger than
    99
    %
    of Suzhou properties
    Better than
    98
    %
    of Suzhou properties
    Better than
    97
    %
    of Suzhou properties
    Better than
    97
    %
    of Suzhou properties
    Value for money8.4
    Distance to city center9 km
    Location rating8.1
    Nearest airportSuzhou Guangfu Airport (SZV)
    Distance to airport14.6 km

    Rooms available at Somerset Emerald City Suzhou

    7.8
    Very good
    Room comfort & quality
    Three Bedroom Premier
    Three Bedroom Premier
    ...
    • Room size: 184 m²/1981 ft²
    • City view
    • 1 king bed & 1 single bed &...
    Enter dates to see prices
    3 Bedroom Executive Suite
    3 Bedroom Executive Suite
    ...
    • Room size: 184 m²/1981 ft²
    • City view
    • 1 king bed & 1 single bed &...
    Enter dates to see prices
    2 Bedroom Executive Suite
    2 Bedroom Executive Suite
    ...
    • Room size: 108 m²/1163 ft²
    • City view
    • 1 king bed & 1 single bed &...
    Enter dates to see prices
    Two Bedroom Premier Suite
    Two Bedroom Premier Suite
    ...
    • Room size: 108 m²/1163 ft²
    • City view
    • 1 king bed & 1 single bed
    Enter dates to see prices
    One Bedroom Premier Suite
    One Bedroom Premier Suite
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    One Bedroom Executive Suite
    One Bedroom Executive Suite
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Premier
    Studio Premier
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Studio Executive Suite
    Studio Executive Suite
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Three Bedroom Executive Suite
    Three Bedroom Executive Suite
    ...
    • Room size: 184 m²/1981 ft²
    • 1 single bed and 2 king bed...
    Enter dates to see prices
    Three Bedroom Premier Suite
    Three Bedroom Premier Suite
    ...
    • Room size: 184 m²/1981 ft²
    • 1 single bed and 2 king bed...
    Enter dates to see prices

    What people love about Somerset Emerald City Suzhou

    • 10.0
      Exceptional

      "Stay like a local home, and travel around without worry."

      Foo S.

      |

      December 5, 2017

    • 9.2
      Exceptional

      "The hotel charges is value for me with convenient area"

      Bernard

      |

      January 18, 2018

    • 8.4
      Excellent
      Staff 

      "Very helpful & friendly front office receptionists."

      NENG H.

      |

      December 14, 2017

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    More about Somerset Emerald City Suzhou

    More about Somerset Emerald City Suzhou

    7.6
    Very good

    "Good apartment type hotel with good location to food and a s..."

    See M.

    |

    December 3, 2016

    An overview

    Show less

    What they offer

    7.6
    Very good

    "The surrounding become more attractive with the adjacent new..."

    TOH

    |

    December 28, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian

    Restaurants on site

    Restaurant
    Cuisine:American
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Somerset Emerald City Suzhou from real guests

    Overall rating
    8.4
    Excellent
    From 382 reviews
    Provided by verified guests of
    Agoda Reviews (191)Booking.com Reviews (131)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location8.1
    Room comfort and quality7.8
    Service8.3
    Value for money8.4
    High score for Suzhou
    Rating
    9+ Exceptional (28)
    8-9 Excellent (26)
    7-8 Very Good (36)
    6-7 Good (22)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (36)
    Jun - Aug (32)
    Sep - Nov (31)
    Dec - Feb (21)
    All guests (191)
    All room types
    All languages

    Show reviews that mention 

    Showing 120 verified guest comments
    12345
    9.6
    Exceptional
    Joki from Indonesia
    Couple
    Studio Executive Suite
    Stayed 2 nights in February, 2018

    nice apartment, bear mrt”

    it's a nice, clean, spacious 1 BR apart. This was the only one apart during stay in china, that have the complite toilet bowl with watering...so glad. it's just the staff us not local, so when we ask around n how to go to 1 place, they don't know..think should have 1 local to place in the lobby or recrption, it will help. first time looking this apart, is a bit difficult, coz it was situated in emerald city, attach to mall... but actualy very strategically.

    Reviewed May 05, 2018

    Dear guests, thank you for staying in Somerset Emerald City Suzhou, we are so glad that you like your stay here with us. We Looking forward to your continued support and staying.

    Responded February 03, 2019
    Somerset Emerald City Suzhou
    9.0
    Exceptional
    Wai from Hong Kong
    Business traveler
    2 Bedroom Executive Suite
    Stayed 2 nights in August, 2012

    Everything you need in the suite”

    good for long stay

    I had a 2-room suite with my assistant. rooms are clean & spacious. The kitchen has everything you need although we stayed only 1 night & didn't use this facility. We met a lady (who must have atayed there for quite a while) with her beautiful baby girl at the coffee shop. The staff helped her taking care of the baby while she was having breakfast. What a family-like atmosphere

    Reviewed August 26, 2012
    9.2
    Exceptional
    Kui from Hong Kong
    Business traveler
    One Bedroom Premier Suite
    Stayed 5 nights in October, 2018

    Exceptional”

    A bit Far from City Centre and Metro Station, but a big Shopping Mall nearby

    Reviewed November 27, 2018

    Thanks for choosing Somerset Emerald City Suzhou. We are so delighted that you can share your feedback with us. We are looking forward to seeing you again.

