Waterfront Insular Hotel Davao
 Waterfront Insular Hotel Davao
 Waterfront Insular Hotel Davao
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7.9
Very good
20.3% this month
/10
(2541 reviews)See what guests said
See map
8.1
Excellent
Location rating score
Excellent location
Parking
Available
  • Seamans Hospital1.98 km
  • SM Lanang Premier2.4 km
  • Lanang Country Club2.42 km
  • Francisco Bangoy International Airport2.73 km
  • Robinson Cybergate3.09 km
  • Sasa Ferry Terminal3.38 km
  • Davao Medical Center3.59 km
  • Southern Philippines Medical Center3.6 km
  • Asumption College of Davao3.62 km
  • Lon Wa Temple3.78 km
  • Free Wi-Fi

    Waterfront Insular Hotel Davao

    Km. 7 Lanang, Lanang, Davao City, Philippines, 8000 - See map

    This property is in high demand!

    Booked 95 times | 10 travelers are looking at this property right now

    "Very quiet, good breakfast buffet and evening meals."
    Kevin - January 12, 2019
    Excellent service
    8.1 rating for service
    Exceptional reputation
    Recommended by 81% of guests
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Balcony/terrace

    Cheaper than 89% of all properties in Davao City in the last 24 hours

    Compared to 882 Davao City properties at Agoda for various dates

    Property ranking|Compared to 882 Davao City properties
    See all rankings
    Room size
    38 sqm.
    Room comfort score
    8.0/10
    Service score
    8.1/10
    Cleanliness score
    7.9/10
    Bigger than
    97
    %
    of Davao City properties
    Better than
    96
    %
    of Davao City properties
    Better than
    92
    %
    of Davao City properties
    Better than
    91
    %
    of Davao City properties
    Value for money7.8
    Distance to city center8 km
    Location rating8.1
    Nearest airportFrancisco Bangoy International Airport (DVO)
    Distance to airport2.7 km

    Rooms available at Waterfront Insular Hotel Davao

    8.0
    Very good
    Room comfort & quality
    Deluxe Premium Room
    Deluxe Premium Room
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Deluxe Double Room Pool View
    Deluxe Double Room Pool View
    ...
      Enter dates to see prices
      Single room - Luxury
      Single room - Luxury
      ...
        Enter dates to see prices
        Shared bed - De Luxe
        Shared bed - De Luxe
        ...
          Enter dates to see prices
          Standard Triple Room
          Standard Triple Room
          ...
            Enter dates to see prices
            2 Rooms Apartment
            2 Rooms Apartment
            ...
              Enter dates to see prices

              What people love about Waterfront Insular Hotel Davao

              • 6.4
                Good
                Location

                "everything else especially the food, location and facilities were good!"

                James A.

                |

                December 26, 2018

              • 4.4
                Review score

                "PRO: The hotel has a beautiful , well maintained garden."

                Jonna

                |

                December 3, 2018

              • 7.2
                Very good
                Staff 

                "Staff were courteous and friendly , always smiling ."

                Ma V.

                |

                December 9, 2018

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              More about Waterfront Insular Hotel Davao

              More about Waterfront Insular Hotel Davao

              7.2
              Very good

              "yet there was a style of elegance especially the outside fun..."

              Ma V.

              |

              December 9, 2018

              An overview

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              What they offer

              10.0
              Exceptional

              "Fantastic hotel with peaceful, quite ,fantastic for relaxati..."

              Mercedes

              |

              December 18, 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Waterfront Insular Hotel Davao from real guests

              Overall rating
              7.9
              Very good
              From 3157 reviews
              Provided by verified guests of
              Agoda Reviews (2541)Booking.com Reviews (55)
              Rating via Agoda7.9
              /
              10
              Very good
              20.3% this month
              Cleanliness7.9
              Facilities7.5
              Location8.1
              Room comfort and quality8.0
              Service8.1
              Value for money7.8
              High score for Davao City
              Rating
              9+ Exceptional (429)
              8-9 Excellent (352)
              7-8 Very Good (469)
              6-7 Good (216)
              <6 Below Expectation (297)
              Time of the year
              Mar - May (404)
              Jun - Aug (497)
              Sep - Nov (453)
              Dec - Feb (409)
              All guests (2541)
              All room types
              All languages

              Show reviews that mention 

              Showing 1763 verified guest comments
              12345
              6.8
              Good
              clavel from Philippines
              Family with teens
              Deluxe Room
              Stayed 1 night in July, 2019

              Staycation”

              Outdoor view are relaxing, but the rooms and other amenities are already obsolete fashion. They should put a fund to renovate the rooms and other amenities, especially the restaurant chairs and table. They don't even have an elevator for old aged guest who could not able to use stairs. Hope they will renovate it!!

