Tunjungan Hotel Surabaya
Superior Double - Bedroom Tunjungan Hotel Surabaya
Lobby Tunjungan Hotel Surabaya
Lobby Tunjungan Hotel Surabaya
See all 65 photos
Removed from saved list
7.1
Very good
5.7% this month
/10
(1264 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Top Ten & Coyote Bar100 m
  • Plaza Tunjungan100 m
  • Transnet130 m
  • Museum Perjuangan Surabaya150 m
  • Gramedia Bookstore150 m
  • Wartel Shops150 m
  • Grahadi Building390 m
  • Monumen Gubernur Suryo390 m
  • Joko Dolog Buddhist Statue390 m
  • Wisata Rasa400 m
  • Free Wi-Fi

    Tunjungan Hotel Surabaya

    Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia, 60011 - See map
    "Hotel located just beside the Tunjungan Shopping Mall, clean & tidy room with a really nice service from the staff."
    Jigo - August 29, 2017
    Very good service
    7.0 rating for service
    Good comfort
    6.9 room quality and comfort
    • Located in heart of Surabaya

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    This property is in high demand!

    Booked 27 times

    Property ranking|Compared to 1,518 Surabaya properties
    See all rankings
    Location score
    8.8/10
    Room size
    28 sqm.
    Room comfort score
    6.9/10
    Cheapest price score
    Better than
    97
    %
    of Surabaya properties
    Bigger than
    96
    %
    of Surabaya properties
    Better than
    94
    %
    of Surabaya properties
    Better than
    88
    %
    of Surabaya properties
    Value for money6.7
    Location rating8.8
    Nearest airportJuanda International Airport (SUB)
    Distance to airport13.9 km

    Rooms available at Tunjungan Hotel Surabaya

    Deluxe Double
    Deluxe Double
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 59 m²/635 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Tunjungan Suite
    Tunjungan Suite
    ...
    • Room size: 76 m²/818 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Premier King
    Deluxe Premier King
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin Room Only
    Superior Twin Room Only
    ...
    • Room size: 30 m²/323 ft²
    • 2 single beds
    Enter dates to see prices
    Deluxe Premier Twin
    Deluxe Premier Twin
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices

    What people love about Tunjungan Hotel Surabaya

    • 8.0
      Very good
      Location

      "Nice hotel to stay, excellent location, very convenient."

      WC

      |

      April 3, 2017

    • 8.0
      Very good
      Location

      "The hotel is in a very good location for our needs."

      marycar S.

      |

      December 2, 2017

    • 8.0
      Very good
      Location

      "This hotel is located beside the big Shopping Mal."

      Erwin

      |

      August 15, 2017

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Tunjungan Hotel Surabaya

    More about Tunjungan Hotel Surabaya

    9.2
    Exceptional

    "Old hotel big rooms great brekky close to shopping malls"

    john

    |

    August 3, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent
    Breakfast

    "Breakfast with a menu that is quite varied and tasty."

    Eka

    |

    May 19, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Restaurant
    Cuisine:Indonesian
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Tunjungan Hotel Surabaya from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1264)Booking.com Reviews (224)
    7.1
    /
    10
    Very good
    5.7% this month
    Cleanliness6.7
    Facilities6.3
    Location8.8
    Room comfort and quality6.9
    Service7.0
    Value for money6.7
    High score for Surabaya
    Rating
    9+ Exceptional (74)
    8-9 Excellent (125)
    7-8 Very Good (264)
    6-7 Good (212)
    <6 Below Expectation (289)
    Time of the year
    Mar - May (216)
    Jun - Aug (225)
    Sep - Nov (254)
    Dec - Feb (269)
    All guests (1264)
    All room types
    All languages

    Show reviews that mention 

    Showing 964 verified guest comments
    12345
    6.4
    Good
    SANJAY from India
    Business traveler
    Superior Double Room Only
    Stayed 1 night in July, 2019

    Need renovation ”

    Pro. Location next to mall Con. All furniture bed. Wall paper lift carpet lobby Everything need to be renovated if want to retain four star. Staff is good trying hard to please guest.

    Reviewed July 22, 2019
    7.2
    Very good
    jessica from Indonesia
    Family with teens
    Superior Twin
    Stayed 1 night in June, 2019

    Great location, nice food”

    Old hotel which need a lot of renovation. Room is spacious but the old furnitures make it look a bit spooky. Lifts need an urgent replacement for customers' safety. The good thing is that staffs are very nice and helpful. Food for breakfast also tastes good though the option is not many.

