The Heritage Silom Hotel
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7.4
Very good
40.2% this month
/10
(12426 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Chong Nonsi BTS Station40 m
  • Sathorn Thani Building70 m
  • Embassy of Mexico80 m
  • BNH Hospital120 m
  • Soi Lalai Sap Market200 m
  • Embassy of the Kingdom of Bahrain200 m
  • Embassy of Belgium220 m
  • TMB Bank220 m
  • Embassy of the Kingdom of Belgium230 m
  • Embassy of the Sultanate of Oman310 m
  • Free Wi-Fi

    The Heritage Silom Hotel

    198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom, Bangkok, Thailand, 10500 - See map
    "Location of the Hotel is fantastic and there is a nice local stall next to the hotel that serve nice local food."
    Goh - October 26, 2018
    Very good comfort
    7.3 room quality and comfort
    Very good service
    7.1 rating for service
    • 60 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 133 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 10,350 Bangkok properties
    See all rankings
    Location score
    8.7/10
    Room size
    40 sqm.
    Room comfort score
    7.3/10
    Cheapest price score
    Better than
    97
    %
    of Bangkok properties
    Bigger than
    96
    %
    of Bangkok properties
    Better than
    93
    %
    of Bangkok properties
    Better than
    91
    %
    of Bangkok properties
    Value for money7.5
    Distance to city center1. Km
    Location rating8.7
    Nearest airportDon Mueang International Airport (DMK)
    Distance to airport23.2 km

    Rooms available at The Heritage Silom Hotel

    Panorama
    Panorama
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed or 2 single beds
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    Suite
    Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Trio
    Trio
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Suite City View
    Suite City View
    ...
      Enter dates to see prices
      Premier
      Premier
      ...
      • Room size: 35 m²/377 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Comfort
      Comfort
      ...
      • Room size: 32 m²/344 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Suite City View
      Suite City View
      ...
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        Panorama Vista Suite
        Panorama Vista Suite
        ...
        • Room size: 42 m²/452 ft²
        Enter dates to see prices
        Panorama Vista Suite
        Panorama Vista Suite
        ...
        • Room size: 42 m²/452 ft²
        Enter dates to see prices
        Double With Double Bed
        Double With Double Bed
        ...
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          Frequently asked questions

          What time is check-in and check-out at The Heritage Silom Hotel?

          Check-in at The Heritage Silom Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the The Heritage Silom Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

          How do I get to The Heritage Silom Hotel?

          Getting to The Heritage Silom Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 1500 THB. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to The Heritage Silom Hotel, a car park is available for use and is free of charge. Convenient parking options including valet parking are also offered at the property. You can travel around in Bangkok easily with taxi service provided by the property.

          Is breakfast offered at The Heritage Silom Hotel?

          Breakfast is offered at The Heritage Silom Hotel. There is an additional charge of 250 THB for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

          What are my dining options at The Heritage Silom Hotel?

          The Heritage Silom Hotel has an in-house restaurant for hungry guests to dine-in. Alphabet Cafe&Bar comes highly recommended by the property. The finest international cuisine is served at the restaurant. You can satisfy your large appetite at the restaurant"s all-you-can-eat buffet.

          Can special events be hosted at The Heritage Silom Hotel?

          Special events such as private events may be hosted at The Heritage Silom Hotel. The property has indoor venues that can hold up to 150 people. Floral, audio-visual and Wi-Fi services are offered to help your event go smoothly.
          Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

          Can business events be hosted at The Heritage Silom Hotel?

          On-site venues and convenient event services make The Heritage Silom Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at The Heritage Silom Hotel can hold up to 150 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with snacks and soft drinks provided by The Heritage Silom Hotel.
          Interested in hosting a business event? Let The Heritage Silom Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

          What is the smoking policy at The Heritage Silom Hotel?

          Designated smoking areas are provided at The Heritage Silom Hotel for guests who smoke. There are both smoking and non-smoking floors available at The Heritage Silom Hotel. Simply indicate your preference when booking on Agoda, and The Heritage Silom Hotel will place you on the requested floor type.

          Show more questions
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          What people love about The Heritage Silom Hotel

          • 6.8
            Good
            Staff 

            "Pros - Friendly staffs, good location, massage and tailor just downstairs."

            Gerald E.

            |

            November 12, 2018

          • 9.2
            Exceptional
            Location

            "Good place, near mass rapid transit BTS systems circa 1 minutes."

            Chun K.

            |

            January 6, 2019

          • 9.2
            Exceptional

            "Definitely recommend this hotel to my familiars."

