The Waterfront Suites - Heritage Collection
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1 Bedroom Deluxe Suite The Waterfront Suites - Heritage Collection
Interior view The Waterfront Suites - Heritage Collection
Interior view The Waterfront Suites - Heritage Collection
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9.0
Exceptional
/10
(422 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location
Parking
FREE

The Waterfront Suites - Heritage Collection

100 Marsden Road, Paihia, Bay of Islands, New Zealand, 0252 - See map
"Nice location as just opposite to the Paihia pier and next to the shopping area!"
Kenneth - May 25, 2017
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional service
9.2 rating for service
Exceptional comfort
9.1 room quality and comfort
Excellent facilities on premise
8.7 facilities on premise
  • Airport transfer

  • Daily housekeeping

  • Shops

  • Laundry service

  • Safety deposit boxes

Property ranking|Compared to 257 Bay of Islands properties
See all rankings
Room comfort score
9.1/10
Location score
9.6/10
Cleanliness score
9.3/10
Room size
64 sqm.
Better than
97
%
of Bay of Islands properties
Better than
96
%
of Bay of Islands properties
Better than
95
%
of Bay of Islands properties
Bigger than
95
%
of Bay of Islands properties
Value for money8.8
Location rating9.6

Rooms available at The Waterfront Suites - Heritage Collection

9.1
Exceptional
Room comfort & quality
Three Bedroom Penthouse
Three Bedroom Penthouse
...
  • Room size: 80 m²/861 ft²
  • Harbor view
  • 2 single beds or 1 king bed...
Enter dates to see prices
3 Bedroom Suite
3 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Ocean view
  • 1 king bed & 1 king bed & 1...
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2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 2 single beds & 1 king bed
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
1 bedroom Suite
1 bedroom Suite
...
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    Suite Three Beds
    Suite Three Beds
    ...
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      SUITE PREMIUM TWO BEDROOMS
      SUITE PREMIUM TWO BEDROOMS
      ...
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        single three bedrooms apartment
        single three bedrooms apartment
        ...
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          Attic - 3 Rooms
          Attic - 3 Rooms
          ...
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            What people love about The Waterfront Suites - Heritage Collection

            • 9.2
              Exceptional
              Location

              "Great location, near everything."

              Sara

              |

              October 29, 2017

            • 10.0
              Exceptional

              "Was a lovely place to stay."

              Caroline

              |

              May 8, 2017

            • 9.2
              Exceptional

              "In room laundry was great."

              Sara

              |

              October 29, 2017

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            More about The Waterfront Suites - Heritage Collection

            More about The Waterfront Suites - Heritage Collection

            10.0
            Exceptional

            "My two boys love the swimming pool."

            yun-tsen

            |

            April 21, 2016

            An overview

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            Most talked about facilities

            Internet
            3 mentions
            Housekeeping
            3 mentions
            View
            2 mentions
            Food & Dining

            What they offer

            9.2
            Exceptional

            "Overall excellent apartments."

            david

            |

            January 11, 2019

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            Property's guest policies

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            Reviews of The Waterfront Suites - Heritage Collection from real guests

            Overall rating
            9.0
            Exceptional
            From 422 reviews
            Provided by verified guests of
            Agoda Reviews (64)Booking.com Reviews (358)
            Rating via Agoda9.0
            /
            10
            Exceptional
            Cleanliness9.3
            Facilities8.7
            Location9.6
            Room comfort and quality9.1
            Service9.2
            Value for money8.8
            High score for Bay of Islands
            Rating
            9+ Exceptional (35)
            8-9 Excellent (10)
            7-8 Very Good (4)
            6-7 Good (1)
            <6 Below Expectation (2)
            Time of the year
            Mar - May (14)
            Jun - Aug (8)
            Sep - Nov (17)
            Dec - Feb (13)
            All guests (64)
            All room types
            All languages
            Showing 52 verified guest comments
            123
            9.2
            Exceptional
            david from United Kingdom
            Family with young children
            3 Bedroom Suite
            Stayed 1 night in January, 2019

            Great place to stay and location too”

            Right on the sea front close to everything. One thing that’s missing is No Wifi at all in any of the apartments. Need an upgrade for wifi and would make this apartment so so much better. Overall excellent apartments. Thanks for a great stay.

