The Scarlet Singapore Hotel
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 The Scarlet Singapore Hotel
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8.2
Excellent
25.4% this month
/10
(2495 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
  • De Walk-In Wardrobe20 m
  • Singapore City Gallery40 m
  • Tianzi50 m
  • The Screening Room50 m
  • Ying Yang Rooftop Bar50 m
  • Le Carillon de L’angelus60 m
  • Style:Nordic70 m
  • Patissier80 m
  • Fred Perry90 m
  • Mata-Hari Antiques90 m
  • Free Wi-Fi

    The Scarlet Singapore Hotel

    33 Erskine Road, Chinatown, Singapore, Singapore, 069333 - See map
    "Great location and lovely decorated,clean,safe,great staff (Nana thank you so much:) )and so helpful,really great to stay!:)"
    dorota - January 7, 2019
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • 430 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 52 times | 12 travelers are looking at this property right now

    Property ranking|Compared to 1,326 Singapore properties
    See all rankings
    Room comfort score
    8.4/10
    Cleanliness score
    8.7/10
    Location score
    8.7/10
    Service score
    8.5/10
    Better than
    94
    %
    of Singapore properties
    Better than
    92
    %
    of Singapore properties
    Better than
    89
    %
    of Singapore properties
    Better than
    89
    %
    of Singapore properties
    Value for money7.8
    Distance to city center5 km
    Location rating8.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.0 km

    Rooms available at The Scarlet Singapore Hotel

    8.3
    Excellent
    Room comfort & quality
    Executive With Balcony
    Executive With Balcony
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Theme Suite
    Theme Suite
    ...
    • Room size: 33 m²/355 ft²
    • Street view
    • 1 king bed
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    Executive
    Executive
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 2 single beds or 1 double b...
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    Premium
    Premium
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 double bed
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    Suite Standard
    Suite Standard
    ...
    • Room size: 34 m²/366 ft²
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    Suite
    Suite
    ...
    • Room size: 33 m²/355 ft²
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    Suite
    Suite
    ...
    • Room size: 33 m²/355 ft²
    Enter dates to see prices
    Opulent Suite
    Opulent Suite
    ...
    • Shower
    Enter dates to see prices

    What people love about The Scarlet Singapore Hotel

    • 6.0
      Review score
      Cleanliness

      "Shop lot hotel, overall quite clean and comfortable"

      Ken K.

      |

      December 4, 2018

    • 10.0
      Exceptional
      Cleanliness

      "The room has got a very good decoration and clean."

      Prapaporn

      |

      November 19, 2018

    • 9.2
      Exceptional

      "A really nice hotel in the center of a Singapore."

      Guy

      |

      April 20, 2018

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    More about The Scarlet Singapore Hotel

    More about The Scarlet Singapore Hotel

    8.4
    Excellent

    "Perfect hotel in central Singapore located in china town."

    Rachel

    |

    June 15, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Very affordable and the perfect hotel for a staycation."

    Justin

    |

    January 13, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Casa Tartufo
    Cuisine:Italian
    Menu:Buffet

    Nearby restaurants

    Asian cuisine
    Asian cuisine
    Ding Dong
    60 m Asian, Chinese, Fusion
    Monochrome Fusion Bistro
    120 m Asian, Fusion
    Well Dressed Salad Bar & Cafe
    130 m Asian, Vegan, Vegetarian
    Chinese cuisine
    Chinese cuisine
    Tong Heng Confectionary
    150 m Chinese
    Yang Gui Fei
    220 m Chinese
    Xie Lao Song Restaurant
    220 m Chinese, Seafood
    Japanese cuisine
    Japanese cuisine
    Sakari Sushi
    490 m Japanese
    Tokkuri Japanese Restaurant
    560 m Japanese
    Kumo Kaseki
    560 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Scarlet Singapore Hotel from real guests

