Batu Caves Star Hotel
Batu Caves Star Hotel
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Standard Single - Room plan Batu Caves Star Hotel
Standard Single - Room plan
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Lobby Batu Caves Star Hotel
Lobby
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Lobby Batu Caves Star Hotel
Lobby
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Interior view Batu Caves Star Hotel
Interior view
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See map Batu Caves Star Hotel
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Review score
Location
4.5
See all 6 photos Batu Caves Star Hotel
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Removed from saved list
Value for money5.6
Distance to city center3.8 km
Location rating4.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km
  • 990 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Room service [24-hour]

Select your room
Deluxe Queen
Deluxe Queen
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
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Standard King
Standard King
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
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Family 4
Family 4
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 double beds
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Standard Queen
Standard Queen
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 queen bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
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Family 3
Family 3
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
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Standard Single
Standard Single
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 single bed
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Basic Family
Basic Family
...
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    More about Batu Caves Star Hotel

    More about Batu Caves Star Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Coffee Inlove Cafe
    6.8 km British, Cafe
    The Pub
    9.4 km British, Pub
    Estate
    9.6 km British, Italian
    Asian cuisine
    Asian cuisine
    Rani Vilas Restaurant Batu Caves
    250 m Asian, Vegan
    Kunang Kunang Restaurant
    410 m Asian
    One Plus Shabu-Shabu Restaurant
    2.5 km Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Canton Kitchen
    240 m Chinese
    Thong Lung Sang Seafood Restaurant
    3.7 km Chinese, Seafood
    Lui Cha King
    3.8 km Chinese

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (230)Booking.com Reviews (576)
    4.7
    /
    10
    Review score
    Cleanliness4.2
    Facilities3.8
    Location4.5
    Room comfort and quality5.2
    Service5.1
    Value for money5.6
    Provided by verified guests of Agoda
    All languages
    All guests (230)
    All room types