            Reviewed January 11, 2019
            9.6
            Exceptional
            Lizette from Australia
            Family with teens
            2 Bedroom Deluxe Suite
            Stayed 3 nights in January, 2018

            Best location & great facilities ”

            Pity the lift doesn’t go to the top floor

            Reviewed January 05, 2018
            9.2
            Exceptional
            Sara from United States
            Couple
            2 Bedroom Suite
            Stayed 2 nights in October, 2017

            Exceptional”

            We had an enormous 2-bedroom, 2-bath suite with a view of the water. Unbelievable value for what we paid. Great location, near everything. Parking was way and underneath the hotel. Elevator to the unit, however, there were stairs inside to the 2nd floor bedrooms and baths. As such, we left our luggage downstairs rather than haul them up for a two night stay. Having both bathrooms and bedrooms upstairs could be an issue for some. In room laundry was great. Full kitchen was great. Only negative was that the Wi-Fi seemed to run out quick and then you had to buy more. Also, no restaurant on site for room service, but that's o.k. as there are plenty of restaurants and cafes nearby.

            Reviewed October 29, 2017
            10.0
            Exceptional
            Denise from Australia
            Solo traveler
            1 Bedroom Deluxe Suite
            Stayed 2 nights in October, 2017

            wow was my stay wonderful. i was the end of a 3week trip and bud trip. so i hired a car .”

            The suites were terrific and just what I needed after much travel on crutches. I wish I had more time and betty mobility to enjoy it more. If I come back you are a must . I have already post on my facebook how great you were.

            Reviewed October 18, 2017
            8.4
            Excellent
            Kenneth from China
            Couple
            2 Bedroom Deluxe Suite
            Stayed 1 night in May, 2017

            Best pick , highly recommended!”

            Nice location as just opposite to the Paihia pier and next to the shopping area! Delux suite with two bedrooms, sea view baclony, fully equipped kitchen, heated floor, Sky TV, high speed wifi, underground car park, actually nothing can complaint about!

            Reviewed May 25, 2017
            10.0
            Exceptional
            Caroline from New Zealand
            Couple
            1 Bedroom Deluxe Suite
            Stayed 1 night in May, 2017

            Exceptional”

            Was a lovely place to stay. Handy to everywhere we went during our stay. Would go back and stay there again

            Reviewed May 08, 2017
            6.8
            Good
            Clive from New Zealand
            Group
            3 Bedroom Suite
            Stayed 1 night in April, 2017

            Good”

            Booked a three bedroom apartment at the Heritage and ended up in the Suites, totally misrepresented on the website. Nothing offered or mentioned when we checked in. My wife left a few clothing items in the apartment and they kindly couriered them back to us....$20 for a $6.90 courier, good job thanks, I guess you get paid double time for going to the post office. In view of the booking stuff up you would at least think they could pay for a $6.90 courier.

            Reviewed April 29, 2017
            8.8
            Excellent
            Sarah from New Zealand
            Couple
            1 Bedroom Deluxe Suite
            Stayed 2 nights in July, 2016

            Magic weekend”

            We had a lovely couple of nights here. Room was spacious, clean, and bed was very comfortable. Could do with a bigger bath, and could hear noise from other rooms, but not a biggie. Would recommend to others

            Reviewed July 25, 2016
            10.0
            Exceptional
            Lewis from Australia
            Couple
            1 Bedroom Deluxe Suite
            Stayed 1 night in June, 2016

            Loved it!”

            We got upgraded into a 2 bedroom apartment. Loved the place. Staff were nice. Only problem was the hotel sign could be bigger as it was hard to find. Other than that, we had a great experience!