              Reviewed July 23, 2019

              Dear clavel, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. As our guest, your feedback is essential for us to evaluate and further improve our service. Please know that we've taken good note of your comments, particularly on our facilities and amenities. We are honored to have served you well and we thank you for commending our service with a good rating. We look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              10.0
              Exceptional
              RODNEY from Philippines
              Business traveler
              Deluxe Room
              Stayed 1 night in July, 2019

              Excellent Staff”

              First, let me compliment the front desk officers for their chic and very nice uniform. Next, I requested for meds, and one of the workers, Richelle, made it sure to find the meds for me. Such kind act helped in easing the pain. My salute to you, Richelle, and to Waterfront Insular Hotel Davao.

              Reviewed July 09, 2019

              Dear Mr. Rodney, Greetings from Waterfront Insular Hotel Davao! Thank you very much for your positive review. We are more than happy to know you are pleased with our service. Your comments remain valuable to us, as this is our way to measure our performance and find ways to keep on improving. Yours sincerely, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              10.0
              Exceptional
              stephen from United Kingdom
              Couple
              Deluxe Premium Room
              Stayed 3 nights in July, 2019

              Exceptional Service ”

              I pre arranged with the Restaurant Manager Sir Robert to organise a special dinner for my friend who was coming from Canada we had not seen one another for 47 years. I asked him to make it very special with a table cloth and silver service it was great, the food was excellent, the company was even better with David and Joy his wife. WE organised a special cake for the occasion and wine, and the cost was so excellent. I would like to thank Sir Robert and his Staff for excellent presentation and preparation thank you so much. I would certainly recommend to any one to stay at the Waterfront Insular Hotel Davao thank you again Steve Jones

              Reviewed July 08, 2019

              Dear Stephen, Greetings from Waterfront Insular Hotel Davao! Thank you very much for your positive review. We are more than happy to know you are pleased with our service. Your comments remain valuable to us, as this is our way to measure our performance and find ways to keep on improving. Yours sincerely, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              4.0
              Allen from Philippines
              Family with teens
              Deluxe Room
              Stayed 1 night in July, 2019

              The staff sucks , you have to wait for more than an hour to check in , even if its already 4 pm”

              In claiming my childs phone charger you have to wait for almost an hour, everything sucks except for the breakfast

              Reviewed July 25, 2019

              Dear Mr. Allen, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we sincerely apologize for failing to deliver the excellent standards that you've come to expect of us as our guest. We are looking into rectifying things as soon as possible. Thank you. Best regards, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              7.6
              Very good
              William from United States
              Family with young children
              Deluxe Premium Room
              Stayed 6 nights in July, 2019

              Not what was expected ”

              Was nice place to stay I was not expecting the beach to be so dirty and no chairs or any place to sit on beach. Also was quite upset over the pools condition paint was chipped off on the bottom and paint was stained making it look as if there was algae growth in the pool. I was hesitant to go in the pool until I found it was just stained. When leaving it looked like they might be getting ready to repair smaller pool. Breakfast was good and overall was nice place to stay

              Reviewed July 23, 2019

              Dear Mr. William, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. As our guest, your feedback is essential for us to evaluate and further improve our service. Please know that we've taken good note of your comments, particularly on our pool. We are honored to have served you well and we thank you for commending our service with a good rating. We look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              8.0
              Excellent
              Kevin from Philippines
              Business traveler
              Deluxe Room
              Stayed 1 night in April, 2019

              Hotel should have a comfortable lounge for early arrivals”

              Since check-in time is late in the afternoon, the hotel should have a comfortable waiting area for those who are not provided early check-in. Since I flew in from Manila too early, I requested for early check-in. There was no room available. No problem with that. But I had to wait in the lounge and pool area from 8 am to 2 pm, drenched in sweat before I could secure a room.

