Surabaya Suites Hotel
Junior Suite (Double or Twin) - Bathroom Surabaya Suites Hotel
Swimming pool [kids] Surabaya Suites Hotel
Lobby Surabaya Suites Hotel
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7.8
Very good
23.7% this month
/10
(1072 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Delta Theatre210 m
  • The Grand City Mall260 m
  • Balai Pemuda260 m
  • Plaza Surabaya260 m
  • Monumen Kapal Selam280 m
  • Monkasel (Submarine Monument)300 m
  • BNI Bank420 m
  • Gubeng Train Station440 m
  • Grahadi Building550 m
  • Monumen Gubernur Suryo550 m
  • Free Wi-Fi

    Surabaya Suites Hotel

    Plaza Boulevard I, Jl. Pemuda 31-37, Surabaya Center, Surabaya, Indonesia, 60271 - See map
    "The location is excellent and there is 2 big shopping mall near the hotel."
    Feng - January 21, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good comfort
    7.7 room quality and comfort
    • 490 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Surabaya

    • Free Wi-Fi in all rooms!

    5 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 1,515 Surabaya properties
    See all rankings
    Room size
    52 sqm.
    Room comfort score
    7.7/10
    Location score
    8.5/10
    Service score
    7.8/10
    Bigger than
    99
    %
    of Surabaya properties
    Better than
    97
    %
    of Surabaya properties
    Better than
    95
    %
    of Surabaya properties
    Better than
    89
    %
    of Surabaya properties
    Value for money7.8
    Distance to city center0. Km
    Location rating8.5
    Nearest airportJuanda International Airport (SUB)
    Distance to airport13.4 km

    Rooms available at Surabaya Suites Hotel

    7.7
    Very good
    Room comfort & quality
    Junior Suite (Double or Twin)
    Junior Suite (Double or Twin)
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 48 m²/517 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Suite - 1-Bedroom
    Deluxe Suite - 1-Bedroom
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite Hot Deal
    Junior Suite Hot Deal
    ...
    • Room size: 48 m²/517 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Junior Suite King
    Junior Suite King
    ...
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      Junior suite Massage Package
      Junior suite Massage Package
      ...
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        Business Room
        Business Room
        ...
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          Business Suite King
          Business Suite King
          ...
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            Deluxe Double Room
            Deluxe Double Room
            ...
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              Junior Double or Twin Room
              Junior Double or Twin Room
              ...
                Enter dates to see prices

                What people love about Surabaya Suites Hotel

                • 8.4
                  Excellent
                  Location

                  "Location is really good just next to Surabaya Plaza."

                  Fun L.

                  |

                  December 21, 2018

                • 9.2
                  Exceptional
                  Location

                  "The location is superb connected to surabaya mall."

                  harry

                  |

                  January 1, 2019

                • 9.6
                  Exceptional
                  Staff 

                  "The staff were very friendly and helpful."

                  Marylene

                  |

                  May 1, 2018

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                More about Surabaya Suites Hotel

                More about Surabaya Suites Hotel

                10.0
                Exceptional

                "We will choose this hotel again if we going to surabaya"

                Maria

                |

                September 11, 2018

                An overview

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                What they offer

                8.0
                Very good
                Staff 

                "Quite clean and the staff here are very polite."

                Wijoyo

                |

                September 10, 2018

                Read more reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                Asian
                Continental

                Restaurants on site

                Kartini Restaurant
                Cuisine:Asian, Indonesian, International
                Menu:Buffet, A-la-carte
                Kafe Taman
                Cuisine:Asian, Indonesian, International
                Menu:Buffet

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Surabaya Suites Hotel from real guests

                Provided by verified guests of Agoda
                Agoda Reviews (1072)Booking.com Reviews (281)
                7.8
                /
                10
                Very good
                23.7% this month
                Cleanliness7.5
                Facilities7.4
                Location8.5
                Room comfort and quality7.7
                Service7.7
                Value for money7.8
                High score for Surabaya
                Rating
                9+ Exceptional (138)
                8-9 Excellent (137)
                7-8 Very Good (264)
                6-7 Good (113)
                <6 Below Expectation (130)
                Time of the year
                Mar - May (180)
                Jun - Aug (204)
                Sep - Nov (210)
                Dec - Feb (188)
                All guests (1072)
                All room types
                All languages

                Show reviews that mention 

                Showing 782 verified guest comments
                12345
                9.6
                Exceptional
                Jake from Australia
                Family with young children
                Junior Suite (Double or Twin)
                Stayed 2 nights in June, 2019

                Old but great value”

                This hotel was great value. While it is a bit old the rooms are quite big and the TVs and all channels work fine. Fridge works and was clean as well as the beds being nice. AC strong. Didn't know by pool they meant Olympic size pool! With kids pool and a jungle gym for kids. Also didn't know by fitness centre they meant full sized Gym with all the good stuff. Need to get rid of carpet and change aircon filters but perfect for keeping up your fitness regime. Location is walking distance to the big shops with everything too. Breakfast was good enough too. Over all, great value and really enjoyed ourselves there.