            Reviewed June 15, 2016
            10.0
            Exceptional
            yun-tsen from New Zealand
            Family with teens
            1 Bedroom Deluxe Suite
            Stayed 2 nights in April, 2016

            Fantastic hotel”

            The location is great, close to everything. The room is very clean. My two boys love the swimming pool. The staff are very nice and friendly.

            Reviewed April 21, 2016
            10.0
            Exceptional
            ZHAO from China
            Group
            2 Bedroom Suite
            Stayed 1 night in September, 2015

            best hotel in paihia”

            location,price,quality
            Reviewed October 05, 2015
            9.7
            Exceptional
            Denyse from Singapore
            Family with young children
            2 Bedroom Deluxe Suite
            Stayed 3 nights in September, 2015

            MUST REQUEST FOR LIFT LEVEL ROOMS!”

            Location, surrounded by food and a supermarket, right across the tour agencies..

            I love my stay there. Would have been a lot better if we got lift level rooms, coz we had 6-7 20kg luggages that we had to carry up the stairs. I like how near it is to all the great food places. Easy to get to the harbour for the morning dolphin cruise.

            Reviewed September 29, 2015
            10.0
            Exceptional
            Qingqing from New Zealand
            Family with teens
            2 Bedroom Deluxe Suite
            Stayed 1 night in September, 2015

            Best hotel in Paihia”

            View, modern furnishings , comfortable rooms

            We booked 2 of the two bedroom apartments, both with nice ocean views, modern furnishings, well equipped kichens, comfortable rooms. The hotel manager was welcoming, we enjoyed our stay very much. The best hotel in Paihia and I will definitely stay here again next time.

            Reviewed September 27, 2015
            10.0
            Exceptional
            EUN from New Zealand
            Couple
            2 Bedroom Suite
            Stayed 1 night in September, 2015

            great hotel. great service ”

            location was fabulous. good modern facilities.

            It was excellent.

            Reviewed September 24, 2015
            7.7
            Very good
            David from New Zealand
            Family with young children
            2 Bedroom Deluxe Suite
            Stayed 4 nights in August, 2015

            Great location, good value”

            Location, apartment facilities, parking

            Nice place to stay, good apartment style accommodation.

            Reviewed September 08, 2015
            9.3
            Exceptional
            Cheryl from Australia
            Couple
            1 Bedroom Deluxe Suite
            Stayed 1 night in April, 2015

            Except for the construction, brilliant”

            Staff helpful & friendly, perfect position, no surprising surcharges, everything was included

            Perfect!! I highly recommend it!

            Reviewed April 21, 2015
            7.7
            Very good
            Brya from New Zealand
            Group
            3 Bedroom Suite
            Stayed 1 night in February, 2015

            Waterfront view ”

            The view

            For the amount we paid the finishings in the appartment could have been better. Just your general wear and tear but had clearly been left for a while to be in the state that it was in.

            Reviewed February 24, 2015
            10.0
            Exceptional
            Karen from New Zealand
            Couple
            2 Bedroom Suite
            Stayed 2 nights in February, 2015

            Fantastic experience.”

            Great welcome and service at reception. Excellent accommodation and location.

            Brilliant Location it would stay again in a heartbeat. Fabulous experience. We will be back 😃

            Reviewed February 20, 2015
            8.3
            Excellent
            John from Australia
            Family with teens
            2 Bedroom Deluxe Suite
            Stayed 4 nights in January, 2015

            Our best accomodation in a two-week trek.”

            Staff friendliness and professionalism, modern well appointed rooms, location.

            Absolutely fantastic. Just what we needed after the horrendous traffic jam in travelling up from Auckland. This country needs to spend money on duplicating highways and by-passing small towns and built-up areas. Back to the Waterfront - really high quality standards set and made our holiday memorable.

            Reviewed January 14, 2015
            10.0
            Exceptional
            CHRISTINA from Malaysia
            Family with teens
            2 Bedroom Deluxe Suite
            Stayed 3 nights in November, 2014

            The best Suite for the vacation ”

            fully equipped, location and clean

            It is the best Suite for family vacation

            Reviewed November 28, 2014
            123
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