Ascott Marunouchi Tokyo
Ascott Marunouchi Tokyo
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 Ascott Marunouchi Tokyo

  • Room size: 38 m²/409 ft²
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Lobby Ascott Marunouchi Tokyo
Lobby
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Lobby Ascott Marunouchi Tokyo
Lobby
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Swimming pool Ascott Marunouchi Tokyo
Swimming pool
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Excellent
Location
8.7
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What guests are saying:
Nice clean hotel and staff was so helpful
Jagjit from Australia
Couple
We had a lovely time staying in the hotel. Overall we were very pleased with the experience, and would very much love to visit your premises in Tokyo again. Thank you!
Christopher from Australia
Couple
Requires mini bar
Tony from Australia
Couple
The serviced apartment is located between the Imperial Residence and Tokyo Station, on multiple metro lines. Our room was comfortable with a large bathroom, although bedroom was a little small. Staff were helpful.
Guochun from China
Couple
enjoy the sky swimming pool & gym.
ChihYu from Taiwan
Family with teens
This is a wonderful serviced apartment. Everything exceeded expectation. Highly recommend!
Kenneth from United States
Couple
Perform better service
Andre from Indonesia
Couple
The room is big, especially the bathroom. Staff are really friendly. Superb location. Love this place :-)
Yumi
Family with teens
Problem with check-in. Took a while/I had to be persistent, but then issue well-resolved.
Catherine from United States
Couple
Newly built

Ascott Marunouchi Tokyo

Excellent location
- Inside city center
- What's nearby?
Exceptional
From 353 reviewsSee what guests said
9.0
/
10
Exceptional cleanliness
9.6
Recommended by 96% of guests
Value for money8.7
Location rating8.7
Nearest airportHaneda International Airport (HND)
Distance to airport15.2 km
  • 360 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7 travelers are looking at this property right nowBook now before it's too late!
Deluxe 1 King
Deluxe 1 King
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Studio - 2 people
Studio - 2 people
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Executive 1-Bedroom
Executive 1-Bedroom
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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Premium 1-Bedroom
Premium 1-Bedroom
...
  • Room size: 91 m²/980 ft²
  • City view
  • 1 king bed
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Deluxe 2 Twin
Deluxe 2 Twin
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 2 single beds
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Studio Twin Bed
Studio Twin Bed
...
  • Room size: 40 m²/431 ft²
  • City view
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Double Deluxe One Bedroom
Double Deluxe One Bedroom
...
  • Room size: 55 m²/592 ft²
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
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studio standard
studio standard
...
  • Room size: 38 m²/409 ft²
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Studio Double Room
Studio Double Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
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More about Ascott Marunouchi Tokyo

More about Ascott Marunouchi Tokyo

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (353)Booking.com Reviews (601)
9.0
/
10
Exceptional
Cleanliness9.6
Facilities9.0
Location8.7
Service9.1
Value for money8.7
Provided by verified guests of Agoda
All languages
All guests (353)
All room types
Showing 97 verified guest comments
12345
6.8
Good
kathryn from Indonesia
Family with teens
Executive 1-Bedroom
Stayed 12 nights in November 2018
Unhelpful staff”
2 weeks stay and they wont give us a late checkout later than 12noon. Even when the room was available. They demanded a full fee. Housekeeping was also quite bad, our room was left untidy most of the time.
Reviewed December 08, 2018
10.0
Exceptional
Geoffrey
Couple
Deluxe 1 King
Stayed 7 nights in November 2018
Amazing luxury hotel in Tokyo”
We loved our stay at Ascott- near perfect.... the suite was beautiful and well appointed- great storage, amazing bed and bedding, wonderfully functional kitchen area and overall a very comfortable home base in a frantic city. The lobby area is beautiful with complimentary coffee. The staff are very friendly and helpful . Location is amazing, with direct subway access from the building and a 10 walk to the Tokyo railway station. Great luxury hotel option in the heart of Tokyo!
