Best Western Mornington Hotel
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7.9
Very good
/10
(278 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Buckingham Palace2.79 km
  • St. James's Park3.21 km
  • British Museum3.67 km
  • Westminster Abbey3.78 km
  • Houses of Parliament3.88 km
  • Big Ben3.92 km
  • Camden Market4 km
  • London Eye4.16 km
  • Tower of London7.08 km
  • Tower Bridge7.16 km
  • Free Wi-Fi
    2018

    Best Western Mornington Hotel

    12, Lancaster Gate, Hyde Park, London, United Kingdom, W2 3LG - See map
    "Great buffet breakfast with everything you need to set you up for the day."
    Brian - 16 August 2018
    Exceptional reputation
    Recommended by 84% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent service
    8.2 rating for service
    Very good comfort
    7.6 room quality and comfort
    • 180 meters to public transportation

    • Located in heart of London

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in London in the last 24 hoursCompared to 28,073 London properties at Agoda for various dates
    Property ranking|Compared to 28,073 London properties
    See all rankings
    Location score
    8.6/10
    Service score
    8.2/10
    Cleanliness score
    8.3/10
    Room comfort score
    7.6/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money7.6
    Location rating8.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport15.8 km

    Rooms available at Best Western Mornington Hotel

    7.6
    Very good
    Room comfort & quality
    Family Room
    Family Room
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Economy Double Room
    Economy Double Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 double bed
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    Single Room
    Single Room
    ...
    • Room size: 11 m²/118 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
      Enter dates to see prices
      Executive Double Room
      Executive Double Room
      ...
      • Room size: 15 m²/161 ft²
      • Non-smoking
      • 1 double bed
      Enter dates to see prices
      Economy Double Room
      Economy Double Room
      ...
      • 1 double bed
      Enter dates to see prices
      Double Or Twin Executive
      Double Or Twin Executive
      ...
        Enter dates to see prices
        Triple room - Executive
        Triple room - Executive
        ...
          Enter dates to see prices

          What people love about Best Western Mornington Hotel

          • 8.8
            Excellent
            Location

            "A longer walk to Bayswater for souveniers, food and self service laundrette."

            ZAINAL

            |

            13 January 2019

          • 8.0
            Very good
            Location

            "It was in great area very close to tube and bus station!"

            Anna M.

            |

            18 December 2018

          • 10.0
            Exceptional
            Staff 

            "Beds, breakfasts and genuine kindness was exemplary."

            Joan

            |

            23 September 2018

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          More about Best Western Mornington Hotel

          More about Best Western Mornington Hotel

          8.0
          Very good

          "Breakfast is good specially staff who works in restaurant gi..."

          CHAMINDA N.

          |

          31 January 2016

          An overview

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          Most talked about facilities

          Breakfast
          20 mentions
          Housekeeping
          16 mentions
          Internet
          5 mentions
          Food & Dining

          What they offer

          10.0
          Exceptional
          Staff 

          "The hotel is cosy and the staff are well informed and the pl..."

          Priscilla

          |

          31 July 2016

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Continental
          Vegetarian
          Full English/Irish
          Gluten-free

          Nearby restaurants

          British cuisine
          British cuisine
          Bel Canto Restaurant
          50 m British, European, French
          Corus Hyde Park
          50 m British
          Craven Cafe
          140 m British, Cafe
          European cuisine
          European cuisine
          Ef's
          270 m European
          Angelus
          270 m European, French
          Stuzzico
          880 m European, Italian
          Asian cuisine
          Asian cuisine
          Olio Bar & Restaurant
          50 m Asian, British, Malaysian
          Tukdin
          200 m Asian, Gluten Free, Halal
          Nipa Thai
          200 m Asian, Gluten Free, Thai

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

          Show less

          What guests think of this property

          Overall rating
          8.2
          Excellent
          From 2840 reviews
          Provided by verified guests of
          Agoda Reviews (278)Booking.com Reviews (2562)
          Rating via Agoda7.9
          /
          10
          Cleanliness8.3
          Facilities7.4
          Location8.6
          Room comfort and quality7.6
          Service8.2
          Value for money7.6
          High score for London

