The Hanoian Hotel
The Hanoian Hotel
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Exceptional
Location
9.4
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What guests are saying:
It's reasonable hotel for the rate we enjoyed the breakfast
LEE from South Korea
Business traveler
Hotel is located in a great location within the old quarter within walking distance to the market and lake. Very helpful hotel staffs who will inform you on all the best food location.
Daniel from Singapore
Couple
Staff were so friendly and helpful
Shaun from United Kingdom
Couple
While I little bit of a walk to the main attractions of Hanoi this is a very clean and friendly hotel. The room was quite spacious, the breakfast pretty good and the staff super friendly and helpful.
Meagan from Australia
Couple
Marvellous. See my other review cos we had 2 rooms
Ti from Singapore
Group
की अच्छी कीमत , वास्तव में दोस्ताना और सहायक स्टाफ, बहुत अच्छे कमरे और नाश्ता। हमें लंबी लय की बुकिंग में मदद मिली, हर चीज चार्ज किए बिना हमारे बैकपैक्स और बहुत सारी सेवा संग्रहित करना। निश्चित रूप से एक अच्छी पसंद है!
Mohan from India
Family with young children
Good location, delicois morning meal, kind people who working in hanoian hotel
younghee from South Korea
Solo traveler
स्थान - पर्यटक केंद्र से पांच मिनट की पैदल दूरी पर। लवली नाश्ता साफ और आरामदायक कमरे बहुत विनम्र स्टाफ। यह जोड़ने के लिए कि आपने यह होटल चुना है? मुझे वास्तव में होटल पसंद है।मेरी अगली यात्रा मैं खुशी से इस होटल को फिर से चुनूंगा।
Mohan from India
Family with teens
Everything was perfect. Will be back there for sure.
Thi from Vietnam
Business traveler
सभी कर्मचारी बहुत दोस्ताना और सहायक थे। यहां तक कि कर्मचारियों ने हमारे लिए टिकट बुक किए हैं। कमरा निर्दोष और बहुत आरामदायक था। हर जगह जाना बहुत आसान था। हर किसी के लिए इस होटल की अत्यधिक सिफारिश करें।
Mohan from India
Family with teens
Newly built

The Hanoian Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 579 reviewsSee what guests said
9.5
/
10
Exceptional service
9.8
Recommended by 97% of guests
Value for money9.5
Distance to city center0 km
Location rating9.4
Nearest airportGia Lam Airport (VGL)
Distance to airport4.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

Room choices
This property is in high demand!Booked 14 times since yesterday | 10 travelers are looking at this property right now
Villa
Villa
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 double beds
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Deluxe Balcony
Deluxe Balcony
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Family
Family
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 1 double b...
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Executive Suite
Executive Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
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Penthouse Apartment
Penthouse Apartment
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
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Superior
Superior
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
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Family Suite
Family Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 king beds
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Penhouse with Breakfast - Best Available Rate
Penhouse with Breakfast - Best Available Rate
...
  • Balcony/terrace
  • Non-smoking
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Executive Suite
Executive Suite
...
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    More about The Hanoian Hotel

    More about The Hanoian Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Ph bo 27B Phung Hung (Ly Qu c Su chuy n v )
    20 m Vietnamese
    Lutulata Desserts & Drinks
    90 m Vietnamese
    Thanh Thuy (Bo Tit Tet)
    110 m Vietnamese
    Asian cuisine
    Asian cuisine
    Bit Tet Hai Ty
    190 m Asian, Vietnamese
    Loving Hut
    240 m Asian, Vegan, Vegetarian
    Slusnack
    270 m Asian, Fast food, Pizza
    Cafe
    Cafe
    Hue Cafe
    180 m Cafe
    Cafe linh hanoi
    290 m Cafe
    An Nam Parlour
    300 m Cafe

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (579)Booking.com Reviews (1067)
    9.5
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.1
    Location9.4
    Service9.8
    Value for money9.5
    Provided by verified guests of Agoda
    All languages
    All guests (579)
    All room types
    Showing 407 verified guest comments
    12345
    8.4
    Excellent
    Hin from Hong Kong
    Couple
    Superior
    Stayed 3 nights in December, 2018
    Good service ”
    Good service: we asked about the hair drying built-in in the bath room is very weak. Then they gave us a normal hand carry hair dryer when returned room. On the 2nd last day they asked to provide a free upgrade of room but we don’t want to move / pack. We live on the 2nd floor and the cooking sound at 7am is too loud to wake us. But overall it is a good hotel with good service.