            Thy

            |

            December 30, 2018

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          More about The Heritage Silom Hotel

          More about The Heritage Silom Hotel

          10.0
          Exceptional

          "This property places on prime location and all staff also ha..."

          Shanethorn

          |

          December 27, 2018

          An overview

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          What they offer

          8.8
          Excellent

          "My nth time staying here and its always pleasant to stay her..."

          Reymundo

          |

          December 28, 2018

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Restaurants on site

          H-Restaurant
          Menu:Buffet, A-la-carte

          Nearby restaurants

          Thai cuisine
          Thai cuisine
          Na Nara Restaurant
          140 m Thai
          Triple 8 Thai Restaurant
          420 m Thai
          Anja Kinn
          470 m Thai
          Asian cuisine
          Asian cuisine
          Le Du Restaurant
          50 m Asian, Thai
          The Bab Korean Bistro
          140 m Asian, Cafe, Korean
          Cafe Ice
          150 m Asian, Italian, Thai
          Japanese cuisine
          Japanese cuisine
          Nara Japanese Restaurant
          420 m Japanese
          Naniwa
          560 m Japanese
          IKI Japanese Style Dining
          560 m Japanese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of The Heritage Silom Hotel from real guests

          Overall rating
          7.3
          Very good
          From 14441 reviews
          Provided by verified guests of
          Agoda Reviews (12426)Booking.com Reviews (634)
          Rating via Agoda7.4
          /
          10
          Very good
          40.2% this month
          Cleanliness7.0
          Facilities6.3
          Location8.7
          Room comfort and quality7.3
          Service7.1
          Value for money7.5
          High score for Bangkok
          Rating
          9+ Exceptional (1296)
          8-9 Excellent (2075)
          7-8 Very Good (2973)
          6-7 Good (1792)
          <6 Below Expectation (2353)
          Time of the year
          Mar - May (2646)
          Jun - Aug (2797)
          Sep - Nov (2672)
          Dec - Feb (2374)
          All guests (12426)
          All room types
          All languages

          Show reviews that mention 

          Showing 10489 verified guest comments
          12345
          8.4
          Excellent
          colin from United Kingdom
          Couple
          Comfort
          Stayed 1 night in June, 2019

          Good location.”

          So close to the BTS station. Many food and restaurants over there. Mcdobald nearby. Restaurant of the hotel was excellent with friendly staffs. Tasty dishes. But the room isnt that good. Everything almost broken. We got family room. Stinky by air conditioning. My foot got hurt by carpet gripper. Lights shower and many more almost broken. Inside the showroom it was clear mirror as window covering by curtain. Could not use wardrobe bottom drawer unit because the draw would not slide past the wardrobe door hinges. No tv in the sitting area of our family room. Would have been nice to have the option to watch TV from the sofa instead of the bed regardless of the time of day..

          Reviewed July 01, 2019
          8.8
          Excellent
          Shane from Australia
          Couple
          Comfort
          Stayed 4 nights in June, 2019

          Excellent”

          Nice hotel Great location next to BTS station Great food outlets near by Porters and door staff wonderful Reception staff a bit cold and un helpful Rooms great Balcony nice but not chairs to sit My room 414 had only one hard chair Itv would be nicer to hand one or possibly two relaxing chairs there is room for it No note paper or pencils Only coffee no tea There was a 10 cm gap between the bed and bed head so pillows kept falling down And only two pillows for a double Think 4 should be a min My room looked out to the side onto 3 apt blocks While there were heavy curtains I think there should be sheer curtains too Pool area nice Pool attendant lovely But it was a great stay

          Reviewed June 28, 2019
          4.8
          Cheong from Malaysia
          Solo traveler
          Comfort
          Stayed 4 nights in July, 2019

          Room is horrible, staff not friendly ”

          My room and toilet light is not working and shower room door is broken and very dirty at side . Room window curtain cannot cover whole window. I went to complain with staff, they like ignore my complain and keep talking to he colleague and not take this case serious.

          Reviewed July 18, 2019
          5.6
          Andrew from Australia
          Solo traveler
          Comfort
          Stayed 4 nights in June, 2019

          Good value, good location but a basic hotel”

          Breakfast is very average and they take their time to top up food. Food is almost the same every morning. Staff can be quite rude and unfriendly. Gym is non functional, bathroom dated and not spotless.

