Located in heart of Mumbai
Free Wi-Fi in all rooms!
|Value for money||7.4|
|Distance to city center||3.0 Km|
|Nearest airport||Chhatrapati Shivaji International Airport (BOM)|
|Distance to airport||2.1 km|
"Location is very good as it is very close to the airport."
March 29, 2018
"Staff especially good and have been well trained."
November 25, 2018
"Clean tidy and good location with night life"
September 3, 2017
"Its near to domestic Airport and good if you have work nearb..."
October 17, 2018
Certified as Mumbai’s first eco-friendly hotel, this award winning accommodation is tailored to make your stay a pleasant one. Adjacent to the airport, the location is superbly convenient for business travelers and holiday makers. The Orchid Hotel's 245 rooms are comfortable, cozy, and provide essential amenities. The on-site Vindhyas restaurant is said to be the best restaurant in town. Set up as an ethnic temple, there are folk dancing performances for your entertainment whilst you sample the carefully prepared tasty treats. Renowned for its exclusivity, The Orchid Hotel is a top choice in Mumbai and offers top quality variety in cuisine. For relaxation and leisure, don’t miss the swimming pool, Merlins Bar, and the 70-foot waterfall in the hotel’s atrium.
"Rooms and spacious with a decent sized sitting area ."
January 9, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Orchid Hotel
Show reviews that mention
Enjoyable in summer time. Liked Rooftop bar & its night view. Specially I liked pool & steam sauna”
General facilities are pretty ok. But it is not that so good. Value wise, it was fine. Only morning buffet is too boring. I stayed for 6 night 7 days. Even 1 momth back I stayed 4 night 5 days. Yet, food was pretty boring.
Dear Yujin, Namaskar! Thank you for your valued feedback, I am sorry that we could not exceed your expectations on this visit. We do however take all your feedback on board. It is only through such feedback that we are able to constantly improve our product and service. We value your patronage as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Affordable room's rate, but the hotel's design may be a little old. Generally, everything is fine.
Dear Chu, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your words of praise that glorify us as an excellent service provider. Your distinct likeness for our service and standards will serve a boost to continue our personalized service initiatives. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Nice place... Good people”
I have stayed multiple times in this hotel and every time I have been extremely satisfied. Place is nice, clean and comfortable. Staff is very polite and very non intruding. Food is good. Price is reasonable.
Very good location”
Grand five star hotel, good food, beautifully maintained. Great roof top restaurant with polite staffs. Drawback: Old and in pathetic condition sofa in the room. Shower mixer not working properly. Even after opening both taps (hot & cold), for a few seconds water from shower was either very hot or cold. It was repeating intermittently.
Great Hospitality ”
This hotel is situated at very strategic location and well connected to Airport and Railways. Hospitality from staff is extremely good with all facilities. Variety in Breakfast and quality awesome. Need to be cost economical on few transportation system like transfer to International airport, which is extremely expensive. Guests from hotel have to search for economical transportation and this does lead to issues. Hotel Management should take this feedback seriously and make it more convenient.
Great Value for money. Very close to the airport. Does have an old feel to it. Wish the bar was better.
Dear Vikram, Namaskar! Thank you for taking time out and giving us your valuable feedback. We value your cherished notes that proclaim us to be personalized and value for money. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
The hotel refused to issue GST invoice despite confirming over phone before the booking that the invoice will be issued.
The staff at the boulevard restaurant was average.
Good location but sometime prices r high
Good location and good silent pleasant stay
Great hotel and variety of food especially breakfast choices . Exclusive breakfast of Vindhya delic”
Hospitality and room comfort was great. Neatness and attitude of staff very good. Location is also very strategic. Overall, good value for money. However, need to be more prompt on confirmation of reservation while extending the stay and not linger on
Near airport, Value for money”
It was good. However there were few issues like a) At reception and check-in counter - staff is less so it took long time b) The gentleman at check-in counter allotted wrong room, which was later changed to another room (smocking) and again changed to third room. The location and hotel is good value for money, I stay in this hotel quite regularly and almost every time I face check-in issue. Over all god hotel to stay.
comfortable stay. Excellent room and facilities.”