    Overall rating
    8.1
    Excellent
    From 4783 reviews
    Provided by verified guests of
    Agoda Reviews (2495)Booking.com Reviews (1040)
    Rating via Agoda8.2
    /
    10
    Excellent
    25.4% this month
    Cleanliness8.7
    Facilities7.6
    Location8.7
    Room comfort and quality8.3
    Service8.5
    Value for money7.8
    High score for Singapore
    Rating
    9+ Exceptional (473)
    8-9 Excellent (536)
    7-8 Very Good (487)
    6-7 Good (208)
    <6 Below Expectation (147)
    Time of the year
    Mar - May (490)
    Jun - Aug (522)
    Sep - Nov (377)
    Dec - Feb (462)
    All guests (2495)
    All room types
    All languages

    Show reviews that mention 

    Showing 1851 verified guest comments
    12345
    10.0
    Exceptional
    on from United States
    Couple
    Deluxe
    Stayed 2 nights in July, 2019

    Great boutique hotel ”

    Great hotel. The location was perfect for us. Little 1 min walk from incredible hawker stations and the Buddha tooth relic. We are from nyc so we love to walk to the gardens of the bay (30 mins) or you can easily use the taxi or grab app and in 9 mins your there. The staff is really nice , especially Michelle and Leslie.

    Reviewed July 20, 2019

    Dear on Gracious greetings from The Scarlet! Thank you for your perfect ratings and positive feedback. Yes indeed we love our location! We are a stone's throw away from many recommended eateries, cafés, restaurants, bars, and a walking distance to the MRT. We are certainly glad you found our location convenient and our friendly services to your standards. Michelle and Leslie will be happy to know they have made your stay a little bit more memorable. Thank you for making us the choice of your accommodation. We hope to once again welcome you back on your return trips to Singapore. Meanwhile, have a great week ahead! Graciously yours Cyndi Yap

    Responded July 22, 2019
    The Scarlet Singapore Hotel
    9.6
    Exceptional
    Bob
    Couple
    Executive With Balcony
    Stayed 5 nights in July, 2019

    Great Location and Helpful Staff”

    We stayed in a executive with balcony and it was great. The balcony view itself is non existent since it looks onto a garage park, but it was still great when facing the other way to have a morning coffee or evening beer. There is a fan and lights out there so it is comfortable. The room was spacious and clean. We had a leak in the bathroom when we first got there and it was taken care of immediately. The staff was very friendly and helpful. We thought it might be a bit loud or bright with the street right below but we didn’t notice it at all when going to sleep. There are two hawker markets literally across the street within a 2 minute walk which are fantastic (one guide said it was the best one in Singapore). Transit lines are right around the corner for two different lines which made it very easy to get back home. All in all great location, good rooms, and nice staff. Worth staying here.

    Reviewed July 14, 2019

    Dear Bob, Gracious greetings from The Scarlet! We appreciate your positive ratings and recommendation. We are glad to know you found our location convenient, rooms comfy and our friendly services to your standards. Thank you for choosing to stay with us. We hope to welcome you back again soon for another enjoyable stay! Meanwhile, take care. Graciously yours Cyndi Yap

    Responded July 15, 2019
    The Scarlet Singapore Hotel
    8.8
    Excellent
    Suzanne from Singapore
    Couple
    Deluxe
    Stayed 1 night in June, 2018

    Beautiful hotel ”

    Wonderfully decorated and well located. The lobby, room and restaurant all had a nice ambiance. The room however is closet sized and can barely move around so not a great value for the price paid. The coffee and breakfast in the restaurant were lovely.

    Reviewed April 10, 2019

    Dear Suzanne Greetings. Our sincere apology on this late reply. We are pleased that you had an overall good stay. Perhaps you might want to book our bigger rooms (Executive Rooms and above) for your next stay as these are more spacious. We look forward to having you back again, soon. Regards Anasri Onn

    Responded April 26, 2019
    The Scarlet Singapore Hotel
    8.8
    Excellent
    VINCENT from Malaysia
    Business traveler
    Deluxe
    Stayed 2 nights in June, 2019

    nothing much to complain about ”

    if you need parking then maybe it's an issue but i didn't, so no problem there.

