Suzhou Suyuan Hotel
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Twin Room with Lake View A Suzhou Suyuan Hotel
Lobby Suzhou Suyuan Hotel
Lobby Suzhou Suyuan Hotel
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7.7
Very good
/10
(41 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
  • Soochow international Mall360 m
  • YueYuan Jie470 m
  • The new Su-International Council of Shopping Center480 m
  • The South Gate of small commodities wholesale Market800 m
  • Suzhou South Bus Station960 m
  • Shiquan Street1.29 km
  • Baodai Bridge1.63 km
  • Dehe small commodities Market1.81 km
  • Thai-Chinese Mall1.84 km
  • Panmen Gate1.87 km
  • Free Wi-Fi

    Suzhou Suyuan Hotel

    130 North Dongwu Road, Wuzhong District, Wuzhong District, Suzhou, China, 215000 - See map
    Excellent service
    8.1 rating for service
    Excellent cleanliness
    8.0 rating for cleanliness
    • 930 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Value for money8.0
    Distance to city center4 km
    Location rating7.4
    Nearest airportSuzhou Guangfu Airport (SZV)
    Distance to airport21.8 km

    Rooms available at Suzhou Suyuan Hotel

    7.8
    Very good
    Room comfort & quality
    Business Double Room B with Lake View
    Business Double Room B with Lake View
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Twin Room with Lake View A
    Twin Room with Lake View A
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Twin Room with Lake View B
    Twin Room with Lake View B
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room B
    Standard Twin Room B
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Double Room with Lake View
    Executive Double Room with Lake View
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room A
    Standard Twin Room A
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Business Double Room B
    Business Double Room B
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
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    More about Suzhou Suyuan Hotel

    More about Suzhou Suyuan Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Suzhou Suyuan Hotel from real guests

    Overall rating
    7.7
    Very good
    From 43 reviews
    Provided by verified guests of
    Agoda Reviews (41)Booking.com Reviews (2)
    Rating via Agoda7.7
    /
    10
    Cleanliness8.0
    Facilities8.0
    Location7.4
    Room comfort and quality7.8
    Service8.1
    Value for money8.0
    High score for Suzhou
    Rating
    9+ Exceptional (7)
    8-9 Excellent (11)
    7-8 Very Good (11)
    6-7 Good (6)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (7)
    Jun - Aug (9)
    Sep - Nov (15)
    Dec - Feb (10)
    All guests (41)
    All languages
    Showing 41 verified guest comments
    123
    9.2
    Exceptional
    philippe from France
    Solo traveler
    Stayed 7 nights in June, 2016

    Very good staff”

    i asked lot of thing and the staff was right .

    Reviewed June 14, 2016
    8.3
    Excellent
    Mike from New Zealand
    Business traveler
    Stayed 2 nights in September, 2014

    Great stay, in a nice room”

    Close to resturants, where I need to be for work and clean rooms
    Reviewed September 24, 2014
    8.0
    Excellent
    JILU from China
    Family with young children
    Stayed 1 night in July, 2014

    great”

    1.the staffs were very patient and kind. 2.comfortable. 3.clean
    Reviewed August 05, 2014
    8.7
    Excellent
    Mike from New Zealand
    Business traveler
    Stayed 3 nights in January, 2013

    nice, suited my needs well”

    reception staff spoke english well

    check in was swift and easy, understanding that i was tired after a long trip. room was clean and comfortable, however the room i had was getting a bit tired, they are in need of renovation in the near future. they could do more to promote the services, i was unsure of where to go and how to book. facing the "lake" was better than the last room i had facing the road as it was much quieter than last stay. i will stay there again next trip.

    Reviewed February 04, 2013
    3.7
    Beat from Switzerland
    Business traveler
    Stayed 3 nights in November, 2011

    Large rooms in desperate need of cleaning carpets”

    Beautiful pond

    Su Yuan is a typical Chinese group hotels: we have been the only individuals and the only Westerners. The rooms are spacious, but the carpets are really very dirty so you do not dare to walk barefeet. Only one lounge chair in a double room. No WIFI in the rooms, you need to go to the Bar for WIFI which is very slow. Breakfast is a typical Chinese buffet with no changes and in the breakfast room there are only tables for 10 people which are never cleaned during breakfast time, nor table clothes changed. So you have to sit at a dirty table and maybe you share it with different people. The location is far from city center and it's getting worse to catch a taxi, so you have to put up with public buses that are cheap but also terribly crowded. Staff does not talk any English. If you do not talk Chinese, you're lost.

