Balai Adlao
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8.4
Excellent
/10
(460 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location
Parking
Available
  • Small Lagoon11.83 km
  • Nacpan Beach12.26 km
  • Matinloc island15.34 km
  • La Immaculada Concepcion Church100.91 km
  • Puerto Princesa Underground River124.3 km
  • Puerto Princesa Subterranean River National Park126 km
  • Snake Island159.29 km
  • Honda Bay168.68 km
  • Crocodile Farm175.5 km
  • Newly built in 2017
    Free Wi-Fi

    Balai Adlao

    Lio Tourism Estate, El Nido, Palawan, Philippines, 5313 - See map
    "Location is about 15 minutes drive to El Nido town proper and about 30 mins drive to the most beautiful beach, Nacpan, in the other direction."
    Camille - 28 August 2018
    Excellent service
    8.9 rating for service
    Exceptional reputation
    Recommended by 87% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    Very good facilities on premise
    7.6 facilities on premise
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 88% of all properties in Palawan in the last 24 hoursCompared to 1,705 Palawan properties at Agoda for various dates
    Property ranking|Compared to 1,705 Palawan properties
    See all rankings
    Service score
    8.9/10
    Cleanliness score
    8.6/10
    Location score
    8.4/10
    Room size
    22 sqm.
    Better than
    93
    %
    of Palawan properties
    Better than
    93
    %
    of Palawan properties
    Better than
    91
    %
    of Palawan properties
    Bigger than
    91
    %
    of Palawan properties
    Value for money8.2
    Location rating8.4
    Nearest airportSan Vicente Airport (SWL)
    Distance to airport77.7 km

    Rooms available at Balai Adlao

    Deluxe Room
    Deluxe Room
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    • Room size: 22 m²/237 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
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        What people love about Balai Adlao

        • 8.0
          Very good
          Cleanliness

          "The hotel is good, clean, modern enough with a good location."

          ann M.

          |

          25 June 2018

        • 8.0
          Very good

          "We had much more enjoyable meals at Maremegmeg and in town."

          ann M.

          |

          25 June 2018

        • 10.0
          Exceptional
          Location

          "Great location, perfect beach area near by."

          Elliott

          |

          06 July 2018

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        More about Balai Adlao

        More about Balai Adlao

        10.0
        Exceptional

        "Room is spacious, the restaurant is airconditioned and great..."

        Crispina F.

        |

        05 June 2018

        An overview

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        Most talked about facilities

        Beach
        14 mentions
        Breakfast
        9 mentions
        Housekeeping
        5 mentions
        Internet
        2 mentions

        What they offer

        6.0
        Review score

        "Being on Lio resort and easy access to the beach is a great ..."

        Mohannad

        |

        10 December 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        Al Fresco Dining
        Menu:A-la-carte

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Balai Adlao from real guests

        Overall rating
        8.4
        Excellent
        From 460 reviews
        Provided by verified guests of
        Agoda Reviews (189)Booking.com Reviews (271)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.6
        Facilities7.6
        Location8.4
        Service8.9
        Value for money8.2
        High score for Palawan
        Rating
        9+ Exceptional (42)
        8-9 Excellent (17)
        7-8 Very Good (15)
        6-7 Good (4)
        <6 Below Expectation (17)
        Time of the year
        Mar - May (30)
        Jun - Aug (24)
        Sep - Nov (22)
        Dec - Feb (19)
        All guests (189)
        All languages

        Show reviews that mention 

        Showing 95 verified guest comments
        12345
        10.0
        Exceptional
        KUAN from Taiwan
        Solo traveler
        Deluxe Room
        Stayed 1 night in June 2019

        Will stay here next time”

        Lio beach is too amazing to be missed, and it’s 2-3 min walk from this hotel to the beach. The whole staffs are very friendly and helpful. They also provide complimentary shuttle service to airport and town

        Reviewed June 10, 2019

        We are incredibly grateful that you took the time to leave us this wonderful review! We are glad to learn that we made you happy during your stay. We are certainly looking forward to being able to welcome you back in future.

        Responded June 25, 2019
        Balai Adlao
        5.2
        Tan from Singapore
        Couple
        Deluxe Room
        Stayed 1 night in May 2019

        New and needs much improvement.”

        Pros: Near airport - buggy service provided Near nice stretch of beach (which unfortunately gets infested with sandflies at sunset) Cons: Room extremely basic - no fridge or amenities other than shampoo and soap Air-con does not work - maintenance had to come twice but did not solve the issue. Front desk staff tried to help but not empowered. Initially offered me an upgrade as all other rooms are full but supervisor (whom we didnt get to meet) did not approve. Needless to say it's impossible to get a good night's rest with a non-functioning aircon. Walls/doors are very thin - you can hear every single voice in the hallway Go somewhere else if you value a good night's sleep.