          Reviewed July 17, 2019
          8.4
          Excellent
          Khaw from Malaysia
          Couple
          Comfort
          Stayed 2 nights in July, 2019

          Awesome location”

          Clean room, worth for value of money and awesome location just 5 minute away walking distance to BTS, we had been upgraded to the family room, which is much more bigger with bathtub. We enjoy our stay here, as the staff is friendly and very helpful. Breakfast was okay, not much comment. But the swimming pool and gym facilities need to be renew, pool was tolerable but the water seems not so clean so we dint went in to the pool. Gym facilities was very poor, as the equipment was rusty, and the space is awfully small. Even the dumbbell was incomplete. Overall is worth to stay, in terms of the location, clean room and friendly staff.

          Reviewed July 14, 2019
          8.0
          Excellent
          Michael from United Arab Emirates
          Couple
          Comfort
          Stayed 4 nights in November, 2018

          Great location”

          A good hotel in a perfect location close to Silom nightlife and BTS Metro. Restaurant food is tasty but service is slow. Often main dishes are bought out to customers without rice or with groups, some customers have to wait long periods without food while their friends food has already been delivered. A improvement needed on food deliver process. Hotel is clean and staff are generally friendly.

          Reviewed April 30, 2019
          6.0
          Salam from Malaysia
          Solo traveler
          Comfort
          Stayed 2 nights in July, 2019

          Good location but bad service ”

          Hotel was good in location but we get a worst service along our stay. Firstly thanks to get free upgrade to premiere room, but only 1key room given upon check in. Late night we found the tap water dirty so we boil the mineral water n ask 2more extra water, the staff denied to provide by saying only 2bottle per day. Next day morning breakfast we found the fried rice not cook well very hard and it causes us stomach pain. Late night no hot water in toilet so we call and inform, but we surprise the staff inform no maintenance available at night time. We wrote all this complain and past to front office managers Ms Rati but we are sad no any respond for them. Sadly check out from this hotel. Surely won’t return back here, customer service is worst.

          Reviewed July 07, 2019
          6.0
          colin from United Kingdom
          Couple
          Comfort
          Stayed 3 nights in June, 2019

          Must try harder”

          First appearance when you arrived ..looks like great hotel clean lobby and location very close to BTS .. Nice swimming pool on the 9th floor with a infinity pool looking over BKK.. unfortunately the room me and my partner stayed in was a family room that needed a little more attention to detail then allowed.. Even though our bedroom was separate from the living /kitchen area.. Both the bedroom and living area smelt of damp from the leaking air conditioning. . Both rooms had thread bear carpets . And no tv in the living room Very decorated rooms with signs of repainting badly needed

          Reviewed July 02, 2019
          8.0
          Excellent
          Andy from Singapore
          Solo traveler
          Comfort
          Stayed 3 nights in January, 2019

          Good price for its location.”

          Room cleaning could be better organised. Friend was not happy that his room was still not cleaned late at night despite multiple reminders. Lights were not working in his room either when he checked in. Air-conditioning in my room was not cold at all on my first night. Maintenance team only came in the late afternoon of the next day. Breakdowns aside, this is still a good place to stay. Easy access to BTS and great food.

          Reviewed March 03, 2019
          8.8
          Excellent
          natdanai from Thailand
          Solo traveler
          Comfort
          Stayed 1 night in July, 2019

          Excellent”

          Good

          Reviewed July 09, 2019
          8.0
          Excellent
          vincent from Philippines
          Group
          Suite City View
          Stayed 4 nights in June, 2019

          Great location!! Reasonably priced breakfast gor only 150 baht, but same food everyday. 👍👍👍”

          No glass door in the shower. And only 1 pillow for each guest

          Reviewed July 08, 2019
          8.4
          Excellent
          vincent from Philippines
          Group
          Comfort
          Stayed 4 nights in June, 2019

          Very nice location, presentable and spacious rooms except for some repairs/maintenance needed. Great”

          Requestes for early check in and late check out - NOT GRANTED

          Reviewed July 05, 2019
          8.8
          Excellent
          Felito from Philippines
          Solo traveler
          Comfort
          Stayed 7 nights in June, 2019

          Excellent”

          The location is less than a minute away from the BTS station.

