St. Rich Hotel
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6.6
Good
/10
(170 reviews)See what guests said
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7.3
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
Available
  • North commodity Market110 m
  • Wushan Night Market290 m
  • Solutions for hundreds of new century Shopping Center330 m
  • Zhejiang University First Affiliated Hospital330 m
  • Solution of baixin Yuan China Shopping Mall360 m
  • Hangzhou Si Cheng Church420 m
  • Quality Control Center Hospital Of Tcm In Zhejiang540 m
  • Second Affiliated Hospital570 m
  • Lung Cheung Garment city Market700 m
  • Pearl Market for haberdashery Market700 m
  • Free Wi-Fi

    St. Rich Hotel

    No.215 Middle Zhong He Road, ShangCheng District & Hangzhou Main Train Station, Hangzhou, China, 310006 - See map
    Good comfort
    6.6 room quality and comfort
    Good service
    6.5 rating for service
    • 700 meters to public transportation

    • Located in heart of Hangzhou

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    Property ranking|Compared to 3,072 Hangzhou properties
    See all rankings
    Room comfort score
    6.6/10
    Value for money score
    7.0/10
    Location score
    7.3/10
    Cleanliness score
    6.4/10
    Better than
    96
    %
    of Hangzhou properties
    Better than
    94
    %
    of Hangzhou properties
    Better than
    94
    %
    of Hangzhou properties
    Better than
    94
    %
    of Hangzhou properties
    Value for money7.0
    Distance to city center5.1 km
    Location rating7.3
    Nearest airportHangzhou Xiaoshan International Airport (HGH)
    Distance to airport25.1 km

    Rooms available at St. Rich Hotel

    Business
    Business
    ...
    • Room size: 25 m²/269 ft²
    • Lake view
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    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
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    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 3 single beds and 1 double ...
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    Economy
    Economy
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
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    Hot Deal
    Hot Deal
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Family
    Family
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 single bed and 1 king bed
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    VIP Room
    VIP Room
    ...
    • Non-smoking
    • Shower
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    Double Single Use Standard
    Double Single Use Standard
    ...
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      Double Single Use Deluxe
      Double Single Use Deluxe
      ...
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        Run of House
        Run of House
        ...
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          More about St. Rich Hotel

          More about St. Rich Hotel

          An overview

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          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

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          Property's guest policies

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          Some helpful facts

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          Reviews of St. Rich Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (170)
          Cleanliness6.4
          Location7.3
          Room comfort and quality6.6
          Service6.5
          Value for money7.0
          High score for Hangzhou
          Rating
          9+ Exceptional (6)
          8-9 Excellent (15)
          7-8 Very Good (41)
          6-7 Good (43)
          <6 Below Expectation (64)
          Time of the year
          Mar - May (54)
          Jun - Aug (40)
          Sep - Nov (34)
          Dec - Feb (41)
          All guests (170)
          All room types
          All languages

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          Showing 169 verified guest comments
          12345
          6.3
          Good
          Andrew from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in October, 2012

          Finally a hotel in Hangzhou that speaks English”

          Reception has people that speak English

          Centrally located. Can be reached by bus from Hangzhou airport. Just go to the domestic terminal and go to the bus counter, ask for the bus that goes to Ping Hai Lu - RMB20. It is the second stop. From the stop it is 3 minutes walk to the hotel. Took a deluxe room - on the small side but enough space for a solo traveller.

          Reviewed November 06, 2012
          5.0
          Martino from Indonesia
          Solo traveler
          Economy
          Stayed 2 nights in August, 2012

          OK location, small room”

          Cheap

          Booked this hotel as it seems to be cheap and photos of the hotel was very nice. Soon as I arrived at my room, I just realized that they surely do have a very good photographer. Room was small, dirty, and for some strange reason, at particular hours the toilet doesn't flush.

          Reviewed August 10, 2012
          7.7
          Very good
          JEFFRY from Indonesia
          Solo traveler
          Economy
          Stayed 2 nights in July, 2012

          A good hotel but questionable n strange bathroom.”

          room is big enough,television channels is good n well located.

          the only negative thing was probably the bathroom. it's a beautiful bathroom but lighting was poor,automatic lighting system makes it very dark inside. another problem is that the bathroom is visible from the bedroom! they use glasses without enough covering(30% visibility)! non sense! but it doesn't bother me since i'm a solo traveler.

