1831 Boutique Hotel
1831 Boutique Hotel
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"Beautiful staff!"

Bec

05 February 2018

Matchbox - Bed 1831 Boutique Hotel
Matchbox - Bed
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Lobby 1831 Boutique Hotel
Lobby
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Interior view 1831 Boutique Hotel
Interior view
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Interior view 1831 Boutique Hotel
Interior view
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Excellent
Location
8.9
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1831 Boutique Hotel

Excellent location
Stay in the heart of Sydney - See what's nearby
Very good
From 1028 reviewsSee what guests said
7.8
Recommended by 85% of guests
  • 440 meters to public transportation

  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Deluxe Duo Room
Deluxe Duo Room
...
  • 14 m²/151 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Deluxe Trio Room
Deluxe Trio Room
...
  • 18 m²/194 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Duo Room
Duo Room
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  • 16 m²/172 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Trio Room
Trio Room
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  • 18 m²/194 ft²
  • Non-smoking
  • 1 double bed and 1 bunk bed
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Shoebox
Shoebox
...
  • 10 m²/108 ft²
  • Non-smoking
  • 1 double bed
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Family Room
Family Room
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  • 24 m²/258 ft²
  • Non-smoking
  • 2 double beds and 1 bunk be...
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Matchbox
Matchbox
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  • 8 m²/86 ft²
  • Non-smoking
  • 1 single bed
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Room Selected at Check In
Room Selected at Check In
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  • 16 m²/172 ft²
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Deluxe Duo
Deluxe Duo
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  • Non-smoking
  • Shower
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Pensione Deluxe Trio
Pensione Deluxe Trio
...
  • Shower
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More about 1831 Boutique Hotel

More about 1831 Boutique Hotel

"Receptionist named Ali is very helpful and accomodating."

Reviewed 31 October 2017

Alfred C. from Australia

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Harry's Cafe de Wheels Haymarket
30 m Australian, Cafe, Fast food
My Sweet Memory - MSM
40 m Australian, Cafe
Haymarket Hotel
80 m Australian, Steakhouse
Asian cuisine
Asian cuisine
Tawandang
50 m Asian, Thai
Waitan
60 m Asian, Chinese
Happy Chef Seafood & Noodles Restaurant
60 m Asian, Chinese, Fast food
Cafe
Cafe
Coffee Boulevard
20 m Cafe
Ching Yip Coffee Lounge
60 m Cafe
Downtown Coffee Lounge and Resturant
230 m Cafe

What they offer

"Good size and clean room with comfortable bed."