    Reviewed June 27, 2019

    Dear Vincent Gracious greetings from The Scarlet! Thank you for your positive ratings. We are glad you had a good stay experience and we look forward to welcoming you back again in the near future. Thank you for choosing to stay with The Scarlet! Graciously yours Cyndi Yap

    Responded June 28, 2019
    The Scarlet Singapore Hotel
    6.4
    Good
    Stephen
    Business traveler
    Executive
    Stayed 2 nights in June, 2019

    A charming experience marred by excessive noise”

    My room had a nice letter apologizing for any noise due to construction (and a pair of earplugs). Unfortunately the noise problems aren't due so much due to construction as they are to the original windows, which don't do a great job keeping out sound, in spite of the added rubber insulation and the heavy curtains. The shower is hand-held only and could use a refresh. On the positive side, the bed was very comfortable, and the staff helpful.

    Reviewed June 24, 2019

    Dear Stephen Gracious greetings from The Scarlet! We appreciate for your ratings and feedback. We are glad you found our bed comfortable and our friendly services to your standards. Regarding your feedback on noise, we are working very closely with the Singapore Land Transport Authorities in monitoring the sound levels from the construction of the Mass Rapid Transit (MRT) station. The construction site needs to work legally within the allowed sound levels to ensure minimal disturbance to hotel guests and the residences living around the area. Once again, we thank you for choosing to stay with us. We hope to be of service to you again. Graciously yours Cyndi Yap

    Responded June 25, 2019
    The Scarlet Singapore Hotel
    5.2
    Alvin from Singapore
    Couple
    Theme Suite
    Stayed 1 night in May, 2019

    Stay only for the deco”

    The hotel is central in Chinatown and next to good food maxwell market, the deco and ambiance is nice, the staffs are friendly, that’s about all the pros. The cons... NO CAR PARK! Expect to pay for nearby carparks if you drive. NO BREAKFAST! For the money you are paying no breakfast is a joke... FRONT DESK DONT PICK UP YOUR CALLS! Wanted to check into and get help... expect no answers... just a nice looking boutique hotel.. not coming back

    Reviewed May 11, 2019

    Dear Alvin, Gracious greetings from The Scarlet! We appreciate your ratings and feedback. We are sorry that your stay experience was less than perfect. We are happy to know you found the ambience good and staff friendly. Yes indeed we are centrally located among good food trails, and we are glad you had the opportunity to experience that. Thank you for staying with us. We hope for another opportunity to be of service to you again. Graciously yours Emily Lim, Front Office Manager

    Responded June 07, 2019
    The Scarlet Singapore Hotel
    10.0
    Exceptional
    RUPERTO from Thailand
    Business traveler
    Premium
    Stayed 4 nights in January, 2019

    WELCOME HOME!”

    Last visit was my eighth and as soon as the male staffer opened the cab door, he said welcome back Mr. Gonzalez! Still the place for me. Since 2016 when my daughter and I stayed for the first time, it just gets more comfortable every visit. Familiarity breeds consent! Comfortable, quiet & beautiful rooms! I'll be back!

    Reviewed January 14, 2019

    Dear Ruperto, Gracious greetings from The Scarlet! Thank you for your perfect ratings and heartfelt feedback! We are glad you found our staff warm and services to your standards. Thank you for making us the choice of your accommodation time and time again. Ruperto, we couldn't be happier to welcome you back. Meanwhile, take care and we will see you soon! Graciously yours Cyndi Yap

    Responded June 11, 2019
    The Scarlet Singapore Hotel
    8.0
    Excellent
    VANESSA from Singapore
    Couple
    Premium
    Stayed 1 night in December, 2018

    All was good (until the lizard and cockroach)”