Reviewed December 02, 2018
9.2
Exceptional
Waleeporn from Thailand
Family with young children
Studio - 2 people
Stayed 5 nights in October 2018
Highly recommend”
We booked deluxe room and studio room for 5 nights. Rooms and services are perfect, neat, and clean. Staff is friendly with excellent service mind. As many travelers said, the location is in office area so it'll be quiet during weekends. Quite hard to find restaurants nearby but I ordered uber eat and delivered to our room. Tokyo station is just 10mins walk. I'll definitely stay again.
Reviewed October 29, 2018
8.8
Excellent
JINNY
Couple
Deluxe 1 King
Stayed 4 nights in September 2018
A little out of the way but otherwise a great hotel”
We chose the Ascott Marunouchi Tokyo because of the laundry inside the room. However, we were shocked by the size of our room and the very helpful staff. It was a bit out of our way for our liking but that was due to our misplanning, not the hotel. Many taxi drivers weren't familiar with the Ascott as it is fairly new. But giving the driver the Otemachi Line exit was key. I would recommend the luxury apartment for their service, laundry inside the room, and cleanliness.
Reviewed October 10, 2018
8.4
Excellent
Stephanie from Hong Kong
Couple
Deluxe 1 King
Stayed 2 nights in April 2018
Enjoyed every bit at the hotel”
The suite was amazing. However, the location was still a bit of a walk from Tokyo station. We walked on ground level from tokyo station to the hotel and it was quite a walk esp under the sun. After we learned the way underground, it was so much better to explore around using the underground network.
Reviewed July 16, 2018
Thank you very much for taking the time to write a review about your recent stay at Ascott Marunouchi Tokyo. Your feedback is extremely important to us and we will share about your comment. Thank you again and we will be looking forward to welcome you again. Warm regards, Ascott Marunouchi Tokyo, Guest Service Team
Responded August 25, 2018
Ascott Marunouchi Tokyo
9.6
Exceptional
Wai from Hong Kong
Solo traveler
Deluxe 1 Bedroom Non-Smoking
Stayed 1 night in November 2018
Exceptional”
Nice room, clean bed, spacious bathroom. Very good experience
Reviewed November 15, 2018
8.8
Excellent
Sarah from Malaysia
Couple
Studio - 2 people
Stayed 3 nights in October 2018
Simple Hotel with Kitchenette”
If you’re looking for an apartment style hotel that’s clean and luxurious, I’d say Ascott is worth considering. They have a good gym and pool. The location at Otemachi is great because you have a few different metro lines that can take you around Tokyo. I would suggest this hotel for travelers who are looking to stay for a little longer as they have a small kitchenette as well if you bring takeaway back.
Reviewed October 05, 2018
8.4
Excellent
James from United States
Couple
Deluxe 1 King
Stayed 6 nights in September 2018
Apartment amenities a nice plus”
This apartment style hotel in a busy business-financial section of Tokyo has a lot to offer even though it is out of the normal tourist areas. The hotel is directly above the Otemachi metro station which has connections to four different lines. The reception lobby is on the 22nd floor of a 30-floor tower. The rooms are spacious and nicely equipped including a refrigerator-freezer, dishwasher, oven with microwave, and a washer-dryer. It is also equipped with pots, pans, dishes, stainless ware, and cooking utensils. Almost everything needed to eat in. This was my first time to Tokyo. We stayed at the Ascott for 6 nights. We enjoyed the stay and found it easy to get around Tokyo and to nearby areas. I would consider it for our next visit but would probably go for something in a little livelier neighborhood for a second visit. Nothing really negative, just a change of scenery.
Reviewed October 01, 2018
6.8
Good
Angelo from Philippines
Business traveler
Deluxe 1 King
Stayed 4 nights in September 2018
perfect place with a poor staff”
the overall facilities was superb except for the lobby staff are too limited and basically no knowledge im only asking if they have any tie up for rent a car or affiliate travel agency second is the Singaporean chef in their only restaurant im late for 3 minutes and he told me to come back next morning as they were closed when threres a lot of people still consuming the breakfast hay never will stay here again in tokyo
Reviewed September 13, 2018
9.2
Exceptional
kanchanit from Thailand
Couple
Studio - 2 people
Stayed 6 nights in May 2018
Location is weakness”
After working hours, the hotel area is very quite. I think it is perfect for business trip not leisure trip. The distance from subway station to hotel is about 20 minutes and after working hour. The exit doors those belong to the main building would close. To pass the doors needs the permit cards or officer id card. That's the problem. I have to wait at the doors for someone who could pass by the id card and i could follow them.
