Victoria Chau Doc Hotel
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8.6
Excellent
/10
(296 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi

Victoria Chau Doc Hotel

1 Le Loi Street, City Center / Riverside, Chau Doc (An Giang), Vietnam, - See map
"I will stay in victoria hotel again ."
mohammad - December 2, 2018
Exceptional reputation
Recommended by 96% of guests
Fantastic breakfast
94% positive mentions
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Air conditioning

Property ranking|Compared to 70 Chau Doc (An Giang) properties
See all rankings
Location score
9.0/10
Cleanliness score
8.8/10
Room comfort score
8.6/10
Service score
8.8/10
Better than
97
%
of Chau Doc (An Giang) properties
Better than
93
%
of Chau Doc (An Giang) properties
Better than
93
%
of Chau Doc (An Giang) properties
Better than
91
%
of Chau Doc (An Giang) properties
Value for money7.9
Location rating9.0

Rooms available at Victoria Chau Doc Hotel

8.6
Excellent
Room comfort & quality
Suite
Suite
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 double bed
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Superior Double
Superior Double
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Economy Room
Economy Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
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Superior Queen Room with One-way Speedboat Transfer
Superior Queen Room with One-way Speedboat Transfer
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Suite One Bedroom
Suite One Bedroom
...
    Enter dates to see prices
    Suite Executive
    Suite Executive
    ...
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      Double Superior
      Double Superior
      ...
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        What people love about Victoria Chau Doc Hotel

        • 10.0
          Exceptional

          "Good hotel"

          THI H.

          |

          July 31, 2018

        • 9.6
          Exceptional
          Location

          "Great location."

          Jenny

          |

          September 29, 2017

        • 10.0
          Exceptional
          Staff 

          "Good location with great staff."

          thuy Q.

          |

          April 15, 2016

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        More about Victoria Chau Doc Hotel

        More about Victoria Chau Doc Hotel

        9.2
        Exceptional

        "The very friendly staff at the reception is helpful for plan..."

        Guillaume

        |

        January 1, 2019

        An overview

        Show less

        What they offer

        7.2
        Very good
        Spaciousness

        "Nice and spacious room, good view over river."

        Phat

        |

        May 16, 2016

        Read more reviews
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        Food and dining

        Breakfast options

        Asian
        Continental
        Vegetarian
        Vegan
        Full English/Irish

        Restaurants on site

        Bassac Restaurant
        Cuisine:Asian, European, French
        Menu:Buffet, A-la-carte

        Property's guest policies

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        Some helpful facts

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        Reviews of Victoria Chau Doc Hotel from real guests

        Overall rating
        8.8
        Excellent
        From 1081 reviews
        Provided by verified guests of
        Agoda Reviews (296)Booking.com Reviews (204)
        Rating via Agoda8.6
        /
        10
        Cleanliness8.7
        Facilities8.3
        Location9.0
        Room comfort and quality8.6
        Service8.8
        Value for money7.9
        High score for Chau Doc (An Giang)
        Rating
        9+ Exceptional (104)
        8-9 Excellent (35)
        7-8 Very Good (35)
        6-7 Good (16)
        <6 Below Expectation (14)
        Time of the year
        Mar - May (42)
        Jun - Aug (59)
        Sep - Nov (31)
        Dec - Feb (72)
        All guests (296)
        All room types
        All languages

        Show reviews that mention 

        Showing 204 verified guest comments
        12345
        10.0
        Exceptional
        Luong from Vietnam
        Family with young children
        Economy Room
        Stayed 1 night in July, 2019

        Exceptional”

        Very clean and very friendly staff. Thank you!

        Reviewed July 23, 2019

        Dear Mr. Luong, We would love to send you our sincere thanks for your complimentary comment. Your kind words have been shared with our team, who continues to focus on giving the best for our customers. We hope to have the chance to see you again, and the pleasure to welcome you again during your next exploration of this beautiful and surprising region of the delta. Yours sincerely, Huynh Nhi Guest Experience Ambassador

        Responded July 29, 2019
        Victoria Chau Doc Hotel
        10.0
        Exceptional
        Thi from Vietnam
        Solo traveler
        Deluxe Double
        Stayed 2 nights in March, 2019

        A beautiful colonial style hotel.”