    Responded December 10, 2018
    Somerset Emerald City Suzhou
    9.6
    Exceptional
    Kim from South Korea
    Business traveler
    Studio Executive Suite
    Stayed 2 nights in July, 2017

    Business or Travel in Suzhou”

    I strongly recommend this hotel if you are looking for reasonable price and cozy hotel near this city. The hotel has kitchen and washing machine in side the room so you can easily use them and cook something if you need it. The price is reasonable and staffs are so kind. You can also easily access the shopping mall near the hotel.

    Reviewed January 08, 2018

    Dear Guest, Thank you for taking the time to share your stay experience at Somerset Emerald City Suzhou. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Somerset Emerald City Suzhou, we look forward to welcoming you again at any one of our serviced residences

    Responded January 15, 2018
    Somerset Emerald City Suzhou
    10.0
    Exceptional
    Vicki from New Zealand
    Couple
    One Bedroom Executive Suite
    Stayed 6 nights in August, 2017

    Exceptional”

    This hotel was right in the middle of Emerald City shopping centre which was a very nice tidy shopping centre with water fountains which when working lit up in different colours. Also there was three branches with shops restaurants, lanterns and trees with blossom very pretty. Also can walk to the theme park, tram line and subway. Had a room with two balcony's separate bedroom separate kitchen and dining living area and washing machine

    Reviewed August 22, 2017

    Dear, Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon.

    Responded September 01, 2017
    Somerset Emerald City Suzhou
    9.2
    Exceptional
    DORA from Singapore
    Solo traveler
    Studio Executive Suite
    Stayed 3 nights in June, 2017

    Surrounded with food and shopping 😘”

    Room is cozy, felt very much at home, I had a 3 very good sleeping night, totally at peace with no sound. Location is great, you will never go hungry, surronded by large malls and food streets. Will be back again. 👍👍

    Reviewed June 19, 2017

    Dear, Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are heartened to note you especially liked our strategic location due to its accessibility to many eateries and restaurants serving food of all cuisines and varying price range, It has been our great pleasure being of service to you and all of us truly look forward to hosting you again soon.

    Responded June 22, 2017
    Somerset Emerald City Suzhou
    8.0
    Excellent
    Kok from Singapore
    Business traveler
    Studio Executive Suite
    Stayed 1 night in September, 2014

    Pleasant Stay with all the amentities nearby”

    Comfortable, Convenience and easy access

    This is the 3rd time I have being staying there and I will be back to stay there because of the nice room with Oven, Washing machine and cooking utensils. It is a home away from home. Nice hotel with all the amenities and good food nearby with a shopping mall on the ground floor. Will definitely be back.

    Reviewed September 24, 2014
    8.7
    Excellent
    Kok from Singapore
    Business traveler
    One Bedroom Premier Suite
    Stayed 1 night in July, 2014

    Great Hotel at Suzhou new District”

    Conveniently located, Easy Access and Clean environment

    This hotel which is located near my company's plant is a very convenient Home stay hotel wit all Kitchen utilities including washing machine, Microwave oven and Big Fridge. It is definitely a home away from home. This suite room that I got is great. Will be back.

    Reviewed August 05, 2014
    8.0
    Excellent
    AHMED from Saudi Arabia
    Family with young children
    2 Bedroom Executive Suite
    Stayed 2 nights in April, 2013

    it's nice and good rate and good position”

    location - price - clean

    it's nice and good rate and good position it's nice and good rate and good position it's nice and good rate and good position it's nice and good rate and good position it's nice and good rate and good position it's nice and good rate and good position it's nice and good rate and good position

    Reviewed July 14, 2013
    9.0
    Exceptional
    Anna from New Zealand
    Business traveler
    One Bedroom Executive Suite
    Stayed 2 nights in March, 2013

    Nice big rooms, all amenities that you need are in”

    Big rooms, free internet, free parking

    It was nice clean apartment style hotel. Close to a big shopping mall that has everything you may need from supermarket, mobile phone company to hairdresser. I would recommend this hotel but keep in mind its not close to city centre.

    Reviewed April 12, 2013
    7.3
    Very good
    Sibin from India
    Business traveler
    Studio Executive Suite
    Stayed 2 nights in March, 2012

    Beautiful Hotel”

    Has very beautiful garden

    this hotel is really great. there is a garden that runs all around the hotel. there is also a small pond with lots of fishes that come up to be fed during the day. the hotel as it is seems to be old. the rooms and the equipment seemed old. but still was an enjoyable experience.

