This property is in high demand!
18 travelers have booked today.
USD
Stay at ZamZam Pullman Makkah Hotel, near Holy Mosque, with stunning Kaaba views. Deluxe five-star hotel with 1315 upscale rooms, two restaurants, and warm Hijazi hospitality for an unforgettable journey. Located in Ajyad, Mecca, this property offers easy access to the Holy Mosque. Stay comfortable with air conditioning, complimentary Wi-Fi, and in-room safe. Steps away from Makkah City Centre, the Black Stone, and the iconic Abraj Al Bait Towers. Enjoy breakfast takeaway service and guided tours. Refresh yourself in the invigorating shower and pamper with complimentary toiletries. Experience convenience, comfort, and spirituality at ZamZam Pullman Makkah Hotel for a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Inside city center
Front desk [24-hour]
Airport transfer
Great Breakfast
Free Wi-Fi
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
Massage
18 travelers have booked today.
Based on 3,794 verified reviews
9.2
8.2
7.9
7.7
7.6
7.4
Location rating score
Value for money | 7.4 |
Location rating | 9.2 |
Nearest airport | King Abdulaziz International Airport (JED) |
Distance to airport | 72.8 km |
What type of restaurant cuisines are available at ZamZam Pullman Makkah Hotel?
Get started with ZamZam Pullman Makkah Hotel's offered cuisines and dining options such as Asian cuisine and Buffet in restaurant for you to indulge in and select from.
Does ZamZam Pullman Makkah Hotel offer airport transfer?
ZamZam Pullman Makkah Hotel offers airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.
Does ZamZam Pullman Makkah Hotel offer laundry services?
Yes! ZamZam Pullman Makkah Hotel offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
What are the property's policies for children's bedding at ZamZam Pullman Makkah Hotel?
ZamZam Pullman Makkah Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does ZamZam Pullman Makkah Hotel have?
ZamZam Pullman Makkah Hotel has a total of 33 floors.
How long do guests typically stay at ZamZam Pullman Makkah Hotel?
Verified past guests that have stayed at ZamZam Pullman Makkah Hotel had an average nightly stay of 3 nights at this property.
What is the typical rating that verified Couples' have given to ZamZam Pullman Makkah Hotel?
Past couple travelers that have stayed at this property have given ZamZam Pullman Makkah Hotel an average rating of 7.5. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Group travelers have given to ZamZam Pullman Makkah Hotel?
Past group travelers that have stayed at this property have given ZamZam Pullman Makkah Hotel an average rating of 7.4. You can check out more precise customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about ZamZam Pullman Makkah Hotel?
Verified local travelers that have stayed at this property have given ZamZam Pullman Makkah Hotel an average rating of 8.4. You can look up on more detailed customer reviews, and responses for this property down in the review section.
What well-known shopping places are in close proximity to ZamZam Pullman Makkah Hotel?
Shopping options in ZamZam Pullman Makkah Hotel’s Ajyad neighborhood include Makkah City Centre.
What time is check-in and check-out at ZamZam Pullman Makkah Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.
Experience Luxury and Convenience at ZamZam Pullman Makkah Hotel
Welcome to ZamZam Pullman Makkah Hotel, a prestigious 5-star hotel located in the heart of Mecca, Saudi Arabia. Offering unparalleled luxury and convenience, this hotel is the perfect choice for pilgrims and travelers seeking a memorable stay. With its prime location just minutes away from the Holy Haram, ZamZam Pullman Makkah Hotel ensures a spiritually enriching experience for all guests.
As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The elegant lobby sets the tone for the exceptional hospitality that awaits you. With a range of world-class amenities and services, ZamZam Pullman Makkah Hotel guarantees a comfortable and unforgettable stay.
Check-in time at ZamZam Pullman Makkah Hotel begins from 02:00 PM, allowing you ample time to settle in and make yourself at home. The friendly and efficient staff will ensure a smooth check-in process, making your arrival hassle-free. When it's time to bid farewell, check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely morning before your departure.