Reviewed June 06, 2018
Thank you very much for taking the time to write a review about your recent stay at Ascott Marunouchi Tokyo. Your feedback is extremely important to us and we will share about your comment. Thank you again and we will be looking forward to welcome you again. Warm regards, Ascott Marunouchi Tokyo, Guest Service Team
Responded June 16, 2018
Ascott Marunouchi Tokyo
9.6
Exceptional
Santiago from Philippines
Couple
Studio - 2 people
Stayed 1 night in January 2018
A very nice and pricey hotel with a great location!”
As they say, its location location location! This hotel is very nice and elegant. The train is a few floors down by elevator. This is most useful during those cold winter months. The place is simply awesome and well furnished. I didnt want to leave the room.
Reviewed May 03, 2018
Thank you for your feedback which will be shared with the team at Ascott Marunouchi Tokyo. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm regards Guest Service Team
Responded May 13, 2018
Ascott Marunouchi Tokyo
9.2
Exceptional
Akara from Thailand
Business traveler
Premium 1-Bedroom
Stayed 4 nights in November 2017
A Hidden Gem in Marunouchi”
It might not feel as upscale as nearby 5 stars hotels costing 2-3 times as much, but it certainly is the best value for the money in the area. Booked a spacious one-bedroom with 2 bathrooms, separate living room, and fully equipped kitchen. The only drawback to the room was an odd metal bar that runs across the building, blocking some of the view. The building is also adjacent to the subway. Often time you also won't find anyone downstair to greet you when you first arrive (have to take the elevator up to reception), so if you've got lots of luggages and arrive at odd hour, you might have to haul it up yourself.
Reviewed March 13, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We apologize for making you feel uncomfortable, and would appreciate if you allow us another opportunity to make it right. We are making improvements with our problems and we appreciate your feedback on this areas. Our warm hospitality awaits your return sometime soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team
Responded March 18, 2018
Ascott Marunouchi Tokyo
8.4
Excellent
Suzanne from United States
Family with young children
Deluxe 1 King
Stayed 3 nights in February 2018
not family friendly ”
nice serviced apartments, spotlessly clean, convenient location (tho totally dead at night). but, no where on the website does it say that *children are not allowed in the swimming pool*. family friendly? really? we were so upset after being admonished by staff that we were breaking the rules, tho our children were with us and being quiet. also, rooms are very small and the divider between the bedroom and the common space is 2 sliding panels with large cutouts and vents. they do not block noise or light, so if you were planning on watching tv or reading while your spouse or child was sleeping, think again. if i were a business travel by myself, this would be a great place. as a mom with 2 small kids, it was very disappointing.
Reviewed March 06, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We apologize for making you feel uncomfortable, and would appreciate if you allow us another opportunity to make it right. We are making improvements with our problems and we appreciate your feedback on this areas. Our warm hospitality awaits your return sometime soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team
Responded March 18, 2018
Ascott Marunouchi Tokyo
10.0
Exceptional
Bernard from United States
Family with young children
Premium 1-Bedroom
Stayed 2 nights in February 2018
Impeccable room and excellent service”
We stayed for a total of 4 nights at Ascott Marunouchi Tokyo, and the experience was wonderful. The room was spacious and impeccably clean, partly due to the newness of the hotel but also great housekeeping. The view of Tokyo Imperial Palace and the surrounding park was breathtaking, and the staff was very accommodating and friendly. Having a kitchen to do some light meal preparation, and having an in-room laundry were both huge pluses. Breakfast was included as part of the reservation, and it was a wonderful experience as well. If you don't speak Japanese, there's no need to fret because the staff speaks English and Chinese both fluently.
Reviewed February 25, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team
Responded February 28, 2018
Ascott Marunouchi Tokyo
10.0
Exceptional
Michelle from Australia
Couple
Studio - 2 people
Stayed 1 night in January 2018
Superb”
Stayed 1 night in a studio apartment and it was superb. Everything you could want in a short stay and the facilities are all fantastic. Easy to get to from Tokyo Station. Definitely worth the extra $$ for a lovely stay and we look forward to returning on our next stay in Tokyo. Highly recommended.