    Show reviews that mention 

    Showing 135 verified guest comments
    12345
    2.0
    Monika from Fiji
    Couple
    Standard Queen
    Stayed 4 nights in December 2018
    Rooms not as shown in picture's. ”
    We paid for 3 rooms but when went to see room it was all dirty and doors had pad locks not as what we saw on picture's. After complain we did not got our money back. We have done many booking with Agoda and did not expected this to happen. Strongly recommend to remove this hotel from list. I also have photos for evidence.
    Reviewed January 03, 2019
    4.0
    Mohd from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in December 2018
    Euwww”
    Asking for deposit is troublesome for solo traveler arriving late night just to get sleep. Got a room secluded and isolated just at the end of the walkway. Thus, mobile line is restricted. But, thanks to the slow wifi provided.
    Reviewed December 29, 2018
    2.0
    Monika from Fiji
    Couple
    Deluxe Queen
    Stayed 4 nights in December 2018
    Not as expected ”
    It's completely different to what's shown on picture's. After seen the room we had to checkout instantly and book another hotel. Not recommended.
    Reviewed January 07, 2019
    2.0
    Paranthaaman from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in September 2018
    Acceptable”
    I have never seen this kind of hotel in my life,damn worsened.. No towel,no any facilities, no lock door,no light on toilet. No staff to approach after 12midnight.no hot water,no ion box.nothing available.not secured car park.really useless hotel.i was very struggling on the day with my family.pls don't go to this hotel for any purpose.really stupid
    Reviewed September 19, 2018
    2.4
    Mohammad from Malaysia
    Couple
    Deluxe Queen
    Stayed 1 night in August 2018
    worst hotel ever”
    room is super dirty with cobwebs and dust everywhere. The whole hotel looks creepy and smells bad. Even the room stinks. Safety is questionable as most of the rooms don't have proper lock including the room I was initially given before I demanded for a room change. In the night, you can see drunk Indian men hanging around the hotel and drinking that you will be afraid to even walk out of your car and head to the hotel's entrance. No proper car park space. The only space provided is a small un-tar area. Overall stay was a total nightmare!
    Reviewed September 03, 2018
    2.0
    aznie from Malaysia
    Family with young children
    Family 4
    Stayed 2 nights in August 2018
    I HATE IT!!!”
    I will never come here again. The location to the hotel is very difficult. The entire hotel smells so bad. The lift was very old. No kettle, tissue, hanger or anything in the room. Its not worth the money.
    Reviewed August 21, 2018
    2.8
    Ng from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in July 2018
    Suckk hotel ever”
    1) The room LOCK is broke & replace with a simple pad lock (i really cant accept it) 2) Floor full of dust , smell and can see some hair and at the corner. 3) Bed consider average at least there is a new. 4) Air condition totally worst and i don't feel it is cool at all
    Reviewed July 27, 2018
    8.4
    Excellent
    syaz from Malaysia
    Solo traveler
    Standard Queen
    Stayed 1 night in December 2017
    It is a good stay”
    I booked this room for my brother. I review a lot of apps but Agoda is the best one and also the cheapest. I was so particular when it comes to choose the best room at affordable price. All I can say that, despite of negative comments in review section, my brother told me that the check in process was so smooth & very fast. The staffs are very good at their job. Room was clean, aircond was good, toilet also in good and in clean condition. The only problem that my brother have is the Wifi. Wifi is terrible, very difficult to connect. Better use your own internet data. I hope that this hotel can fix this issue in future. My advice, if you pay in advance through credit or debit card, please contact them and confirm your room status. Overall, a good value for money. Highly recommended for traveller or anyone who are looking for cheap hotel.
    Reviewed December 20, 2017
    8.0
    Excellent
    Bradley from Australia
    Business traveler
    Standard Queen
    Stayed 1 night in April 2016
    Good value budget hotel in Batu Cave area”
    This is my 2nd time returning to this hotel, so obviously they are doing a good job! The staff are very friendly and helpful, they genuinely are trying to create the best hotel in a very rundown area, and they are doing a good job of it. I'm amazed how many people complain... what are they expecting? For the price, it's great value. The only problem I had was that sometimes the WiFi stops working for a long time, and that's bad if I am working. Other than that, it's really good. If only the other guests would refrain from smoking when walking about... but can't blame the hotel for that, and you'll find that everywhere in Malaysia. Must keep that window at the end of the corridor closed because it lets mosquito in. If you must open it for ventilation, then put an insect screen. It would cost you less than $10 to put a screen on that window.
    Reviewed April 24, 2016
    10.0
    Exceptional
    stephen from United Kingdom
    Solo traveler
    Standard Queen
    Stayed 2 nights in March 2016
    Batu Star”
    Yes nice stay in a bit of real Malaysia ,it's an easy walk to the caves and plenty of life going on ,what struck me the most was it was so quiet,not 5 star but quiet overrides everything.Had a road side midnight snack 34p MAD!!!!and they refused a tip nice memories. Steve.
    Reviewed March 28, 2016
    8.0
    Excellent
    Bradley from Australia
    Business traveler