With 1315 well-appointed rooms, ZamZam Pullman Makkah Hotel offers a variety of accommodation options to suit every traveler's needs. Whether you choose a cozy standard room or indulge in the luxury of a suite, each room is designed to provide utmost comfort and relaxation. The tastefully decorated rooms feature modern amenities, ensuring a restful stay after a long day of exploration or prayer.
Families traveling with children will appreciate the hotel's child policy. ZamZam Pullman Makkah Hotel allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family vacation. Create lasting memories with your loved ones as you embark on a spiritual journey together.
In addition to its exceptional facilities, ZamZam Pullman Makkah Hotel also boasts a convenient location, just 50 minutes away from the airport. This makes it easily accessible for both domestic and international travelers.
Experience the epitome of luxury, comfort, and convenience at ZamZam Pullman Makkah Hotel. Book your stay today and immerse yourself in an unforgettable hotel experience in Mecca, Saudi Arabia.
Unwind and Indulge in Entertainment at ZamZam Pullman Makkah Hotel
At ZamZam Pullman Makkah Hotel, your entertainment needs are taken care of with a range of exceptional facilities. Whether you want to relax with a drink or find the perfect souvenir, this hotel has you covered.
Indulge in a vibrant and lively atmosphere at the hotel's stylish bar. With a wide selection of beverages and expertly crafted cocktails, you can unwind and socialize with fellow guests or simply enjoy a moment of solitude. The bar's chic ambiance and friendly staff create the perfect setting for a memorable evening.
In addition to the bar, ZamZam Pullman Makkah Hotel also features a well-stocked gift and souvenir shop. Browse through an array of unique items, from traditional handicrafts to modern accessories, and find the perfect memento to commemorate your stay in Mecca. Whether you're looking for a gift for a loved one or a keepsake for yourself, this shop offers a delightful shopping experience.
With its exceptional entertainment facilities, ZamZam Pullman Makkah Hotel ensures that your stay is not only comfortable but also filled with enjoyable experiences. From sipping refreshing drinks at the bar to finding the perfect souvenir, this hotel caters to your every entertainment need.
Convenience Facilities at ZamZam Pullman Makkah Hotel
At ZamZam Pullman Makkah Hotel, guests can enjoy a range of convenient facilities that cater to their every need. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals and snacks at any time of the day or night. The laundry service is perfect for those who want to keep their clothes fresh and clean throughout their stay, while the dry cleaning service is ideal for those who need their garments professionally cared for.
For added convenience, the hotel provides luggage storage facilities, allowing guests to safely store their belongings while they explore the city. The concierge service is available to assist guests with any queries or requests, ensuring a hassle-free stay. Additionally, the hotel offers free Wi-Fi in all rooms and public areas, keeping guests connected and allowing them to easily stay in touch with loved ones or catch up on work.
With daily housekeeping, guests can rest assured that their rooms will be kept clean and tidy throughout their stay. For those who smoke, the hotel provides a designated smoking area, ensuring a comfortable environment for all guests. Whether you are traveling for business or leisure, ZamZam Pullman Makkah Hotel's convenience facilities will enhance your stay and provide a seamless experience.
Convenient Transport Facilities at ZamZam Pullman Makkah Hotel
At ZamZam Pullman Makkah Hotel, we understand the importance of seamless travel arrangements for our guests. That's why we offer a range of convenient transport facilities to ensure a hassle-free stay.
For those arriving by air, our hotel provides airport transfer services. Our dedicated team will be waiting to welcome you at the airport and ensure a smooth journey to the hotel, allowing you to start your pilgrimage or business trip without any stress or delays.
Exploring the beautiful city of Mecca is made easy with our tours and ticket services. Whether you wish to visit the iconic Kaaba or explore the historic landmarks, our knowledgeable staff can help you plan your itinerary and arrange tickets for popular attractions.
If you prefer to have more independence during your stay, we also offer car hire services. Rent a car from our reliable fleet and explore Mecca at your own pace, enjoying the freedom to visit nearby attractions or attend meetings with ease.