Reviewed February 03, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Yours sincerely, Ascott Marunouchi Tokyo Guest Service Team
Responded February 03, 2018
Ascott Marunouchi Tokyo
6.4
Good
Katrine from Indonesia
Couple
studio standard
Stayed 3 nights in October 2018
Good”
Hotel located in business area therefore Saturday and Sunday is very quite with not too shops/ restaurante open until late. Breakfast is a disapointment nothing to excited all dry and not many options. Laundry in the room is a plus. Booking through Agoda is a mistake. It takes a lot of effort to resolve the problem between hotel and agoda. Staff in agoda indicated that they have reached out to hotel, however the hotel said they never heard anything from agoda. Will not book through agoda anymore
Reviewed November 15, 2018
10.0
Exceptional
shyamal from United Kingdom
Family with teens
Deluxe 1 King
Stayed 5 nights in August 2018
Exceptional Service By Staff”
Mr Yusuku Tanaka helped us with our luggage when we were departing from Ascott Marunouchi Tokyo. He is very well spoken and very polite. Opening all the doors, loading luggage into taxi, always saying please and thank you, we left one item in room so assisted us. His english is excellent and I was surprised he does not assist at check-in and customer service desk. I wish we met Mr Tanaka sooner during our trip, I would have asked for his help/advice about many things in tokyo.
Reviewed September 07, 2018
9.2
Exceptional
Charles from United States
Couple
Studio - 2 people
Stayed 4 nights in May 2018
Great Stay”
First off this hotel is located in a very convenient location to both the Subway system and Tokyo station once you get the hang of the path underground and which exit is the easiest to access the hotel. Staff were friendly and generally not obtrusive which I personally value. If you need more hand-holding/personalized service this may not be the best choice for you. The room itself was very nice. It is modern and western, so keep that in mind. It was a nice change of pace for us after staying in more traditional hotels. The washer and dryer was very useful, and there are English instructions provided in a booklet. There is a Family Mart across the street open 24h for anything you might need in a pinch. Overall I really enjoyed my stay here.
Reviewed July 02, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We hope that you enjoyed your stay and that the services extended to you met or even exceeded your expectations From all of us at Ascott Marunouchi Tokyo, we look forward to welcoming you again Best regards, Guest Service Team
Responded July 14, 2018
Ascott Marunouchi Tokyo
8.8
Excellent
Kenneth from Singapore
Family with young children
Deluxe 1 King
Stayed 5 nights in June 2018
Luxury serviced apartment for families”
Excellent comfort with a very high quality finish in each apartment. Almost every detail from PJs, Iron, ironing board, utensils, washer/dryer, Nespresso machine, cooker hob, oven, WC, USB and wall plugs have been thought of. Very high level of cleanliness and the hotel is very new. Cons are - taxi Drivers almost never can find this place. Dining options within the hotel are limited. Basement of the hotel has some restaurants and a convenience store. Main subway line is Otemachi station which is a MASSIVE station that’s really made up of 4 or 5 separate areas so you need to know where you want to go and which line specifically you want to head to to avoid very Long walks. The room we got faced the construction site directly so we couldn’t open the curtains during the day due to construction going on from level 23 and beyond but if you face the other sides i Guess it will be OK. Toilet amenities were almost complete but lack some stuff like cotton pads.
Reviewed June 19, 2018
Thank you for choosing to stay at Ascott Marunouchi Tokyo during your recent visit to Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We look forward to welcoming you back to stay soon. Sincerely yours, Ascott Marunouchi Tokyo Guest Service Team
Responded July 14, 2018
Ascott Marunouchi Tokyo
10.0
Exceptional
Cynthia from United States
Solo traveler
Studio - 2 people
Stayed 1 night in September 2018
OMG!”
The room, the view, the staff - all 5 stars! Location is great for this area of Tokyo. I do wish they included power converters in the room but to be fair, I didn't ask for one. Ascott is beautiful!
Reviewed October 11, 2018
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  • Excellent location
  • Tsukiji Outer Market
  • Otemachi Train Station is within 0.36 km