Swiss-Belhotel Silae Palu
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Superior Deluxe - Bed Swiss-Belhotel Silae Palu
 Swiss-Belhotel Silae Palu
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7.7
Very good
/10
(129 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
FREE
  • Taman Ria Beach960 m
  • Jembatan Palu IV2.78 km
  • Rumah Sakit Umum Anutapura3.04 km
  • Talise Beach3.27 km
  • Central Sulawesi Museum3.57 km
  • Lore Lindu National Park4.74 km
  • Mutiara Airport9.21 km
  • Tanjung Karang Donggala Beach27.75 km
  • Lake Lindu56.37 km
  • Lore Lindu Natural Reserve77.35 km
  • Swiss-Belhotel Silae Palu

    Jl. Malonda No 12, Silae Palu, Central Sulawesi, Palu, Palu, Indonesia, 94227 - See map
    "There is a free shuttle vehicle to meet and drop you between Villa to Hotel (Return) when you are check-in, check-out and breakfast."
    Ven V. - April 19, 2018
    Very good service
    7.9 rating for service
    Very good cleanliness
    7.8 rating for cleanliness
    • Airport transfer

    • Hot tub

    • Sauna

    • Air conditioning

    • Room service [24-hour]

    Property ranking|Compared to 64 Palu properties
    See all rankings
    Service score
    7.9/10
    Cheapest price score
    Location score
    8.1/10
    Room comfort score
    7.2/10
    Better than
    97
    %
    of Palu properties
    Better than
    97
    %
    of Palu properties
    Better than
    94
    %
    of Palu properties
    Better than
    94
    %
    of Palu properties
    Value for money7.6
    Distance to city center10 km
    Location rating8.1

    Rooms available at Swiss-Belhotel Silae Palu

    Villa Deluxe
    Villa Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Lake view
    • 1 double bed
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    Hotel Deluxe
    Hotel Deluxe
    ...
    • Room size: 36 m²/388 ft²
    • Sea view
    • 1 double bed
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    Superior Deluxe
    Superior Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • Mountain view
    • 2 single beds or 1 queen be...
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    Grand Deluxe Sea Side
    Grand Deluxe Sea Side
    ...
    • Room size: 43 m²/463 ft²
    • Shower
    • 1 queen bed
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    Villa Deluxe
    Villa Deluxe
    ...
    • 1 double bed
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    Hotel Deluxe
    Hotel Deluxe
    ...
    • 1 double bed
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    Double Single Use Grand Deluxe
    Double Single Use Grand Deluxe
    ...
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      Double Single Use Deluxe
      Double Single Use Deluxe
      ...
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        Double Single Use Deluxe Superior
        Double Single Use Deluxe Superior
        ...
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          Suite Standard
          Suite Standard
          ...
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            What people love about Swiss-Belhotel Silae Palu

            • 8.0
              Very good
              Location

              "Good location with nice facilities"

              lily

              |

              July 1, 2017

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            More about Swiss-Belhotel Silae Palu

            More about Swiss-Belhotel Silae Palu

            10.0
            Exceptional

            "Great hotel, great services and great price."

            Timothy

            |

            November 16, 2018

            An overview

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            What they offer

            9.2
            Exceptional

            "Perfect view of Palu bay from the hotel."

            GO

            |

            December 18, 2016

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            Food and dining

            Breakfast options

            Asian

            Restaurants on site

            Wei Wan
            Cuisine:Chinese
            Menu:Buffet
            Swiss Cafe
            Cuisine:Asian, International
            Menu:Buffet
            Patio terrace
            Cuisine:Asian, International
            Menu:Buffet, A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Swiss-Belhotel Silae Palu from real guests

            Overall rating
            7.8
            Very good
            From 238 reviews
            Provided by verified guests of
            Agoda Reviews (129)Booking.com Reviews (45)
            Rating via Agoda7.7
            /
            10
            Cleanliness7.8
            Facilities7.8
            Location8.1
            Room comfort and quality7.2
            Service7.9
            Value for money7.6
            High score for Palu
            Rating
            9+ Exceptional (22)
            8-9 Excellent (10)
            7-8 Very Good (31)
            6-7 Good (11)
            <6 Below Expectation (21)
            Time of the year
            Mar - May (32)
            Jun - Aug (26)
            Sep - Nov (24)
            Dec - Feb (13)
            All guests (129)
            All room types
            All languages
            Showing 95 verified guest comments
            12345
            8.8
            Excellent
            Ven from Indonesia
            Business traveler
            Villa Deluxe
            Stayed 1 night in April, 2018

            Closed to the beach”

            Closed to the Yellow Bridge, A lil bit far from the city center. There is a Hypermart and small shopping mall around hotel. I Stay 1 night in a Villa Deluxe room type. The Villa is in the different building from the hotel, It's the opposite of the Hotel's Building, Nice Place and Quite Romantic if you stay for family or couple. There is a free shuttle vehicle to meet and drop you between Villa to Hotel (Return) when you are check-in, check-out and breakfast. But if you are enjoy to walk a lil bit, it's not too far, only 5 minutes walk.