    Reviewed July 03, 2019
    8.4
    Excellent
    I from Indonesia
    Family with young children
    Superior Double Room Only
    Stayed 2 nights in January, 2019

    Very nice Hotel with some weakness”

    4 stars Hotel with perfect location, just beside Tunjungan Plaza 2. Spacious room with hot tub, hot shower, cable TV (not all channel have clear picture), and a small fridge. Agoda listed it with title "... room only" but with "free breakfast" feature in the description. When I asked frontdesk they said it may be a mistake but they still gave me 2 breakfast coupons. The next day I was stopped at the restaurant, they said they need to confirmed my coupons, but then they let me having my breakfast there, I paid half for my daughter and have a good meals. I confuse, should I feel lucky with 2 coupons or not because the next day I had to get my breakfast outside of the Hotel. "NO free breakfast" The pool was good, my daughter had a good time, but not all the equipment in the gym were in good shape, and the jacuzzi was in "under maintenance" state.

    Reviewed January 21, 2019
    5.6
    Ajay from Malaysia
    Solo traveler
    Superior Double Bed
    Stayed 2 nights in July, 2019

    Breakfast served is the worst breakfast I ever HAD.”

    Horrible food : 1) Cereals did not include OATS 2) Vegetables were soaking with oil and very tough as though they came out of the refrigerator and straight to the cooking PAN. 3) Some food served were not labelled (pls bear in mind some guests are vegetarians and some Guests dont eat BEEF). 4)Bread served was only plain white bread (should serve WHOLEMEAL bread as well) 5) FISH fillets fried were soaking wet in OIL - should place tissue underneath to soak up the oil ( I want GORDON RAMSAY to visit TUNJUNGAN hotels kitchen and hear his comments). 6) Orange juice served was coloured (at least squeeze a few oranges into the orange juice. 7) EGG STATION where the omelets were made had like 8 spoons of oil just to cook 2 pcs of EGGS( so oily) . come on !! horrible breakfast..

    Reviewed July 08, 2019
    6.4
    Good
    Tinagar from Malaysia
    Business traveler
    Superior Double Room Only
    Stayed 2 nights in March, 2019

    All okay except for breakfast”

    This is suppose a star rated hotel but the breakfast that they provided makes it look like a cheap motel. Reception staffs, bell boys are very friendly and are ready to guide you when you have any question. This hotel even assisted with my early check in (at 11am) without additional charges. Thanks for that. It is a mere 3 minutes walking distance from the big Tunjungan Mall. If only they can improve on the breakfast menu, this place would be better.

    Reviewed March 23, 2019
    8.0
    Excellent
    dong from Indonesia
    Family with young children
    Superior Double
    Stayed 1 night in February, 2019

    great location but a little bit old hotel”

    the location is perfect. the room is enough. breakfast is not good. just several menu and not delicious . the facility is old and not clean . overall enough with cheap price

    Reviewed May 15, 2019
    9.2
    Exceptional
    Haji from Brunei Darussalam
    Couple
    Superior Twin Room Only
    Stayed 1 night in February, 2018

    Great location and value for money”

    Great location and price are reasonable. The room was big that you can place large bags easily. Even though it is an old hotel but the room was clean. I was inform that more renovation is still going on. Only wall papers need to be replace.

    Reviewed February 18, 2018
    8.0
    Excellent
    Erwin from Indonesia
    Business traveler
    Superior Twin
    Stayed 1 night in August, 2017

    Good Location”

    This hotel is located beside the big Shopping Mal. This hotel also in the business district of Surabaya. The hotel is old building, but have a clean and very big rooms. The price also reasonable for me.

    Reviewed August 15, 2017
    8.7
    Excellent
    zaily from Malaysia
    Business traveler
    Superior Double
    Stayed 2 nights in December, 2013

    Nice stay and comfort”

    It is near shopping mall, near location to change your money and lot of choice of food inthe mall

    Very good place to stay with family and to have meeting or business here. Lot of bank, shopping mall and future building in progress near by the hotel. If you want to used iron, you have to call laundry to do so. They will not provide the iron in room. They will charge for iron service.

    Reviewed December 10, 2013
    8.0
    Excellent
    Sucipto from Indonesia
    Couple
    Superior Double
    Stayed 5 nights in February, 2013

    Great Location”

    Close to Tunjungan Plaza

    hotel is quite old. but room still clean and cozy. the best thing is located just beside tunjungan plaza. there's food court inside tunjungan plaza, or a lot of cafe / resto nearby so easy to get food. breakfast is delicious, but same menu everyday.

