The Ritz-Carlton Sanya, Yalong Bay
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Deluxe Room, Guest room, 1 King, Garden view, Balcony - View The Ritz-Carlton Sanya, Yalong Bay
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8.5
Excellent
/10
(111 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location - 210 meters to the beach
Popular neighborhood
Parking
FREE
  • Yalong Bay Beach780 m
  • Yalong Bay1.03 km
  • Yalong Bay Golf Club1.36 km
  • Flowers Valley Shopping Center2.28 km
  • Red Gorge Golf Club2.45 km
  • Yalongwan Central Square2.46 km
  • Sanya Shell Museum3.11 km
  • Under Water World3.2 km
  • Yalong Bay Tropic Paradise Forest Park3.52 km
  • Butterfly Park3.59 km
  • Free Wi-Fi

    The Ritz-Carlton Sanya, Yalong Bay

    Yalong Bay National Resort District, Yalong Bay, Sanya, China, 572000 - See map
    "Not much of a beach and not cheap, but good facilities, good food, and friendly and courteous staff."
    Steven - June 20, 2017
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent facilities on premise
    8.6 facilities on premise
    • Airport transfer

    • 210 meters to the beach

    • Currency exchange

    • Located in heart of Sanya

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 1,812 Sanya properties
    See all rankings
    Room comfort score
    8.6/10
    Location score
    8.6/10
    Service score
    8.6/10
    Cleanliness score
    8.7/10
    Better than
    99
    %
    of Sanya properties
    Better than
    98
    %
    of Sanya properties
    Better than
    98
    %
    of Sanya properties
    Better than
    98
    %
    of Sanya properties
    Value for money7.7
    Distance to city center22.1 km
    Location rating8.6
    Nearest airportSanya Phoenix International Airport (SYX)
    Distance to airport24.3 km

    Rooms available at The Ritz-Carlton Sanya, Yalong Bay

    8.6
    Excellent
    Room comfort & quality
    Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
    Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
    ...
    • Room size: 252 m²/2713 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Front Villa, 3 Bedroom Villa, Ocean view, Oceanfront
    Ocean Front Villa, 3 Bedroom Villa, Ocean view, Oceanfront
    ...
    • Ocean view
    • Balcony/terrace
    • 2 single beds and 2 king be...
    Enter dates to see prices
    Lagoon Room, Guest room, 1 King, Pool view, Balcony
    Lagoon Room, Guest room, 1 King, Pool view, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Resort View Room, Guest room, 1 King, Resort view, Balcony
    Resort View Room, Guest room, 1 King, Resort view, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Ocean View Room, Guest room, 1 King, Ocean view, Balcony
    Ocean View Room, Guest room, 1 King, Ocean view, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Ocean Front Villa, 1 Bedroom Villa, 1 King, Ocean view
    Ocean Front Villa, 1 Bedroom Villa, 1 King, Ocean view
    ...
    • Room size: 130 m²/1399 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Resort View Room, Guest room, 2 Double, Resort view, Balcony
    Resort View Room, Guest room, 2 Double, Resort view, Balcony
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Club Deluxe Ocean, Club level, 2 Bedroom Suite, Ocean view
    Club Deluxe Ocean, Club level, 2 Bedroom Suite, Ocean view
    ...
    • Room size: 192 m²/2067 ft²
    • Ocean view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Garden Villa, 1 Bedroom Villa, 1 King, Garden view
    Garden Villa, 1 Bedroom Villa, 1 King, Garden view
    ...
    • Room size: 130 m²/1399 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    The Ritz-Carlton Suite, 1 Bedroom Presidential Suite, 1 King
    The Ritz-Carlton Suite, 1 Bedroom Presidential Suite, 1 King
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices

    What people love about The Ritz-Carlton Sanya, Yalong Bay

    • 8.8
      Excellent

      "The main pool is pretty good as well."

      Shang L.

      |

      October 14, 2016

    • 10.0
      Exceptional
      Staff 

      "Awesome staff, huge hotel room."

      Irwin

      |

      May 24, 2018

    • 10.0
      Exceptional

      "Will definitely go back again!"

      Irwin

      |

      May 24, 2018

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    More about The Ritz-Carlton Sanya, Yalong Bay

    More about The Ritz-Carlton Sanya, Yalong Bay

    8.8
    Excellent

    "Very commendable service from our butlers as well."

