Swiss Inn Sungai Petani Hotel
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Superior Twin Room - Room plan Swiss Inn Sungai Petani Hotel
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7.1
Very good
23.7% this month
/10
(1454 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE
  • Village Mall740 m
  • SP Plaza800 m
  • Church f Christ The King1.24 km
  • St. Philip Church1.39 km
  • Kuala Muda Kesihatan Daerah Clinic1.64 km
  • Maybank @ Taman Ria Indah1.65 km
  • Gereja Baptis Patani1.66 km
  • Bank Muamalat @ Jalan Sungai Layar1.91 km
  • Group Hospital Sg Petani1.94 km
  • Siamese Temple1.96 km
  • Free Wi-Fi

    Swiss Inn Sungai Petani Hotel

    No. 1, Jalan , Sungai Petani Central, Sungai Petani, Malaysia, 08000 - See map

    This property is in high demand!

    Booked 102 times

    "Clean room, clean swimming pool, good range of breakfast, friendly staff"
    Suhana - November 6, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good service
    7.2 rating for service
    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    • Poolside bar

    Cheaper than 83% of all properties in Sungai Petani in the last 24 hours

    Compared to 135 Sungai Petani properties at Agoda for various dates

    Property ranking|Compared to 135 Sungai Petani properties
    See all rankings
    Room comfort score
    7.0/10
    Room size
    49 sqm.
    Cheapest price score
    Location score
    7.4/10
    Better than
    93
    %
    of Sungai Petani properties
    Bigger than
    93
    %
    of Sungai Petani properties
    Better than
    83
    %
    of Sungai Petani properties
    Better than
    81
    %
    of Sungai Petani properties
    Value for money7.3
    Distance to city center2 km
    Location rating7.4
    Nearest airportPenang International Airport (PEN)
    Distance to airport48.3 km

    Rooms available at Swiss Inn Sungai Petani Hotel

    Junior Suite
    Junior Suite
    ...
    • Room size: 39 m²/420 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 51 m²/549 ft²
    • Street view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 72 m²/775 ft²
    • Park view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 31 m²/334 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 31 m²/334 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Family Suite
    Executive Family Suite
    ...
    • Room size: 72 m²/775 ft²
    • Park view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 31 m²/334 ft²
    • Pool view
    Enter dates to see prices
    Suite Executive
    Suite Executive
    ...
      Enter dates to see prices
       Superior Room - Early Bird
      Superior Room - Early Bird
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Junior Suite, 1 King Bed
      Junior Suite, 1 King Bed
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about Swiss Inn Sungai Petani Hotel

      • 7.2
        Very good
        Location

        "Value for money and nice location."

        aiena

        |

        December 23, 2018

      • 8.0
        Very good
        Spaciousness

        "Comfortable and spacious room."

        Mohd

        |

        December 14, 2018

      • 4.8
        Review score
        Staff 

        "the recreation staff was good."

        Farah

        |

        November 19, 2018

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      More about Swiss Inn Sungai Petani Hotel

      More about Swiss Inn Sungai Petani Hotel

      5.2
      Review score

      "The staff named Nazri very friendly."

      nurulhasanah

      |

      November 24, 2018

      An overview

      Show less

      What they offer

      6.0
      Review score

      "Overall, we had a pleasant stay."

      fazlina

      |

      July 2, 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Asian

      Restaurants on site

      Garden Terrace
      Cuisine:Asian
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Swiss Inn Sungai Petani Hotel from real guests

      Overall rating
      7.2
      Very good
      From 2378 reviews
      Provided by verified guests of
      Agoda Reviews (1454)Booking.com Reviews (865)
      Rating via Agoda7.1
      /
      10
      Very good
      23.7% this month
      Cleanliness6.9
      Facilities7.0
      Location7.4
      Room comfort and quality6.9
      Service7.2
      Value for money7.3
      High score for Sungai Petani
      Rating
      9+ Exceptional (85)
      8-9 Excellent (102)
      7-8 Very Good (252)
      6-7 Good (173)
      <6 Below Expectation (283)
      Time of the year
      Mar - May (205)
      Jun - Aug (194)
      Sep - Nov (232)
      Dec - Feb (264)
      All guests (1454)
      All room types
      All languages