    Reviewed December 09, 2018
    9.6
    Exceptional
    Anthony from United Kingdom
    Couple
    Deluxe Balcony
    Stayed 2 nights in June, 2018
    Awesome Staff”
    We had probably one of our best trips ever - yes Hanoi is that good, however, what made it special was the excellent staff! Attentive, friendly and very helpful. The hotel is in a perfect location for those that wish to discover the real Hanoi. Room was with balcony at front, worth paying the extra. Highly recommend this hotel.
    Reviewed December 11, 2018
    10.0
    Exceptional
    Anders from Norway
    Solo traveler
    Deluxe
    Stayed 7 nights in November, 2018
    Best staff ever! ”
    The hotel is very nice. It’ s placed in the Old Quarter and it is a short walk to everything. The staff in the hotel are willing to to everything to give you a good stay in the hotel and in Hanoi. They are not only taking care of you, but also any lokal friends visiting you at the hotel. If you have any problem during your stay they will do their best helping solving it.
    Reviewed November 25, 2018
    Dear Anders, We are flattered and truly elated to read this wonderful review. Thank you so much for taking the time to share your experiences at our hotel with others. It was our great luck to be the choice for your relaxation from the hustle and bustle of the city. And it is always such a joy to know that our passion for excellence service is being felt by our guests. We do our utmost best to ensure that each guest’s stay with us unique and special – this is through the simple personal and thoughtful gestures to meet your every needs. We are also glad that our team were able to assist you with every aspects of the stay. We appreciate your endorsement and hope we will have the opportunity to host you again in the future.
    Responded December 03, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    David from Malaysia
    Solo traveler
    Superior
    Stayed 4 nights in November, 2018
    Perfect Stay”
    The service by the staff are excellence. Willing to do the extra mile. That differentiate the services from others and people would want to return to this hotel. From janitors to door service, all of them greet you with smile and sincere heart to help you during your stay. Keep up the good work guys.
    Reviewed November 22, 2018
    Dear David, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Responded November 24, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Abhishek from India
    Couple
    Superior
    Stayed 1 night in November, 2018
    बढ़िया रहने, स्टाफ सुपर अच्छा और मैत्रीपूर्ण”
    वास्तव में महान होटल जो हमारी सभी जरूरतों के लिए तैयार है। आगमन पर हमें एक मुफ्त अपग्रेड दिया। दोस्ताना स्टाफ जिन्होंने हमें पुरानी तिमाही की सिफारिश और नक्शे दिए। वे आपके सारे सामान रखो। हम बहुत आभारी थे और हम अपने सामान को चारों ओर लेटे बिना पूरे दिन पूरी तरह से आनंद ले सकते थे।
    Reviewed December 03, 2018
    Dear Abhishek, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.
    Responded December 05, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Abhishek from India
    Group
    Superior
    Stayed 1 night in November, 2018
    महान रहने”
    कर्मचारी बहुत दयालु और चौकस था,वे बहुत कुशल थे और हमें बहुत मदद मिली। उन्होंने हमारे ईमेल को बहुत तेजी से जवाब दिया और सुनिश्चित किया कि हर समय हमारा प्रवास ठीक रहेगा। आरामदायक बिस्तर और महान शॉवर! पुरानी तिमाही में उत्कृष्ट स्थान..(
    Reviewed December 03, 2018
    Dear Abhishek, How wonderful to read your detailed comments about your recent stay at the The Hanoian Hotel ! Thank you very much for sharing your experience. We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back!
    Responded December 05, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Abhishek from India
    Solo traveler
    Superior
    Stayed 1 night in November, 2018
    लवली रहना, महान कर्मचारी और महान स्थान ”
    कर्मचारी सभी दोस्ताना और बहुत उपयोगी हैं। तकिए और गद्दे अच्छे हैं, ओल्ड क्वार्टर में पूरे दिन चलने के बाद वास्तव में अच्छा आराम था। यह हनोई में हमारा पहला समय था,हमारे पास अच्छी यादें थीं। मैं निश्चित रूप से इस होटल को अपने परिवार और दोस्तों को सलाह दूंगा
    Reviewed December 03, 2018
    Dear Abhishek, On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon.