    Reviewed November 22, 2011
    5.0
    Beat from Switzerland
    Family with young children
    Stayed 6 nights in October, 2011

    Improved since our last visit”

    For us the location due to friends and family

    since our last stay it has in general improved as far as cleanliness and friendliness is concerned. during our stay they did even change the (really dirty and spotty) restaurants carpets. however the carpet in our room is also in urgent need to be changed: it is very dirty, with many black spots, and very used. you would not dare to walk barefeet on the carpet. the whole furniture is a little tired now - you realise that it is much used by the mostly chinese group travellers. westeners we have seen only once during a whole week's stay. buffet breakfast is chinese style and always the same choice - no changes, but quite ok. coffee is even good! chinese spoken however is a must in this hotel as the knowledge if english, also at the front desk, is tremendously limited. in the room (free) lan only - your ipad would'nt work therefore!

    Reviewed November 04, 2011
    8.7
    Excellent
    man from Hong Kong
    Couple
    Stayed 2 nights in April, 2011

    a lovely hotel with beautiful environment”

    view (a small lake inside the hotel)

    nice experience. comfortable hotel room. it is clean and spacious. location is fine. these is a bus stop right in front the hotel and there are buses to various famous tourism spots.

    Reviewed May 21, 2011
    10.0
    Exceptional
    Emilio from Philippines
    Business traveler
    Stayed 3 nights in November, 2010

    lovely hotel”

    everything is clean
    the room number is 3216 but is located on the second floor

    The hotel is well known in the Suzhou province, parking space is huge they have friendly hotel staff. Breakfast buffet is also good and the blanket, the towels are okay also. I recommend this hotel to travellers whou would go to Suzhou China.

    Reviewed November 15, 2010
    6.3
    Good
    Veronica from United Kingdom
    Family with teens
    Stayed 3 nights in April, 2010

    Suyuan Hotel, ”

    Friendly, helpful staff
    Every area seemed to be a smoking artea, even those identified as 'no smoking' and breakfast time in the dining room.

    The hotel has an impressive reception area. The gardens in the pictures cannot be accessed as they are behind glass. The bedrooms are a good size but a little 'worn'. The carpets need cleaning or replacing. Bathrooms were adequate but the towells were thin and hard, they did need replacing.

    Reviewed May 10, 2010
    8.7
    Excellent
    kathy from United States
    Group
    Stayed 3 nights in October, 2009

    Suzhou Suyuan...totally renovated”

    Beautiful hotel lobby, grounds, and modern rooms. Really attentive, efficient, helpful staff. Fantastic breakfast.
    Not the most convenient location, depending on traffic patterns and travel times.

    Knowing fairly little about the layout of Suzhou, we found this hotel online and it looked fairly close to downtown on the map. However, travel times by taxi varied quite a bit depending on times of day and traffic. It wasn't within walking distance of anything a tourist might want to see, but all taxi drivers knew where it was so getting away and back wasn't too bad. The hotel itself is completely renovated and has beautiful grounds and common spaces. The rooms were spacious and comfortable with all the modern conveniences. The rooms were also comfortable and quiet. The staff were unsurpassed in their attentiveness, helpfulness, and friendliness. Breakfast was included in our stay, and it was wonderful, mostly asian foods, with some western selections. All were delicious.

    Reviewed November 07, 2009
    6.0
    Sahba from Canada
    Business traveler
    Stayed 1 night in August, 2009

    cute hotel”

    very nice garden and pond in the middle of hotel. best place to have your evening tea. very comfortable beds
    rooms are not 100% clean. break fast was not really eatable.

    construction right next to hotel and they are working over night as well. its a very clean hotel but rooms are not that great. there was a cockroach in my room and full of hair balls on each corner.

    Reviewed August 16, 2009
    6.3
    Good
    Stein from Norway
    Business traveler
    Stayed 2 nights in June, 2009

    Disappointment ”

    Nice hotel with comfortable rooms.
    Poor breakfast, intended for Chinese mostly. Cold fried eggs and terrible orange juice. Poor english speaking staff.

