Bayview Eden Hotel
Bayview Eden Hotel
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"Staff very pleasant and helpful."

Debbie

06 March 2018

Superior Twin Room - Room plan Bayview Eden Hotel
Superior Twin Room - Room plan
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Lobby Bayview Eden Hotel
Lobby
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Swimming pool Bayview Eden Hotel
Swimming pool
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Swimming pool Bayview Eden Hotel
Swimming pool
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See map Bayview Eden Hotel
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Very good
Location
7.9
See all 33 photos Bayview Eden Hotel
See all 33 photos
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Bayview Eden Hotel

Very good location
See what's nearby
Very good
From 416 reviewsSee what guests said
7.8
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
7.8
Very good
Room comfort & quality
Room with King Bed - Newly Renovated
Room with King Bed - Newly Renovated
...
  • Park view
  • 29 m²/312 ft²
  • 1 king bed
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Superior 2 Double Beds
Superior 2 Double Beds
...
  • Park view
  • 29 m²/312 ft²
  • 1 double bed
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King Suite
King Suite
...
  • Park view
  • 54 m²/581 ft²
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Park view
  • 49 m²/527 ft²
  • 1 king bed
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Superior King Room
Superior King Room
...
  • 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
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Superior Twin Room
Superior Twin Room
...
  • 29 m²/312 ft²
  • Non-smoking
  • 2 single beds
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Queen Room  - Disability Access
Queen Room - Disability Access
...
  • 29 m²/312 ft²
  • Non-smoking
  • 1 queen bed
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Single Room - Newly Renovated
Single Room - Newly Renovated
...
  • Park view
  • 29 m²/312 ft²
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Family Room
Family Room
...
  • 29 m²/312 ft²
  • Non-smoking
  • 2 double beds
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Superior Queen Room
Superior Queen Room
...
  • Park view
  • 29 m²/312 ft²
Enter dates to see prices
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More about Bayview Eden Hotel

More about Bayview Eden Hotel

"Staff was good."

Reviewed 02 February 2017

Daniel from Estonia

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Niche Cafe
20 m Australian
Little Kings Cafe
220 m Australian
Fleur Depot De Pain
240 m Australian, Cafe, French
Asian cuisine
Asian cuisine
@Rice
290 m Asian, Chinese
Six Degrees Cafe
300 m Asian
Orient East
780 m Asian, Australian, Chinese
Gluten Free
Gluten Free
Da Noi
1.4 km Gluten Free, Italian, Mediterranean
Ecco
1.4 km Gluten Free, Italian, Pizza
Fiesta Mexican Restaurant
1.7 km Gluten Free, Mexican

What they offer

"Room was clean and spacious."