        I really enjoyed two nights in this beautiful hotel and can thoroughly recommend it. I ate in the main restaurant is good. I enjoyed my fish noodle soup with sesbania sesban flowers. The bedrooms are elegant and well appointed. All in all, a very good choice

        Reviewed April 03, 2019

        Dear Ms Thi, We are so delighted to read how much you enjoyed your stay with us at Victoria Chau Doc. Moreover, our facilities, food and service could exceed your expectations. We all thank you for sharing your recent experience and highly recommending us to other tourists. Hoping to welcome you in the Mekong Delta again, we stay available to your further inquiries. With kind regards, Huynh Nhi Guest Experience Ambassador

        Responded April 29, 2019
        Victoria Chau Doc Hotel
        9.2
        Exceptional
        Guillaume from Switzerland
        Group
        Superior Double
        Stayed 2 nights in December, 2018

        Goood”

        The pros are the MEKONG view from the hotel , the proximity to the city center and market and also the possibility to eat great food in the hotel restaurant on ground floor with nice terrasse. The very friendly staff at the reception is helpful for planning some activities and sightseeing around.

        Reviewed January 01, 2019

        Dear Guillaume, Happy Tet from Chau Doc! Thank you very much for your interest in our hotel, and your time spent to write us your encouraging review. We won't miss to cheer our members of staffs for their great service, and are delighted to read we could match with your needs and expectations. We hope your pleasant stay, and your further journeys will bring you back to Chau Doc, and keep discovering our stunning countryside. With kind regards, Huynh Nhi Guest Experience Ambassador

        Responded January 24, 2019
        Victoria Chau Doc Hotel
        9.2
        Exceptional
        Margaret from New Zealand
        Solo traveler
        Superior Double
        Stayed 1 night in September, 2017

        Such a treat to be treated so well”

        Gorgeous older hotel with great staff. I scored an upgrade to a riverside room. The view was great and I loved watching the action on the river at night. The food was good, although expensive. I treated myself to a massage which was fabulous.

        Reviewed September 15, 2017

        Dear Margaret, Thank you very much for sharing your experience with the travel community after your stay at our hotel. Your encouragement of our quality of service is a reward for our teams, who work with passion and diligence to best meet the needs of our customers. We hope to welcome you again in this beautiful remote region of the Mekong Delta, and remain at your disposal and eager to inform you if necessary. Sincerely yours, Huynh Nhi Guest Experience Ambassador

        Responded January 24, 2019
        Victoria Chau Doc Hotel
        9.6
        Exceptional
        Graham from Australia
        Solo traveler
        Deluxe Double
        Stayed 2 nights in July, 2017

        Sensational location and great facility”

        Built in 1999, but looks more 1899. Polished wooden floors, balustrades etc. Staff are helpful & friendly. Has many facilities I did not use. Nice pool out front. View over rivers. Free shoe polishing service. Good bed & linen. Small balcony for smoking. Restaurant is expensive by VN standards but does many things well (calamari was cooked perfectly). Wifi works well. Wake up call auto and reliable. Boat serviceto Phnom Penh leaves from hotel pier (bit more expensive than some others; you decide if convenience is worth it).

        Reviewed July 21, 2017

        Dear Mr. Graham, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 21, 2019
        Victoria Chau Doc Hotel
        9.2
        Exceptional
        Nhan from United States
        Group
        Superior Double
        Stayed 1 night in September, 2016

        Cozy hotel right on the bank of the Mekong hotel”

        This hotel with its colonial style architecture reminds me of the by gone Indochina era. The hotel locates right on the bank of the Mekong river offers beautiful and panoramic view of this mighty river! Room was large and cozy with its wooden floor and traditional decoration! The hotel has its own quay so guest can take boat to visit nearby aqua farming village and experience the lifestyle of people in the Mekong delta. This is one of the two luxury hotels in Chau doc, both of Victoria chain! Staffs here are very friendly and caring, whom we trusted to book boat tour for us.

        Reviewed October 23, 2016

        Dear Mr./Mrs. Nhan, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        8.0
        Excellent
        Martin from Germany
        Solo traveler
        Superior Double
        Stayed 1 night in July, 2013

        stopover on the way to Cambodia”

        nice colonial style hotel right by the river and the peer for the speedboat service to Phnom Penh

        Nice, colonial style hotel. A bit old, but that just adds to the atmosphere. I stayed there on my way to Cambodia and found staff very friendly and helpful. Pick-up for the regular speedboat to Phnom Penh is from the hotel and you actually travel on the same boat that you get when you book it directly from the hotel.

        Reviewed August 01, 2013

        Dear Sir/Madam, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        9.7
        Exceptional
        Richard from Australia
        Couple
        Superior Double
        Stayed 2 nights in January, 2013

        Great location on the riverside”

        Room with a view

        Great hotel right on the riverbank. From the luxury of your bedroom your can watch the morning unfold on the river without leaving the room. The staff were all friendly and helpful with nothing too much trouble. Without dought the only luxury option in Chau Doc. Hire a scooter and explore the countryside.