        Reviewed May 24, 2019

        We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can make changes for the better. We sincerely apologize that your expectations were not met during your stay. We are intent on making things right so we do hope that we will be given the opportunity to welcome you back! 

        Responded May 26, 2019
        Balai Adlao
        6.8
        Good
        Sean from Philippines
        Family with young children
        Deluxe Room
        Stayed 3 nights in June 2019

        Mediocre place lacking a pool and bigger lobby ”

        We were doing a family reunion of sorts and the front benches of their lobby was too small for us to hang out in. This place is just a bunch of rooms and it has no swimming pool to use if you have nothing else to do. It is connected to some restaurants and shops and a beach but the hotel itself was nothing to write home about no fridge in all rooms plus the breakfast place is just open only for breakfast it should be opened 24/7 and act as a place you can hang out in

        Reviewed July 03, 2019

        Dear Mr. Sean, We truly appreciate you letting us know about your experience and we do value your feedback to make changes for the better. Please accept our deepest apologies for all the lapses in facilities that disappointed you during your stay. We hope we will be able to convince you to give us another try in the future as we are eager to share with you a better experience.

        Responded July 07, 2019
        Balai Adlao
        6.0
        Christine from Singapore
        Group
        Deluxe Room
        Stayed 4 nights in April 2019

        Perfect location but paying for so much for a 2-star resort”

        We loved the area - beachfront, nice beach, lots of restaurants and shops. But the resort itself has no amenities, no toiletries, etc. It’s not so bad if it was cheaper. But this part of Palawan is so nice and convenient. It’s 5 mins away from the airport and 15 mins away from the town proper so it’s quite accessible. There was no staff when we were checking in. No towels available all the time.

        Reviewed April 25, 2019

        Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. We sincerely apologize that your expectations were not met during your stay. We hope you can visit us again in future as we are eager to give you a better experience.

        Responded May 18, 2019
        Balai Adlao
        10.0
        Exceptional
        Nicole from Philippines
        Couple
        Deluxe Room
        Stayed 4 nights in March 2019

        Excellent ”

        The location is very nice and you get to enjoy the sight of the lio private beach, not crowded unlike others. You really get to enjoy the peacefulness of the area. Restaurants around the area was also really good.

        Reviewed April 01, 2019

        We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Estate.

        Responded April 03, 2019
        Balai Adlao
        9.2
        Exceptional
        Marie from Singapore
        Couple
        Deluxe Room
        Stayed 4 nights in May 2019

        Exceptional”

        Not sure if it's our tummy or something we ate in Lio Resorts, but 4 of us had tummy ache during our stay.... Anyway, this is a good hotel than those in El Nido town - 4/5 for this hotel. :)

        Reviewed June 04, 2019

        We appreciate your letting us know about the concerns that you encountered during your stay. Rest assured that food and drinks within the Lio Estate Resorts are always in good condition. We are committed to seeing all these areas are looked into and fixed and we do hope you can give us another chance in future as we are eager to give you a better experience.

        Responded June 25, 2019
        Balai Adlao
        8.8
        Excellent
        Bohdana from Singapore
        Couple
        Deluxe Room
        Stayed 3 nights in April 2019

        Good for quiet stay ”

        Nice place, lots of facilities, stuff can help organize everything, many eating places. The only negative thing - far from ElNido town

        Reviewed May 08, 2019

        Thank you so much for choosing to stay with us and taking the time to share your comments.

        Responded May 20, 2019
        Balai Adlao
        9.2
        Exceptional
        Camille from Canada
        Couple
        Deluxe Room
        Stayed 4 nights in May 2018

        In between El Nido town proper and Nacpan Beach”

        Ok so Lio Beach is beautiful. The rooms were nice. Location is about 15 minutes drive to El Nido town proper and about 30 mins drive to the most beautiful beach, Nacpan, in the other direction. The restaurants were a bit more on the expensive side unlike in town but pretty good still. My only complaint would be that Lio Beach was infested with sand flies or "nik niks". I'm also a magnet for insects (even with bug spray) so if you are, do not go near the beach. My boyfriend isn't so he barely had any bites, I however, was covered. I'm not sure if the hotel has any control over that like maybe spraying the area??

        Reviewed August 28, 2018

        Thank you for sharing with us your recent experience regarding your stay. Guest feedback such as yours has immeasurable value to us. We hope you accept our sincerest and deepest apologies for your recent unfortunate experience in Lio Beach. Please allow us to inform management of Lio Estate regarding this matter. We hope you can give us a chance to redress this last stay as we are eager to give you a better experience.

