ZEN Premium Uluwatu Complex
ZEN Premium Uluwatu Complex
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Standard Double Room - Bed ZEN Premium Uluwatu Complex
Standard Double Room - Bed
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Lobby ZEN Premium Uluwatu Complex
Lobby
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Swimming pool ZEN Premium Uluwatu Complex
Swimming pool
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Swimming pool ZEN Premium Uluwatu Complex
Swimming pool
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Good
Location
6.7
See all 27 photos ZEN Premium Uluwatu Complex
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Very good
From 9 reviewsSee what guests said
7.6
/
10
Value for money7.3
Location rating6.7
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport7.4 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Room choices
Standard Double Room
Standard Double Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed
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More about ZEN Premium Uluwatu Complex

More about ZEN Premium Uluwatu Complex

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Indonesian cuisine
Indonesian cuisine
Caviar Cafe
6.3 km Indonesian, Seafood
Warong Miyabi
8.9 km Indonesian, International
Asian cuisine
Asian cuisine
Damar Terrace
2.7 km Asian, Chinese, Fusion
2rM
2.8 km Asian, European, Indonesian
Blue Heaven
3.2 km Asian, Bar, European

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (9)Booking.com Reviews (88)
7.6
/
10
Very good
From 9 reviews
Cleanliness7.6
Facilities7.8
Location6.7
Service8.9
Value for money7.3
Provided by verified guests of Agoda
All guests (9)
Showing 5 verified guest comments
4.0
Kraijan from Thailand
Couple
Standard Double Room
Stayed 3 nights in October, 2018
Never again!”
The location is just awful. It's in the golf club and took us for about 7-10 mins from the main road to this hotel. We got our room at the last building and took us FOREVER to just walk to our room. All signs an also written in English and Chinese. We feel like staying in the factory not a hotel. The whole hotel looks old and not well maintain at all. We booked and paid before for 3 nights but ended up only stayed for 1 night as we wanted to leave this place ASAP. We didn't even ask for a refund for another 2 nights but that's fine. It's our choice. On the positive points, the bed is comfy and staff are very helpful. Just the hotel itself that we couldn't stand.
Reviewed October 24, 2018
8.4
Excellent
Jade from Australia
Group
Standard Double Room
Stayed 1 night in October, 2018
Excellent”
We enjoyed our stay here, staff were amazing. We upgraded to a bigger room when we got there (the bed in the first room was a bit hard) The upgrade room was a big surprise it was massive and really nice. The only reason for 4 stars on cleanliness was the room looked a bit beaten up in the daylight but that by no means would stop me staying again!
Reviewed October 16, 2018
6.8
Good
imogen from Australia
Couple
Standard Double Room
Stayed 4 nights in July, 2018
Okay but not worth the money”
For the amount of money we spent at this hotel, we expected more. There were no bikes available to hire unless previously booked, and there were clearly not enough for the amount of guests. Our room was disappointing, with the floor coming up and it located at the very back of the hotel. The pool and breakfast were amazing though! This hotel is definitely more suited for middle aged guests, rather than a mid twenties couple!
Reviewed July 15, 2018
Dear Imogen, Thank you for sparing your time to review your stay! We are sorry for the inconvenience occurred during your stay. Your input regarding the bikes quantity and the room quality. It is nice to hear that you enjoyed the breakfast and the swimming pool facility.We work continuously to improve our stay and service. We hope to welcome you back at ZEN Rooms across SE Asia and provide you with better experience. Best regards, Bella
Responded August 03, 2018
ZEN Premium Uluwatu Complex
9.2
Exceptional
Lauren from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in May, 2018
Simply Amazing - Will definitely return ”
I can’t compliment this hotel enough, the staff are the friendliest people I have probably come across, they cannot do enough for you. The hotel complex is beautiful and very clean. The food (breakfast) selection is 10/10, there was so much to cater for every nationality. A little out of the way location wise but there is a shuttle service which is free and takes you to all the main attractions, they also have a driver. Would definitely return to this hotel.
Reviewed June 14, 2018
Dear Lauren, Thank you so much for the honest response and sharing this to the future guest. We are glad that you enjoyed the overall stay and we thank you for the kind positive feedback regarding our team! Please be assured that we have shared your feedback to our team to encourage them to provide great service all time! We hope to see you again soon! Best regards, Bella
Responded August 03, 2018
ZEN Premium Uluwatu Complex
4.4
Justin from United States
Couple
Standard Double Room
Stayed 2 nights in November, 2017
Need to wash their sheets and pillows”
pool was good. But they really need to clean their sheets and pillows (biggest problem here). Room service was pretty good. Laundry was good. Its really far from most things though, which their shuttle service helps out with.
Reviewed March 21, 2018
Dear Justin, Thank you for taking your time to review your stay! We are very sorry to hear that the sheet cleanliness did not match with our standard. Please be assured that this has been passed to the housekeeping manager to be taken action. We hope to welcome you again and provide you with better experience. Best regards, Bella
Responded August 03, 2018
ZEN Premium Uluwatu Complex
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