    Shang L.

    |

    October 14, 2016

    An overview

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    What they offer

    10.0
    Exceptional

    "Highly recommended for families with young kids."

    Choy

    |

    November 4, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental

    Restaurants on site

    SOFIA / 索菲亚意大利餐厅
    Cuisine:Italian
    Menu:Buffet
    FRESH 8 / 鲜坊餐厅
    Cuisine:American, Asian, Chinese
    Menu:A-la-carte
    PEARL / 润园中餐厅
    Cuisine:Asian, Chinese, Local
    Menu:Buffet
    SAND / 海边餐厅
    Cuisine:Seafood, Grill/BBQ
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of The Ritz-Carlton Sanya, Yalong Bay from real guests

    Overall rating
    8.9
    Excellent
    From 2249 reviews
    Provided by verified guests of
    Agoda Reviews (111)Booking.com Reviews (703)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.7
    Facilities8.6
    Location8.6
    Room comfort and quality8.6
    Service8.6
    Value for money7.7
    High score for Sanya
    Rating
    9+ Exceptional (47)
    8-9 Excellent (13)
    7-8 Very Good (9)
    6-7 Good (6)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (21)
    Jun - Aug (24)
    Sep - Nov (15)
    Dec - Feb (29)
    All guests (111)
    All room types
    All languages

    Show reviews that mention 

    Showing 89 verified guest comments
    12345
    3.6
    Hwee from Singapore
    Group
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 3 nights in May, 2019

    Kinda Disappointed ”

    It didnt meet the expectations of a Ritz. The most badly maintain Ritz that I had stayed in. Carpet was dirty and the room is stale. The whole room dont smell fresh at all.

    Reviewed July 15, 2019
    10.0
    Exceptional
    Wang from Singapore
    Business traveler
    Premier Ocean View Room, Guest room, 1 King, Ocean view
    Stayed 2 nights in November, 2017

    Excellent services! ”

    Ritz Carlton live up to their name with excellent services and extremely helpful staffs. One of the best hospitality and services I have experience so far in so many hotel I been to. Thank you Ritz-Carlton.

    Reviewed November 05, 2017
    8.8
    Excellent
    Shang from Singapore
    Group
    Ocean Front Villa, 2 Bedroom Villa, Ocean view, Oceanfront
    Stayed 2 nights in October, 2016

    2BR Villa Review”

    Booked the 2BR villa for a chilled getaway. While the villa is certainly not cheap, it is very spacious and luxurious. It is beachfront as advertised but there is some shrubbery for some privacy, so the view of the ocean is somewhat obscured. Very commendable service from our butlers as well. The main pool is pretty good as well. Wide selection of breakfast.

    Reviewed October 14, 2016
    10.0
    Exceptional
    CHEONG from Hong Kong
    Couple
    Stayed 4 nights in August, 2013

    Perfect for Honeymoon”

    Perfect for Honeymoon

    Really nice beach, good service, Really lovely honeymoon room Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!

    Reviewed December 23, 2013
    9.2
    Exceptional
    Steven from United States
    Couple
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in June, 2017

    Exceptional”

    Perfect weekend trip. Not much of a beach and not cheap, but good facilities, good food, and friendly and courteous staff...really no need to ever leave resort grounds. Stayed at another similarly priced resort (which will remain unnamed) and the contrast was drastic: you can tell that Ritz (Marriott) invested heavily in building and maintaining the property and training its staff, and it definitely pays dividends as I'll be returning to this property should I ever visit Sanya.

    Reviewed June 20, 2017
    8.0
    Excellent
    Jinshi from China
    Family with young children
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 6 nights in February, 2014

    Enjoy the beach and children's swimming pool.”

    Child friendly swimming pool, close to beach, good food.

    Good experience. The child friendly swimming pool, children's activity room and also the beach are very good. My family really had a good time here. It would be better to have more child friendly swimming pool with comfortable temperature.

    Reviewed February 26, 2014
    9.0
    Exceptional
    Xiaonan from China
    Couple
    Stayed 2 nights in May, 2013

    Perfect for Honeymoon”

    Really nice beach, good service, Really lovely honeymoon room

    Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!