    I was here with my partner to spend the New Year and was absolutely in love with The Scarlet's infrastructure and stylistic design on the inside which left me gushing. We enjoyed the hotel room until we flipped the bed covers to get in bed and an unwelcomed baby lizard greeted us. I immediately contacted the reception about the issue and was expecting perhaps a change of room (maybe they were full?) but instead got a guy with a bat-like weapon coming in to hunt the lizard which was darting around (he saw it too), and started shoving the furniture around/throwing the blanket and pillows about. I honestly didn't think it was possible to kill the lizard that way, and he didn't manage to kill it as it darted away into hiding so he just left and we weren't offered any other compensation. It was late into the night and we decided to sleep in hopes the lizard will not crawl back in bed with us. The next morning, as my partner tried to grab something from the mini bar, a half-palm sized black insect dashed out from under and went into hiding - which we assumed is a cockroach. She checked out asap soon after. Due to this, we unfortunately can't give The Scarlet a great review despite how stunning it looks. Hope this issue gets cleared so future guests can have a better stay than we've had.

    Reviewed January 10, 2019

    Dear Vanessa Gracious greetings from The Scarlet! Thank you for your positive ratings and comments. Whilst we are delighted to hear that you appreciated our décor, we are at the same time sorry to hear that your stay was less than perfect. Rest assured to uphold the quality of our services, we practice bug control maintenance as SOP on a diligent basis. We appreciate your feedback and have since reviewed the service approach. We constantly strive to improve and exceed both our guests and employees expectations. Vanessa, we hope to be given another opportunity to be of service to you again. Thank you once again for choosing to stay with The Scarlet. Graciously yours Cyndi Yap

    Responded June 24, 2019
    The Scarlet Singapore Hotel
    8.4
    Excellent
    Timothy from Thailand
    Business traveler
    Stayed 4 nights in October, 2018

    Awesome boutique hotel, great location, poor breakfast”

    Location is great for the combination of work and access to food and restaurants. Good quality rooms - small but big enough. Dont do the breakfast. Save money and get better quality eating somewhere else

    Reviewed October 19, 2018
    10.0
    Exceptional
    Lynne from United States
    Solo traveler
    Deluxe
    Stayed 3 nights in January, 2019

    Excellent hotel and location”

    The Scarlet Singapore Hotel is notable due to service and location. The staff is superb, helpful, professional, and personable - each and every one of them. Our room was equipped with a device called Handy that is a phone and sort of electronic concierge. We researched places to visit and restaurants. We booked tickets at much lower prices than other sites. It was so helpful to have this free device, which also included free international and local phone calls. Amazing. The hotel has a prime location. It is across the street from Maxwell Food Court with dozens of food stands, including one for the best Hainanese Chicken stalls in Singapore. The hotel is one block from Chinatown and the Buddha Tooth Relic Temple, three blocks form the Sri Mariamman Temple, etc. The hotel itself is small with a cozy lobby. Our room access was down a long sloping and twisting hallway. The room was on the small side, but well appointed and beautifully decorated.

    Reviewed March 22, 2019

    Dear Lynne, Gracious greetings from The Scarlet! Thank you for your perfect ratings! We are absolutely delighted to hear you found our hotel convenient and our friendly services to your standards. Yes indeed we are centrally and conveniently located, and a stone's throw from cultural Chinatown across the road to the vibrant restaurants, food center and bars located in the vicinity of the hotel. We are certainly glad you had the chance to explore our bustling neighbourhood. Thank you for choosing to stay with us. We hope to welcome you back again in the near future. Graciously yours Cyndi Yap

    Responded June 11, 2019
    The Scarlet Singapore Hotel
    9.6
    Exceptional
    Ayuthaporn from Thailand
    Couple
    Premium
    Stayed 2 nights in February, 2019

    Great place near China Town. ”

    Very good location near China Town next to Club Street and Maxwell Market. The hotel is great indeed.

