The Reef Retreat Hotel
The Reef Retreat Hotel
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Standard Spa - Outside seating area The Reef Retreat Hotel
Standard Spa - Outside seating area
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Beach The Reef Retreat Hotel
Beach
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Beach The Reef Retreat Hotel
Beach
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Swimming pool The Reef Retreat Hotel
Swimming pool
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Excellent
Location
8.8
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The Reef Retreat Hotel

Excellent location
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Excellent
From 32 reviewsSee what guests said
8.2
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
Standard Spa
Standard Spa
...
  • Courtyard view
  • 45 m²/484 ft²
  • 1 queen bed
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • Garden view
  • 155 m²/1668 ft²
  • 2 single beds and 3 king be...
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Superior Spa
Superior Spa
...
  • Garden view
  • 53 m²/570 ft²
  • 1 king bed
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Studio Suite
Studio Suite
...
  • Garden view
  • 46 m²/495 ft²
  • 1 single bed and 1 queen be...
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1 Bedroom Suite
1 Bedroom Suite
...
  • Garden view
  • 57 m²/614 ft²
  • 2 single beds and 1 king be...
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2 Bedroom Suite
2 Bedroom Suite
...
  • Garden view
  • 116 m²/1249 ft²
  • 2 single beds and 2 king be...
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One Bedroom  Suite
One Bedroom Suite
...
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    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
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      Quadruple Standard
      Quadruple Standard
      ...
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        Double Three Bedrooms
        Double Three Bedrooms
        ...
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          More about The Reef Retreat Hotel

          More about The Reef Retreat Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (32)Booking.com Reviews (267)
          8.2
          Excellent
          Cleanliness8.7
          Facilities8.0
          Location8.8
          Room comfort and quality8.2
          Service8.6
          Value for money7.9
          Provided by verified guests of Agoda
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          Standard Spa
          Superior Spa
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          Showing 27 verified guest comments
          12
          10.0
          Exceptional
          Kyle from United Kingdom
          Couple
          Standard Spa
          Stayed 2 nights in June, 2018
          Cracking place ”
          Great hotel. Awesome value. Location is good. Also helped us out with extras for a birthday.
          Reviewed July 05, 2018
          8.0
          Excellent
          Sam from United Kingdom
          Couple
          Standard Spa
          Stayed 1 night in November, 2016
          Nature is the best decor!”
          Very nice place to spend your time!
          Reviewed December 01, 2016
          8.0
          Excellent
          SUSAN from Australia
          Couple
          Superior Spa
          Stayed 3 nights in September, 2016
          Booked 3 nights and stayed 4”
          Great little spot in Palm Cove with a lovely ambiance and great facilities
          Reviewed October 03, 2016
          8.4
          Excellent
          Stuart from Australia
          Couple
          1 Bedroom Suite
          Stayed 5 nights in September, 2016
          September Stay”
          Perfect location and everything required for a relaxing holiday. We chose a cheaper room which was comfy. The BBQ and social area was in a beautiful setting next to the pool. Would have liked for a little more sun into the pool area. Happy to recommend the Reef Retreat.
          Reviewed September 14, 2016
          7.2
          Very good
          Shaun from Australia
          Couple
          Standard Spa
          Stayed 6 nights in July, 2016
          Fantastic Location”
          Just a two minute walk from the beach. Excellent location, reasonable value and met my expectations.
          Reviewed July 18, 2016
          6.3
          Good
          Linh from United States
          Couple
          Standard Spa
          Stayed 4 nights in September, 2015
          Great staff, terrible building”
          Great staff, reasonable cost, good location
          Terribly thin walls. You hear everything and everyone. Poorly designed room layouts; toilet is literally one night stand away from the headboard in the single-spa rooms. Tiny parking spots, but street parking is plentiful. Bugs, a whole lot of them, but you are in the rainforest so it's expected.
          Reviewed September 27, 2015
          7.3
          Very good
          Andrew from Australia
          Solo traveler
          Standard Spa
          Stayed 2 nights in August, 2015
          Suited my needs perfectly!!!”
          Location, flexibility of staff, Cleanliness.
          The Reef Retreat Hotel was exactly what I needed while visiting Palm Cove for my friends wedding. It was a very central location with ease of access to all the facilities that Palm Cove has to offer.
          Reviewed September 07, 2015
          9.3
          Exceptional
          Miranda from Australia
          Solo traveler
          Studio Suite
          Stayed 5 nights in June, 2015
          Relaxing stay”
          Great location, peaceful surorundings, comforable rooms
          enjoyed the peaceful well kept surroundings. staff were helpful. location was convenient. Room was in good order and of a good standard. Recommend the place.
