Waterfront Cebu City Hotel and Casino
Ambassador Room Waterfront Cebu City Hotel and Casino
Lobby Waterfront Cebu City Hotel and Casino
Lobby Waterfront Cebu City Hotel and Casino
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8.1
Excellent
12.5% this month
/10
(6899 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 790 meters from city center
Parking
FREE
  • Casino Filipino60 m
  • Consulate of the United States90 m
  • Crossroads Cebu690 m
  • Sun City700 m
  • Ratsky710 m
  • Ayala Center720 m
  • Citibank720 m
  • Ayala Center Cebu740 m
  • Lahug I.T. Park740 m
  • Rainforest Park Cebu770 m
  • Free Wi-Fi

    Waterfront Cebu City Hotel and Casino

    1 Salinas Drive Lahug, Cebu City, Cebu, Philippines, 6000 - See map
    "The food, pool area, and lobby were amazing and the decorations gave it a wonderful Christmas feeling, especially when the choir sang, which was incre..."
    Steve - December 30, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Excellent cleanliness
    8.1 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Hot spring bath

    This property is in high demand!

    Booked 346 times | 60 travelers are looking at this property right now

    Property ranking|Compared to 4,092 Cebu properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    35 sqm.
    Location score
    8.4/10
    Cleanliness score
    8.1/10
    Better than
    98
    %
    of Cebu properties
    Bigger than
    97
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
    Better than
    95
    %
    of Cebu properties
    Value for money7.9
    Distance to city center1 km
    Location rating8.4
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.2 km

    Rooms available at Waterfront Cebu City Hotel and Casino

    8.0
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Ambassador Suite
    Ambassador Suite
    ...
    • Room size: 57 m²/614 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Ambassador Room
    Ambassador Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 55 m²/592 ft²
    • Shower and bathtub
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Non-smoking
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Bridal Suite
    Bridal Suite
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Waterfront Cebu City Hotel and Casino

    • 10.0
      Exceptional
      Breakfast

      "Accommodating love the free breakfast with variety of dishes"

      Teresita

      |

      December 31, 2018

    • 8.0
      Very good
      Staff 

      "The pool is very nice and service was also good"

      HYUNGSOON

      |

      December 11, 2018

    • 10.0
      Exceptional
      Staff 

      "Beautiful decorations, happy and polite staff."

      Rachel

      |

      December 8, 2018

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    More about Waterfront Cebu City Hotel and Casino

    More about Waterfront Cebu City Hotel and Casino

    9.2
    Exceptional

    "Buffet breakfast is the best ever and also the large comfy b..."

    Sherlyn

    |

    October 12, 2018

    An overview

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    What they offer

    8.4
    Excellent
    Staff 

    "Staff at housekeeping were also very efficient and friendly."

    anna M.

    |

    September 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Restaurant
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Simply J's Cafe & Restaurant
    460 m Filipino, Italian
    Muvanz Pocherohan and Seafood
    1.6 km Filipino, Seafood
    Asian cuisine
    Asian cuisine
    Isla Sugbu Seafood City
    240 m Asian, Filipino, Seafood
    Abuhan Tres
    410 m Asian, Filipino, Spanish
    Rodeo Grill Barbeque and Sizzlers
    410 m Asian, Barbecue, Filipino
    International cuisine
    International cuisine
    Grain
    570 m International
    Lemon Tree Fusion Restaurant
    580 m International
    Pub 24
    1.3 km International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Waterfront Cebu City Hotel and Casino from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (6899)Booking.com Reviews (1689)
    8.1
    /
    10
    Excellent
    12.5% this month
    Cleanliness8.1
    Facilities8.0
    Location8.4
    Room comfort and quality8.0
    Service8.1
    Value for money7.9
    High score for Cebu
    Rating
    9+ Exceptional (1404)
    8-9 Excellent (1027)
    7-8 Very Good (1283)
    6-7 Good (536)
    <6 Below Expectation (624)
    Time of the year
    Mar - May (1031)
    Jun - Aug (1242)
    Sep - Nov (1207)
    Dec - Feb (1394)
    All guests (6899)
    All room types
    All languages

    Show reviews that mention 

    Showing 4874 verified guest comments
    12345
    10.0
    Exceptional
    Tantoco from Philippines
    Business traveler
    Superior
    Stayed 1 night in September, 2018

    Worth it”

    the place is located in a nice place in Cebu. The hotel lobby is nice, The room is complete with amenities. There are shops inside that sells good things. The breakfast buffet is good and worth the pay. The amenities like the pool is also good.