jessie from Canada

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1028)Booking.com Reviews (1217)
7.8
Cleanliness7.9
Facilities7.2
Location8.9
Room comfort and quality7.7
Service7.9
Value for money7.8
Provided by verified guests of Agoda
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Matchbox
Shoebox
Duo Room
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Showing 842 verified guest comments
12345
6.8
Good
Kar from Malaysia
Solo traveler
Shoebox
Stayed 2 nights in August 2018
Excellent location”
considered expensive due to the weak Malaysian ringgit
Reviewed September 18, 2018
8.4
Excellent
Carman from Hong Kong
Solo traveler
Shoebox
Stayed 3 nights in September 2018
Excellent”
The location is 8-10mins away from Town Hall Station or Museum Station. It’s good to have 2 entrance and 2 elevators, but there are still 2 or 3 steps of stairs for some of the rooms. Good to have adjustable air-conditioner, adequate amenities and a shared kitchen on the 1/F. The room is the same as described with clean bedsheets and bathroom, only little dusty near the power plugs. Staff were friendly and helpful at the reception. I’d recommend staying at the Hyde Park and rest on the grass before the check-in time.
Reviewed September 13, 2018
8.0
Excellent
Yin from Hong Kong
Solo traveler
Shoebox
Stayed 2 nights in September 2018
Nice staff provided helpful, all eqpt provided incl hair. Dryer”
Not enough socket
Reviewed September 13, 2018
9.6
Exceptional
SIN from Singapore
Family with teens
Family Room
Stayed 2 nights in August 2018
Lock Your Luggage, My Make Up Was Stolen! - Convenient Location & Clean Room”
We stayed in 6pax Family Room for 2 nights and everything was wonderful, except that my limited edition Shu Uemura blusher went missing from my make up pouch, which I left on the table. Gentle reminder: Please keep your valuable belongings in luggage and have it locked before leaving the room in the morning to avoid unfortunate incident like mine. Other than this, the room is clean, toilet is spotless and towels are replaced every day. Staffs are really friendly and helpful that they will help you in every way they could. We were allowed for an early check in and we really appreciate that. The room is facilitated with all essentials: towels, toiletries, coffee & tea, ironing board, iron & hair dryer. The hotel located at strategic location where you can find many nice restaurants nearby. Town Hall and Queen Victoria Building are within walking distance. Some people commented that the rooms are noisy but we found it quiet, no noise at all.
Reviewed September 06, 2018
10.0
Exceptional
Mel from Australia
Couple
Shoebox
Stayed 3 nights in August 2018
Excellent location, top staff”
Within 100 m you have a wide choice of delicious food! The hotel staff were knowledgeable and professional, the room was very comfortable and quiet. All round, we were more than satisfied with this hotel choice! Thank you
Reviewed August 26, 2018
Hi there, Thank you so much for sharing such wonderful feedback with us. We are thrilled to hear you found our staff members to be particularly helpful and friendly during your stay. and you found the room to be both comfortable and quiet. We hope to have you stay with us again some time soon.
Responded September 03, 2018
1831 Boutique Hotel
7.6
Very good
Lay from Malaysia
Family with teens
Trio Room
Stayed 6 nights in August 2018
Good location and helpful staff”
Pros: Friendly and very helpful staff; Nearby Chinatown and Paddy's market (Market City); Easy access by train (Central/Town Hall) and light rail; Spacious room and comfortable beds; useful guest lounge; Good security measures. Cons: No table and chair in room (only a mini fridge cabinet top for tea/coffee making); No hanger in bathroom; No shower curtain/door to prevent water splashing out to the sink area; Bring your own shower cap and in-room slippers; No closet, no view for our room (215). Can hear footsteps from room upstairs and feel part of wooden floor underneath the carpet coming off in our room too (high time to repair the flooring). Overall it was a good stay for us. Still, it is a recommended hotel.
Reviewed August 23, 2018
Hi there, Thank you for taking the time to review your stay with us here at 1831 Boutique hotel. We are thrilled to hear such great things about our friendly staff and convenient location. Regarding your mentioning of a lack of table and chair, only our deluxe duo rooms are equipped with a table and chair, which we try our best to make clear within the room type description and pictures online. We appreciate your concern however and i will be sure to review all online platforms to make sure this is the case. We are happy to provide slippers free of charge on request at reception, however we do not provide them as standard in each of the rooms. We are happy to know you enjoyed your stay overall, however i will be sure to pass all of your feedback to the management team for review. Thanks again, and we hope to be able to welcome you back again in the future.