          Most helpful reviews for Best Western Mornington Hotel

          Solo traveler
          Stayed 4 nights in April 2019
          Single Room
          Exceptional10.0
          Good location That was the first time I traveled to UK. The location of the hotel is great as it's only few minutes walk for the underground station. You can even go for a run at Kensington Gardens in the morning!
          HOIReviewed July 25, 2019
          Couple
          Stayed 1 night in May 2019
          Executive Suite
          Excellent8.8
          a bit of a disapointmentThe "suite" was a two level room with the bedroom upstairs, the downstairs comprised of a bathroom and a small very small lounge that was impractical it was a suite in name only Aside from that it was a good stay
          Denisfrom AustraliaReviewed June 18, 2019
          Couple
          Stayed 2 nights in May 2019
          Executive Suite
          Good6.4
          Disppointing "suite"The location and facilities were excellent however the "Suite" by definition was not a suite but rather a large bedroom with a downstairs access to the toilet and shower facilities and a tiny sitting room too small to use. having to get up in the middle of the night to navigate downwards steep winding staircase is dangerous, better use could be made of the space.
          Denisfrom AustraliaReviewed June 03, 2019
          Couple
          Stayed 3 nights in January 2019
          Economy Double Room
          Excellent8.8
          Near Halal EateriesFree Wifi. Comfy bed. A short walk to Tukdin Malaysian Restaurant. A longer walk to Bayswater for souveniers, food and self service laundrette. Near Lancaster Gate so easy to go to Oxford St. Bus 148 brings us to London Eye. Clean & modern ID. Enjoyed our stay here.
          ZAINALfrom SingaporeReviewed January 13, 2019
          Couple
          Stayed 4 nights in October 2018
          Twin Room
          Excellent8.4
          Really friendly hotel staffMy sister and I stayed here for a few days in the way back home. We found the location was pretty good. Less than 10 minutes walk to Paddington Station and a few minutes walk to Lancaster gate station. Decent cafes near by. Hotel staff was very friendly helpful. We enjoyed our stat here.
          Elissafrom AustraliaReviewed November 16, 2018

          Reviews of Best Western Mornington Hotel from real guests

          Overall rating
          8.2
          Excellent
          From 2840 reviews
          Provided by verified guests of
          Agoda Reviews (278)Booking.com Reviews (2562)
          Rating via Agoda7.9
          /
          10
          Cleanliness8.3
          Facilities7.4
          Location8.6
          Room comfort and quality7.6
          Service8.2
          Value for money7.6
          High score for London
          Rating
          9+ Exceptional (35)
          8-9 Excellent (50)
          7-8 Very Good (69)
          6-7 Good (23)
          <6 Below Expectation (24)
          Time of the year
          Mar - May (45)
          Jun - Aug (54)
          Sep - Nov (41)
          Dec - Feb (61)
          All guests (278)
          All room types
          All languages

          Show reviews that mention 

          Showing 201 verified guest comments
          12345
          10.0
          Exceptional
          HOI
          Solo traveler
          Single Room
          Stayed 4 nights in April 2019

          Good location ”

          That was the first time I traveled to UK. The location of the hotel is great as it's only few minutes walk for the underground station. You can even go for a run at Kensington Gardens in the morning!

          Reviewed July 25, 2019
          8.8
          Excellent
          Denis from Australia
          Couple
          Executive Suite
          Stayed 1 night in May 2019

          a bit of a disapointment”

          The "suite" was a two level room with the bedroom upstairs, the downstairs comprised of a bathroom and a small very small lounge that was impractical it was a suite in name only Aside from that it was a good stay

          Reviewed June 18, 2019
          6.4
          Good
          Denis from Australia
          Couple
          Executive Suite
          Stayed 2 nights in May 2019

          Disppointing "suite"”

          The location and facilities were excellent however the "Suite" by definition was not a suite but rather a large bedroom with a downstairs access to the toilet and shower facilities and a tiny sitting room too small to use. having to get up in the middle of the night to navigate downwards steep winding staircase is dangerous, better use could be made of the space.

          Reviewed June 03, 2019
          8.8
          Excellent
          ZAINAL from Singapore
          Couple
          Economy Double Room
          Stayed 3 nights in January 2019

          Near Halal Eateries”

          Free Wifi. Comfy bed. A short walk to Tukdin Malaysian Restaurant. A longer walk to Bayswater for souveniers, food and self service laundrette. Near Lancaster Gate so easy to go to Oxford St. Bus 148 brings us to London Eye. Clean & modern ID. Enjoyed our stay here.