    Responded December 05, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Nguyen from Vietnam
    Couple
    Superior
    Stayed 1 night in November, 2018
    Fabulous stay ”
    Breakfast was very nice and combination between Vietnamese, Asian and Western food. Tour designed for North of Vietnam - halong and sapa was amazing. They also advised me good tip to avoid overcharge due to local shop. I would recommend this hotel to any tourist. I can not wait to go back
    Reviewed December 01, 2018
    Dear Nguyen, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.
    Responded December 03, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Nguyen from Vietnam
    Family with young children
    Superior
    Stayed 1 night in November, 2018
    Second to none staff with good location ”
    Staff was just amazing. Helpful in every way possible. Anything needed to find they were very helpful and highest level of customer service. Staff who books day trips there was top notch. Well knowledged and very caring. Breakfast was very good also. Value for price very good. I don't usually write long reviews here. But the staff here really deserves these accolades.
    Reviewed December 01, 2018
    Dear Nguyen, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.
    Responded December 03, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Nguyen from Vietnam
    Family with teens
    Superior
    Stayed 1 night in November, 2018
    It is the best option in hanoi ”
    Everything worked very well. Hotel is in the city center what is very convenient and you do not need to move to downtown. It is just 10 minutes walk to hoankiem lake. The 20m2 is for Superior room what I booked is very nice and comfortable. It is such perfect place to stay if you travel to hanoi
    Reviewed December 01, 2018
    Dear Nguyen, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back. Thank you once again for your patronage and see you again.
    Responded December 03, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Nguyen from Vietnam
    Group
    Superior
    Stayed 1 night in November, 2018
    100% satisfied ”
    Every detail of this hotel is top notch. Well organized trip to Halong and Tamcoc day trip with very reasonable price. I see some travel agent listing cheaper price outside but I am worried about service quality. We TRUST them and we didn't not disapoint for that. Memorable and fun trip. Breakfast is very good. Staff is amazing, cartering to everything we needed throughtout our stay. Thank you for making our trip the best .
    Reviewed December 01, 2018
    Dear Nguyen, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve.
    Responded December 03, 2018
    The Hanoian Hotel
    8.8
    Excellent
    James from United States
    Couple
    Superior
    Stayed 2 nights in December, 2018
    Good value”
    Pros: Good value, decent room. Staff was friendly tho. Cons: Quite noisy and not in the best location.
    Reviewed December 14, 2018
    8.8
    Excellent
    Ti from Singapore
    Couple
    Deluxe Balcony
    Stayed 3 nights in November, 2018
    A class of its own”
    Superb service provided by each n every staff in the hotel. From the door man who never fail to greet whenever they open the door. The bellhop who seem to enjoy his work so much his strides seem to be on air even when carrying our luggage. And the service crew during breakfast every single morning who are ever so helpful to our every request. It’s their smile n attitude which makes the breakfast so much tastier. And finally the front desk team. There’s just so many person n things I want to commend about but that will make wat they did seem too simple. Everyone of them try very hard in even the smallest task and the result is this deed of theirs stay for life In the guest. I must give special mention to front office manager Kate. Even till the last day sending us off on a taxi she gave special instruction to make sure my cab send us to the right part of the airport. First thing I got off the plane I received a lengthy follow up email from her regarding some minor Feedbk pertaining to shower drain gage. She had displayed exemplary svc that Shame the service industry in Singapore. However she look overworked n will need a good rest to recharge and the boss must give a raise before some other hotels get her to jump ship. The mgt need a recharged staff to lead the team to greater height. I hv stayed in many 5 star hotel but i feel more of a business transaction than a guest. The Hanioan hotel is a class of its own. Keep it up and keep up the smiles!
    Reviewed November 05, 2018
    Dear Ti, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Responded November 06, 2018
    The Hanoian Hotel
    9.6
    Exceptional
    Sandro from Italy
    Couple
    Deluxe
    Stayed 3 nights in October, 2018
    Good stay in Hanoi”
    The hotel is well maintained, staff is friendly and more than helpful, got small issue on my room and they fixed with a better room, got good help for the airport transfer too. Can't complain, breakfast is fine. Attention, now having some working in progress on the back of the hotel, a bit noisy. Overall a pleasant stay. Thank you! :)
    Reviewed November 03, 2018
    Dear Sandro, What a delightful review and what a pleasure to hear that you had a great experience staying here. I am thrilled to hear our staff were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.