      Show reviews that mention 

      Showing 895 verified guest comments
      12345
      8.4
      Excellent
      NUR from Malaysia
      Family with teens
      Superior Twin Room
      Stayed 1 night in June, 2019

      Value for money”

      I already called on wednesday to inform that need the nearest room since my father old age and have disabled to walk far. But when i called my brother been informed that they got room which is far. Luckily have other room to change it. Maybe nx time they have to take note the request. In this case, thanks God that my brother bring my parents. Otherwise, my mom have to went down again and change the room.. but overall they happy with this hotel

      Reviewed July 03, 2019

      Dear Puan Nur, Greetings from Swiss Inn Sg Petani ! At the outset, We would like to thank you for sparing time and reviewing our property. We sincerely apologize for the inconvenience caused to you. We have addressed the matter with the concerned department and have taken all corrective measures to obviate re-occurrence. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. We do look forward to meeting you on your next visit and we will make sure you carry back better memories of your visit with us. Kind regards, The Management Swiss Inn Sg Petani

      Responded July 16, 2019
      Swiss Inn Sungai Petani Hotel
      6.4
      Good
      Azah from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 1 night in July, 2019

      Pleasant Stay ”

      1) Spacious room, comfortable & clean bathroom. 2) Breakfast was delicious with a spread of buffet. 3) My daughter love the swimming pool. We came on weekday and we had the swimming pool for us =) 4)Friendly staff . 5) Value for money 6) Overall, pleasant stay.

      Reviewed July 15, 2019

      Dear Puan Azah, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, The Management Swiss Inn Sg Petani

      Responded July 16, 2019
      Swiss Inn Sungai Petani Hotel
      6.4
      Good
      SHANTI from Malaysia
      Family with young children
      Family Suite
      Stayed 2 nights in July, 2019

      Quiet and affordable hotel””

      1) Nice pool 2) Friendly staff Stayed here for 2 nights with my kids in a family suite. The room are spacious and the bed are comfy .But the linen was dirty.Had a problem with my shower heater and did inform the management. They did a prompt maintenance works within a hour. but the same problem occur back..Faulty water heater.Big Jacuzzi tub but was not that clean. weak wifi facility. There is room for improvement..Overall was a ok stay.

      Reviewed July 08, 2019

      Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 27, 2019
      Swiss Inn Sungai Petani Hotel
      8.8
      Excellent
      Joe
      Business traveler
      Superior Twin Room
      Stayed 1 night in March, 2019

      Excellent”

      Comfortable and Clean but a little old. Location is abit far but it gives out the feeling of stay out of town. Good facilities but sadly I do not have time to try it.

      Reviewed July 15, 2019

      Dear Joe, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 25, 2019
      Swiss Inn Sungai Petani Hotel
      10.0
      Exceptional
      AZMI from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 2 nights in March, 2019

      EXCELLENT”

      Sangat berpuashati..will repeat stay for next trip...buffet breakfast more varieties & very kindly staff..totally excellent

      Reviewed July 15, 2019

      Dear Azmi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 25, 2019
      Swiss Inn Sungai Petani Hotel
      5.6
      AHMAD from Malaysia
      Family with teens
      Deluxe King
      Stayed 1 night in July, 2019

      Value for money”

      Spacious room

      Reviewed July 16, 2019

      Dear Ahmad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 25, 2019
      Swiss Inn Sungai Petani Hotel
      9.2
      Exceptional
      mohdlatif from Malaysia
      Business traveler
      Superior Twin Room
      Stayed 1 night in July, 2019

      good hotel”

      good costumer service and facilities

      Reviewed July 06, 2019

      Dear Encik Mohd Latif, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, The Management Swiss Inn Sg Petani

      Responded July 16, 2019
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      zuriyani
      Family with teens
      Superior Twin Room
      Stayed 1 night in June, 2019

      Very good”

      clean and nice swimming pool my children love it, spacious room, staff is very nice and polite

      Reviewed July 06, 2019

      Dear Zuriyani, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 25, 2019
      Swiss Inn Sungai Petani Hotel
      8.4
      Excellent
      Muhammad from Malaysia
      Business traveler
      Superior Twin Room
      Stayed 3 nights in June, 2019

      Recommended!”