    Reviewed March 19, 2012
    9.0
    Exceptional
    TOH from Malaysia
    Business traveler
    Studio Executive Suite
    Stayed 6 nights in February, 2012

    Excellence facilities”

    Excellence facilities and good location

    i am the frequent traveller to suzhou and stayed not less than eight hotels in suzhou for the past. at this moment, i found somerset emerald city suzhou hotel is the most satisfactory in term of facilities,cleanliness, friendly staff and very good location which just next to the shopping mall with plenty of restaurants and food outlets. and also the room rate is very reasonable. my next trip to suzhou will be stay in somerset emerald city suzhou hotel again.

    Reviewed February 22, 2012
    9.3
    Exceptional
    Ngian from Singapore
    Family with young children
    2 Bedroom Executive Suite
    Stayed 3 nights in June, 2011

    Great Hotel, Great Location ”

    Clean, Comfort & 100% Safe

    this is by far the best hotel i have stayed during my recent 2 weeks vacation in china. for those travelling to suzhou, i will strongly recommend this hotel which you will never regret. i will look for the same brand name the next visit to china.

    Reviewed June 27, 2011
    8.3
    Excellent
    Jae from South Korea
    Couple
    Studio Executive Suite
    Stayed 1 night in March, 2011

    Nice location and decent service”

    clean rooms and nice services. Location not bad

    it is only 20 minutes away from the bus/train station, and most of the attraction are only 10 mins away from the hotel. despite the fact that this is not a hotel, but more like a residence, their concierge service is not bad at all. they are very nice and speak english very well. breakfast is also nice. i was very satisfied with both price and the location. also located right next to emeral city mall,so you can shop around as well.

    Reviewed April 05, 2011
    9.3
    Exceptional
    Charles from Singapore
    Business traveler
    Studio Executive Suite
    Stayed 3 nights in March, 2011

    Great even for a long stay!”

    Location, Amenities, Convenience, Service

    Great location right next to the Green Gem Mall, where I got access to Food, Drinks, Shopping, etc. As with the Ascott Group hotels/Service Apartments, the room comes fully equipped with amenities/utensils for the long stay as well. I went to BreadTalk and the local Supermarket to get my supplies and did some cooking as well,

    Reviewed March 24, 2011
    8.4
    Excellent
    Bernard from Malaysia
    Couple
    One Bedroom Executive Suite
    Stayed 3 nights in January, 2018

    Value for money ”

    Good location with value for money room

    Reviewed January 21, 2018

    Dear guest, thank you for choosing Somerset Emerald City Suzhou and sharing you feedback with us. We are so happy that you feel your stay was value for money, but we think we should try to do better and better, and make all the guests feel value morn than money you paid. We hope to see you soon~

    Responded January 22, 2018
    Somerset Emerald City Suzhou
    9.2
    Exceptional
    Bernard from Malaysia
    Business traveler
    Studio Executive Suite
    Stayed 3 nights in January, 2018

    Value for money ”

    The hotel charges is value for me with convenient area

    Reviewed January 18, 2018

    Dear guests, thank you for choosing Somerset Emerald City Suzhou and sharing your experience. We are so happy that you feel our room and service value for money, but we will try to do better and make the guests feel value more than money. All of our staff are looking forward to seeing you again.

    Responded January 22, 2018
    Somerset Emerald City Suzhou
    9.2
    Exceptional
    SUKMIN from South Korea
    Business traveler
    Studio Executive Suite
    Stayed 2 nights in December, 2017

    Nice location and warm place”

    Hotel location is very good at shopping center. But room is a little cold and dry. Workers are also very kind. I will stay this hotel again.

    Reviewed December 20, 2017

    Dear Guest, Thanks for choosing Somerset Emerald City Suzhou, we are so glad that you enjoy your stay with us. Next time if you have any problem, please feel free to contact us staff to solve. Hope to see you again!

    Responded December 21, 2017
    Somerset Emerald City Suzhou
    8.4
    Excellent
    NENG from Malaysia
    Solo traveler
    Studio Executive Suite
    Stayed 3 nights in December, 2017

    Excellent”

    Very helpful & friendly front office receptionists.

    Reviewed December 14, 2017

    Greetings! The team at Somerset Emerald City Suzhou sincerely thanks you for your high recommendation for our serviced residence and we are delighted you enjoyed all aspects of your stay with us. We are truly looking forward to see you again.

    Responded December 18, 2017
    Somerset Emerald City Suzhou
    10.0
    Exceptional
    Foo from Malaysia
    Family with young children
    One Bedroom Executive Suite
    Stayed 1 night in November, 2017

    Great for family holiday”

    Everything you need , you can find it here. Stay like a local home, and travel around without worry.

    Reviewed December 05, 2017

    Dear Foo, thanks for choosing Somerset Emerald City Suzhou and give us your feedback. We are so glad that you like your stay with us. Also we will do better and better, we are trying to bring more convenience and warm to all guest. Hope to see you again!

    Responded December 06, 2017
    Somerset Emerald City Suzhou
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    • Excellent location
    • Hanshan Temple