At ZamZam Pullman Makkah Hotel, we strive to provide our guests with the utmost convenience and comfort. Our transport facilities are designed to make your stay in Mecca as enjoyable and stress-free as possible.
Luxurious Room Facilities at ZamZam Pullman Makkah Hotel
Indulge in a world of comfort and luxury at ZamZam Pullman Makkah Hotel, where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your elegantly designed room and feel the refreshing coolness of the air conditioning, providing a respite from the bustling city outside. Wrap yourself in the soft bathrobes provided and unwind after a long day of exploring the holy city of Mecca. Stay updated with the latest news and happenings with the complimentary daily newspaper delivered right to your doorstep.
Get ready for the day ahead with the convenience of a hair dryer, ensuring your hair is perfectly styled before heading out. Quench your thirst or enjoy a quick snack from the well-stocked mini bar, offering a wide selection of beverages and treats. Stay entertained with a range of satellite/cable TV channels, providing a variety of shows and movies to suit every preference. Keep your drinks and snacks cool and fresh with the refrigerator provided in your room. Pamper yourself with the complimentary toiletries, allowing you to feel refreshed and rejuvenated after a long day of prayers and exploration in Mecca.
At ZamZam Pullman Makkah Hotel, every room is designed to provide the utmost comfort and convenience, ensuring a truly memorable stay for every guest.
Indulge in Exquisite Dining at ZamZam Pullman Makkah Hotel
At ZamZam Pullman Makkah Hotel, we take pride in offering a range of exceptional dining facilities to cater to all your culinary desires. Whether you are in the mood for a quick bite or a lavish feast, our hotel has it all. Start your day off right with our delectable breakfast buffet, featuring a wide selection of international and local dishes that are sure to tantalize your taste buds.
For a more casual dining experience, our coffee shop is the perfect spot to relax and unwind. Enjoy a freshly brewed cup of coffee or tea, accompanied by a selection of pastries and snacks. If you prefer the convenience of dining in the comfort of your own room, our 24-hour room service is at your disposal, offering a diverse menu of dishes to suit every palate.
For guests seeking a truly authentic culinary experience, our halal restaurant is a must-visit. Indulge in the rich flavors of traditional Arabian cuisine, prepared with the finest ingredients and served in an elegant setting. With our commitment to providing exceptional service and an unforgettable dining experience, ZamZam Pullman Makkah Hotel is the perfect choice for food enthusiasts and discerning travelers alike.
Luxurious and Spacious Rooms at ZamZam Pullman Makkah Hotel
Experience comfort and elegance at ZamZam Pullman Makkah Hotel with a wide range of room options to suit every traveler's needs. From the Classic Room with 2 Single Size Beds and a City View to the Deluxe Room with 2 Single Size Beds and a Partial Kaaba View, each room is thoughtfully designed to provide a relaxing and enjoyable stay. With spacious interiors measuring 37 square meters, the Classic Twin Room and the Deluxe Twin Room offer ample space for a comfortable stay with 2 Single Beds. For those seeking a little more luxury, the Executive Suite boasts 1 King Size Bed, 2 Single Size Beds, and a breathtaking Kaaba View.
By booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for the ZamZam Pullman Makkah Hotel, ensuring that you get the most value for your money. With Agoda's easy-to-use platform, you can conveniently browse and select from the various room options available, making the booking process quick and seamless. So whether you are traveling with family or on a business trip, booking your stay at ZamZam Pullman Makkah Hotel through Agoda guarantees a comfortable and affordable experience.
Discover the Vibrant Ajyad District in Mecca
Nestled in the heart of Mecca, the ZamZam Pullman Makkah Hotel offers a prime location in the lively Ajyad district. This vibrant neighborhood is renowned for its close proximity to the magnificent Masjid al-Haram, making it an ideal choice for pilgrims and tourists alike.