    Reviewed June 19, 2019

    Dear Ayuthaporn, Gracious greetings from The Scarlet! We appreciate your positive ratings and glad you had a pleasant stay. Thank you for staying with us. We hope to welcome you back again on another occasion. Graciously yours Cyndi Yap

    Responded June 20, 2019
    The Scarlet Singapore Hotel
    9.2
    Exceptional
    rick from Indonesia
    Couple
    Executive With Balcony
    Stayed 2 nights in September, 2018

    Exceptional”

    I got engaged with my buddy on the rooftop bar on Wednesday. Two days later, we left the camera in the reception area with the photos as we were checking out. An hour before the flight, the concierge had arrived at the airport to give us the camera. What kind of great service is that? Cheers

    Reviewed September 08, 2018
    9.6
    Exceptional
    Natalie from Singapore
    Business traveler
    Deluxe
    Stayed 1 night in July, 2018

    Stunning Singapore Scarlet”

    Tastefully designed boutique hotel in the historical district of China Town and Club Street. The lobby bedrooms are a bit dark as they only have small skylights, but apart from that it’s a wonderful place to stay.

    Reviewed August 05, 2018
    8.4
    Excellent
    VINCENT from Malaysia
    Business traveler
    Deluxe
    Stayed 2 nights in July, 2018

    overall good”

    breakfast was good, wifi was good, room was clean, located in chinatown. No ironing table in room, but available on request. Toilet seat for my room couldn't be put up, it always fell back down. Other than that, comfortable stay.

    Reviewed July 21, 2018
    9.2
    Exceptional
    Kay from Singapore
    Couple
    Executive
    Stayed 3 nights in April, 2018

    Beautiful stay”

    A beautiful boutique hotel. Really a nice experience spent 3 nights and love every bit of it. Don’t expect a 5 star facilities/ treatment just enjoy the boutique hotel as it is. The charm is more than a beautiful experience

    Reviewed June 07, 2018
    9.2
    Exceptional
    Phatra from Thailand
    Family with young children
    Deluxe
    Stayed 3 nights in May, 2018

    Recomment- book 2times”

    Hotel is very close to Chinatown and Maxwell Food Centre (they have Tian Tian Hainanese Chicken Rice and a lot of other nice food), therefore, you will never be hungry if live in this hotel. The room is clean, but some of the rooms are smaller than the others. Staff are nice and helpful.

    Reviewed June 01, 2018
    9.2
    Exceptional
    Phatra from Thailand
    Family with young children
    Deluxe
    Stayed 3 nights in May, 2018

    Recomment”

    Hotel is very close to Chinatown and Maxwell Food Centre (they have Tian Tian Hainanese Chicken Rice and a lot of other nice food), therefore, you will never be hungry if live in this hotel. The room is clean, but some of the rooms are smaller than the others. Staff are nice and helpful.

    Reviewed June 01, 2018
    8.8
    Excellent
    Rebecca from United States
    Business traveler
    Executive
    Stayed 2 nights in April, 2018

    Pretty Good”

    I did not eat at the hotel so cannot provide a review for that. It feels pricy but then again singapore can be pricy on the hotels. Nice and quaint feeling. I like the boutique theme of the hotel. A little bit noisy from the long narrow hallways, but not too bad, especially if you have ear plugs. I had a street view of a side back alley, but had large windows none the less. Bed is quite hard if you are not used to that style. Wifi worked well, staff all seem generally quite nice and helpful.

    Reviewed May 07, 2018
    8.4
    Excellent
    Richard from United States
    Couple
    Deluxe
    Stayed 2 nights in April, 2018

    Property excellent, service average ”

    The property and location are unbeatable. There were several service issues that one would not expect to have at a nice hotel like this, such as not offering to print or search for area attractions on your behalf, inconsistently offering a welcome drink, not explaining complimentary spa trial, etc.

    Reviewed April 25, 2018
    10.0
    Exceptional
    Stephanie from Canada
    Solo traveler
    Deluxe
    Stayed 1 night in December, 2017

    Loved this place!”

    Everything about this place was spot on. Great location, lovely staff and the room was quiet, clean and super comfortable. There are a few shops nearby including a 7-Eleven, and the Chinatown Food Street is a short stroll away. I would definitely book The Scarlet again - no hesitation!

    Reviewed January 30, 2018
    12345
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    The Scarlet Singapore Hotel
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    • Excellent location
    • Merlion Park
    • Telok Ayer MRT Station is within 0.39 km