          Reviewed July 03, 2019
          8.4
          Excellent
          wirote from Germany
          Solo traveler
          Comfort
          Stayed 1 night in June, 2019

          Nice location ”

          The room is a bit old and run out of maintenance but staffs were friendly and nice location

          Reviewed June 27, 2019
          5.6
          Ho from Hong Kong
          Couple
          Comfort
          Stayed 5 nights in May, 2019

          Good Location but that is it”

          Stayed at Heritage for 5 nights. The good thing about this hotel is location where it is right next to BTS station, close to central of Bangkok. However, the cleanliness of the room was horrible, smelly bed sheet, stinky carpet, the light was out, the whole hotel is pretty old, need to renovate. If you really care about the location, this may be an option for you with this price, or you could stay somewhere a bit further with better room and service.

          Reviewed June 21, 2019
          5.2
          Michael from Singapore
          Couple
          Comfort
          Stayed 2 nights in June, 2019

          Everything is breaking down. ”

          This was our 5th time staying at the hotel. The last time was a year ago. It is slowly becoming very old. 1. Room carpet was very dirty. Our feet was black walking on it barefoot. There were no room slippers provided. 2. Shower floor was stained black. 3. Shower head holder broken. 4. Toilet paper holder broken. 5. No towel holder in the bathroom. Towel bar was broken. 6. Curtains were broken. 7. Bath towels were old and frayed at the edges. They were more like rags. Very sad state. 8. We used to look forward to breakfast. But even that was a disappointment. The selection has been reduced to half. We decided to skip breakfast after the first day even though we paid for daily breakfast. 9. Just two hangers were provided. And only 1 pillow each person. I have taken photos of the above if management needs proof. Overall, it was a sorry state. Very unlikely that we will return. It was going through an upgrading process 2 years ago and a few rooms were nicely upgraded (we stayed in one) but it appears they never completed it. There are much better hotels in the area to choose from these days.

          Reviewed June 14, 2019
          5.6
          KUN-TAI from Taiwan
          Solo traveler
          Comfort
          Stayed 2 nights in June, 2019

          Best location, but not good experience”

          1. Location is good, very close to Chong Nonsi BTS Station & 7-11 Store, Nearby hotel: Holiday Inn Express Bangkok Sathorn, Trinity Silom, I Residence, Haven't meet. 2. My room has been upgrade to "Family Room", the city view is good, but the living room isn't have enough lights on the night, only one TV set in the bedroom, the carpet feels not clean, I always smell some special odor inside the room and corridor, the worst thing is -- the hotel safe (保險櫃) has broken. 3. Restroom door can't close, Shower room door is hard to close, and the switch of hand shower has broken, so I can only use the shower head in the air. Towel still have a little stains. 4. Only have one Bedside table in the bedroom. The similar room has two when I stay at Jun 6. 5. My room has all Power off when check-out day morning, so I woke up early and can't sleep well.

          Reviewed June 14, 2019
          6.8
          Good
          Henson from Philippines
          Group
          Premier
          Stayed 3 nights in March, 2019

          Ok hotel”

          Hotel is near the bts. Very affordable too. Room is ok but the hotel is a bit old. Breakfast was so so. Not much selection. Check-in and out was fast. Service is ok not great. There’s a gym and a pool.

          Reviewed June 07, 2019
          8.8
          Excellent
          Betsy from Philippines
          Couple
          Comfort
          Stayed 1 night in June, 2018

          Value for money accommodation in Bangkok”

          This is my second time to stay here, now with my significant other. The location is excellent as it is right in the middle of two night markets - Pat pong and Khao San. There are also a lot of shops nearby so you will have access to everything you need. The rooms , though not that spacious, are clean and homey. The staff are friendly and helpful, especially when you request for assistance in planning your itinerary. Also love the free milk tea/coffee at the ground floor. Will definitely stay here again when I go back to BKK.

          Reviewed June 03, 2019
          4.8
          YONG from Malaysia
          Couple
          Comfort
          Stayed 3 nights in May, 2019

          Not recommend”

          This is not my first time to stay in this hotel. But the condition of hotel getting worst and make disappointed. The front desk staffs serious attitude problem, conducts with rude communication. Check in at 2pm but been inform room not available and request to make all payment transaction. After get done all the payment process go out to walking surrounding and return at 6pm, but informed the room not yet ready, I need to wait for another hour to get the room! I'm request verbal + light up sigh to request for house keeping on next day morning before leaving the hotel, but not perform house keeping when I get back to hotel in evening! On the 3rd day even worst, perform house keeping without leave any towel in the room. Serious improvement need for this hotel.

          Reviewed May 27, 2019
          12345
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          The Heritage Silom Hotel
          |Very good 7.4
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          • Excellent location
          • Central World
          • Chong Nonsi BTS Station is within 0.04 km