Universal Hotel
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7.1
Very good
/10
(108 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location
Parking
Available
  • Jiedong Branch of Trust-Mart150 m
  • Jingjiang Wangcheng City190 m
  • Zhengyang Pedestrian Street280 m
  • Guilin Jiefang Bridge290 m
  • Guilin Bureau of Education310 m
  • Haoyi Building320 m
  • GuiLinShi ZhengYang Lu BuXingJie330 m
  • ShangShui MeiShiJie330 m
  • Flower Bridge360 m
  • Guilin Sports Centre390 m
  • Free Wi-Fi

    Universal Hotel

    No.1 East Xiufeng Road, Guilin City Center, Guilin, China, 541001 - See map
    "Location fantastic all foods & shopping just walking distance ."
    Teng - November 9, 2016
    Very good cleanliness
    7.1 rating for cleanliness
    Good facilities on premise
    6.9 facilities on premise
    • Free Wi-Fi in all rooms!

    • Sauna

    • Currency exchange

    • Air conditioning

    • Room service [24-hour]

    Property ranking|Compared to 1,177 Guilin properties
    See all rankings
    Location score
    8.7/10
    Room comfort score
    6.6/10
    Value for money score
    7.4/10
    Service score
    6.6/10
    Better than
    97
    %
    of Guilin properties
    Better than
    95
    %
    of Guilin properties
    Better than
    93
    %
    of Guilin properties
    Better than
    93
    %
    of Guilin properties
    Value for money7.4
    Distance to city center0km
    Location rating8.7
    Nearest airportGuilin Liangjiang International Airport (KWL)
    Distance to airport26.3 km

    Rooms available at Universal Hotel

    Superior Twin
    Superior Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior River View
    Superior River View
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    River View
    River View
    ...
    • Room size: 25 m²/269 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Business Queen Room
    Business Queen Room
    ...
    • Room size: 48 m²/517 ft²
    • River view
    • 2 single beds or 1 double b...
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    Economy Room
    Economy Room
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
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    Run of House
    Run of House
    ...
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      Deluxe Suite, 1 King Bed
      Deluxe Suite, 1 King Bed
      ...
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        Standard Room, 2 Single Beds
        Standard Room, 2 Single Beds
        ...
          Enter dates to see prices
          Superior Room
          Superior Room
          ...
            Enter dates to see prices
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            More about Universal Hotel

            More about Universal Hotel

            An overview

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            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Universal Hotel from real guests

            Overall rating
            7.0
            Very good
            From 311 reviews
            Provided by verified guests of
            Agoda Reviews (108)Booking.com Reviews (1)
            Rating via Agoda7.1
            /
            10
            Cleanliness7.1
            Facilities6.9
            Location8.7
            Room comfort and quality6.6
            Service6.6
            Value for money7.4
            High score for Guilin
            Rating
            9+ Exceptional (6)
            8-9 Excellent (20)
            7-8 Very Good (34)
            6-7 Good (20)
            <6 Below Expectation (27)
            Time of the year
            Mar - May (26)
            Jun - Aug (30)
            Sep - Nov (24)
            Dec - Feb (27)
            All guests (108)
            All room types
            All languages

            Show reviews that mention 

            Showing 107 verified guest comments
            12345
            9.3
            Exceptional
            Kevin from Australia
            Couple
            Superior Twin
            Stayed 2 nights in August, 2014

            We always stay at the Universal, Guilin, China. ”

            Location, Soft beds and Value for money.

            The staff at reception are friendly and check in is always easy. We consider the price to stay at this hotel very reasonable. We were so happy to stay at the Universal this trip as the rooms have been upgraded and now have soft mattress on their beds. This is the first time that there has been soft beds in the 7 years of travelling to China. The location of this hotel is perfect for walking and exploring the city of Guilin. It is so close to the bridge that you can enjoy a lovely stroll over the bridge to see the lights before bed. We recommend staying at the Universal while staying in Guilin, China.

            Reviewed August 23, 2014
            8.0
            Excellent
            Suweri from Indonesia
            Family with teens
            Standard Twin
            Stayed 1 night in June, 2012

            Nice hotel at nice location”

            Location

            Nice hotel just opposite the Li River and near the ZhengYang pedestrian street. So, it's really convenient for both dining and shopping. Room is quite spacious although some furniture look a little bit old fashioned. Overall, nice hotel for an affordable price.

            Reviewed July 03, 2012
            8.7
            Excellent
            YEN from Indonesia
            Family with teens
            Stayed 1 night in February, 2010

            Nice stay in Guilin”

            The location is great, just a stone throw from the crowded pedestrian street & the underground clothing market
            The only thing i don't like is the bathroom can see thru with the glass divider. this kind of bathroom is only suitable for couple, and the worse thing is the glass screen cannot cover all the glass.