            Reviewed April 19, 2018

            Dear Ven Thank you very much for taking the time to share your experience. We are delighted to hear that you liked the place of the hotel. We look forward to welcoming you back to Swiss-Belhotel Silae Palu in the near future. Best regards Astrid Wowor Public Relations

            Responded August 15, 2018
            Swiss-Belhotel Silae Palu
            8.8
            Excellent
            Satria from Indonesia
            Solo traveler
            Hotel Deluxe
            Stayed 1 night in October, 2015

            Business Trip Purposes”

            I stayed here for business trip purposes. what stunned me is the view for the room i was provided. OPEN SEA!! i was very surprised. if there is one thing i could ask for improvement is their food. they just don't serve it well.

            Reviewed March 08, 2016
            8.0
            Excellent
            Irwan from Indonesia
            Business traveler
            Hotel Deluxe
            Stayed 1 night in September, 2013

            Best hotel in Palu”

            Best hotel in Palu

            SwissBel Palu is definitely the best hotel in Palu right now as it's located in the seashore and became the only one hotel near the beach there. Recommended for both business travelers or family travelers.

            Reviewed October 16, 2013
            9.0
            Exceptional
            Ariyo from Indonesia
            Solo traveler
            Villa Deluxe
            Stayed 1 night in August, 2011

            Value for money hotel with beautiful view”

            excellent breakfast

            i often choose this hotel for business trip, making your stay a lot more comfortable in palu. nice facilities, not in the center of the city but it's okay since palu is not very big city. splendid view, both mountains and the sea.

            Reviewed August 24, 2011
            10.0
            Exceptional
            saade from Lebanon
            Solo traveler
            Villa Deluxe
            Stayed 3 nights in April, 2019

            feel at home”

            everything good more improvement

            Reviewed May 10, 2019
            10.0
            Exceptional
            Timothy from Hong Kong
            Business traveler
            Villa Deluxe
            Stayed 5 nights in October, 2018

            Excellent”

            Great hotel, great services and great price.

            Reviewed November 16, 2018
            9.6
            Exceptional
            Danny from Malaysia
            Business traveler
            Villa Deluxe
            Stayed 4 nights in November, 2018

            Fantastic Property In A Lovely Location”

            It's awesome. From the room to the staff, everything deserves a 5 star rating. Way to go!!!

            Reviewed November 09, 2018
            4.8
            young from Australia
            Business traveler
            Villa Deluxe
            Stayed 1 night in April, 2016

            BED BUGS BITE US”

            We book this hotel as we tough it's name value guarantee. Room are dark, Bed are old and not comfortable at all, Bed "BUGS" bite us - we got itchy whole body. The cleanness are awful, Over all it can not be Star Hotel standard.

            Reviewed April 28, 2016
            9.7
            Exceptional
            Ricky from Indonesia
            Couple
            Hotel Deluxe
            Stayed 2 nights in February, 2013

            Beautiful Hotel”

            Fantastic View for couple

            This is a very beautiful hotel, the view is amazing, a beach side cafe and pool make it very interesting, you can spend a full evening right there, enjoy the barbeque at saturday night, feel a very cozy beach wind. It would be a very romantic moment to spend with your partner

            Reviewed February 18, 2013
            4.3
            Chendra from Indonesia
            Business traveler
            Villa Deluxe
            Stayed 1 night in January, 2013

            Nice view with good service”

            great view, variable choice of restaurant

            The view is quite nice, hotel cleanliness is ok, the international menu is terrible, but thanks God the chinese food was ok. At night, somehow, the electricity was down about 6-7 times. Service was ok. Poor breakfast. I don't really like the landscape of the hotel, and don't ever stay in villa type which is located across the hotel.