        Responded September 28, 2018
        Balai Adlao
        10.0
        Exceptional
        Doru from United Kingdom
        Couple
        Deluxe Room
        Stayed 3 nights in February 2019

        Best place in El Nido”

        The complex is very nice with everything you need like spa, few restaurants, cafe shop, beach bar. The beach is very nice and not crowded. Free shuttle to El Nido town, you can also book different trips or shuttle or even rent a bike. Rooms are very nice and clean. Good Breakfast. Good food. Most of the restaurants accept card payment and there is also an ATM on the complex.

        Reviewed February 17, 2019

        We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Estate. We are truly looking forward to being able to welcome you back again in the future!

        Responded February 19, 2019
        Balai Adlao
        8.8
        Excellent
        Maria from United States
        Group
        Deluxe Room
        Stayed 4 nights in January 2019

        Family Vacation”

        Stayed here with my family in January. Here are my comments: Pros: Proximity to Lio Airport Uncrowded Beach Free and timely shuttle service to town Friendly staff Lots of restaurants Complimentary hotel shuttle Cons: Not enough beach chairs No drinks service at the beach Was expecting for a high end spa Breakfast was just so-so Rooms kind of shows it's age even if it was newly built a year ago.

        Reviewed February 03, 2019

        We are glad to read your honest feedback about your recent stay. We sincerely apologize that your expectations were not met during your stay. It is our hope to welcome you back and be of service to you again in the near future.

        Responded February 09, 2019
        Balai Adlao
        6.4
        Good
        christopher from United States
        Couple
        Deluxe Room
        Stayed 1 night in January 2019

        Isolation”

        Be aware that this hotel is located near the airport but not near the town, and there is no easy way to into town. There were no motorbikes available for rent. There is a shuttle that goes once an hour, but only accommodates 12 persons at time, which means you could end up having to wait for two hours during busy times. The restaurants around the hotel are not as good as the options in the town. The beach is nice but not the nicest. The hotel itself is fine; it's fairly new and has nice linens, etc. Water pressure was low. Wifi was good. They seem understaffed. We arrived at 11:00 and was told our room would be ready by 12:00 but then didn't get into it until 15:00. They also had a sign posted indicating they no longer provide laundry service for guests, so I would assume you would need to carry into town. Breakfast was very enjoyable and the server was enthusiastic.

        Reviewed January 19, 2019

        We truly appreciate your letting us know about your experience as it is thru our guest’s feedback that we can make changes for the better. We do apologize that you found the water pressure in the rooms inadequate. Thank you too for your feedback on the unavailability of laundry service. We would like to inform you that we were able to work this out and now have this service available again. We hope you will return and stay with us again as we are eager to give you a better experience.

        Responded January 25, 2019
        Balai Adlao
        9.6
        Exceptional
        Nadine from United States
        Couple
        Deluxe Room
        Stayed 2 nights in December 2018

        Exceptional”

        Beautiful location. Great sunsets. Staff was wonderful. Got hurt (not in the resort) and staff took excellent care of me. Rooms could be better (need a full length mirror), breakfast more varied, but otherwise provides an excellent experience. Ideal for those wanting to miss the crowds.

        Reviewed January 17, 2019

        Thank you for sharing with us your personal feedback regarding your recent visit. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We hope to welcome you back in the future!

        Responded January 27, 2019
        Balai Adlao
        8.8
        Excellent
        Kaur from Estonia
        Couple
        Deluxe Room
        Stayed 3 nights in January 2019

        Highly recommended”

        Nice little hotel with a superb private beach area(google LIO Beach). Very clean rooms and very clean beach. High level service for the price. Next to airport(only 4 flights per day - so not too disturbing) and has their own airport shuttle. Quiet and really secure area. Restaurants and shops all around. This place was a really nice surprise! I would go back there.

        Reviewed January 15, 2019

        Thank you for taking the time to share with us your personal experience during your stay. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We hope to welcome you back in the future!

        Responded January 17, 2019
        Balai Adlao
        9.6
        Exceptional
        Jamie from Singapore
        Couple
        Deluxe Room
        Stayed 2 nights in August 2018

        Lovely beachfront!”

        Lio beach was really beautiful and it was such a relaxing place as it's not crowded.

        Reviewed April 23, 2019

        We are glad to read your positive feedback about your recent stay as this shows that you very much enjoyed our different services and facilities within the hotel and Lio Beach.

        Responded April 24, 2019
        Balai Adlao
        7.2
        Very good
        Heidi from United States
        Couple
        Deluxe Room
        Stayed 2 nights in March 2019

        Very good”

        Fine for a short stay. Towels provided for beach upon asking. Nice to be near airport with shuttle provided. Excellent wifi. Up and coming area. They need a plan for their sun deck area to maximize its potential. Staff effort readily apparent. Suggest face towel in addition to the bath towel provided in room.

        Reviewed March 22, 2019

        Thank you very much for taking the time to share your experience with us. We are pleased to know that you were happy with your choice of staying at Balai Adlao. It is our hope to welcome you back in the near future.