The Ajyad district is brimming with a myriad of attractions and amenities, ensuring a memorable stay for guests. Step outside the hotel and find yourself immersed in a bustling atmosphere, surrounded by bustling markets, authentic restaurants, and traditional shops. Explore the vibrant streets and soak in the rich cultural heritage of Mecca, as you witness the daily life of locals and pilgrims from around the world.
In addition to its cultural significance, the Ajyad district offers convenient access to the iconic Clock Tower, also known as Abraj Al-Bait. This architectural marvel stands tall as a symbol of modernity, housing luxury shopping malls, gourmet restaurants, and a state-of-the-art observation deck that offers breathtaking views of the city. Whether you're seeking spiritual solace or a taste of contemporary Mecca, the Ajyad district has it all.
Convenient Transportation Options from Nearby Airports to ZamZam Pullman Makkah Hotel
ZamZam Pullman Makkah Hotel, located in the bustling Ajyad district of Mecca, Saudi Arabia, offers a convenient and comfortable stay for pilgrims and tourists alike. To reach this exquisite hotel from the nearest airports, King Abdulaziz International Airport in Jeddah or Taif Regional Airport, travelers have several transportation options to choose from.
For those arriving at King Abdulaziz International Airport, the most popular and hassle-free option is to hire a private taxi or book a transfer service. This ensures a direct and comfortable journey to ZamZam Pullman Makkah Hotel, with the added convenience of being able to relax and enjoy the scenic views along the way. Alternatively, travelers can also opt for a shared shuttle service, which offers a more budget-friendly option while still providing a comfortable and efficient transfer.
If you are flying into Taif Regional Airport, the most convenient way to reach ZamZam Pullman Makkah Hotel is by hiring a private taxi or arranging a pre-booked transfer. The journey from Taif to Mecca takes approximately 1.5 to 2 hours, depending on traffic conditions. This option allows travelers to enjoy a comfortable and hassle-free ride, with the added benefit of being able to soak in the beautiful landscapes of Saudi Arabia.
Regardless of which airport you fly into, reaching ZamZam Pullman Makkah Hotel is a seamless experience with various transportation options available. Whether you prefer the convenience of a private taxi or the affordability of a shared shuttle, you can rest assured that your journey to this luxurious hotel will be smooth and stress-free, allowing you to focus on enjoying your stay in Mecca.
Discover the Spiritual Heart of Mecca at ZamZam Pullman Makkah Hotel
Located in the heart of Mecca, the ZamZam Pullman Makkah Hotel offers a truly unforgettable experience for pilgrims and travelers alike. Situated just a stone's throw away from the iconic Al-Masjid al-Haram Mosque, guests can enjoy the convenience of being within walking distance of the holiest site in Islam.
The hotel's close proximity to the Black Stone and the Kaaba allows guests to immerse themselves in the rich history and spirituality of Mecca. Witness the awe-inspiring rituals of millions of worshippers as they circumambulate the Kaaba during Hajj or Umrah. The Abraj Al Bait Towers, with its striking architecture and towering presence, is also within reach, providing a breathtaking view of the cityscape from its observation deck.
For those seeking a deeper connection to the sacred, a visit to the Zamzam Well is a must. Believed to be the source of the holy water used in Islamic rituals, this historical site holds immense significance for Muslims around the world. Additionally, the Qasr Bin Sulaiman Historical and Qibla Mosque offer a glimpse into the rich cultural heritage of Mecca.
After a day of exploration, guests can retreat to the comfort of the ZamZam Pullman Makkah Hotel. With its elegant rooms, state-of-the-art facilities, and warm hospitality, the hotel provides a sanctuary amidst the bustling city. The Makkah Royal Clock Tower, a prominent landmark visible from the hotel, serves as a reminder of the city's modern development and progress.
Conveniently located on 60th Street, the hotel offers easy access to various amenities and services. Whether you're in need of shopping, dining, or parking facilities, the nearby Maskhoutah Parking is just a short distance away. With its prime location and proximity to Mecca's iconic landmarks, the ZamZam Pullman Makkah Hotel is the perfect choice for an unforgettable stay in the spiritual heart of the city.