          Reviewed July 23, 2012
          9.0
          Exceptional
          Leo from Indonesia
          Couple
          Standard
          Stayed 1 night in February, 2012

          Great hotel, value for money”

          Clean, accessible, friendly staffs

          Great place, value for money, location is accessible. CNY 97 from XiaoShan airport CNY 12 to Hangzhou Railway Station CNY 11 to Xi Hu (was informed it's walkable abt 10-15 mins) Good for those budget travellers

          Reviewed March 02, 2012
          6.3
          Good
          Nabun from Indonesia
          Business traveler
          Standard
          Stayed 1 night in December, 2011

          Good room ”

          easy to find food

          Check in at this hotel was easy and easy to find . The taxi man know the hotel address. the receiptionist were very kind and nice. Nice rooms and clean room . very near to xiwu and night market . 10 minutes walking distance to Yuan an street ( Shopping street ) . very good location.

          Reviewed December 19, 2011
          8.7
          Excellent
          Martine from Canada
          Couple
          Standard
          Stayed 1 night in December, 2011

          Very comfortable hotel”

          Cheap, clean, close to the lake

          We enjoyed this hotel because of it's proximity to West lake. It was modern and had very clean bathroom and beautiful shower, huge with class walls. The hotel also had heating (not all of them have it) and that was a plus since the weather was a bit chilly.

          Reviewed December 16, 2011
          8.0
          Excellent
          Siew from Malaysia
          Group
          Standard
          Stayed 2 nights in October, 2011

          Nice hotel”

          Nice breakfast and room

          nice hotel and comfortable bed. facing highway which make it a bit noisy. the staff can help you to book the tour package which come out cheaper than going alone after adding up all the entrance fees but recommend for those who able to read chinese,

          Reviewed December 11, 2011
          8.0
          Excellent
          shirish from India
          Business traveler
          Economy
          Stayed 2 nights in October, 2011

          excellent value”

          good rooms, clean bathroom, average breakfast

          I had stayed in another hotel close-by paying double this amount and for the same kind of comfort. Couple of staff have working knowledge of English.Cable connected internet available and they give water.

          Reviewed October 22, 2011
          2.0
          How from Malaysia
          Business traveler
          Standard
          Stayed 2 nights in August, 2011

          Bad hotel!”

          Nothing good at all

          Have a bad stay and definitely bad day in this hotel. The bed is not clean, the room isn't clean, the staff isn't polite at all. The hotel rent hours to one night stand customer. Received calls from massage at midnight. Breakfast is not good at all. Not recommend this hotel to anyone.

          Reviewed August 07, 2011
          8.0
          Excellent
          preecha from Thailand
          Business traveler
          Standard
          Stayed 1 night in July, 2011

          Lovely hotel and service with a smile”

          Great location but small rooms

          The hotel is located in the city, near the night market. We are able to travel (for a distance of 2 km) clean room standards. Although the rooms are a bit small. It has a fully equipped enough. (Connected to the Internet in the room. The signal is not very good.) Receptionist, smiling and courteous, but I do not speak English very well. Chinese-style breakfast. But it also has a beacon for those who like American breakfast. For the evening with food for the Japanese food service. Food prices is acceptable.

          Reviewed July 26, 2011
          9.3
          Exceptional
          matnoh from Malaysia
          Couple
          Deluxe
          Stayed 1 night in September, 2014

          value for money”

          walking distance to westlake. 10 min walking to night market and padestrial walk (shooping walk). very close to muslim restorent (halal 5 minit walk)

          Very comfordtable and the staff very friendly and halpfull.

          Reviewed October 04, 2014
          8.3
          Excellent
          Keng from Malaysia
          Business traveler
          Standard
          Stayed 2 nights in November, 2011

          Great Location, Nearby the Main Train Station”

          Beside the Train Station wehre you can traver to different state of China easily

          Near the Train Station, When for a business Trip at offshore of Shnghai by staying at this hotel is realyl conenient for me

          Reviewed November 24, 2011
          4.3
          Z from Malaysia
          Business traveler
          Hot Deal
          Stayed 2 nights in May, 2014

          Not too bad. But there are other better hotels.”

          Fast check in and check out.