            Universal Hotel is a nice hotel in a very good location, near the shopping areas, lobby is spacious and comfortable, the staffs are friendly and helpful. Exceed my expectation for the price I pay, will absolutely recommend my friends and families to stay there & will absolutely stay in Universal again if I go to Guilin again.

            Reviewed February 09, 2010
            6.0
            Teng from Malaysia
            Couple
            Stayed 3 nights in November, 2016

            Just Nice 3* Hotel ”

            Worth stay... but suggest Agoda do not promo economy room in future will spoilt guest mood no doubt slightly cheaper. We booked economy room WORST but fortunately still hv room can upgrade to highest 7 floor room with additional RMB 50 per night and its WORTH to add on and upgraded the room... spacious, nice view and comfort. Location fantastic all foods & shopping just walking distance . Will stay again.

            Reviewed November 09, 2016
            8.0
            Excellent
            Raphael from Brazil
            Group
            Business Queen Room
            Stayed 3 nights in August, 2013

            Best value for money”

            View, location and price

            My 2nd time here. For the price one could expect a rundown hotel, but instead you will find a perfectly nice hotel. International breakfast is good enough and rooms are big and cozy. The location is perfect for views and to go around. There are many choices around for local/western food.

            Reviewed August 21, 2013
            8.0
            Excellent
            Raphael from Brazil
            Group
            River View
            Stayed 3 nights in August, 2013

            Best value for money”

            View, location and price

            My 2nd time here. For the price one could expect a rundown hotel, but instead you will find a perfectly nice hotel. International breakfast is good enough and rooms are big and cozy. The location is perfect for views and to go around. There are many choices around for local/western food.

            Reviewed August 21, 2013
            8.0
            Excellent
            Raphael from Brazil
            Group
            Business Queen Room
            Stayed 2 nights in August, 2013

            Best value for money”

            View, location and price

            Can't complain, my 2nd time there. Perfect location for views and going around. For the price you pay you could expect an old, run down hotel, but instead you find it perfect for a trip without spending too much. Best Value for money. International breakfast is good enough and rooms are clean and cozy.

            Reviewed August 21, 2013
            8.3
            Excellent
            Chan from Singapore
            Solo traveler
            Standard Twin
            Stayed 3 nights in November, 2011

            Value-for-money : 4-star hotel at price of 3-stars”

            Good location and Clean & Cosy Room

            The hotel stay was better than expected. The room was spacious. The bed was comfortable and the beddings were clean. Hotel staff was friendly and helpful. The hotel is located near the river. Shops and eateries are located right next to the hotel. So, CONVENIENCE is the word! Would recommend the hotel to family and friends going to Guilin.

            Reviewed January 26, 2012
            8.0
            Excellent
            David from New Zealand
            Couple
            River View
            Stayed 2 nights in August, 2011

            Good hotel with potential to be excellent”

            Location and sense of spaciousness

            we enjoyed our stay at this hotel. however it is bit of a stretch to call it a 4*, mainly because the bathroom was showing mould in the ceiling and the towels were very worn out. it felt as though it was all due for a good spruce up, including the carpets. that said, it was a good choice overall.

            Reviewed August 14, 2011
            6.3
            Good
            Tan from Singapore
            Family with teens
            River View
            Stayed 3 nights in April, 2011

            Convenient and Lovely Sight.”

            Near River Side and Surrounded by Shopping mall and Food Stores.

            We have a present stay in Universal Hotel where it is situated nearby a busy shopping area in Quilin. The view was spectacular over looking the Li river and the bridge. We have had no problem looking for food around and massage around this area. The room are pretty good and clean as well as their service staff, I would definitely be staying in this hotel on my next visit.

            Reviewed April 13, 2011
            8.0
            Excellent
            Matthias from Germany
            Couple
            River View
            Stayed 3 nights in December, 2010

            Good Position near the river, good value for money”

            Good Position, good and cheap breakfast and dinner buffet
            unfortunately it took 2 days and 3 reclamations until the heating runs (it was quite cold while we were staying in Guilin)

            All in all we liked the hotel mainly because of the situatio in the city near the river and because of the real good and cheap breakfast and dinner buffet. Unfortunately it was quite cold when we stayed there (down to -2 degree) and it took 2 days and 3 reclamations until the heating was repaired.

            Reviewed December 19, 2010
            8.3
            Excellent
            Moira from Australia
            Couple
            Stayed 2 nights in October, 2010

            Great location, helpful staff, comfy clean room ”

            Lovely buffet breakfast $58 pp if not included, hotel handy to main street, Walking Street and markets.