        Responded April 03, 2019
        Balai Adlao
        5.6
        JIA from Singapore
        Couple
        Deluxe Room
        Stayed 2 nights in March 2019

        Above average”

        slow service response: the security locker was faulty and i requested to have it checked but staff completely forgot about it until i had to call a few times. for the price i paid, room lacked many amenities such as bathroom slippers, hand towel and toilet glasses to rinse my mouth. bathroom was leaking water so it kept making the toilet floor wet. far from town so unless you rent a bike or take the free shuttle (which only takes 12 people a time), it is not convenient.

        Reviewed March 06, 2019

        Thank you very much for your feedback and bringing to our attention the recent unfortunate experiences you had during your stay. Please accept our deepest apologies for all the lapses in facilities and amenities as we can only imagine the disappointment you had over the series of unfortunate events that occurred during your stay. We also do apologize for the lack of urgency of our staff, we will ensure to make improvements with further training. We hope to be able to welcome you back in future as we are eager to give you a better experience.

        Responded March 14, 2019
        Balai Adlao
        9.2
        Exceptional
        Michelle from Philippines
        Group
        Deluxe Room
        Stayed 4 nights in April 2019

        Excellent Location”

        Excellent location! Great staff. Good breakfast.

        Reviewed May 28, 2019

        Thank you very much for giving us a review. Our utmost reward is to hear that we are able to satisfy our guests, we are glad to learn that we made you happy during your stay. We are certainly looking forward to being able to welcome you back in future.

        Responded May 30, 2019
        Balai Adlao
        8.0
        Excellent
        ann from Philippines
        Group
        Deluxe Room
        Stayed 4 nights in June 2018

        Lovely staff, good clean hotel, beware sensitive to mites ”

        Wilson (the manager), Joan (server at the resto), Jocelyn (front desk) and Dr Martin were all at the top of our lists for being very nice and amenable and at the very top was Vic (at the front desk) who was not only helpful but very thoughtful. They truly made our stay better. The hotel is good, clean, modern enough with a good location. However it being relatively new (is a year still new?) the beach or grounds have loads of mites which feasted on me after our 1st night leaving me with more than 36 red very itchy raised bumps! They apparently have that reaction with sensitive skin like mine as the rest of our group had no such bites. The staff were most kind changing our bed and beddings and getting the doctor to have a look at me who gave me topical ointments. The shuttle to town is a great benefit however guests need to be informed it’s 1 van per hour that’s fills up fast so the earlier one goes for a trip the better. On the downside is the food. Teresa the cook/chef-in-training made eggs for breakfast to suit all tastes. The days she wasn’t cooking were days 3-5 sets of eggs were rejected in our group of 6! The 4 mornings of breakfast buffet we had were highlighted by the Sunday buffet which had everything done right (Teresa was cooking the eggs,The bacon were crisp, the baked beans and the soup were nice and tasty)! The real low-point was our last lunch at their resto: one of us had a very odd Hainanese Chicken that didn’t have the broth-cooked rice, nor the usual sauces, the other had a pasta that was way over cooked to the point of pasta stuck together, with an unremarkable sauce that left the noodles swimming. The other restaurants in the property were overpriced for even their specialties were not very good. We had much more enjoyable meals at Maremegmeg and in town.

        Reviewed June 25, 2018
        10.0
        Exceptional
        Crispina from United States
        Family with young children
        Deluxe Room
        Stayed 4 nights in May 2018

        Would definitely recommend this hotel!”

        Stayed in this hotel with kids in first week of June. Close proximity to the airport and they provide free shuttle upon arrival. Love the forest atmosphere, but beware of mosquitoes. Please bring your OFF spray. Room is spacious, the restaurant is airconditioned and great atmostphere. I can’t stress enough about the staff, they are polite, very accomodating. I apologize of the few I forgot their names but Wilson and Vic were couple of the staff. Hotel is close proximity to the Lio beach, it is not white sand like Nacpan Beach. There are restaurants within walking distance, do try out El Nido Grill! Big serving and food is good! Free wifi and fast at the hotel. I would definitely come back and stay at this hotel if ever I am in El Nido, about 15 minutes drive via shuttle service to town proper. It is secluded and private.

        Reviewed June 05, 2018
        10.0
        Exceptional
        Alexandra from Romania
        Group
        Deluxe Room
        Stayed 8 nights in March 2018

        Perfect hotel !”

        Everything was perfect ! The hotel is situated in a wonderful location , the beach is not crowded very nice for long walks . Rooms very clean the breakfast was very good and varied and it changed every day . Good wifi in the room . Very good service the staff helped us with everything we needed. Very good ideea with the free shuttle bus to city center. I highly recommend this hotel !

        Reviewed April 01, 2018
        12345
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        Balai Adlao
        |Excellent 8.3
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        • Excellent location
        • Small Lagoon