                Reviewed June 19, 2019
                8.8
                Excellent
                Vincent from Indonesia
                Business traveler
                Business Suite
                Stayed 1 night in June, 2019

                Responsible hotel”

                At first I order non smoking room, but I got a smoking one and I have to wait 1 hour for my order to get ready. They offered me to move into a new room and they upgraded my room from business suite -> deluxe suite. Salute..

                Reviewed June 10, 2019
                8.4
                Excellent
                martino from Indonesia
                Family with young children
                Business Suite
                Stayed 1 night in February, 2019

                Strategic 4 stars hotel in cental Surabaya”

                Good hotel in central Surabaya, near with Mall & Submarine monument. Food standard for 4 stars hotel. Large room, clean bathroom and old style interior. Overall its a great place to stay. Outdoor parking lot is quite small. Overall its a nice place to stay

                Reviewed May 22, 2019
                8.8
                Excellent
                wordlington from United Kingdom
                Couple
                Business Suite
                Stayed 1 night in January, 2019

                Good”

                The hotel is great the lobby plush eating area is good too but I didn't like having to go to separate building for gym and pool felt cheated and was off putting the other thing the rooms are clean big but didn't like the connecting doors can hear next door abit but otherwise it's close to shops staff are a1 and talk English

                Reviewed June 27, 2019
                7.2
                Very good
                Octafiyenie from Indonesia
                Family with young children
                Business Suite
                Stayed 1 night in June, 2019

                Please re-new the old things”

                I hope they can change the old facilities like bathtub, curtain, electric teapot, and sink. Because its already rusty.. I amazed when i used their lobby toilet, its very clean and modern. I prefer to use toilet at lobby than toilet in my room.

                Reviewed June 27, 2019
                8.4
                Excellent
                Triono from Indonesia
                Family with young children
                Business Suite
                Stayed 1 night in March, 2019

                Great location”

                Love the hotel and the staff was helpfull. Room was spacy. Location is great, near by plaza Surabaya and WTC, not far from train station. About 30 minutes from the airport. The hotel was designed like old hotel but still comfy. My kids were happy running around the room.

                Reviewed April 01, 2019
                6.4
                Good
                Wie from Singapore
                Group
                Deluxe Suite - 1-Bedroom
                Stayed 2 nights in March, 2019

                Good”

                Old hotel with spacious rooms. Bed were comfortable. Showers do not work in some rooms. Book 12 rooms, but I don't get any complimentary service whatsoever. It says a lot about how this hotel appreciates their customers.

                Reviewed March 30, 2019
                8.0
                Excellent
                AGUSTINUS from Indonesia
                Family with young children
                Business Suite
                Stayed 1 night in June, 2019

                Very good”

                Swimming pool area is separated with hotel building

                Reviewed June 08, 2019
                9.2
                Exceptional
                Hafizhah from Indonesia
                Business traveler
                Stayed 1 night in August, 2017

                Good”

                value for money ,,, good location ,, good facilities ,, good breakfast ,,, as note :: the floor not that clean under sink ,,, i think, breakfast should be open at 5:30 aM ,, even not complete yet for the menu ,,,

                Reviewed August 13, 2017
                9.2
                Exceptional
                Bella from Indonesia
                Couple
                Junior Suite (Double or Twin)
                Stayed 1 night in February, 2016

                Big room in the heart of the city”

                The hotel was quite old, but the room was very good. It was very big, the bathroom is also big. Very clean and nice. Staff is very helpfull. We stayed for about 2 weeks. Breakfast could be improved with more menu variations. My only problem is, Surabaya can be very hot, the room is so big the air conditioner can't cover it all so although I already set it to minimum temperature and highest fan speed, the room temperature is still a bit warm. The hote location is right in the middle of the city, located next to a mall so it is easy for us to find foods and stuff.

                Reviewed August 07, 2017
                8.0
                Excellent
                Alok from India
                Solo traveler
                Junior Suite (Double or Twin)
                Stayed 1 night in October, 2016

                Did not like the staff attitude”

                I am a tall man.. and do not sleep comfortably on single size bed. at the time of booking itself I asked that i must be provided a king size bed.. booking was done 4 days before with the request. upon arrival I was informed that all the large size beds are taken up and if i want i must pay to upgrade or accept a lower class room with large bed. Quite a service I must say when you downgrade a room for your customer because you have run out of large bed due to your inefficiency. anyway it was one night..so i just accepted the downgrade and never to go back again.