    Reviewed July 25, 2019
    4.8
    nelson from United States
    Solo traveler
    Superior
    Stayed 3 nights in July, 2019

    I wasn't happy with the food their air conditioner don't work right”

    I paid for a week for 2 buffet breakfast then my girlfriend work midnight's and couldn't make it for s buffet breakfast and they wouldn't compensate me for a the second breakfast they offered a continental breakfast in replacement for a buffet breakfast which i did not see as being equal then one i left after two days they only refunded me 2 days of the week so i pay for five days and was there two days very unhappy

    Reviewed July 24, 2019
    10.0
    Exceptional
    Fred from Canada
    Family with young children
    Superior
    Stayed 2 nights in July, 2019

    Short stay”

    Couple of days adjusting to time zone change after travelling from Winnipeg, Canada. Have been staying at the Waterfront since 2001--never disappointed. Great location, great amenities, great service.

    Reviewed July 07, 2019
    9.2
    Exceptional
    John from Singapore
    Family with young children
    Deluxe Room
    Stayed 1 night in June, 2019

    Classic Hotel”

    The breakfast alone was already a good value for money. The hotel is clean and staff were courteous. They even allowed us to check-in early. Some of the room fixtures where a bit old, but overall a pleasant stay. Pool was very nice and good for the kids. Will definitely stay again.

    Reviewed July 04, 2019
    8.8
    Excellent
    sungjin from South Korea
    Solo traveler
    Superior
    Stayed 1 night in December, 2018

    It was good~!!”

    Location is very close to IT center. Gym was also pretty nice and facility is not bad. Room condition is also not bad. Generally I was satisfied with this hotel. I'm willing to stay in this hotel if I drop by cebu again

    Reviewed June 30, 2019
    5.6
    Darren from Australia
    Family with teens
    Deluxe Room with Breakfast(Early Saver)
    Stayed 2 nights in August, 2018

    Above average”

    We were sat directly opposite check in waiting for transport. It has a cafe facility opposite with ample seating and tables. Their were familes and Koreans on laptops also waiting in that area. None of us had ordered from the cafe but it was 90% empty. I went to the toilet and when I returned my (Filipina) wife was not there. While I was gone a staff member (Filipina) Plucked up the courage to ask my wife to move to another area. The staff member "said to my wife to wait for "your friend " over there and pointed to crowded seating near the restaurant. It's my opinion the Filipino's bully their own people and assume that every Filipina is a short stay arrangement. My wife will never stay there again. Having said that it's not the first hotel this has happened.

    Reviewed July 17, 2019
    8.0
    Excellent
    Tyrone from Philippines
    Family with young children
    Superior
    Stayed 1 night in June, 2019

    Awesome stay at this hotel”

    All of the staff is very polite and they will ask you if they can help you with anything. The room is very clean including their facilities. though the steaming room is not what I expected but everything is good!

    Reviewed June 19, 2019
    10.0
    Exceptional
    Daniel from United States
    Family with young children
    Superior
    Stayed 1 night in June, 2019

    Beautiful property”

    My 5 year old didn’t want to leave the pool complex which is very family friendly. One exception, they need to hire DJ’s who are aware of their audience. The obscenity laden gangster-rap track she started playing was completely inappropriate. Other than that, the buffet breakfast had an enormous selection for every taste and the hotel itself is beautiful. The room was clean, comfortable and well appointed. The hotel staff was responsive and very friendly.

    Reviewed June 19, 2019
    9.2
    Exceptional
    Robert from Philippines
    Family with young children
    Ambassador Room
    Stayed 1 night in June, 2019

    Ambassador Club Woman Staff Member Needs Hospitality Training”

    There was a woman Staff Member in the hotel's Ambassador Club late Friday evening, June 7 who was very rude, etc. to my wife. On Saturday morning, I made a complaint and received apologises from the hotel's Manager and Rooms Director. The management staff is Great!

    Reviewed June 09, 2019
    9.2
    Exceptional
    Robert from Philippines
    Family with young children
    Superior
    Stayed 1 night in June, 2019

    Woman Staff Member Needs Training in Hospitality”

    There was a woman staff member in the Ambassador Club late Friday evening, June 7 whom was very rude to my wife, etc. I complained Saturday morning to the hotel manager who apologised. Even the Hotel Room Director apologised. The Hotel's management is Awesome!

    Reviewed June 09, 2019
    8.0
    Excellent
    SNG from Singapore
    Couple
    Superior
    Stayed 4 nights in May, 2019

    Is very convenience but through Agoda.”

    I am not happy during the arrival check in as the front desk told me there is no queen size bed I request only left 2 single bed and I had to tell them what I book through Agoda and stated very clearly and at last they give me after I urge with them.