        Reviewed January 25, 2013

        Dear Sir/Madam, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        9.7
        Exceptional
        wendy from Australia
        Couple
        Superior Twin
        Stayed 1 night in March, 2012

        Beautiful hotel in great location”

        Location right on the river

        this is another beautiful victoria hotel but the first time i've stayed in this one. it is very nice but not a patch on their sister hotel at cantho. this is not to take away from this hotel though, the cantho victoria is exceptional!!

        Reviewed March 26, 2012

        Dear Sir/Madam, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        8.0
        Excellent
        Trang from United States
        Family with young children
        Superior Double
        Stayed 2 nights in February, 2019

        Good Hotel”

        Hotel was nice and met my needs. The staff was courteous and the hotel was clean.

        Reviewed July 05, 2019

        Dear Ms. Trang, Thank you very much for your interest in our hotel, and your time spent to write us your encouraging review. We won't miss to cheer our members of staffs for their great service, and are delighted to read we could match with your needs and expectations. Hoping to welcome you in the Mekong Delta again, we stay available to your further inquiries. Yours in hospitality, Huynh Nhi Guest Experience Ambassador

        Responded July 29, 2019
        Victoria Chau Doc Hotel
        9.2
        Exceptional
        Mel
        Couple
        Suite
        Stayed 1 night in December, 2018

        Exceptional”

        We moved from our original hotel as a treat on Christmas Day . The hotel was lovely and our suite beautiful... a last minute bargain!! We did eat in the restaurant and although very nice wasn’t the best meal we’ve had but was the most expensive

        Reviewed December 27, 2018

        Dear Mel, Thank you very much for reviewing our property, and for sharing your experience with the traveling community! We are delighted if our rooms and services could suit your needs. Your constructive words on the meal will be passed on to our team, who continues to focus on giving the best for our customers, with a special note to our Chef. We hope to have the chance to see you again, and the pleasure to welcome you again during your next exploration of this beautiful and surprising region of the delta. Yours sincerely, Huynh Nhi Guest Experience Ambassador

        Responded January 24, 2019
        Victoria Chau Doc Hotel
        9.2
        Exceptional
        Kyran from Australia
        Group
        Economy Room
        Stayed 2 nights in November, 2018

        Exceptional”

        This was our 2nd time at Victoria Hotel Chau Doc. The staff were amazing, helpful & friendly. We again took Victoria Speedboats to Phnom Penh. Trang was our hostess & she was just a gem. Professional, explained landmarks along the way & smiled & interacted with the guests the whole time. 100% to Victoria Hotel

        Reviewed November 16, 2018

        Dear Kyran, On behalf of our Team, I would like to thank you very much for your loyalty and kindest compliments. We are proud and delighted if our services and hospitality could suit your needs on your 2nd return. A true reward for all our Team members. Our Victoria Speed Boats are moored right in front of our hotel, and accessible with our boat jetty, a truly hassle-free and time earning facility, that allow our guests to have a smooth cruise to Cambodia with our crew. We hope to host you again in the future, back in the Mekong Delta, and wish you had a great journey cycling Cambodia! Yours in hospitality, Huynh Nhi Guest Experience Ambassador

        Responded December 19, 2018
        Victoria Chau Doc Hotel
        7.6
        Very good
        Aik from Singapore
        Couple
        Deluxe Double
        Stayed 1 night in June, 2019

        Convenient Location ”

        Nice Hotel with very good location . Good spread of breakfast. Enjoy the tour package from the hotel

        Reviewed June 26, 2019

        Dear Aik, Thank you very much for choosing us as a party of your journey in the hear of Mekong Delta. Your compliments will be passed on to our staff, and are a great reward for their continued efforts to deliver a pleasant experience of our hotel. However, 7.6 score is a bit severe for us, in comparison with your compliments. Your satisfaction is our main concern, please feel free to contact us for further assistance and information. Yours in hospitality, Huynh Nhi Guest Experience Ambassador

        Responded September 17, 2019
        Victoria Chau Doc Hotel
        10.0
        Exceptional
        mohammad from Canada
        Solo traveler
        Deluxe Twin
        Stayed 1 night in November, 2018

        good location ”

        good location . right in delta of makomg river . clean and very friendly staff . good breakfast . i will stay in victoria hotel again .