              Reviewed June 23, 2019

              Dear Mr. Kevin, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. Please accept our sincere apologies for the slight inconvenience. Nonetheless, we are glad to have served you well for the most part of your stay. It was a pleasure having you as our guest. We thank you for commending our service with a good rating and we look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded July 09, 2019
              Waterfront Insular Hotel Davao
              10.0
              Exceptional
              Osbert from Philippines
              Family with young children
              Deluxe Room
              Stayed 2 nights in June, 2019

              Great view with good value for money”

              The place has a great beach front view when you are at the pool side. There are no elevators since there are only three floors in the room, however, the rooms are spacious enough. Waterfront is one of the old hotels in Davao and it still never fail in its great customer service. Highly reccommendable.

              Reviewed June 18, 2019

              Dear Mr. Osbert, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and facilities. We are pleased to hear that you've had an excellent stay in the property. Please know that it was just as wonderful having you as our guest. Serving you is already a reward in itself and being complimented for our service is quite another. We thank you for your rating and we hope to continue providing you with an excellent service on your next visit. Best regards, Julius Vinuya Officer-In-charge - Front Office

              Responded June 22, 2019
              Waterfront Insular Hotel Davao
              8.0
              Excellent
              Ryan from Australia
              Couple
              Deluxe Premium Room
              Stayed 3 nights in April, 2019

              We enjoyed the pool, and views”

              Enjoyable stay, we witnessed a nice wedding, and had a tasty lunch by the pool. The gym facilities are old and limited and the hallway of our block stunk really badly of mould. Otherwise, our room was okay, decor could be updated, especially the bathroom, but a reasonable good hotel for Davao all the same...

              Reviewed May 07, 2019

              Dear Mr. Ryan, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. As our guest, your feedback is essential for us to evaluate and further improve our service. Please know that we've taken good note of your comments, particularly on our facilities and room amenities. We are honored to have served you well and we thank you for commending our service with a good rating. We look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded May 18, 2019
              Waterfront Insular Hotel Davao
              9.2
              Exceptional
              GERARDO from Singapore
              Family with young children
              Deluxe Room
              Stayed 1 night in July, 2019

              Highly recommended place”

              Will definitely consider visiting the place again. Variety of food in buffet were plenty and taste was good. Staff were friendly. Room and furnitures were clean and well kept though dated. Liked the pool. Will need to explore the beach next time. A playground for kids would be fantastic. Didn't see one during our visit. Wife had massage. She loved it.

              Reviewed July 05, 2019

              Dear Mr. Gerardo, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful experience with us. We thank you for your rating and for taking the time share your stay. It was a pleasure having you as our guest and we certainly look forward to serving you again soon. Sincerely, Julius Vinuya Officer-In-charge - Front Office

              Responded July 08, 2019
              Waterfront Insular Hotel Davao
              9.2
              Exceptional
              Anthony from United Kingdom
              Group
              Deluxe Premium Room
              Stayed 3 nights in June, 2019

              Overall a great stay”

              This is my second stay at Waterfront Insular in Davao, and yet again overall the stay was a superb experience. The best part always of both my stay have always been the staff, their attitude to their job, their friendliness, ability to cope and always with a smile. On 2 mornings the breakfast was massively over busy and the staff were stretched to the maximum and this included running out of tables, cutlery, bowls, glasses, cups, having to wait for food, having to queue long for some items and deciding to just not have some items because of the wait. This occurred on 2 consecutive days despite changing out plans around to try and avoid it happening the second day. First day we went down at 8.00 and the second day we left it to 9.00am,, this needs to be looked at most seriously as it was a massive disappointment on both days. Previously the breakfast was busy, as can be accepted, but this time the whole process just fell apart and the staff were left struggling with the impossible.