          Hotel was just next to an elevated highway, so, it could be quite noisy esp at night. Rooms are extremely small. The bathroom has glass partitions which are not covered at all. So if you're staying with your colleague/friend/children, taking shower or getting a poop might be a problem. They might have to leave the room till you finish unless you do not mind being in full view while doing your business. Also, it is not too convenient, as the road in front of the hotel is a small access lane which is just next to an elevated highway, so, taxis could be difficult to get. Not too bad, but if you can get a better place elsewhere, do give this a miss.

          Reviewed May 23, 2014
          7.0
          Very good
          AAMER from Pakistan
          Business traveler
          Business
          Stayed 1 night in July, 2013

          nice stay - value of money”

          location, price, near train station

          overall its oky since stay, we recomend this hotel of business / solo traveller ,, hotel at good location near to west lake ......................................................................................................................................

          Reviewed September 20, 2013
          4.3
          Honey from Indonesia
          Business traveler
          Standard
          Stayed 1 night in May, 2013

          Unpleasant experiences”

          I don't have anything nice to say. I arrive in the middle of the night. The receptionist cannot understand English well but trying hard. Room wasn't as expected but bearable.

          The day staff cannot speak English. Doesn't even want to try. Avoiding us and very rude. Didn't even explain that they doing renovation at 8 am they start to banging on the floor. When we check out I give the room key to them and the receptionist throw the key in front of me to her friend that serve me and say something rude. So annoying with their attitude. Not recommended this hotel to any traveller that cannot speak Chinese.

          Reviewed June 03, 2013
          5.3
          Jimson from Philippines
          Group
          Standard
          Stayed 2 nights in February, 2013

          An ok hotel”

          "Walking distance"

          Well the hotel was "walking distance" from the lake if you like a 20 minute walk. But the good thing is if the street from w/c the hotel is located is just a straight shot towards the lake. (but there are many other hotels that are more near). But the hotel room per se is ok. Good beds and bedding. Cons: Hotel was a little old. Translucent dividers for the bathroom with just blinds for you not to be seen. The sinkhole for the shower area was not going down well so the water was seeping out of the shower area.

          Reviewed February 18, 2013
          6.3
          Good
          James from Singapore
          Solo traveler
          Economy
          Stayed 1 night in November, 2012

          Basic hotel with good service”

          Location

          It's an ok hotel with all the basic stuff you need. However, I found the windows opened and there is some kind of rubbish smell coming from outside when I first entered the room. I quickly close the windows and requested for some air freshener. The smell were gone after that. One thing to note - the staff at the front desk were very helpful when I needed direction and even offer to help me secure a taxi.

          Reviewed January 21, 2013
          6.0
          Wan from Taiwan
          Couple
          Standard
          Stayed 1 night in December, 2012

          Nice Food but room is not clean enough”

          Nice Breakfast

          The good thing was that the breakfast buffet of the hotel is fresh and nice with various choices. The room was big but not clear enough, dust could be seen in the ceiling and room corner. The location is somehow acceptable, about 20 mins by walking from hotel to the West Lake and downtown. The only thing I was not happy is that the counter service sold fake tickets for Xi Xi Wetland, I was rejected by the authority to tour the full Wetland.

          Reviewed January 10, 2013
          7.0
          Very good
          Swee from Malaysia
          Group
          Economy
          Stayed 1 night in September, 2012

          Clean hotel with friendly staff but small room”

          Friendly and helpful staff

          We arrived Hangzhou in the morning instead of the night before as the aircraft has to return to Kuala Lumpur due to technical problem. Thus, we didn't have the opportunity to stay overnight at the hotel. Overall the hotel is clean although the room is small.

          Reviewed September 29, 2012
          5.0
          Lionel from France
          Couple
          Standard
          Stayed 4 nights in May, 2012

          Noisy and dirty hotel”

          nothing

          Hotel is located in a big street very noisy. Windows are not isolated enough. First room we had was moldy (with bad smell) and there was no safe box and fridge. We ask for another room and called agoda. Staff brang us safe box and fridge (it seems they are not available by default in standard room). New room was not spacious, carpet was very dirty. Bathroom separated with bedroom by a glass-window. Bathroom was cleaned. Staff does not speak english. breakfast: lot of choice and good. very closed to night market. We do not recommend this hotel.

          Reviewed May 24, 2012
          12345
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