          Reviewed August 01, 2015
          8.7
          Excellent
          Taela from Australia
          Couple
          Superior Spa
          Stayed 3 nights in July, 2015
          perfect couples getaway”
          the pool and spa at night time, the location and the spa suite
          My partner and i recently stayed for 3 nights which is a superior spa suit. The feel of the hotel itself is very romantic and cosy, and it lives up to its name 'reef retreat', and even though its near the main strip it still feels very secluded. I read a lot of reviews after making my booking via agoda saying to request a spa suit on the 2nd floor, which unfortunately i ignored. This is the only downfall of our stay as where our room was right infront of the pool and the rooms are very open plan, so if we went to the toilet or had a shower we had to shut our curtian doors which was a disappointment as it woudve been nice to keep the natural light inside. (And at night you could see straight into our bathroom from the pool and spa) In saying this though there was little trees and stuff around the balcony so when you sat out there it still felt somewhat private (apart from the friendly passers by who say hi, which is quite nice) and calming as it felt like youre in a little rainforest. The room was very clean, however my only recommendation for the hotel if possible would be to get bigger/longer floor mats for the bathroom as when you had a shower (its a shower/spa bath) the water goes everywhere because there is no shower curtain or screen. I dont know if it would be possible cost wise to get some made specifically for these rooms to go the whole length of the spa tub?.Also another point for the bathroom is probably they need a ventilation fan, as even when we had the window in the bathroom open, after a hot shower the floor in the whole room (front door to back door) would be wet from the condensation. These rooms are ideal for couples as they are very open plan and there isnt any solid doors to the bathroom so it kind of makes it feel a little more intimate. Overall it was a very welcoming stay and we will be back for sure. 9/10 :))
          Reviewed July 14, 2015
          9.7
          Exceptional
          Chelsea from Australia
          Couple
          Studio Suite
          Stayed 4 nights in July, 2015
          Couples getaway”
          Room size, location & staff
          Loved it. Great rooms with substantial living space. Not on the beach but only 5 seconds away (walking). Surrounded with beautiful tropical gardens
          Reviewed July 07, 2015
          8.3
          Excellent
          Kelly from Australia
          Couple
          2 Bedroom Suite
          Stayed 5 nights in April, 2015
          Perfect location. ”
          Balconies to the rooms, lovely pool, friendly staff
          Had a great time swimming in the pool and relaxing in the lounge area. Easy walk to beach and restaurants. Staff very friendly and helpful with regards to tours and day trips
          Reviewed April 11, 2015
          8.3
          Excellent
          Kelly from Australia
          Family with young children
          1 Bedroom Suite
          Stayed 5 nights in April, 2015
          Great location”
          Location to esplanade, bbq area, friendly staff
          Thoroughly enjoyed our stay. Close to everything. It was quiet and peaceful. If you have an issue with stairs request a room on the ground. We booked a 2 bedroom apartment which was large and roomy, however the 37 stairs up to the room with 2 small children wasn't ideal and a long way up with a heavy suitcase. Will definately stay here again.
          Reviewed April 11, 2015
          6.0
          Julian from Thailand
          Couple
          Superior Spa
          Stayed 5 nights in December, 2014
          December stay ”
          Nice and pleasant.
          Reviewed December 31, 2014
          10.0
          Exceptional
          Rebecca from Australia
          Couple
          Superior Spa
          Stayed 2 nights in June, 2013
          Beautiful location and great hotel.”
          Nice quiet location, beautiful hotel and pool, out of Cairns but still close enough to enjoy everything.
          This is a wonderful place to stay, especially for a nice quiet get away for 2. Palm Cove is out of Cairns enough to be quiet but still close enough to be convenient. The heated spa and pool were perfect and the gardens around the hotel were beautiful and natural. The staff are friendly and very helpful, even arranging reef trips and other activities if you need them to. We really enjoyed our trip and wouldn't hesitate to stay here again.
          Reviewed June 26, 2013
          7.3
          Very good
          Nancy from Singapore
          Couple
          Standard Spa
          Stayed 5 nights in May, 2013
          Comfort, clean and friendly.”
          Has a kitchen ...great for cooking simple meal and breakfast.
          Delightful and will definitely recommend to friends and family.
          Reviewed June 02, 2013
          5.7
          Huma from United States
          Group
          Superior Spa
          Stayed 5 nights in January, 2013
          Conveniently located but the room is not so good”
          Location is very convenient, the frequency of room clean was more than expected, nice tub/jacuzzi
          A good size balcony with no view which was different from the photo we saw before we made the booking. Quite a good size room but the layout and design was poorly done. No comfortable chairs in the room. Not much storage room. No safe. Paid internet connection was slow. The pool was small.
          Reviewed January 31, 2013
          7.7
          Very good
          Niall from Japan
          Couple
          Studio Suite
          Stayed 2 nights in December, 2012
          Nice room, good location”
          Spacious rooms, Close to the beach
          This hotel has large rooms, comfortable beds and the amenities of a serviced apartment. It is one block from the ocean and walking distance to Palm Coves many excellent restaurants. The hotel was clean and service good and friendly. Wi-Fi was not free but was chargeable for actual time used at $3.50 per hour. All in all very good value for money and I would recommend this hotel to anybody considering saying at Palm Cove.
          Reviewed January 02, 2013
          9.3
          Exceptional
          Emma from Australia
          Group
          Stayed 3 nights in November, 2012
          Great location & Services!”
          Across the road from the beach!!! Great bed!
          We booked The Reef Retreat 3 bedroom apartment for a few days while in Palm Cove. It was great! The apartments are across the road from the actual resort which was no problem. There was a pool right next door to us which only we used! The main area had a great pool and we used their BBQ facilites most nights. Clive at main reception (and his daughter) were so helpful! It had everything we needed!
          Reviewed November 20, 2012
          7.0
          Very good
          Jeff
          Couple
          Standard Spa
          Stayed 2 nights in June, 2012
          Nice”
          the spa
          clean and nice setting great pool and spa hosts were nice and friendly
          Reviewed June 23, 2012
          8.7
          Excellent
          Elizabeth from Australia
          Couple
          Standard Spa
          Stayed 5 nights in May, 2012
          Nice grounds and lovely rooms”
          Heated pool, big balcony with outdoor cooking facilities
          Convenient location to restaurants beach and convenience stores. Staff very helpful and informative regarding tours and local shops etc. The room was very comfortable with a lovely bathroom and outdoor area.
          Reviewed May 31, 2012
          12
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