This property is in high demand!
Last booked 11 hours ago
Last booked 11 hours ago
Free airport transfer
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||7 km|
|Nearest airport||Rotorua Regional Airport (ROT)|
|Distance to airport||1.7 km|
"Everything was very good including food, room and spa."
January 10, 2019
"Wonderful view and walk right outside accommodations."
December 26, 2017
"The beds are comfortable and the rooms were quiet."
September 7, 2016
"Kayla and Nikola are wonderful at making guests feel welcome..."
August 26, 2018
This Maori-themed spa resort, which translates to 'healing waters', is on the scenic Lake Rotorua. Wai Ora Lakeside Spa Resort boasts a lake front location and is just a few minutes from the airport and the Rotorua city center. Popular activities here include visits to some of the 14 lakes, thermal geysers, and buying some excellent Maori crafts. The award-winning Wari Ora Spa uses the healing properties of the water in its treatments and also includes a gourmet spa menu. Dine on site or head over to the city, but before you head back, do try the traditional Maori feast, called the Hangi. Picturesque as well as luxurious, Wai Ora Lakeside Spa Resort makes the trip to Rotorua all the more memorable.
"The sauna pool and the barbeque facility is a plus point."
July 10, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Our best accommodation in NZ”
Cant say enough about this wonderful place. The room was modern and actually had heat, as other places in NZ only gave a space heater. Lovely water area, including 2 large hot tubs, hot water pool, sauna and steam room. The food in the restaurant was outstanding for both breakfast and dinner. After leaving and traveling south for a few days, we actually came back and stayed another night as a stopover because we enjoyed our stay so much. Located a few miles from the main town, but this was not a problem. Much of our enjoyment was because of the staff, particularly Nikola, who we enjoyed talking to. She was very helpful, and seemed genuinely happy to see us return. She treated us like family and took an interest in what we experienced at the hotel and also locally. This made an already great stay even better. All the other staff were nice as well, and they all worked hard. Would highly recommend this hotel.
Overpriced out of the way hotel”
Out of the way location, $30 cab fare to Wai Ora. I rang reception 5 times and no one answered and had to walk to reception to get help. Hotel has just changed to smart TVs and the manager struggled to remember the password and spent along time in our room trying to log in. The air con struggled to cool our room which was necessary due to the Rotorua smell outside.
Group travel with tight timeline ”
I must say the team were exceptional in personal service. Young man in the Restaurant David Potts excellent Ambassador for New Zealand.. Reception Front Office team which and International mixed group of people went the extra mile for us.. Rooms nicely appointed very clean..
Affordable & Comfortable ”
We have stayed in this resort during one of the weekends in October 2016. Our booking was absolutely last minute - as we really didn't plan to stay overnight in Rotorua, but it was getting late and we decided to book a place. So booking was done literally 2-3 hours before we came to check-in & gladly we had no problems with that. The rooms price was about $160 (deluxe studio). The room itself was fairly big and reasonably modern. I would say that the shower was spacious as well, but no bathtub. There were chairs outside of the rooms - sort of like a balcony deck, some of the guests were smoking there, and the smell actually sipped into the room a little. That wasn't that great, but you can live with it. Would be better to have a separate dedicated area for smokers though. The real plus in the hotel for me was hot bathtub and hot mineral pool as well as cold pool as part of the facilities. And of course a central location. We also ordered room service which came quite fast, the presentation of food was great and beef main course was really nice. I wasn't impressed with prawn and scallop started. Overall I would rate this resort 5.5-6 out of 10. But it's definitely so much better than Grand Rotorua hotel.
Nice hotel, quiet location”
Everything was good, we hope to stay in this hotel one day in the future again. It's located quite far from the city center/local restaurants in Rotorua, so you need a car to be able to reach those locations. However, this is not a big issue, as the hotel has its own nice restaurant.
Really lovely hotel in a brilliant spot”
Only stayed the one night on the way through but it was really pleasant and I was able to take advantage of all of the spa facilities, which were brilliant. The resturant food was exceptional and to be highly recommended
Nice hotel with excellent lake view.”