Convenient Public Transport Stations near ZamZam Pullman Makkah Hotel
Located in the heart of Mecca, ZamZam Pullman Makkah Hotel offers easy access to two major public transport stations - Mecca Central Station and Makkah Haramain High Speed Railway Station. These stations provide convenient transportation options for guests looking to explore the city or visit the holy sites.
Mecca Central Station, located just a short distance from the hotel, is a bustling transportation hub that connects Mecca to other major cities in Saudi Arabia. From here, guests can easily catch trains or buses to various destinations, making it an ideal starting point for day trips or excursions.
Makkah Haramain High Speed Railway Station, another nearby transport station, offers a seamless and efficient way to travel to and from Mecca. This modern station is part of the Haramain High-Speed Rail project, connecting Mecca with Medina and Jeddah. With its high-speed trains, guests can reach these cities in a fraction of the time, making it a convenient option for those looking to explore beyond Mecca.
With these two public transport stations in close proximity to ZamZam Pullman Makkah Hotel, guests can enjoy the convenience of exploring Mecca and its surrounding areas with ease.
A Culinary Journey at ZamZam Pullman Makkah Hotel
Indulge in a culinary journey like no other during your stay at ZamZam Pullman Makkah Hotel. With a variety of restaurants in the hotel's vicinity, you will be spoilt for choice. Start your day with a traditional Saudi Arabian breakfast at Abdullah Al Sendi Restaurant, known for its authentic flavors and warm hospitality. For those craving Indian cuisine, head to Kinara Indian Restaurant and savor the aromatic spices and rich flavors of their delectable dishes. If you're in the mood for Yemeni cuisine, Al Qarmoshi Yemeni Restaurant is the place to be, offering a range of traditional Yemeni dishes that will tantalize your taste buds. For a taste of Indonesian cuisine, Padang Restaurant is a must-visit, serving up authentic Indonesian dishes bursting with flavor. Whether you're in the mood for Middle Eastern, Indian, Yemeni, or Indonesian cuisine, the surrounding restaurants near ZamZam Pullman Makkah Hotel have something to satisfy every palate.
Shop till you drop at ZamZam Pullman Makkah Hotel's surrounding shopping landmarks
Located in the heart of Mecca, ZamZam Pullman Makkah Hotel is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away from the hotel, you will find Makka auction, Sport Ghornatah Store, AL Diyafa Mall, Souq Al Hijaz Store, and Jarir Bookstore. These shopping destinations offer a wide range of products, from traditional Arabic handicrafts to the latest electronic gadgets. For a more upscale shopping experience, head to Abraj Al Bait Mall and Al Hijaz Mall, both of which boast a variety of international brands and luxury boutiques. If you're looking for a one-stop shopping destination, Makkah City Centre is just a short drive away, offering a mix of high-street fashion, entertainment options, and delicious dining choices. With such a diverse range of shopping landmarks in close proximity, ZamZam Pullman Makkah Hotel is the perfect base for avid shoppers visiting Mecca.
Unbeatable Value: Affordable Luxury at ZamZam Pullman Makkah Hotel
Experience unrivaled luxury without breaking the bank at the ZamZam Pullman Makkah Hotel. With an average room price of just $238, this prestigious hotel offers exceptional value for money in the heart of Mecca, Saudi Arabia.
Compared to the average price of a hotel room in Mecca, which stands at $167, ZamZam Pullman Makkah Hotel goes above and beyond to provide an affordable yet indulgent stay. Immerse yourself in opulence and comfort without compromising on your budget. From the moment you step into the elegant lobby, you'll be greeted by a warm ambiance, world-class amenities, and impeccable service.
