Please note this is a holiday house and not a hotel. There is no housekeeping service and guests are expected to clean on departure of the property. Alternatively guests can opt for a cleaning service with an extra fee. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Stay on Hamurana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.