Sadly never had time to fully use facilities, though would have no hesitation in returning.
Due to the season and location, lots of flies flying around. Spa facilities and pool are littered with the dead flies and unappealing... rooms are clean and staff are good so unfortunately nothing much the hotel can control...
Manger called me at 10:46 PM to see if I paid for dinner”
Dear manager is very rude for you to call at 10:46 PM to see if I paid for dinner or not, that’s your problem to know and you woke up my infent. The hotel is also full of bugs. It’s the worst hotel I have been in my entire trip to new zeland.
Great facility great location Great Staff”
Nice clean accommodation pleasantly located on shore of Lake Rotorua operated by staff who pay attention to detail. Recommend to everyone cut above the rest
Hot tub was so luxurious, great view, super nice staff, loved it!
Great hotel with friendly staff and lovely amenities”
Kayla and Nikola are wonderful at making guests feel welcome. we loved our stay in rooms 19 and 20. We only intended to stay 1 night but extended our visit to Rotorua and decided to check back into hotel. I enjoyed the jacuzzi hot tub and felt comfortable walking to/from hotel room in the bathrobe they provided. the grounds are lovely and next time I plan to eat at their restaurant and use the Spa facilities. we will stay again on our next visit
Lovely stay, we even added a day!”
Kayla and Nikola provided such a warm welcome. The room was comfy and clean and I took advantage of the jacuzzi/hot tub twice during our stay. I would stay here again and would recommend to friends and family for their visit to Rotorua. Very close to the Redwoods Treewalk which we thoroughly enjoyed as well. Missed experiencing the Spa this visit because it was booked due to a conference occurring same time. We stayed in rooms 19 and 20 and enjoyed the privacy and close proximity to lake.
Good place in Rotorua.”
The good - Great staff. Jeslin was very helpful. Good location near the lake and airport. Nice mineral water pool and tub. Clean and large rooms. Keep it up guys. Cons- Limited and expensive food options and town is far away. Over all highly recommended if you are mobile.
We had a great time in Wai Ora. I want to make a comment to the Wai Ora owner to hire more staffs. We arrived at Waiora in late night and there was a duty manager who was helping other customer to cancel their booking. There was no other person who can help us so we were waiting about 20 mins, after our checking in, same duty manager helped us to go to our room. When we had dinner after unpack our bags, she was also doing some serving job in the restaurant. We were wondering now if she was cooking in the kitchen and everywhere. Seriously facility was fine, linen was fine (which is very important for us since my kid is in dust mite allergy), room condition was fine, bathroom was great, tasted of food was good. I just concern with the number of employees. One more thing, there are full of lake flies outside of the room, so we had to run while going to our room from the reception. Once we get to our room, we were okay.
A little slice of paradise”
Looking for a place away from the busyness of town? You can't look past Wai Ora. From the moment we checked in, the staff were friendly and welcoming. We had a great time in the onsite hot tubs and dining at the in-house restaurant for dinner is an absolute must!
Overall good value for money. Friendly staff, Restaurant was a bit pricey and portions small though. Rooms have ranch sliders to enter, but no other windows for light. The spa facilities were good.
Relaxing and beautiful”
Perfect place for relaxation and rejuvenation, very fresh and well kept and so friendly, kind and helpful staff who really did everything to make my stay pleasant. Beautifully located by the lake and relaxing hot mineralbaths. I will come back.
Perfect spot in Rotorua”
Every single member of the staff was friendly and helpful. The restaurant is incredible. The setting is perfect with beautiful views of the lake and a public lakefront walk that led to an amazing nature preserve. Location is unbeatable. We were able to do easy day trips to the hot springs and even the coast line and , it's far enough from, but close enough to town that you could have both peace and convenience. We loved it so much we stayed an extra day.
We only stayed one night but the staff were very, very helpful. We had a wonderful vegetarian dinner in the restaurant (top quality food and I am from So Cal!) Also, I the day after we checked out that I had left a small bag in the room. The staff (Phoebe :-) got it from housekeeping and mailed it to me at the hotel I was to stay at a few days later. Thanks for a wonderful experience!