Whether you're visiting Mecca for a spiritual pilgrimage or exploring the city's rich history and culture, ZamZam Pullman Makkah Hotel offers a haven of tranquility amidst the bustling city. Indulge in the hotel's luxurious rooms and suites, adorned with modern furnishings and breathtaking views of the holy city. With an unbeatable price, you can enjoy a truly unforgettable stay at this remarkable hotel.
Exceptional Service and Friendly Staff
ZamZam Pullman Makkah Hotel is renowned for its exceptional service and friendly staff. Guests consistently praise the hotel for its warm and welcoming atmosphere. The employees are known to go above and beyond to ensure a memorable stay, providing excellent services that leave a lasting impression. The hotel's location is also highly regarded, with guests appreciating its convenient proximity to key attractions. Additionally, the hotel's cleanliness is consistently commended, making it a top choice for those seeking a spotless and comfortable stay. With its outstanding service, friendly staff, and excellent location, guests are eager to return to ZamZam Pullman Makkah Hotel again and again.
Exceptional Customer Ratings at ZamZam Pullman Makkah Hotel
Discover a truly remarkable hotel experience at ZamZam Pullman Makkah Hotel, where exceptional customer ratings speak volumes about its quality and service. With an impressive overall rating of 7.9, this hotel has consistently garnered praise from satisfied guests who have been captivated by its outstanding offerings.
One aspect that stands out is the hotel's unbeatable location, earning a remarkable rating of 9.2. Situated in the heart of Mecca, ZamZam Pullman Makkah Hotel provides guests with unparalleled convenience and easy access to the holy Kaaba. Imagine waking up to breathtaking views of the Grand Mosque and being just a few steps away from the spiritual epicenter of Islam. This prime location allows guests to fully immerse themselves in the spiritual journey of a lifetime.
Another highlight is the hotel's exceptional staff performance, with a rating of 7.9. The dedicated and friendly team at ZamZam Pullman Makkah Hotel goes above and beyond to ensure that every guest's needs are met with utmost care and attention. From the warm welcome upon arrival to the efficient check-in process, the staff's professionalism and commitment to providing excellent service are evident throughout your stay.
Moreover, this hotel offers a range of top-notch facilities and amenities that have received high praise from guests. With a rating of 7.5 for facilities, guests can enjoy modern and well-maintained spaces that cater to their every need. Whether it's the fully equipped fitness center, the luxurious spa, or the spacious prayer rooms, every aspect of ZamZam Pullman Makkah Hotel has been thoughtfully designed to enhance the overall guest experience.
Indulge in a delightful culinary journey at the hotel's restaurants, which have earned a rating of 7.7 for food and dining. From delectable international cuisine to traditional Arabic specialties, the diverse dining options cater to every palate. Guests can savor a wide array of flavors while enjoying impeccable service and a warm ambiance.
With a rating of 7.7 for cleanliness and 8.1 for comfort, ZamZam Pullman Makkah Hotel ensures that guests can relax and unwind in a pristine and comfortable environment. The well-appointed rooms and suites provide a serene sanctuary, allowing guests to recharge after a long day of exploration and spirituality.
Overall, the exceptional customer ratings at ZamZam Pullman Makkah Hotel are a testament to its commitment to excellence and providing an unforgettable stay for every guest. Experience the magic of this remarkable hotel and create cherished memories that will last a lifetime.
Very good7.6
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
During the holy month of Ramadan morning, Breakfast meal will be served as a Suhoor & Dinner meal will be served as an Iftar.
Provided by verified guests of
Very good
Insha'allah will repeat it again , the hotel is clean and amazing I would like to thank all the staff and specially Mr.Mohanned in the reception who received us very friendly and politely He has allowed us to check in at 10 AM The food is delicious in addition to its variety The room is clean , in front of Haram directly so the location is excellent
Dear Mr. Ahmed, Thank you for your positive feedback about our location, room cleanliness and buffet, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Mohanned personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.