thomas from Spain

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (416)Booking.com Reviews (882)
7.8
Cleanliness7.9
Facilities7.3
Location7.9
Room comfort and quality7.8
Service8.1
Value for money7.8
Provided by verified guests of Agoda
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Showing 371 verified guest comments
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4.4
Nartarsha from Australia
Couple
Superior King Room
Stayed 1 night in July 2018
A self proclaimed 4.5 staff hotel that feels more like a 3.5-4star.”
From a dingy underground car park off a back alley to a floor with no natural light it feels like a 3 star hotel. The room is nice enough but with no room slippers, robes or mini bar it was less than expected. The only fancy area was the foyer but the staff were vague & not in a hurry to help. When we called reception from our room they were too busy to talk so said they would call back but never did. The room service food was average & the cafe staff behaved like they had somewhere better to be.
Reviewed July 30, 2018
Dear Natarsha, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be reviewing your comments with respective departments in order to improve our customer service from our staff. Sincerely, Management
Responded August 01, 2018
Bayview Eden Hotel
10.0
Exceptional
Cas from Australia
Solo traveler
Superior King Room
Stayed 5 nights in April 2018
Very clean and comfortable, great location!”
Staff were helpful and pleasant. The beds are very comfortable!
Reviewed May 09, 2018
Dear Cas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded May 14, 2018
Bayview Eden Hotel
8.0
Excellent
Chris from Australia
Couple
King Suite
Stayed 4 nights in March 2018
Very good”
What I mean by facilities being awful is that there were no Foxtel channels in the rooms and the T.V.s are so old and out of date that at times they would just turn themselves off, they also had a great little kitchenette area but no toaster or microwave. Apart from that all was great.
Reviewed March 29, 2018
Dear Chris, Thank you for taking the time to share your feedback. We are currently in the process of upgrading our suites and this will include new T.V.s. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded April 03, 2018
Bayview Eden Hotel
4.8
Cosmina from Switzerland
Couple
Superior King Room
Stayed 1 night in February 2018
Acceptable”
Very old building, the breakfast wasn't good.
Reviewed March 28, 2018
Dear Cosmina, Thank you for taking the time to share your feedback. Your points of concern will be addressed with relevant departments. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded March 29, 2018
Bayview Eden Hotel
10.0
Exceptional
Paula from Australia
Family with young children
Superior 2 Double Beds
Stayed 1 night in March 2018
One night in Albert Park”
I cannot speak more highly of the staff at Bayview Eden, there was a blackout and I couldn't check in. The staff were calm and super helpful, once I checked in they were great, assisting with everything. Thank you
Reviewed March 12, 2018
Dear Paula, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded March 16, 2018
Bayview Eden Hotel
10.0
Exceptional
Maureen from Australia
Family with teens
Superior Twin Room
Stayed 2 nights in March 2018
Great service and staff went out of way to help . Most comfy beds ever and Daughter wanted one !”
Staff was so helpful. Left my glasses behind and they sent it to me by express delivery. Thoroughly recommended!
Reviewed March 10, 2018
Dear Maureen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded March 16, 2018
Bayview Eden Hotel
10.0
Exceptional
Debbie from Australia
Group
Superior Twin Room
Stayed 2 nights in March 2018
Great place to stay not far from the CBD”
I chose to stay here as I was seeing concerts at Rod Laver one night, and at the Palais in St Kilda the next night. This location was ideal as it was half way between Melbourne CBD and St Kilda. A tram stop was located just around the corner so I could easily travel between my destinations. The pool was also a great way to fill in time at the hotel. Staff very pleasant and helpful. The room was spacious and clean.
Reviewed March 06, 2018
Dear Debbie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded March 09, 2018
Bayview Eden Hotel
5.6
ian from Australia
Family with young children
Superior King Room
Stayed 1 night in February 2018
late check in”
I recently travelled to melb for a day procedure at the Alfred hospital with my son,daughter-in law and 2 year old granddaughter. we had a 4 hour drive to get me there in 35 degree heat and to be turned away and told we could not book in until after 3.00 pm was disgracefull. the 2 year old was hot and very tired and needed a bed but it made no difference to them they just refused to accommodate us. I have more time at the Alfred but will never book here again
Reviewed February 25, 2018
Dear Ian, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be making contact with you directly to discuss your feedback further. Sincerely, Management
Responded February 28, 2018
Bayview Eden Hotel
10.0
Exceptional
Jane from Australia
Couple
Superior King Room
Stayed 1 night in January 2018
Exceptional”
The staff, the service, the food, all was fantastic Great pool and next door is lovely old mansion that is part of the hotel
Reviewed January 11, 2018
Dear Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
Responded January 16, 2018
Bayview Eden Hotel
8.4
Excellent
Fernando from Australia
Family with young children
Superior 2 Double Beds
Stayed 11 nights in December 2017
Good times at Bayview”
Happy with the place, room cleaning was ok , but I would have loved my bottom sheets tucked in. We are a family of three, but the room only had cups, spoons and glassware for two, perhaps I should have asked...
Reviewed January 10, 2018
Dear Fernando, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded January 16, 2018
Bayview Eden Hotel
8.8
Excellent
Joe from Australia
Business traveler
Superior 2 Double Beds
Stayed 2 nights in December 2017
Excellent”
Very close to our office and great value for money.
Reviewed January 09, 2018
Dear Joe, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management
Responded January 16, 2018
Bayview Eden Hotel
9.2
Exceptional
thomas from Australia
Couple
Superior Twin Room
Stayed 2 nights in December 2017
Great hotel between city and Saint Kilda”
Room was clean and spacious. Bathroom with bath. Gym, spa and sauna on top floor with amazing views
Reviewed January 04, 2018
Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
Responded January 05, 2018
Bayview Eden Hotel
2.8
Yuksel from Turkey
Family with young children
Superior King Room
Stayed 1 night in December 2017
İncredibly unprofessional”
Lately chechecked in faced with the improper treatment of staff providing a room with nothing (i.e. Empthy minibar, no complimentary water even) and with an incident being unlocked room to the next room where Australian family sleeping!!! Guys shıcked and we do too being in such situation, nothing the hotel would improve except a simple excuse... was asked to pay an extra fee for parking, indeed was given for free due to a lot of improper situations caught...not really recommendable, would stay in another hotel which definitely could be better. This is my worst ever stayed hotel through agoda!!! After tens of booking through.
Reviewed December 28, 2017
Dear Yuksel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust. Sincerely, Management
Responded January 05, 2018
Bayview Eden Hotel
9.2
Exceptional
James from United Kingdom
Family with young children
Superior 2 Double Beds
Stayed 1 night in December 2017
Exceptional”
Friendly and helpful staff. Great room and facilities.
Reviewed December 21, 2017
Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
Responded December 27, 2017
Bayview Eden Hotel
9.6
Exceptional
Alex from Australia
Family with teens
Superior King Room
Stayed 1 night in October 2017
Brilliant”
Hotel was pricey, but with terrific facilities. Restaurant excellent, pool clean and good for laps. Lifts quick up and down - helpful staff
Reviewed November 02, 2017
9.2
Exceptional
Abigail from Philippines
Group
Superior King Room
Stayed 4 nights in September 2017
Exceptional”
Clean spacious room, comfortable beds, wonderful spotless bathroom with hot and cold water available. Very helpful and friendly staff. Slow wifi (upgrade to a faster one with a fee), the warm temperature adjustment doesnt seem to warm the room enough, but the cold temp is very functional!
Reviewed September 18, 2017
6.8
Good
Suzie from Australia
Couple
Queen Room - Disability Access
Stayed 5 nights in June 2017
Good”
Love that you have an indoor pool and treadmills, however, the treadmill handle bars are always sticky. They need a good rub down with strong detergent or similar. Good to have cool, clean water and towels on hand.
Reviewed June 13, 2017
5.2
Holger from Germany
Business traveler
Stayed 4 nights in May 2017
Overnight hotel for Chinese travel groups”
I would rate the entire old facility as a hostel. The 2 gyms (ground & 7th floor) don't deserve the name "gym". Breakfast room is like the breakfast - very simple but good for their main target group: Chinese! If you like that those people spit in the ashtray or bin basket close to you - here you are at the right place! All staff I had contact with was very friendly and helpful!!
Reviewed May 25, 2017
7.6
Very good
Adrea from Malaysia
Business traveler
Stayed 1 night in April 2017
Clean ”
tram station nearby Restaurant nearby Room very clean
Reviewed May 09, 2017
8.8
Excellent
Shreekaant from United Arab Emirates
Couple
Superior King Room
Stayed 4 nights in April 2017
It was a great experience ”
Firstly want to thank hotel staff for being very courteous and helping. specially Catherine our bartender.She was the best.
Reviewed April 24, 2017
12345
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