    Standard Queen
    Stayed 4 nights in February 2016
    Good value budget hotel”
    Good price, great inclusions, easy enough to find
    If you can't stand the sight of backpacks but you're on a limited budget, this is the hotel for you. Sure you could save yourself a few extra ringgit by staying at one of the dedicated backpacker and "el cheapo" places in Chinatown, but think of all the compromises you have to make. If you need to stay in Malaysia for any length of time, this place offers options that few hotels can match. Breakfast = Not too bad by Malaysian budget hotel standards, and if you've stayed in low cost hotels in Malaysia before then you know exactly what I'm talking about. The menu never changes and it's self-service. What's on offer is boiled eggs, hot dogs, baked beans, toast or bread. The toast (or bread) can be topped with butter, kaya, or strawberry jam (not always available). Sometimes idiots put the spoon from the butter in the jam, ruining it for others, so please don't be one of those people. Toast takes a long time to make because toaster only cooks one side of the bread at a time. Dinner = You have choices of a few small vendors that make hawker style stir fry on the spot, or there is a small open-air restaurant directly outside that serves a variety of Malaysian standard restaurant foods, plus a small burger stand that is sometimes occupied and does not show prices. Walk a little further and there are more choices, but mainly Indian food. The best place locally is the Thai restaurant *opposite* Wifada Seafood Restaurant (who take themselves too seriously)... they don't speak English, but if you can speak Malaysian or Thai, or you're willing to let fate decide what you eat, you could do a lot worse. Recommended: Ikan Stim 3 Rasa ("Pla Tu Sam Rod" in Thai), which is steamed mackerel served in a sweet and spicy Thai style sauce with just an edge of lime. Room = Comfortable bed, adequate shower with low pressure but working water heater, floor and bathroom clean.
    Reviewed February 18, 2016
    2.0
    Aini
    Couple
    Deluxe Queen
    Stayed 2 nights in December 2018
    Poor facilities & safety”
    My room at level 3 and suddenly lift malfunction without any memo attact at the lift enterance.. room condition and environment very bad.. poor safety lock at every room.. this hotel is the worst I’ve ever stay..
    Reviewed December 20, 2018
    3.2
    Sanmugam from Malaysia
    Family with teens
    Standard King
    Stayed 1 night in November 2018
    Family Trip transit at KL”
    Regret choosing the hotel via online for one night stay. Of course the rate is cheap, but the hotel located at shop lots where outside of shop lots full of mess & dirty. Totally not recommended to bring children nor your spouse to stay at the hotel. The environment is so smelly, poor maintenance, super slow service (waited to get pillows for 4 hrs). I will never go to such a place in future.
    Reviewed November 11, 2018
    2.4
    FEI from Malaysia
    Family with young children
    Standard Queen
    Stayed 1 night in June 2018
    Blacklisted hotel”
    The room is dirty and not hygiene with funny smell. They request for surcharge for switching to a better environment room. The staff are lack of knowledge to handle Agoda's orders. Disappointed and disgusting!
    Reviewed June 20, 2018
    2.4
    FEI from Malaysia
    Family with young children
    Standard Queen
    Stayed 1 night in June 2018
    Awful experience”
    The room is dirty and not hygiene with funny smell. They request for surcharge for switching to a better environment room. The staff are lack of knowledge to handle Agoda's orders. Disappointed and disgusting!
    Reviewed June 20, 2018
    2.4
    FEI from Malaysia
    Family with teens
    Family 4
    Stayed 1 night in June 2018
    Disappointing and disgusting experience”
    The room is dirty and not hygiene with funny smell. They request for surcharge for switching to a better environment room. The staff are lack of knowledge to handle Agoda's orders. Disappointed and disgusting!
    Reviewed June 20, 2018
    2.8
    FEI from Malaysia
    Family with young children
    Family 4
    Stayed 1 night in June 2018
    Disappointing and disgusting experience”
    The hotel had arranged a not hygiene room to us and request for surcharge for switching to a cleaner room. The staff was lack of knowledge and doesn't handle our inquiries well. It's a disappointing and disgusting experience.
    Reviewed June 20, 2018
    2.8
    Ananth from Malaysia
    Solo traveler
    Deluxe Twin
    Stayed 1 night in January 2018
    disappointed”
    this hotel doesnt look anything like on the picture. lack of cleanliness, linens were dirty and doubt if they even change it. at the point of check in, we witness an argument between a customer (family with kids) with check in (Chinese gentlement). Basically the customer not happy with the cleanliness of the room and the staff refused to entertain the customer . at the end the customer check out and left with much of regret. no refund were given.
    Reviewed February 12, 2018
    5.2
    Erenna
    Solo traveler
    Standard Queen
    Stayed 1 night in December 2018
    The hotel room was so small and smelly”
    The bedsheet the room i just cnt handle it. Not recommended at all unless you are desperate to find place to stay. 1 night might be okey more than tht sorry. But the staff is very friendly
    Reviewed December 17, 2018
    5.2
    Ridzuanshah from Malaysia
    Group
    Family 4
    Stayed 5 nights in November 2018
    Room not clean”
    room was not clean.
    Reviewed December 13, 2018
    12345
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    Batu Caves Star Hotel
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