It was comfortable stay. I have staying in this hotel on regular basis. Proximity to Airport and Business Center like BKC makes life comfortable specially when you are travelling for business purpose.
Levely and friendly staff with 7 star service”
Very friendly staff and excellent room service. Excellent for business traveller. Every need for business traveller the staff will served within a minute. The location and road are not good due to non facility of the government
Perfect location. Amazing staff. Terrific food. Only down side was below part noise insulation. ”
Food at The Boulevard was terrific. We had South of Vindhyas on our mind as well but couldn't make it as we had little time on hand. Staff at the hotel is very courteous and well trained. So much so that I still remember names of some people - Rehman from Boulevard, Leslie who helped me with digital key problem and Ashok the house keeping staff. Only issue I see is bad sound insulation. Maybe we were staying at the older wing of the hotel and the new part maybe better. But in my room I could hear noises from the lobby, upper and adjacent rooms. Btw I passed by Mr Kamat during my stay but wasn't sure if it was him. Later I asked a manager to confirm. He was with some other guests and I was pleased to see how much he cared for his guests.
Guest Signature ”
I had a guest at your hotel Orchid. Unfortunately, the Tax invoice did not have the signature of the guest at the time of check out. I am told by your staff that if payment is done electronically, the signature of the guest will not show on the invoice. The reason for requesting for a Tax invoice is for the purpose of Audit. Hence; make sure that the guest signs before check out. Overall: Hotel and Service was GOOD.
Misleading Photos on Agoda”
This is a small hotel, down a side road in a run down wasteland area. It is very old & tired. When we arrived there was no furniture in the lobby. Later after my observation some appeared. No towels in the room. When they were delivered they were old & worn out. The price of this hotel on Agoda was 500% more expensive that on Trivago, which we only found after paying the hotel as they demanded full payment at check in. I never felt safe here and left early.
Dear David, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. we are apologetic that certain aspects of the hotel did not live upto your expectations. Further to your feedback, we wish to keep you informed that as a process we do take a pre authorization on your card which includes the stay rate and some amount for extra services that you might avail during your stay with us. The same is however released if not utilized. We also like to highlight that the safety and security of our guests is of utmost importance and under no circumstances will this be compromised on. On account of the inconveniences faced we would like to make your next stay with us special and memorable thereby redeeming ourselves of the disservice. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Spacious rooms and excellent service ”
Rooms and spacious with a decent sized sitting area . Check-in and checkout were easy and handled very professionally. The guys at the front desk. Kaplak, farhan, Nadeem and sagar are all very helpful. We stayed for 9 nights and had 2 adjacent rooms . Room we’re thoroughly cleaned and -Emelia, the House keeping supervisor was very courteous and would provide extra towels and toiletries whenever we needed Finally Orchid has 4 restaurants which expectional food in line with what you can expect at any Kamath restaurant around the world . We were allowed to have breakfast at 2 restaurants so always had a variety . South of The Vindhayas is a great restaurant to visit even if you are not staying there . It provides and South Indian Style cuisine in a sit down buffet style . All and all a very good vacation experience
Dear Aarfat, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are delighted with your positive views and comments that glorify our service standards and amplify the personalized care and attention provided. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We thrive on the principle of personalisation and your stay narration is a true testament of what we envision as the grade of service. We wish you the very best as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Not worth the money ”
Had only few hours for transit, probably they gave us the worst hotel room, aircon was so loud, and lights were not working properly, just very bad experience, only good point is the free ride to the domestic airport next day.
The staff was courteous was very courteous and food tasty especially the South Indian delicacies. ”
The proximity to the airport helped. Staff and their hospitality was par excellence. Food was tasty too. Some dishes were expensive. Considering the weather of Mumbai in mind and that the hotel is mostly carpeted, the housekeeping should pay more attention to smell of dampness in the bathrooms. It would be good if a few frangrance dispensers are placed in bathrooms too. Rest all was very good.
Located in heart of Mumbai
Free Wi-Fi in all rooms!