    Reviewed May 24, 2013
    3.7
    Min from Malaysia
    Couple
    Stayed 3 nights in January, 2013

    Not worth at all”

    Good location

    I stayed from 28 – 31st January 2013 and having paid for the Club Ocean View, I had high expectations from Ritz Carlton. Sad to say I was extremely disappointed and it was not worth at all spending the money in Ritz. Ritz could not even match hotels like Mandarin Oriental and Shangri-La in every aspect, and I paid about one third for these hotels in other countries. First of all, I did not get all the “Club Level” benefits as advertised in the website. The staffs at the Club Lounge were not aware of the benefits. I asked for a return car transfer within Yalong Bay as advertised, but were rejected and they were passing the phone around. The staff rejected my request as she had zero knowledge on the return transfer. Eventually the staff arranged it for me, I appreciate that. I did not see any personalized stationary, and food in the lounge was frequently not replenished. I would only recommend taking the Club Room if you love alcoholic drinks as they offered free flow of liquor, beer, red/ white wine and sparkling water (Pellegrino and Perrier). Service, as mentioned by others, was awful. We were seldom greeted and some just ignored us. There was really nothing to expect in the Club Room. I had so much better service in Shangri-La Beijing (not even a Club Room). I went to Ritz to propose to my girlfriend. The proposal was successful, but before arriving, I had sent many e-mails to Ritz. They were not very helpful and did not try to accommodate and coordinate to make my proposal a memorable one whom I must compliment because he had really tried his best to help out. Only him and the other staff are helpful and friendly, the rest, you can forget about it. My hand phone charger was broken after the housekeeping; they could not even bother to write down a note to apologize. They just left the broken part on the table, that’s it. I don’t think I will ever stay in Ritz again.

    Reviewed February 05, 2013
    6.0
    Amy from China
    Group
    Stayed 2 nights in September, 2012

    Too much expectation on Ritz Carlton ”

    The bed is so comfy.

    This is the 3rd time I went to Sanya. We picked Ritz Carlton this time because of its brand name and the location, only 30 mins apart from the Airport. The hotel is big but with nothing. We have expected at least a big, nice swimming pool with infinity view, too bad, there is none. There are 3 pools there, one is under construction, facing a restaurant, next to some sands where people can play volley ball. One is for kids, and one is facing inside, the balconies of each room. The beach is worse, narrow and looks dirty. The only thing I will give points is the bed, it is very comfy. The price & quality of food are also ok comparing to the 2 hotels I stayed last year. In conclusion, I will not pay such price and stay at Ritz Carlton Sanya again.

    Reviewed September 21, 2012
    8.0
    Excellent
    Bertrand from France
    Family with young children
    Stayed 3 nights in April, 2012

    Very nice hotel, swimming pool and rooms”

    We enjoyed the restaurants and pools

    The bedroom are huge and comfortable, a lot of choice of restaurant with good quality, pools are really nice but unfortunately missing some mattress. The major problem was the beach, some petrol and plastic bags in the sea. It was really dirty and unfortunately we couldn't swim !

    Reviewed April 08, 2012
    9.3
    Exceptional
    Alvin from Australia
    Couple
    Stayed 4 nights in March, 2012

    Lovely resort that exceeded our expectations”

    Friendly staff, amazing service, beautiful & luxurious resort

    my partner & i stayed at an ocean view club room which was very spacious and like the rest of this resort, luxurious. we were here during my partner's birthday and the staff did not disappoint in making it a very special & memorable day for her. the resort is large but still feels very boutique-like. we also had access to the club lounge as part of our room which offered drinks/alcohol all day from 11pm, breakfast, light lunch, afternoon tea, evening drinks & canapes. all in all, an excellent resort that we will be definitely visiting again.

    Reviewed April 02, 2012
    9.0
    Exceptional
    YING from Hong Kong
    Couple
    Stayed 3 nights in July, 2010

    Perfect place for a quiet getaway.”

    Wonderful staff, fabulous furnishing, great food, perfect for us.
    Slow check in, far away from town, nothing much around the resort.

    it was a great experience for we have never stayed at a ritz carlton before. we were looking for a quiet secluded resort, and this was exactly what we wanted. if you're into shopping, sightseeing, and exploring the town area, then you might want to avoid this hotel as this is a bit far away from the city. there aren't much going on inside the hotel as well, so this is resort is probably for the types who are only looking to relax and getaway for a few days. we stayed in the club level and we had free food all day. the food in the exec. club was great. the staff at ritz carlton were all wonderful and eager to help. we had a great time, and will come back again. restaurants in the hotel serves wonderful food but a little pricey. but for the quality we get, they were worth the price.