        Reviewed December 02, 2018

        Dear mohammad, Sunny greetings from Chau Doc City and thanks so much for such a perfect review of your recent stay at Victoria Chau Doc. We highly appreciate your kind recognition regarding our friendly staff and full service amenities. We love to see your review title of "good location" which we're all proud of. Chau Doc is an easy access not only to Cambodia but also to nearby interesting treasures of Mekong Region. On your return trip, please feel free to directly contact us for special promotion and service upgrade. Yours in hospitality, Huynh Nhi Guest Experience Ambassador

        Responded December 19, 2018
        Victoria Chau Doc Hotel
        10.0
        Exceptional
        eva from United Kingdom
        Couple
        Superior Double
        Stayed 4 nights in April, 2018

        Beautiful colonial style hotel”

        We loved everything about this hotel which was much more beautiful than the picture suggests. It had style and charm in a magnificent setting with staff who did everything possible to please. Simply a great hotel.

        Reviewed April 18, 2018

        Dear eva, Thank you very much for sharing your experience with us following your recent stay at our hotel. Your encouragement of our quality of service is a reward for our teams, who work with passion and diligence to best meet the needs of our customers and introduce new service initiatives. We hope to welcome you again in this beautiful remote region of the Mekong Delta, and remain at your disposal and eager to inform you if necessary. Yours sincerely, Huynh Nhi Guest Experience Ambassador

        Responded December 20, 2018
        Victoria Chau Doc Hotel
        8.0
        Excellent
        Frank from Germany
        Couple
        Suite
        Stayed 1 night in January, 2018

        Beautiful old style hotel”

        We had a wonderful room with a riverview. The staff is very friendly and pays lots of attention to detail. Unfortunately Englisch is still spotty like in many places in Vietnam. The hotel is probably the best in town but they also charge accordingly.

        Reviewed January 12, 2018

        Dear Franck, Warmest Greetings from sunny Chau Doc! Thank you very much for your time and sharing your experience with the Agoda community. We keep training our teams to constantly increase the English skills, and extend our apologies if some of us were still not fully confident. Please visit our website or contact us to use our promotions and packages, if we could be part of your next journey in this fantastic region, Kind regards, Nicolas General Manager

        Responded January 28, 2018
        Victoria Chau Doc Hotel
        8.4
        Excellent
        Nguyễn from Vietnam
        Couple
        Superior Double
        Stayed 1 night in August, 2017

        Victoria Chau Doc”

        I had been Victoria Chau Doc hotel, I want to say thank you to the guys tried to help me when I made wrong booking. I forgot his name, please try to find out. Your service is very good. Thanks for your support. Regards, Nhut

        Reviewed August 29, 2017

        Dear Mr. Nguyễn, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 21, 2019
        Victoria Chau Doc Hotel
        9.6
        Exceptional
        barbara from United States
        Solo traveler
        Economy Room
        Stayed 1 night in July, 2016

        beautiful river views ...watch re if breakfast is included”

        This is a beautiful grand old hotel. If you have a river view it is the best. REAL wood floors & very nice staff. Watch if breakfast is included because if it is not, it will cost you $25. Their pizza in the restaurant is awesome! I love this place!

        Reviewed July 26, 2016

        Dear Mrs. Barbara, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        5.7
        Duc from Vietnam
        Couple
        Deluxe Double
        Stayed 1 night in November, 2015

        Best hotel in Chau Doc but the rooms are not great”

        location, breakfast

        This place has superb location and it has a boat service to Cambodia, which might be the draw for many guests here. The rooms are 2-3 star standard at best and are very old. There are lots of strange noises like electrical wiring buzzing at night which is disconcerting to say the least. The staff seemed quite attentive to foreign guests but was not so nice to us. I think only 1 or 2 of them actually smiled at me. Lots of time I was at the counter first but they would interrupt to service other foreigners. I got one of the most expensive room. There's not much to do in Chau Doc so I most likely won't come back again. Even if I do, I'll definitely not stay here as it is terrible value for money. I paid well and for that I could easily stay at 5-star resorts all over Vietnam. I don't usually make a lot of stupid mistakes but this was one of them.

        Reviewed November 26, 2015

        Dear Mr. Duc, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
        8.0
        Excellent
        Anthony from Australia
        Couple
        Superior Double
        Stayed 1 night in July, 2014

        Fantastic hotel”

        Pool, food, location

        This is the best hotel in Chau Doc by a very long way. A little old, but beautifully decorated and appointed. The pool is sensational after a long drive from HCMC. Food and drink are of a very high standard. The staff are always lovely and helpful. Wouldn't stay anywhere else in Chau Doc.

        Reviewed October 07, 2014

        Dear Sir/Madam, We apologize for replying your review this late, and we hope to welcome you again in Chau Doc, Sincerely, Nicolas General Manager

        Responded February 23, 2019
        Victoria Chau Doc Hotel
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        • Exceptional location