Check-in time is between 15:00 and 19:00 hours. For arrivals after 19:00, there is a late check-in fee. This ensures that a representative will be waiting for you at the property.
Late checkout is possible for an extra charge. Checkouts later than 14:00 hours require booking an additional night. All requests for late checkouts must be arranged in advance. Please contact the property for details.
A non-refundable deposit may be charged upon booking. This amount will be deducted from remaining balance due. Make sure your reservation has been fully paid before your check-in so that you can have access to the unit. We don’t accept payments on site or the day of your check in.
Should you cancel your reservation in less than 14 days before your arrival you will be charged with a cancellation fee of up to the total price of your booking.
Reservations with incomplete or invalid credit card information will be notified and given 24 hours to provide the correct information. If the requested information is no provided the reservation will be cancelled.
An incidental or damage deposit (cash) may be required at the time of check-in. A charge may apply for losing any of the keys or leaving them in another place during the checkout (they should be left on the table). A charge may apply for a stolen lockbox. For damaged items, the property will charge an equal to the value of the damaged item(s) along with a 20% administrative fee through the resolution center.
A late check-out (after 14:00) may be possible for an additional fee. If the property is not informed of a delay in departure, a penalty will be charged and will be deducted from the security deposit or credit card.
No Packages or Parcels can be received in the apartment.
Do not smoke inside the apartment.
Guests may only park in the assigned spot.
Please take shoes off when inside the apartment.
Do not throw toilet paper in the toilet, since it can be clogged.
Turn off the lights and AC when you are not at home and especially when you check out.