          Reviewed January 13, 2019
          8.4
          Excellent
          Elissa from Australia
          Couple
          Twin Room
          Stayed 4 nights in October 2018

          Really friendly hotel staff”

          My sister and I stayed here for a few days in the way back home. We found the location was pretty good. Less than 10 minutes walk to Paddington Station and a few minutes walk to Lancaster gate station. Decent cafes near by. Hotel staff was very friendly helpful. We enjoyed our stat here.

          Reviewed November 16, 2018
          9.6
          Exceptional
          susan
          Solo traveler
          Twin Room
          Stayed 1 night in March 2019

          excellent little find”

          We got a great deal on Agoda, the room was beautiful for a small twin. Huge shower, tea and coffee making facilities and comfortable bed. We paid for a breakfast voucher for £10 and it was a beautiful breakfast, plenty of choice and GF bread on request. The hotel is 1 min from Hyde park and a stunning walk, 1 min from Lancaster Gate Tube station and bus stops at the front on Bayswater Road. This is a small boutique hotel. The reception and bar were immaculate. Staff very welcoming and best of all the hotel was quiet !!

          Reviewed March 28, 2019

          Dear Susan, Thank you for taking time to share your review with us. We are glad to read that you fully enjoyed staying in our property and that we helped you to make the most of your visit here. It's true that our location is absolutely amazing, just in front of Hyde Park. Moreover, we are delighted to see you highlighting how amazing was the team with the service provided during your stay. We sincerely hope to welcoming you back for your next trip over here in London. Warm regards Edouard Trottier Welcome-Office Manager

          Responded April 26, 2019
          Best Western Mornington Hotel
          8.8
          Excellent
          Parinya from Thailand
          Solo traveler
          Single Room
          Stayed 1 night in May 2019

          Single room in the basement”

          Pretty small bed, but compare with other hotel is fine, enough space for one person and clean room with standard facility, it locates in the basement but well it's very easy to access.

          Reviewed May 13, 2019
          10.0
          Exceptional
          Yee from Australia
          Solo traveler
          Single Room
          Stayed 1 night in August 2018

          Clean, friendly staff and great facilities”

          WiFi working very well and breakfast staff are very professional and good selection of food. Well designed lounge and I’m impressed with the facility’s in the room including Handy mobile which I can use. If I have to find a fault it is the location is about 15mins walk to Paddington station but 5 mins walk to Lancaster Gate. Otherwise this would be 100% perfect

          Reviewed August 26, 2018
          8.8
          Excellent
          Brian from United Kingdom
          Solo traveler
          Single Room
          Stayed 3 nights in August 2018

          Ideal for London weekend.”

          Very clean and presentable hotel. Ideal location to explore London with a tube station within easy reach. Staff were very courteous and treated you as a valued customer. The bedroom was rather small but fine for a single traveler who didn’t spend a lot of time in the room apart from sleeping. Great buffet breakfast with everything you need to set you up for the day.

          Reviewed August 16, 2018
          9.2
          Exceptional
          Wanwisa from Thailand
          Business traveler
          Single Room
          Stayed 5 nights in March 2018

          A smart and value option”

          The location and room condition were superb. Breakfast was good. Overall, very enjotable stay. Although, the wall was very thin that we could hear foot steps from the room next door or the hallway at night. Staff was helpful but should smile more.

          Reviewed March 23, 2018
          8.0
          Excellent
          Kevin from Italy
          Couple
          Economy Double Room
          Stayed 5 nights in November 2014

          Good location, modern feel”

          Location, cleanliness, simplicity

          The Best Western Mornington was perfect for our 5 night stay in London. Less than 10 minutes to Marble Arch and Oxford Street by bus, walking distance from Bayswater and Notting Hill, and a stone's throw from Hyde Park and Kensington Gardens. Rooms were on the small side but they are clean, nicely designed. The best part was probably the bathroom, which was modern and very clean. Finally, the lobby bar is a nice place to have a drink after a day out in London.

          Reviewed November 25, 2014
          8.7
          Excellent
          Zhen from Singapore
          Solo traveler
          Single Room
          Stayed 1 night in November 2014

          Good location and clean new rooms”

          location, clean, new rooms

          Small rooms - but regular as London rooms go. Hotel was recently upgraded so the rooms were nice, new and modern. I like that the upgraded look meant no dirty old carpets - wood flooring - and very modern bathroom. Location is right next to Hyde Park - close to Paddington and many tube stations.