      Spacious room and good facilities.

      Reviewed July 01, 2019

      Dear Encik Muhammad, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in and we have shared your wonderful feedback with the whole team. Looking forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, The Management Swiss Inn SP

      Responded July 16, 2019
      Swiss Inn Sungai Petani Hotel
      8.8
      Excellent
      Fakhruddin from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 2 nights in February, 2019

      Meet my expectation ”

      Stayed here for 2 nights with my kids. The room are spacious and the bed are comfy enough. Had a problem with my shower heater and did inform the management. They did a prompt maintenance works within half an hour. My kids enjoy the pool so much. The downside was the breakfast. So little choice and not so good. But at the end of the day, you deserve what you paid.

      Reviewed February 12, 2019

      Dear Encik Fakhruddin, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager

      Responded February 14, 2019
      Swiss Inn Sungai Petani Hotel
      8.4
      Excellent
      siti from Malaysia
      Family with teens
      Superior Twin Room
      Stayed 1 night in January, 2019

      Hotel left with unused room unlocked”

      My OKU mother was out at 2.30 am from level 3 and found sleep at unused/empty room at level 2.The room was left unlocked.very dangerous to my mother ,i worry and bad thing happen .please ensure your securty system monitor your cctv to ensure visitor safety.

      Reviewed January 17, 2019

      Dear Puan Siti, Thank you for your constructive feedback of Swiss Inn Sungai Petani It is indeed very concerning to learn of your disappointment with your recent stay with us, investigation was made and we found out the room that your mother slept,after she was found missing from your room around 2.30 am, was actually a blocked room due to Maintenance works and the door was not properly latched due to on-going works being carried out and we apologize for any inconveniences caused due to this unforeseen circumstances. We understood your concerns and rest assured, we are taking immediate steps to continue improving security level of the hotel. regards, Wan Zaidi Rooms Division Manager

      Responded January 19, 2019
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      INTAN from Malaysia
      Family with young children
      Family Suite
      Stayed 2 nights in December, 2018

      Very good”

      The food was excellent. My kids love their koewteow goreng so much. The only thing that bother me is the bathroom & toilet were shared for both room. The toilet is situated in the 2nd bedroom & the bathroom is in the master bedroom. The bathroom is spacious. Although it was raining during our stay, my kids really enjoy taking bath in the huge bathtub.

      Reviewed December 12, 2018

      Dear Puan Intan, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager

      Responded December 14, 2018
      Swiss Inn Sungai Petani Hotel
      8.8
      Excellent
      Nurul from Malaysia
      Couple
      Superior Twin Room
      Stayed 1 night in September, 2018

      A pleasant stay”

      Checkin took a little longer as my booking tru agoda was linked n booked under booking.com. however staf are very courteous n polite answering my questions. bathroom need serious refurbishment. The door is seriously ugly. N the hotel swimming pool loose its exclusiveness when they open it for public. it felt like im entering a water theme park as im waiting at the lobby. Lol.

      Reviewed October 11, 2018

      Dear Puan Nurul, Greetings from Swiss Inn Sg Petani ! At the outset, We would like to thank you for sparing time and reviewing our property and we have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards, Wan Zaidi Rooms Division Manager

      Responded October 23, 2018
      Swiss Inn Sungai Petani Hotel
      6.4
      Good
      declan from Australia
      Family with young children
      Deluxe King
      Stayed 1 night in June, 2019

      Quite run down”

      Pleasant staff , located close to shopping and food and thats about it .... no hot water in shower , very run down bathrooms, no reception for tv , big pool but dirty and very limited buffet for breakfast, i travel to Malaysia every year and this seems to be a recurring theme with Malaysian hotels , not maintained and no matter how many negative reviews they get nothing is done to remedy.