            We stayed in the Universal Guilin for 2 nights. Our room on the 5th floor overlooked one of the 4 lakes Guilin sits on and the view was lovely by day or night. Watched a fireworks show one night from the window! It's central to the main thoroughfare of Guilin and about 10 minutes walk to the night markets and Walking Street. The markets appear at dusk and disappear at dawn. There is an entire shopping complex under the road and it's a bit of a challenge finding the right exit for the markets! Once you do, there are many stalls selling everything from clothing, electric gadgets, sunnies, shoes, jewellery etc etc, and foods including fruit and roasted horse chestnuts. The Universal has some lovely wooden furniture in the massive entry hall, worth a second look. ALl in all, a very good hotel and we'd stay here again.

            Reviewed October 22, 2010
            9.3
            Exceptional
            Alice from Singapore
            Couple
            River View
            Stayed 1 night in June, 2010

            Great Value For Money”

            Good location,friendly staff
            Near main road

            Universal Hotel is only about 40 minutes from the international airport. It is better to book a riverview room so that you are able to enjoy the scenic Li River. There are many eateries near the hotel. If you enjoy massage, there is a health club(to the right of the hotel) which offers good and cheap massage services 24/7.

            Reviewed June 21, 2010
            9.0
            Exceptional
            Alice from Singapore
            Couple
            River View
            Stayed 1 night in June, 2010

            Fantastic Location”

            Location of hotel is good. Hotel is near shopping mall.
            Lots of honking from vehicles.

            Hotel staff are friendly and able to communicate in English. There is a health club within walking distance from hotel which offers good and cheap massage services. Location of hotel is within walking distance to shopping mall. Hotel rooms are clean. I will definitely recommend Universal Hotel to friends who are travelling to China.

            Reviewed June 20, 2010
            8.3
            Excellent
            Nathan from Australia
            Family with young children
            River View
            Stayed 8 nights in June, 2009

            Good position for central Guilin”

            Neat rooms. Nice view of the river. Short walk to the mall and nearby attractions. Staff courteous with basic English.
            Water lukewarm in the shower (we stayed during summer). Baby cot provided for our almost 2 year old was probably only suitable for up to 6 months.

            We enjoyed our stay at the Universal Hotel with its proximity to everything we wanted to see and do. It was entertaining to watch people swimming in the Li River each morning. The river was actually flooding towards the end of our stay and we had an excellent view of the road under the bridge going under water and the ensuing traffic chaos! However, things returned to normal soon afterwards. There are a nice selection of cafes offering Western style food and good coffee a short walk away (turn right after coming out of hotel and follow main road along river). The room was clean and comfortable following recent refurbishments.

            Reviewed July 09, 2009
            8.0
            Excellent
            Suweri from Indonesia
            Family with teens
            Standard Twin
            Stayed 1 night in June, 2012

            Great location...”

            Near pedestrian street and opposite of the Li River

            It was a great stay at Universal Hotel. The room is quite clean and spacious. Nice hotel which is in the city centre.

            Reviewed July 03, 2012
            9.0
            Exceptional
            GEOK from Malaysia
            Group
            River View
            Stayed 5 nights in February, 2012

            Good Hotel and Clean Room”

            Near shopping, restaurants and night market

            Nice hotel clean room and good breakfast. Location near the river, restaurant and shopping mall. We 'd stay here again.

            Reviewed March 04, 2012
            8.0
            Excellent
            NORIYO from Japan
            Group
            River View
            Stayed 3 nights in November, 2010

            quite a good hotel.”

            the room has a nice viewof the ri-river and a good location for sightseeing.
            there were adult goods on the desk. I felt shame because I stayed with my mother...

            the ri-river was illminated between 18:00-22:00pm. it was very very beautiful.

            Reviewed December 20, 2010
            8.3
            Excellent
            YEN from Indonesia
            Family with teens
            Stayed 3 nights in January, 2010

            Universal Hotel Guilin”

            Nice, clean, great location
            Nothing i can think of.

            Very nice hotel in excellent location, a short walking distance to the pedestrian street with lots of shops. Enjoy the stay & shopping there.

            Reviewed February 10, 2010
            8.3
            Excellent
            YEN from Indonesia
            Family with teens
            Stayed 1 night in February, 2010

            Beautiful Guilin & Nice hotel”

            Excellent location, friendly staffs
            -

            Nice, clean hotel, worth for the money. A short walking distance to the shopping area.

            Reviewed February 10, 2010
            12345
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            Universal Hotel
            |Very good 7.1
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            • Excellent location
            • ShangShui MeiShiJie
            • Guilin Bus Station is within 1.9 km