          Reviewed November 05, 2014
          8.7
          Excellent
          Ruth from Singapore
          Family with young children
          Economy Double Room
          Stayed 6 nights in September 2014

          Convenient and clean hotel”

          Quiet, clean and convenient location

          Overall our stay was good. Staff were mostly friendly and helpful. The room was a little small but it was clean. However, no hot water for shower for one of the mornings during our stay, there was no bar fridge to store our food stuff and the wireless internet wasn't quite stable throughout our stay. Nonetheless, our 6nights at the Mornington was still a good one. Great for couples. Hotel conveniently located near tube and paddington train station and walking distance to Hyde Park. Would recommend this hotel to friends visiting London.

          Reviewed September 29, 2014
          8.0
          Excellent
          Michelle from Australia
          Couple
          Stayed 4 nights in August 2013

          great location, close to multiple Tube stations”

          comfortable, clean, location

          Great value for money. Cheap compared to many other hotels in London. Yet clean comfortable room. Friendly staff. Great location as very close to Tube stations so easy to get around London. Easy access to airport. Would definitely stay here again.

          Reviewed September 05, 2013
          8.3
          Excellent
          Panu from Thailand
          Couple
          Executive Suite
          Stayed 2 nights in August 2012

          Good service, great location, very small room”

          Good location

          Locate very near to LAncaster gate station. Also near to Hyde Park. The room was very small, I stay in suite room but still the room, was so small, but all funiesh were placed very well. If you are couple seeking for travel in london, not really spending time in hotel. This is your choice.

          Reviewed August 06, 2012
          8.0
          Excellent
          Ahmad from Malaysia
          Couple
          Economy Double Room
          Stayed 2 nights in March 2012

          Cute little room with 5 star features”

          Clean

          we came early due to connecting flight and the staffs are helpful with our luggage. they keep it and inform us after our room is ready. the room is small but with all 5 star features including bath tub and ironing board. the room is included with wifi and that is great! we had a good sleep with after shopping spree.

          Reviewed March 26, 2012
          6.4
          Good
          Craig from United Kingdom
          Solo traveler
          Single Room
          Stayed 1 night in January 2019

          Production line Hotel. ”

          A hotel chain that minimises on cost to the point of being uncomfortable. It is clearly about maximises profits and not offering a customer experience. No tea or coffee in the room even. Staff were friendly and helpful and breakfast was decent.

          Reviewed January 30, 2019
          10.0
          Exceptional
          Maureen from United Kingdom
          Couple
          Executive Double Room
          Stayed 3 nights in January 2019

          Mature couple ”

          Ideally situated close to Paddington train station and two minutes walk to Lancaster Gate tube station. Asked for double room with walk in shower facing a quiet street and got the whole package. Great selection for breakfast. No complaints.

          Reviewed January 25, 2019
          8.0
          Excellent
          Anna from Greece
          Couple
          Economy Double Room
          Stayed 3 nights in December 2018

          Very good”

          The hotel is very old! The carpet looked dirty because it was very old! ! The room was too small! You have nowhere to live your baggage! I know is London but this room was really small! It was in great area very close to tube and bus station! The breakfast was ok! The stuff friendly !

          Reviewed December 18, 2018
          9.6
          Exceptional
          Le from Singapore
          Couple
          Economy Double Room
          Stayed 4 nights in October 2018

          Comfortable place with good location ”

          Booked an Economy Double room and put in a special request for twin beds, hoping for an Economy Twin room. The hotel mistook and upgraded me to a Superior Twin room as they didn’t have a room type called Economy Twin. I offered to switch back to the Economy Double but the hotel let me stay in the Superior room anyway. That made my stay extremely pleasant. The rooms were comfortable and clean, came with a phone that we could call local and some international numbers for free. Showers were nice, strong and hot. Hotel was a seven minute walk from Paddington station but one minute walk from Lancaster Gate station. The buses at the station took you to many major tourist areas, and buses are waaaay cheaper than the subway. Kensington Gardens and Hyde Park are just opposite Lancaster Gate station. Pretty much a good base to explore London, and very much recommended for those who need to return to the hotel couple of times a day.

          Reviewed October 31, 2018
          12345
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          Best Western Mornington Hotel
          |Very good 7.9
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          • Excellent location
          • Buckingham Palace
          • Lancaster Gate Tube Station is within 0.18 km