    Responded November 06, 2018
    The Hanoian Hotel
    9.6
    Exceptional
    Jacqueline from Australia
    Couple
    Superior
    Stayed 1 night in October, 2018
    Great hotel”
    Great room but quite small (no where to put luggage).. Construction next door was quite noisy at times. Extra pillows were supplied upon request. Bathroom was functional for the small space. Water temperature and pressure was excellent. Staff were very pleasant and helpful.
    Reviewed October 29, 2018
    Dear Jacqueline, It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.
    Responded October 29, 2018
    The Hanoian Hotel
    8.4
    Excellent
    ANG from Singapore
    Solo traveler
    Superior
    Stayed 2 nights in October, 2018
    Best customer service ”
    +very friendly and helpful staff +staff can communicate well in English +the hotel is clean +Justin can recommend u around the nearby places ,, he is super helpful .. (weekend market ,church,lake etc) +the hotel allow u to take shower even u check out on that day after 12pm +the staff greeted u with name & ask about everything (room service ,breakfast , complain etc ) during breakfast time
    Reviewed October 23, 2018
    Dear ANG, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The Hanoian Hotel in the very near future.
    Responded October 25, 2018
    The Hanoian Hotel
    10.0
    Exceptional
    Corrado from Thailand
    Couple
    Superior
    Stayed 2 nights in October, 2018
    Great stay very convenient location”
    I would suggest this hotel to anyone that come to Hanoi, very convenient nd central location Staff really helpful and ready for any valid suggestion, they can suggest and book tours for you Free bicycle for the first 4 hours usage
    Reviewed October 19, 2018
    Dear Corrado , It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I am very pleased to know that you staff went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.
    Responded October 20, 2018
    The Hanoian Hotel
    9.6
    Exceptional
    Franz from Germany
    Couple
    Superior
    Stayed 2 nights in October, 2018
    Great service beyond our stay at the hotel”
    The level of service we experienced at The Hanoian Hotel was outstanding, above what we have ever experienced on our trips before. Justin, the main receptionist, was extremely helpful: He helped us book a trip to Ha Long Bay at a very good price point, reserved bus rides to Sapa at better price than on the internet or at local travel agencies and even helped us find glasses that I forgot on one of the buses (most of this even after we were guests at The Hanoian). The hotel is exceptionelly equipped: nice rooms, an elevator for the upper levels, a shower for guests that have already checked-out... Thank you very much for making the stay as pleasant! We recommend this hotel to anyone coming to Hanoi.
    Reviewed October 08, 2018
    Dear Franz, Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Responded October 09, 2018
    The Hanoian Hotel
    9.2
    Exceptional
    ALFREDO from Spain
    Group
    Deluxe
    Stayed 2 nights in September, 2018
    Feel like at home, looking forward to come back ”
    We spent 8 days visiting the North of Vietnam and we used this hotel as “base camp”, jumping to the mountains of SA Pa and to Halong Bay and spending the other days in Hanoi. Once we arrived to the hotel, they organised the whole trip for us. Kate helped us more than we could expect, even helped me find my lost iPhone on a bus or helped us to change a flight calling herself. Everything was very clean. We enjoyed breakfast with fresh fruit and Pho. The best: hotel staff (Kate and the others are great), located in Old Quarter but quiet rooms, cleanliness. The worst: we don’t have more time to enjoy it. If I’m back to Hanoi I would repeat same hotel.
    Reviewed September 25, 2018
    Dear ALFREDO , Thank you for your encouraging and supportive review! We are glad to learn that your overall stay with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
    Responded September 26, 2018
    The Hanoian Hotel
    9.6
    Exceptional
    Manuel from Spain
    Couple
    Superior
    Stayed 1 night in September, 2018
    Nice stay”
    Would totally recommend this Hotel. It has a great location, amazing breakfast and friendly staff. They did a very early check-in and gave us that morning the breakfast for free. Also, we had an issue with the room since builder were right next door(not their fault) and upgraded it to Suite room. Cannot recommend more this place!
    Reviewed September 21, 2018
    Dear Manuel, Thank you for taking the time to write this wonderful review of your recent stay at The Hanoian Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and in particular you very much enjoyed your stay at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back to The HanoianHotel in the very near future.
    Responded September 21, 2018
    The Hanoian Hotel
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    • Exceptional location
    • Old Quarter
    • Hanoi Railway Station is within 1.65 km