A pre-authorisation of EUR 300 on the credit card used to make the booking is requested to cover any possible damages.
If Colmarappart does not receive the authorisation, guests will be requested to advance this security deposit via PayPal or a bank transfer.
It will be returned by card, PayPal or bank transfer, minus any additional charges, consumption or damages, within a period not exceeding two weeks after the guest's departure.
Please note that the mandatory cleaning fee includes bed linen change and general cleaning of the apartment.
Guests are requested to clean and put away the dishes and empty the refrigerator/freezer, as well as the dishwasher, oven and microwave. If not, this will incur a EUR 60 fee taken from the damage deposit.
Alternatively, guests can also choose to pay EUR 30 before their arrival for a complete cleaning including kitchen.
If you are travelling with a baby, please contact the property if you wish a baby high chair or a baby cot. Please note that baby sheets are not provided but the property can provide normal bed linen free of charge.
Guests are asked to inform the property in advance of their bedding preference using the contact details provided on the booking confirmation. Please note that the check-in and key-collection take place at: 44 rue des grandes arcades, 67000 STRASBOURG. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Strasbourg Appart Rue des Grandes Arcades in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 300 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.