            Reviewed January 14, 2013
            7.0
            Very good
            PG from Brunei Darussalam
            Couple
            Hotel Deluxe
            Stayed 1 night in August, 2011

            Nice hotel, clean, great location beside palu ba.”

            fresh sea wind, medium size hotel service was very good

            We stay one night thru agoda booking but extended another 4 days celebrate our Lebaran. With good promotional rates, we will stay again in this hotel. No problems so far. Will recommed friends to stay in this lovely hotel when they visit Palu.

            Reviewed September 08, 2011
            9.0
            Exceptional
            Jacqueline from Australia
            Solo traveler
            Villa Deluxe
            Stayed 3 nights in September, 2011

            Excellent hotel with first class service”

            Good size room, lovely soft pillows, beautiful view,

            I had a very relaxing stay in the hotel. My room was an excellent size and it had a beautiful view over Palu Bay. The western breakfast was OK, however the Chinese restaurant was a treat, with the best Chinese cuisine I have had in Indonesia. Reception was exceptionally helpful and friendly, nothing was too hard for them. I would definitely recommend this hotel to others.

            Reviewed September 08, 2011
            8.0
            Excellent
            Chong from Malaysia
            Business traveler
            Hotel Deluxe
            Stayed 1 night in March, 2016

            very good”

            Will back next time .

            Reviewed March 18, 2016
            8.0
            Excellent
            novy from Indonesia
            Business traveler
            Villa Deluxe
            Stayed 3 nights in February, 2014

            breakfast good”

            clean room

            The hotel was good for staying. Big room, neat bed room and everything oke. Replacing towel will increase impression for customer to stay longer.

            Reviewed May 27, 2014
            4.0
            Robert from Indonesia
            Business traveler
            Hotel Deluxe
            Stayed 1 night in October, 2016

            not as good as described, the hotel was awful”

            bad location, far from town, dirty surrounding (muddy & soily) maybe there are on renovation, but I never see a hotel this dirty before. the room was old, the toilet was dirty, the worst thing, it takes almost 30 minutes to get a taxi. my advise, avoid this hotel..

            Reviewed October 06, 2016
            6.7
            Good
            Rio from Indonesia
            Family with young children
            Hotel Deluxe
            Stayed 2 nights in August, 2015

            Nice seaview room but poor toilet condition”

            Nice seaview, good breakfast food, value for money

            We enjoyed our stay there but unfortunately we got room with the not well maintained toilet. The water drainage was not work properly so it become flooded after showering. Leakage on the hand bidet also occurred which caused the toilet area became wet/flooded and uncomfort to use.

            Reviewed August 18, 2015
            7.3
            Very good
            Jemmy from Indonesia
            Solo traveler
            Villa Deluxe
            Stayed 3 nights in March, 2014

            It was good enough...”

            Breakfast, Location, and Cleanliness

            Overall, it was nice, but I think the price is too expensive compare to what they provide. The wifi is not fast enough, and I cannot connect to it during the day. Some more, the user name & password is changed per day, and we need to do inquiry to get it.

            Reviewed March 26, 2014
            7.3
            Very good
            wahyu from Indonesia
            Business traveler
            Hotel Deluxe
            Stayed 2 nights in September, 2013

            a nice hotel”

            good view beach and mountain , almost complete facility, fast check in

            good relaxation and sleep well , because the new hotel, good hygiene beachfront location a bit far from the airport and the city center but because Palu is still a small town and there is no may traficjam so it takes not a long time to get to the hotel the staff was friendly, check in and check out pretty quickly when I got to the hotel at 11'am nice bar, cafe , karouke and massage..

            Reviewed September 30, 2013
            7.7
            Very good
            Ismulianita from Indonesia
            Business traveler
            Villa Deluxe
            Stayed 3 nights in October, 2012

            A beautiful hotel by the sea”

            The view from the restaurant

            I stayed here for business and the hotel suit that purpose. They charge you for internet connection, but seeing that this is in the place where wireless internet connection is still a luxury, I guess that makes sense. The staff were helpful, the shuttle bus that they use to pick you up from the airport, which is also the same car that they offer to drive you around the town is something else though. They should definitely ask a fund to buy a new one. The Gym was helpful, but only if you want to maintain your cardio routine. The food was also not into my liking. Overall I would definitely go back because of the friendly and cooperative staff as well as the nice and spacious room.

            Reviewed November 05, 2012
            6.0
            novy from Indonesia
            Business traveler
            Hotel Deluxe
            Stayed 2 nights in April, 2015

            cleans”

            good design

            The staff were generally friendly and helpful, Great Location and Great Facility

            Reviewed May 09, 2015
            12345
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            • Excellent location
            • Taman Ria Beach