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1831 Boutique Hotel
9.2
Exceptional
Alice from Singapore
Group
Duo Room
Stayed 7 nights in July 2018
Good location and clean”
Very near to Capitol Light Rail Station and within 8 min walk to Central Station. Can be accessed via George Street and Sussex Street. Chinatown is just right behind, and there’s a good Thai food eatery below the hotel that opens till late. Rooms were very clean, blankets and Aircon heating were sufficient to keep us warm in winter (though the bed near window can be a little more chilling). Common lounge has basic kichenette and laundry facilities. Reception staff were very friendly and helpful. The down side was, the rooms were small without any wardrobe in there (but there were chest drawers), and the common lounge didn’t have any air conditioning or heating facility (so can be cold in there during winter).
Reviewed July 19, 2018
Dear Alice, Thank you very much for taking the time to give us such a detailed and nice review. We are pleased you enjoyed your stay and the location. Mrs Chan Kitchen downstairs is very good indeed! Next time you stay with us, please let reception know if you need a place to hang your clothes as we have some rooms with wardrobes. We will be happy to find something more suitable to your needs. We look forward to welcoming you back next time you are in Sydney. All the best for your travels.
Responded July 20, 2018
1831 Boutique Hotel
8.8
Excellent
Ayeza from Australia
Couple
Shoebox
Stayed 2 nights in July 2018
Good spot for city explorer!”
It was a cozy room to start with. The value for money was really on ur budget. But the lift wasn’t working for a day but a good alternative to use the stairs, sort of exercise. The hotel is close to chinatown, plenty of restaurants and pub nearby. If i will comeback to Sydney definitely we will be back here..
Reviewed July 12, 2018
Dear Ayeza, Thank you for your nice review. We are sorry to read about the front lift being under maintenance but other than the stairs, there is the back lift alternative as well. Yes, our location is very convenient to walk around the CBD, Darling Harbour, Chinatown, even to Circular Quay. We are happy you enjoyed it and we would be glad to welcome you back next time you visit Sydney. All the best for your travels.
Responded July 13, 2018
1831 Boutique Hotel
10.0
Exceptional
Melinda from Australia
Solo traveler
Shoebox
Stayed 1 night in July 2018
Exceptional”
Comfortable bed, clean bathroom and good size, nice hair products. Very friendly and helpful reception staff. Great value.
Reviewed July 11, 2018
Thank you very much Melinda for the 10/10! We are really pleased that you enjoyed your stay with us. We look forward to welcoming you back next time you are in Sydney. Happy travels!
Responded July 11, 2018
1831 Boutique Hotel
5.6
FAMINA from Malaysia
Couple
Shoebox
Stayed 4 nights in July 2018
too old building”
compare value of money...not that worth
Reviewed July 09, 2018
Dear Famina, We are sorry to read you didn't enjoy your stay with us. The building is a heritage building but it was renovated and with the change of management there are new refreshments coming up too. We hope you will stay with us again to see that. All the best for your travels.
Responded July 11, 2018
1831 Boutique Hotel
4.8
Huy from Australia
Family with young children
Trio Room
Stayed 3 nights in June 2018
Great location. That is the only positive thing.”
It is more like backpacker hotel. The room is not cleaned properly. Small room, bathroom, basin, etc. Wifi speed is like dial-up. TV is in a weird position. No table or chair in the room.
Reviewed July 04, 2018
8.0
Excellent
Wee from Singapore
Family with young children
Trio Room
Stayed 5 nights in May 2018
Good location but reverse Aircon not working”
Good location as lot of food option but the reverse heater aircon is not working. Despite feedback, nothing was done to make sure that the heater was on and we had to stay in cold for 5 nights. It was still bearable with blankets. The laundry and dry vending machine was good but it should be change to using coin instead of paywave as I double paid by accident not knowing whether the machine is ready for use.
Reviewed July 02, 2018
Dear Wee, I am so sorry to hear about your bad experience with the heating system. I am really surprised nothing was done to make your stay more comfortable. There are always some solutions that we offer our guests: moving to another room,backup heater, extra blankets, etc. Please don't hesitate to contact management directly for this matter and the refund of the extra charge for the washing machine. All the best for your travels and we hope to see you again next time you visit Sydney.