                Reviewed October 16, 2016
                8.7
                Excellent
                Foo from Malaysia
                Business traveler
                Junior Suite (Double or Twin)
                Stayed 4 nights in July, 2015

                Reasonable pricing within city”

                Location near exhibition hall, and cleanliness

                The rooms are suite setup whereby there is another sitting area. Facilities (gym, swimming pool) is located at another complex next to it just about few steps away but it's good enough. Very near the Grand City Convex but crossing the road will be a challenge.

                Reviewed August 10, 2015
                8.7
                Excellent
                Irwan from Indonesia
                Family with young children
                Junior Suite (Double or Twin)
                Stayed 2 nights in September, 2013

                Large room, nice breakfast, centrally located.”

                Food, friendly staff, large room.

                Overall was nice, but I was placed in room that is rather noisy because there just below our room was laundry that still operated until 10-11 pm. We contact the staff, we asked moving to another room.

                Reviewed September 28, 2013
                9.0
                Exceptional
                Jasmine from Singapore
                Solo traveler
                Junior Suite (Double or Twin)
                Stayed 1 night in July, 2013

                Excellent, good service”

                Extreme friendly staff from all level, prompt service, the whole place is smoke free

                Big, clean and comfortable room. All hotel staff are friendly, they have no problem communicating with the guest. The service is prompt. food joints local/fast food are easily accessible. Taxi is easily accessible. They also have a 24-hour cafe. What best is the whole hotel is smoke free. Gym with fitness class and swimming pool is accessible till evening.

                Reviewed July 12, 2013
                8.0
                Excellent
                AHMAD from Malaysia
                Couple
                Junior Suite (Double or Twin)
                Stayed 2 nights in April, 2013

                Great Hotel, Affordable rate”

                breakfast, swimming pool, large room

                stayed at this hotel, book 2 rooms, and we got the connecting room. The room is very spacious, also the bath room. They have big swimming pool (olympic size), gym etc. The breakfast is good, with lots of choices. The best thing is we got the best rate for this hotel. Thanks agoda!

                Reviewed May 16, 2013
                8.3
                Excellent
                Adriana from Indonesia
                Group
                Junior Suite (Double or Twin)
                Stayed 3 nights in November, 2012

                Great location and big room”

                Near the malls, spacious room, good spa

                I spent 3 nights in this hotel with my friend. The staff are very friendly and we are fortunate because we get room upgrade to bussiness room. I like the room because it is very big, with a living room next to the bedroom. The room is clean, the bed is very big and firm. It is also easy to get taxi from the hotel.

                Reviewed November 16, 2012
                10.0
                Exceptional
                Yohan from Indonesia
                Business traveler
                Junior Suite (Double or Twin)
                Stayed 2 nights in November, 2011

                Lovely hotel with great location”

                In downtown of surabaya

                very good room, comfortable bed. you should try nasi goreng jancuk. it's a very big portion, very spicy & make sure you prepare to bring your own towel. they have good drinks as well. the waitresses are friendly. i enjoy dining in the restaurant & my wife loved it so much. we will return for their trademark indonesia fried rice or what they called nasi goreng.

                Reviewed February 28, 2012
                8.3
                Excellent
                Andri from Indonesia
                Couple
                Junior Suite (Double or Twin)
                Stayed 1 night in December, 2011

                Clean and Nice Hotel”

                Clean and close to business area

                i think this surabaya plasa hotel is a very good hotel. the position is very strategic, close to the center of business area, shopping area, mal, and entertainment fascility. it's a recommended hotel to stay. the taste of the food is grood. the room fascilities are good as well. so for everybody who wants to visit surabaya, this hotel is really a good choice.

                Reviewed December 28, 2011
                8.3
                Excellent
                David from Indonesia
                Couple
                Junior Suite (Double or Twin)
                Stayed 1 night in November, 2011

                Service with smile”

                Great location hotel

                nice hotel. the location is geeat, right in the centre of surabaya city and right next to big shopping centre in surabaya. the interior of the room is quiet old. but overall the room is very clean. i want to stay again next time.

                Reviewed November 16, 2011
                8.0
                Excellent
                Harry from Switzerland
                Business traveler
                Junior Suite (Double or Twin)
                Stayed 1 night in February, 2011

                Very nice Hotel in city center”

                big room, nice environment

                The hotel lobby is newly refurbished, but the huge rooms not yet. Anyway the rooms are very big and clean. Also a huge pool belongs to the hotel, but it is located outside of next building. This pool area is already ald and need some update. Next to the Hotel are a few Shopping Malls for relaxing in the evening. The breakfast area is a bit small, had to wait till some table was cleaned. Overall I was very satisfied by this Hotel.

                Reviewed February 23, 2011
                12345
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                • Excellent location
                • Plaza Tunjungan
                • Gubeng Train Station is within 0.44 km