              Reviewed July 04, 2019
              4.8
              Michael from United States
              Family with young children
              Deluxe Premium Room
              Stayed 5 nights in June, 2019

              Needs A lot of TLC”

              This is our second time staying with them. We ran into the exact same issues both times. The shower head was AGIAN broken. Where is your maintenance. The patio floor was dirty. The air conditioning vent into the room was filthy. We had a power outlet pulled from the wall in the bathroom. This time it seemed we were put into a room that had recent renovations but it definitely fell short. It still had a bathtub from the 70’s. In all honesty the entire place has a feel that the owners are squeezing every penny they can out of the place before they try to sell it. They are not investing anything into maintenance. Even the swimming pool. Although much cleaner than our last time here it was still dark in the “deep” end showing they have not repainted or retiled. It just has a very cheap feel to it. AGAIN the saving grace are the employees. All of you should be proud of what you do. Against all odds and your management you still pull off miracles. To the owners, you should be ashamed

              Reviewed July 01, 2019
              8.4
              Excellent
              Kaiser from Philippines
              Family with young children
              Deluxe Premium Room
              Stayed 1 night in April, 2019

              Excellent”

              Location was vary great. It is near the mall and restaurants. Staff are bery friendlyvand accomodating and great vlaue for money. The only downside is the AC. Their centralized air conditioning system is out dated, room was not as cold. Management should better fix this. Overall still recommendable to other family.

              Reviewed April 19, 2019

              Dear Kaiser, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful experience with us. Please know that we've taken good note of your comments, particularly on our air conditioning. We thank you for your rating and for taking the time share your stay. It was a pleasure having you as our guest and we certainly look forward to serving you again soon. Sincerely, Julius Vinuya Officer-in-charge - Front Office

              Responded April 23, 2019
              Waterfront Insular Hotel Davao
              9.6
              Exceptional
              Stephen from Indonesia
              Family with teens
              Deluxe Room
              Stayed 2 nights in April, 2019

              Very nice hotel”

              All in all this is a great place to take the family. Pros: Great swimming pool with lots of room, very nice staff, lovely ambience, nice pool side bar, easy to get a boat to Paradise Beach on Samal Island (which is ok) Cons: Beach isn't very nice at hotel and some of the hotel's restaurants (especially breakfast) are a little pricey.

              Reviewed April 08, 2019

              Dear Sir Stephen, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful experience with us. We thank you for your rating and for taking the time to share your stay. It was a pleasure having you as our guest and we certainly look forward to serving you again soon. Sincerely, Julius Vinuya Officer In-charge - Front Office

              Responded April 13, 2019
              Waterfront Insular Hotel Davao
              8.0
              Excellent
              Mer-ain from Philippines
              Couple
              Deluxe Room
              Stayed 1 night in March, 2019

              Very good”

              The place was nice, the room was big and spacious. Furnitures inside the room is old, the room doesn’t feel as cozy as I tried before. The reception staff is nice even if we arrived late, she was fast in assisting us. The food was delicious specially the kinilaw.

              Reviewed March 23, 2019

              Dear Mer-ain, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful experience with us. We thank you for your rating and for taking the time to share your stay. It was a pleasure having you as our guest and we certainly look forward to serving you again soon. Best regards, Julius Vinuya Officer In-charge - Front Office

              Responded April 14, 2019
              Waterfront Insular Hotel Davao
              10.0
              Exceptional
              Rita from Philippines
              Couple
              Deluxe Room
              Stayed 1 night in March, 2019

              Worth the price”

              Although the hotel room was decidedly older than other hotels in the city, I love that it has maintained its elegance over time. I am happy with the spacious room and the excellent staff who made sure that we had a great stay at their hotel. The garden was well maintained and very lovely. I fully recommend this hotel for a relaxing bit of R and R.

              Reviewed March 20, 2019

              Dear Ms. Rita, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and facilities. We are pleased to hear that you've had an excellent stay in the property. Please know that it was just as wonderful having you as our guest. Serving you is already a reward in itself and being complimented for our service is quite another. We thank you for your rating and we hope to continue providing you with an excellent service on your next visit. Best regards, Julius Vinuya Officer In-charge - Front Office

              Responded April 14, 2019
              Waterfront Insular Hotel Davao
              6.4
              Good
              Michael from Saudi Arabia
              Solo traveler
              Deluxe Room
              Stayed 3 nights in July, 2019

              Very Disappointed”

              I arrived on July 5th, 2019 and my room wasn't ready, but my flight was early (no fault of the hotel), but when my room was ready the staff tried to give me a lesser room then what I paid for. While I was waiting on my room, I decided to get some breakfast. I sat down at the table and waited a few minutes for servers to bring me a menu. That never happened, I had to get my own menu. When I finally get around to ordering my breakfast, I was told 25-30 minutes. I told the server that would fine. When my breakfast arrives everything was cold, the bacon was covered in thick grease, it was just plain terrible. I mentioned it to the server and he tried to do everything to make it right but the food was so bad that it was impossible. The evening arrives and I go down to the bar for a few drinks and when the bill comes it was a little pricey for what I had to drink. The bar tried to charge me for too many drinks. The rest of the problems are too many to list for the space I have left.