    Reviewed December 28, 2010
    9.7
    Exceptional
    JULANNE from United States
    Group
    Stayed 3 nights in July, 2010

    Ritz Carlton Hotel”

    pools and beach
    spa was disappointing. girls were nice but lacked experience

    We really enjoyed our stay. Staff is very friendly and helpful. Unfortunately the extra rollaway bed was terrible. So uncomfortable. The Spa girls are lovely however their experience in the treatments were not good at all. Nails were done very poorly and massage was clearly done by an amatuer. I would not go back to the spa. I have already recommended the property to others

    Reviewed July 14, 2010
    9.3
    Exceptional
    Jeremie from France
    Business traveler
    Stayed 5 nights in January, 2010

    Luxe, luxe and more luxe”

    Beautiful, big rooms, total luxury, really nice breakfast
    need to pay for internet, room on garden not so nice, expensive

    I have been to some nice hotels before, but this one is the best I have seen. Breakfast is really good, rooms are huge and very well equiped. I did not like to have to pay for internet and the garden room are disappointing. If you can afford staying there, stay with the beach view, maybe booking earlier can help for the cost.. 300 USD/night bought 2 days before going was an expensive trip .. also compared to the other hotel, it is a little far from the road so no choice but taxi to go to town, bus route is too far away. If your plan is to stay and enjoy, without worrying about money I would not stay anywhere else...

    Reviewed February 01, 2010
    9.3
    Exceptional
    SO from Hong Kong
    Family with young children
    Lagoon Room, Guest room, 1 King, Pool view, Balcony
    Stayed 3 nights in October, 2015

    Good”

    Big rooms, nice view
    Reviewed January 07, 2016
    9.7
    Exceptional
    Pei from Taiwan
    Family with young children
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 4 nights in December, 2014

    excellent service .Highly recommend.”

    excellent service/high quality/nice view

    HIGHLY recommend this hotel and believe this is the best hotel in Sanya. private beach, many different swimming pools, especially the staff there are very patient and good service.

    Reviewed January 06, 2015
    6.3
    Good
    Xu from China
    Group
    Stayed 2 nights in December, 2011

    Lovely hotel”

    buildings

    Its location may not be good, but service is ok, although not as good as yo may expect from its formidable prices, Really expensive. Its beds stand high, lower is better. But its bed sheets feel good.

    Reviewed March 01, 2012
    6.7
    Good
    Ian from United Kingdom
    Couple
    Stayed 2 nights in June, 2010

    Top notch, top price”

    Fantastic room, gorgeous pools, plenty of sunbeds/loungers, great breakfast
    Room Expensive, food & services massively overpriced

    We enjoyed a 4 day break; two nights in a Deluxe room and two nights in a Club Ocean View. The rooms were fantastic, large, spacious and complete with TV in bathroom. However, it was difficult to see why the Ocean View room was 1,000rmb more expensive...it was essentially the same. Breakfast buffet was a highlight - expansive selection of western and asian foods....this was one part of the package that WAS value for money. All other food and drink was grossly overpriced, for example, 60rmb + 15% service for an ice cream. ...of note was the tin of cashew nuts for 158rmb in the mini bar (+15% of course). Will be bringing a coolbox of beer and nibbles for next visit.

    Reviewed June 20, 2010
    10.0
    Exceptional
    Irwin from Australia
    Group
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 3 nights in November, 2017

    Wonderful hotel, fantastic staff! ”

    One of the best hotel to spend my 30th birthday with my mates. Awesome staff, huge hotel room. Will definitely go back again!

    Reviewed May 24, 2018
    10.0
    Exceptional
    Choy from Hong Kong
    Family with young children
    Deluxe Room, Guest room, 1 King, Garden view, Balcony
    Stayed 4 nights in October, 2017

    Best hotel in Sanya”

    The hotel itself is stunning. The staff were super friendly and the food there was great. It was very kid-friendly. Highly recommended for families with young kids.

    Reviewed November 04, 2017
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    The Ritz-Carlton Sanya, Yalong Bay
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