Assalamoalaikum wa Rahmatullahi wa Barqaatahu ! I had the privilege of staying at the Pullman Zamzam Hotel in Makkah lately, and I will always cherish the experience. The degree of hospitality and service was outstanding right from the start. The hotel is in a prime location—it's just a few steps away from the Holy Haram, making it perfect for daily prayers and quick access to the holy locations. Every moment spent at the hotel is made extra special by the stunning views of the Kaaba from the rooms. The room itself was large, sleek, and immaculate. My stay was really comfortable because to the amenities' thoughtful design and attention to detail. The bathroom was luxuriously furnished with premium toiletries, and the bed was exceptionally soft. The personnel was one of the most remarkable features of my stay. Each person on the team went above and beyond to make sure I had a good day. Their friendliness, expertise, and readiness to help with any need were genuinely admirable. Something I have personally encountered when retrieving my belongings from the hotel's lost and found department. The food options were excellent as well. There were many delectable selections at the breakfast buffet to suit a range of palates and dietary requirements. The tasty and fresh dishes that were served every morning were my favourites. All things considered, the Pullman Zamzam Hotel Makkah offered an amazing experience that blended elegance, practicality, and first-rate service. I look forward to staying here again and again on my future trip to Makkah, and I would heartily recommend this hotel to anyone travelling to Makkah Insha ALLAH.
Dear Ms. Aisha, Thank you for taking the time to share your feedback regarding our room view and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are glad that our room cleanliness, food and services have got your satisfaction. We are delighted to hear that our staff has made your stay pleasant. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.
Our stay in the hotel was nice. The room was clean and spacious. The buffet breakfast was also excellent. However, on the second night an engineer was working just outside our room on the plumbing. This was at one o clock at night. I opened the door and asked him to stop as I was trying to sleep. He said he would finish shortly. An hour later he was still there and I could hear him using his tools. I told him again to work during the daytime. He said he is only allowed to work night shifts. As a result I could not sleep all night. The next morning I complained to the manager. He said he would change our room but we didn't hear anything. In the afternoon I went back to reception and there was another manager there who said he would look at the CCTV footage from the previous night. But our room was not changed. Then at night time another engineer came and started working outside our room. I asked him and he said he needs to change a valve and he is only allowed to do night shifts. I went to reception and complained again. This time they got the engineer to stop. As pullman zamzam is a 5 star hotel I wasn't expecting this kind of disturbance for guests at the hotel especially when we pay a lot of money. I have not had this kind of experience in any other hotel. It would be good to carry out these kind of repairs during the day and not at night when people are trying to sleep. I would probably stay at a different hotel next time.
Dear Omar, Thank you for your positive feedback about our cleanliness and breakfast, and we are delighted to hear that our staff has made your stay pleasant. On the other hand, your concerns regarding the noise level and service have been taken into consideration, and rest assured that our team is working on it. Please contact us on a private message. We hope to have the opportunity to serve you again soon. Best regards, Pullman Zamzam Makkah Hotel.
I enjoyed my stay The receipt team was excellent Mr. Ahmad , Mr. Mohanad and Mr. Walid The location is amazing , just inside Haram. The room is good but some mattress need to be replaced.
Dear Ibrahim, Thank you for taking the time to share your feedback regarding our location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Ahmad, Mr. Mohanad and Mr. Walid as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
“Nice hotel”
Although we read many bad reviews before check in but on reaching the hotel every bad thought completely vanished Everything is fine , reception is fantastic, staff very cooperative ( we reached very early after long trip and we were so tired and no empty rooms were available but the reception staff told us that we can check in once the room is available and that what happened already Once the room was available they contacted us and we could manage early check in without even extra fees at 11:30 Room is fine with good space and full kitchen is available ( including fridge kettel, sink, cups and stove) Furniture is classic (old) but good and accepted Bathroom is clean , little small but fine Room is clean but could be better Overall it was good stay and definitely will be repeated (in shaa’ ALLAH)
Dear, valued guest Thank you for choosing our hotel, we are pleased that you enjoyed our proximity to Al-Haram Al-Sharif view. We chose this site specifically to provide our guests with the best view to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at ZamZam Pullman Makkah soon.