              Reviewed July 12, 2019

              Dear Mr. Michael, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we wish to apologize for the poor service that you’ve experienced during your stay. We deeply regret having failed to deliver the standards that you've come to expect of us. While we are rectifying these matters, we earnestly hope that this experience will not deter you from returning to our Hotel at another time. We thank you for sharing your feedback and look forward to serving you better on your next visit. Best regards, Julius Vinuya Officer-In-charge - Front Office

              Responded August 03, 2019
              Waterfront Insular Hotel Davao
              10.0
              Exceptional
              Daniel from United States
              Family with young children
              Deluxe Room
              Stayed 1 night in June, 2019

              Great property right on the water.”

              We always stay here when we visit. The rooms are clean and comfortable, the staff is friendly and helpful, and the breakfast buffet is very good.

              Reviewed July 02, 2019

              Dear Mr. Daniel, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and staff. We are pleased to hear that you've had a wonderful experience with us. We thank you for your rating and for taking the time share your stay. It was a pleasure having you as our guest and we certainly look forward to serving you again soon. Sincerely, Julius Vinuya Officer-In-charge - Front Office

              Responded July 08, 2019
              Waterfront Insular Hotel Davao
              7.2
              Very good
              Estrelita from Philippines
              Business traveler
              Deluxe Room
              Stayed 2 nights in June, 2019

              The room has a musky smell. I open the door in the balcony. It needs a total upgrades! ”

              The garden and the pool are nice so with the staff. The breakfast buffet are the same everyday. I rather have small variation with healthy selections. I was surprised that the juice are not fresh knowing davao are known as king of fruits !

              Reviewed June 22, 2019

              Dear Ms. Estrelita, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. As our guest, your feedback is essential for us to evaluate and further improve our service. Please know that we've taken good note of your comments. We are honored to have served you well and we thank you for commending our service with a good rating. We look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded July 09, 2019
              Waterfront Insular Hotel Davao
              5.6
              Cheryl from Philippines
              Family with young children
              Deluxe Room
              Stayed 2 nights in June, 2019

              Not senior and PWD friendly. ”

              The place is cheap and affordable but aside from that, you get nothing much. The facilities are old. And I just cannot take the fact that most of their buildings but one, don't have a ramp for an elderly. Food is okay. Some too pricey, but some acceptable. Restaurant staff service is good but all others need a little improvement. Unfortunately, you get what you paid for. :(

              Reviewed June 21, 2019

              Dear Ms. Cheryl, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. As our guest, your feedback is essential for us to evaluate and further improve our service. Please know that we've taken good note of your comments, particularly on our facilities. We are honored to have served you well and we thank you for commending our service with a good rating. We look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded July 09, 2019
              Waterfront Insular Hotel Davao
              7.6
              Very good
              Ronald from Philippines
              Group
              Deluxe Premium Room
              Stayed 1 night in December, 2018

              Warning! ”

              Our room is clean and big enough for 2. Everything is during our stay but during check-out is another story. When we're on our way to the airport, I realized that the front desk staff forgot to return my government ID. So I called the hotel immediately to ask about my ID. The front desk staff confirmed that my ID was there. I did not ask them to bring my ID to the airport (although it is their fault) instead I asked them to keep it and I will get it the next time I will visit Davao. Unfortunately, the next time I called them, they could not find my ID and no update until now despite numerous calls.

              Reviewed May 27, 2019

              Dear Mr. Ronald, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for taking the time to write us a review. Please accept our sincere apologies for the slight inconvenience. Nonetheless, we are glad to have served you well for the most part of your stay. It was a pleasure having you as our guest. We thank you for commending our service with a good rating and we look forward to seeing you again soon. Kind regards, Julius Vinuya Officer-In-charge - Front Office

              Responded June 08, 2019
              Waterfront Insular Hotel Davao
              12345
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