    Reviewed June 05, 2019
    8.8
    Excellent
    Steve from South Korea
    Family with teens
    Superior
    Stayed 7 nights in May, 2019

    Very Nice Looking Hotel”

    2nd time staying here and had a great time with my son. Rooms are in need of a refurb as they are old and tired looking plus they need to do something with the doors to stop people slamming them closed and waking you up in the morning or more importantly the early hours of the night.

    Reviewed May 24, 2019
    8.8
    Excellent
    moon
    Solo traveler
    Executive Suite
    Stayed 2 nights in April, 2019

    I used 2 frames”

    The hotel's casino and mainprot hospitality is very good. Unfortunately, in the morning, the staff will pick up the door at will. It was absurd. On the morning of returning, I lost my passport wallet on the suite table. Fortunately, we reported the loss of cash and guard I feel very uncomfortable. I confirmed the loss on the table in the photo I took. It seems that there is no possibility that employees will be able to come in as they please. I used 2 frames .I want to use it again next time, but it seems to be good for the staff to open the keys as they like and to correct some of the lost items.

    Reviewed May 15, 2019
    10.0
    Exceptional
    EUNJI from South Korea
    Group
    Superior
    Stayed 2 nights in April, 2019

    This hotel is very great”

    Everything about this hotel was good. It takes only 10minutes to IT park by walk and the night market is held there from Thursday to Sunday. The shopping mall is very close and also there is a casino in the hotel.

    Reviewed May 08, 2019
    10.0
    Exceptional
    Mark
    Family with young children
    Superior
    Stayed 14 nights in June, 2019

    Very Nice Hotel !!!!!”

    They have a great Buffet: Breakfast, Lunch and Dinner, what was really nice they had a promo if you pay with a Visa credit card you get 20% off, I think this last till March 2020. The food was great and desert bar was out of this world, (I think I gained some weight). All the staff from the front desk to the dinning area, room service, laundry ...everybody was very helpful and very friendly. I asked for an extra pillow, and blanket x2 got them with no questions. The hotel was clean and always taxis outside. They have a safe in the room which I used and it was nice to have. I also used their safe deposit box to put my Apple Pro Mac computer in, almost every day and that was very nice to have used of. During my stay nothing got stolen or misplaced. I recommend this hotel......

    Reviewed July 10, 2019
    8.0
    Excellent
    Jeanine from Philippines
    Solo traveler
    Superior
    Stayed 1 night in May, 2019

    Conveniently Located in the City”

    This hotel have a lot of restaurants inside the hotel. They also have a lounge and you can enjoy some drinks before swimming or going to bed. It is strategically located in the centre of the city. Malls and other shopping places are also near. If you want to hear Catholic Mass, there is also a walking distance church (although Id rather take a cab because its hot). Id recommend this place for solo, couple or group travellers.

    Reviewed July 05, 2019
    4.8
    Vivian from Philippines
    Family with young children
    Ambassador Suite
    Stayed 3 nights in June, 2019

    Acceptable”

    BAd Experience! Never come! The management unethical and unprofessional. The management not good. I think the guest changed the hotel. Like us. Only good for casino. But in stay. ... very poor. No heart for the guests that’s the very important was a heart and satisfied for the guests who have stay. This hotel ... NOTHING!! Must changed the manager or management.. later on tsubureru in Japanese word.

    Reviewed June 28, 2019
    9.2
    Exceptional
    Hooi from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in April, 2019

    Location and taxi service”

    Great location. But having a bit of problem with taxi service. They don't really call up the taxi for you - you just have to wait at a "taxi stand" located in front of the hotel and wait for the taxi. Taxis that send passengers who get off at the hotel and you can get on those taxis. Sometimes there are empty taxis waiting at the hotel for passengers but didn't see much of this when I was staying there. It would be great if the hotel can call for empty city taxis to the hotel if there are none waiting at the hotel.

    Reviewed April 27, 2019
    8.4
    Excellent
    Nonelon from Philippines
    Family with young children
    Superior
    Stayed 1 night in April, 2019

    Nice Hotel in the City”

    Although the hotel is not new, the facilities are clean and well maintained. My family enjoyed the big swimming pool. They hotel served a nice breakfast buffet. The only con was the slow wifi connection.

    Reviewed April 16, 2019
    8.4
    Excellent
    Gail
    Family with teens
    Deluxe Room
    Stayed 1 night in April, 2019

    Very good but the hotel has seen better days”

    the hotel obviously must have been really grand during once upon a time, it still is, but of course we can already see the wear and tear as the hotel gas been there for quite some time. the buffet breakfast was amazing!

    Reviewed April 15, 2019
    12345
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    Waterfront Cebu City Hotel and Casino
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    • Excellent location
    • Ayala Center Cebu