      Reviewed June 29, 2019

      Dear Mr Declan, Warm Greetings from Swiss Inn Sungai Petani ! With regards to your comments, we sincerely regret to note your less than satisfactory stay with us and my sincere apologies for the inconvenience you had encountered on this occasion. Kindly rest assured that our management team had looked into the issues you had raised and every effort is being made to minimize any future recurrence On a positive note, we are glad to receive high score on the friendliness and helpfulness of our Front Desk staff, location and food being served. We truly hope we'll have another opportunity to impress you, as we know we're capable of so much more. Kind regards, The Management Swiss Inn SP

      Responded July 16, 2019
      Swiss Inn Sungai Petani Hotel
      7.6
      Very good
      Nur from Malaysia
      Family with young children
      Junior Suite
      Stayed 1 night in April, 2019

      comfortable n nice hotel.”

      nice swimming pool

      Reviewed July 07, 2019

      Dear Nur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

      Responded July 25, 2019
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      KAMARUL from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 1 night in June, 2019

      Very good”

      Spacious room, good swimming pool, very convenient to access one area to another. It has been my 1st choice whenever balik kampung since more than last 20 yrs.

      Reviewed June 18, 2019

      Dear Encik Kamarul, Greetings from Swiss Inn Sg Petani ! Thank you for taking out your time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us and kept choosing Swiss Inn Sungai Petani as the place of choice when in Sungai Petani. It is so inspiring for us to see that our guests had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. Your comments have been passed on to the respective department heads to share with their staff, to let them know that their efforts to provide quality service are being appreciated by you. The team looks forward to your return again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager

      Show more
      Swiss Inn Sungai Petani Hotel
      8.4
      Excellent
      Suresh from Malaysia
      Business traveler
      Superior Twin Room
      Stayed 1 night in May, 2019

      Hotel is old but nice”

      Please don't stay in room 116. Something will disturb you at night asking you to "GO AWAY"

      Reviewed May 28, 2019

      Dear Mr Suresh, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share your feedback of your stay at our property. However, your claim about the encounter in room 116 is indeed only your personal feelings derived from other factor, as we have never receive any comment related to room 116 and also for rest of the hotel rooms. But never the less, we would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager However Kind regards, Wan Zaidi Rooms Division Manager

      Responded May 30, 2019
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      Nor from Malaysia
      Couple
      Superior Twin Room
      Stayed 1 night in February, 2019

      Excellent!”

      Very good place to stay and i love it. 😘

      Reviewed May 01, 2019

      Dear Puan Nor, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property and we are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We have also taken note of your comments and would like to thank you for your feedback as it is only through guests' feedback that we are able to improve and provide the very best for our guests. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager

      Responded May 05, 2019
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      Mohd from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 3 nights in December, 2017

      Big Room, Big Pool, Affordable Food, Free Breakfast”

      I have stayed here for 3 nights for work at IKM Sg Petani. Free breakfast is good, lunch and dinner also affordable to have. RM10 for big burger, RM18-25 for Nasi Arab and Pizza set with drink. Food stall is located in front of the hotel's entrance and many food restaurant can be found nearby. You can find durian too, he3

      Reviewed December 22, 2017

      Dear Encik Mohd, Greetings from Swiss Inn Sg Petani ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Sungai Petani Kind regards, Wan Zaidi Rooms Division Manager

      Responded December 26, 2017
      Swiss Inn Sungai Petani Hotel
      8.0
      Excellent
      SITI from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 1 night in December, 2017

      Food for Breakfast not variety”

      for me only...value for money YES i could said...but tha facilities dat are provided am not satiesfied. Hose toilet Leaking too fast...the bath tub was not clean...the toilet not clean very well and tha curtain in the bathroom also not clean very well. For the 1st time am staying there i can give 5 Star. For the food am strongly not satisfy...for RM29 just have nasi lemak..mee goreng..hotdog..potato fried...roti jala...omellette..bihun sup...3 types of grain...bread toast only.

      Reviewed December 10, 2017

      Dear Puan Siti, Greetings from Swiss Inn Sg Petani ! At the outset, We would like to thank you for sparing time and reviewing our property and we have made a note of your feedback. We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again. Kind regards, Wan Zaidi Rooms Division Manager

      Responded December 14, 2017
      Swiss Inn Sungai Petani Hotel
      12345
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      Swiss Inn Sungai Petani Hotel
      |Very good 7.1
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