Responded July 05, 2018
1831 Boutique Hotel
5.6
Carlee from Australia
Business traveler
Shoebox
Stayed 2 nights in June 2018
Cheap but not very cheerful.”
Really more of a hostel feel than a hotel, I had a private room but it was dated and could have been cleaner, saying that it was cheap so guess you get what you pay for.
Reviewed June 22, 2018
Thank you for your feedback Carlee. We are sorry to read you felt that way. The good news is we have some exciting changes coming up along with the new management, we will do some refreshments and improvements in the hotel. We are looking forward to welcoming you back for your next stay with us.
Responded July 05, 2018
1831 Boutique Hotel
7.2
Very good
kwong from Singapore
Business traveler
Duo Room
Stayed 8 nights in June 2018
great location and friendly staff”
great location and friendly staff
Reviewed June 21, 2018
Dear Kwong, Thank you for your nice review. Great to know you enjoyed your stay with us. All the best for your travels and see you next time you are in Sydney.
Responded July 05, 2018
1831 Boutique Hotel
8.8
Excellent
Gui from Singapore
Family with teens
Family Room
Stayed 4 nights in May 2018
Excellent”
My second time booking here. We booked a family room, there were more than enough beds for 4 of us. Basic necessities were in placed and location is near to Chinatown, Paddy's market. Lots of good food around. Only thing that i didn't like was that they charge for mineral water placed outside the mini bar fridge (those were usually free).
Reviewed June 03, 2018
Dear Gui, Thank you for your nice feedback. We are pleased to read that you enjoyed your stay with us and felt comfortable in your room. We hope to see you again next time you visit Sydney.
Responded July 05, 2018
1831 Boutique Hotel
8.0
Excellent
Denise from Australia
Business traveler
Matchbox
Stayed 1 night in May 2018
Great nights sleep”
Found this hotel very quiet, yet in a really popular Chinatown location. Heaps of eateries, food halls and restaurants. Really clean room, very comfortable bed. Would datum again
Reviewed May 30, 2018
Dear Denise, Thank you very much for such a nice review. We are glad you enjoyed your stay with us. We are looking forward to welcoming you back next time you are in Sydney.
Responded July 06, 2018
1831 Boutique Hotel
9.2
Exceptional
Marcus from Australia
Family with young children
Shoebox
Stayed 3 nights in April 2018
Exceptional”
Kitchenette is great to cook a simple meal. Also the abality to do your laundry is great
Reviewed April 07, 2018
Thanks for your feedback, Marcus. It is great to hear you enjoyed your stay with us and you were able to take advantage of our facilities. All the best for your travels and we look forward to seeing you next time!
Responded April 13, 2018
1831 Boutique Hotel
10.0
Exceptional
Sherine from Malaysia
Family with teens
Trio Room
Stayed 3 nights in August 2017
great location”
near to tram and chinatown
Reviewed March 17, 2018
Thanks for the 10/10 Sherine! We love to hear back from our happy guests and I will be sure to share your review with our staff. We look forward to seeing you on your visit to Sydney.
Responded March 29, 2018
1831 Boutique Hotel
8.4
Excellent
Hooi from Malaysia
Business traveler
Shoebox
Stayed 5 nights in March 2018
Excellent for the casual traveler but not yet for a business one”
The location can't be beat, and the staff were helpful and as accommodating as they could be. I find my room to be decent sized even though labeled as "Matchbox". It would have been perfect if there is a small working table in the room for the business traveler. Perhaps I will try asking for one if I stay on another business visit, but not sure where they can fit a working table in the room. I will definitely pick to stay at this hotel if I am in Sydney on holiday or as a tourist though.
Reviewed March 17, 2018
Thanks for the fantastic feedback Hooi. We are so pleased you enjoyed your stay with us! Some of our rooms do have desks. Next time, please see our friendly staff at reception who will do their best to find you an alternative room more suitable to your needs. Happy travels and we look forward to seeing you next time!
Responded March 30, 2018
1831 Boutique Hotel
8.8
Excellent
Carole from Australia
Solo traveler
Shoebox
Stayed 2 nights in March 2018
Excellent”
Nice and clean. It had everything I needed in the room and the staff were so friendly and helpful. I would definitely stay there again.
Reviewed March 12, 2018
Thanks for your feedback, Carole. I will be sure to pass on your kind comments to our staff and we look forward to seeing you next time!
Responded March 30, 2018
1831 Boutique Hotel
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