    Had great expectations to this hotel when I find it on internet.It has great possibilities, but need to be controlled in "western manner".The staff was friendly, but very few speaks proper english. Location is good and nice garden- and water areas inside hotel area. Too long time in check out.Only one in front when I checked out, but that took 5 minuts. I wonder what would happen if there wwer a dozen people checking out at the same time.

    Reviewed July 11, 2009
    6.7
    Good
    Gerhard from Germany
    Group
    Stayed 2 nights in April, 2012

    Schönes Hotel an akzeptabler lage”

    grosszügie Räumlichkeiten

    ein typisches chinesisches hotel im4 sterne-bereich. äusserlich ist alles vorhanden, aber es gelingt nicht immer, dies auszufüllen im personellen und kulinarischen sektor. diverse auf der karte angebotenen gerichte waren "mei you" nicht verfügbar. das frühstücksbuffet materiell ausreichend, aber,die bekannten probleme der frische bzw. der warmhaltung, auch der optischen präsentation (nach den ersten gästerunden). trotzdem empfehlenswert, denn das ist meiner erfahrung nach ein grundübel.

    Reviewed April 28, 2012
    3.0
    Jeanette from Germany
    Business traveler
    Stayed 5 nights in October, 2010

    schönes hotel, sauber und tolles personal”

    immer ein offenes ohr für fragen und probleme. sofortige lösungen
    etwas europaischer service

    immer wieder gerne, habe das hotel nochmals gebucht und bin nicht enttäuscht worden. sehr zu empfehlen

    Reviewed November 15, 2010
    6.0
    lorenzo from Italy
    Couple
    Stayed 1 night in December, 2010

    Hotel piacevole e accogliente”

    hotel in buone condizione, personale ospitale
    colazione non buona

    Hotel consigliabile, zona abbastanza centrale sebbene lontana dalla stazione dei treni. Hotel in ottime condizione,

    Reviewed January 20, 2011
    9.3
    Exceptional
    SHOW from Japan
    Business traveler
    Stayed 11 nights in April, 2014

    すばらしい”

    設備、対応、部屋

    観前街には少々距離が有りますが、目の前のとおりがそのまま人民路になるので、一本道で、馴れない旅行者にもお勧めです。 私は今回、ビジネスで使用しましたが、全く問題も無く、思いの外良いホテルでした。

    Reviewed April 30, 2014
    8.0
    Excellent
    yoshiyuki from Japan
    Couple
    Stayed 3 nights in August, 2009

    中庭は最高”

    ホテルフロントの対応は、金額に見合ったものと思う。 又掃除も行き届いており清潔感もきちんとある。 何よりもホテル中庭の造りは素晴らしく高級感があり。
    蘇州中心部の観前街から少し遠くバスで移動しなければならない。 朝食のビュッフェスタイルは料理の種類はそこそこ揃っているが、フロントスタッフとレストランスタッフとの差が同じホテルなのかと感じさせるほど差があり、客が出て行った際クロスの張替えをせずに汚れているテーブルが多々見受けられた。

    全体的には満足できるホテルで、中庭の景色は池を作りそこに橋を架けて、フロントの棟から宿泊等へ渡るように作られており少し優雅な気分にさせられる。 レストランスタッフの劣る面を書いたが、中国のホテルとしては合格点を問題なく与えることができる。(日本なら問題になる面も少しある) 惜しむらくは、日本語の解るスタッフがいなかったこと。 さえクリアできたら中国語の分からない人にもお奨めできるホテル。

    Reviewed August 18, 2009
    7.7
    Very good
    lam from Malaysia
    Family with young children
    Stayed 4 nights in November, 2014

    好”

    房间舒适,WIFE 强,
    Reviewed December 13, 2014
    6.3
    Good
    CHENG from Macau
    Family with young children
    Stayed 2 nights in January, 2014

    不錯的酒店”

    服務親切,衛生乾淨,酒店有wifi
    Reviewed February 09, 2014
    6.3
    Good
    CHENG from Macau
    Couple
    Stayed 2 nights in January, 2014

    工作人員親切,衛生環境乾淨”

    工作人員親切,衛生環境乾淨,酒店有wifi
    Reviewed February 09, 2014
    123
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    • Very good location
    • Pingjiang Road
    • Suzhou South Bus Station is within 0.96 km