    Reviewed February 12, 2013
    9.7
    Exceptional
    MD from Malaysia
    Couple
    Superior Double
    Stayed 2 nights in January, 2013

    Service with smile and great location”

    Very helpful staff

    very good hotel with helpful and friendy staff. this hotel also have a great location because nearby with tunjungan plaza. beside that, the hotel also full with attractive decoration. one thing that i am shock because the swimming pool cannot be use because of maintenance but in my opinion the pool is not been used for the long time. lastly, i am very happy because in term of money this hotel is very good. thanks for all.

    Reviewed January 30, 2013
    8.0
    Excellent
    Leonard from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in October, 2012

    Old style but nice”

    Great Location

    everyone who travels to surabaya must have heard about tunjungan. from time to time this name is well known as surabaya shopping area. now there is tunjungan plaza building, which become the icon of this activity. and this hotel towered just next of tunjungan plaza, separated just by a small street. for those who adore shopping as their lifestyle, this hotel is just what you looking for. there are no such of perfect place. and so is this hotel. the room is quite big, but very old style. hotel management should replace the tv with updated and bigger lcd. for that room size the tv look funny

    Reviewed October 22, 2012
    8.7
    Excellent
    Yanto from Indonesia
    Couple
    Superior Double
    Stayed 2 nights in September, 2012

    Great location, good sized room”

    Best locations, very close to the largest shopping centre in town

    Good location, just a short distance to the largest shopping centre in town. Breakfast is good, friendly staf. The only downturn is we need to update the key card after 1pm everyday or he card can't be used. Room is big and clean.

    Reviewed September 25, 2012
    8.0
    Excellent
    Martino from Indonesia
    Solo traveler
    Deluxe Double
    Stayed 1 night in June, 2012

    Great location, large room”

    reasonably priced, spacious room

    Hotel is located within a stone throw from tunjungan plaza which might be the largest shopping mall in surabaya. Very convenient to find something to eat. Room was very large, sofa was provided although a little dirty. Selection of channel on TV was very good. Car park space a little tight.

    Reviewed August 10, 2012
    8.0
    Excellent
    Wendy from Australia
    Couple
    Deluxe Double
    Stayed 4 nights in March, 2012

    Clean hotel with Friendly Staff”

    Close to shopping malls

    the rooms were clean and the staff were friendly and helpful. the location of the hotel is right next door to a very large shopping mall (in fact probably two malls joined together) and there is a wide range of food shops and a couple of food halls which serve a variety of foods. the shoppoing mall also has cafe and coffee shops all with free wifi which is wonderful to keep in touch with relatives back home. the only problem we found that of the four lifts, at any one time one would be out of service, otherwise our stay was great.

    Reviewed April 12, 2012
    8.0
    Excellent
    Rika from Indonesia
    Business traveler
    Superior Double
    Stayed 1 night in June, 2011

    a nice hotel with a great service”

    bathroom

    hotel tunjunggan in surabaya is a nice hotel with a great service, i like the room , bathroom, location, breakfast and also the pool. it is lovely to spend the time at this hotel, the location is very good near to shopping center

    Reviewed June 19, 2011
    8.3
    Excellent
    TECK from Malaysia
    Couple
    Stayed 1 night in November, 2010

    Very good location with lot of shopping”

    The shopping mall (one of the biggest) is next to Hotel Tunjungan. Best location in Surabaya

    i arrived at the hotel at 3pm in the afternoon, check in is fast and hotel staff is friendly. the room is big and clean. the best part is that the hotel is next to the biggest shopping mall with lot of restaurants and shops. i never regret to stay in hotel tunjungan although this is my first trip to surabaya.

    Reviewed March 16, 2011
    8.8
    Excellent
    OTHMAN from Singapore
    Group
    Superior Double
    Stayed 4 nights in June, 2019

    Hotel near to Mega shopping malls.”

    Liked the hotel. Near to shopping malls.

    Reviewed July 10, 2019
    6.0
    ABDUL from Indonesia
    Couple
    Superior Double
    Stayed 1 night in June, 2019

    Old hotel good location”

    We love the location, it's at city center and very close to TP mall. But this is old hotel and not really clean. Elevator didn't show you the correct floor. Our room has no view only wall from other building.

    Reviewed June 25, 2019
    7.6
    Very good
    Umar from Indonesia
    Solo traveler
    Deluxe Premier King
    Stayed 1 night in June, 2019

    Enhance the service of the staff”

    Please enhance the humble, smile of your front office staffs to service your customers. Roomboy and technician are very helpful and full of smile to do their works. Overall Tunjungan Hotel is OK for your travelling stay.

    Reviewed June 20, 2019
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Tunjungan Hotel Surabaya
    |Very good 7.1
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Plaza Tunjungan
    • Gubeng Train Station is within 1.34 km