Best Western Plus Buckingham International
Best Western Plus Buckingham International
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"Very well located and meals are very good."

Vicki

06 March 2018

Queen Room - Bed Best Western Plus Buckingham International
Queen Room - Bed
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Lobby Best Western Plus Buckingham International
Lobby
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Swimming pool [outdoor] Best Western Plus Buckingham International
Swimming pool [outdoor]
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Fitness center Best Western Plus Buckingham International
Fitness center
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Very good
Location
7.9
See all 41 photos Best Western Plus Buckingham International
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Best Western Plus Buckingham International

Very good location
See what's nearby
Excellent
From 213 reviewsSee what guests said
8.0
Recommended by 93% of guests
Value for money8.1
Distance to city center16.0 km
Location rating7.9
Nearest airportEssendon Airport (MEB)
Distance to airport28.5 km
Has restaurantYes
  • 530 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
3 Bedroom Deluxe Apartment
3 Bedroom Deluxe Apartment
...
  • 110 m²/1184 ft²
  • Non-smoking
  • 1 queen bed
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Three-Bedroom Townhouse
Three-Bedroom Townhouse
...
  • 110 m²/1184 ft²
  • Shower and bathtub
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3 Bedroom Apartment
3 Bedroom Apartment
...
  • 50 m²/538 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Standard Queen
Standard Queen
...
  • Pool view
  • 27 m²/291 ft²
  • 1 queen bed
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Three-Bedroom Townhouse
Three-Bedroom Townhouse
...
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    Superior Family Room
    Superior Family Room
    ...
    • Garden view
    • 35 m²/377 ft²
    • 2 single beds and 1 queen b...
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    Executive Spa Suite
    Executive Spa Suite
    ...
    • 35 m²/377 ft²
    • Non-smoking
    • 1 king bed
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    Queen Room
    Queen Room
    ...
    • Garden view
    • 25 m²/269 ft²
    • 1 queen bed
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    Twin Share Room
    Twin Share Room
    ...
    • Garden view
    • 26 m²/280 ft²
    • 1 single bed and 1 queen be...
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    Executive Room
    Executive Room
    ...
    • Garden view
    • 27 m²/291 ft²
    • 1 queen bed
    Enter dates to see prices
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    More about Best Western Plus Buckingham International

    More about Best Western Plus Buckingham International

    "Will definitely stay again."

    Reviewed 03 April 2017

    linda from Australia

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    Solo traveler

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Staff is friendly."

    Seow Y. from Malaysia

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    Couple
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (213)Booking.com Reviews (758)
    8.0
    Cleanliness8.2
    Facilities7.9
    Location7.9
    Room comfort and quality8.2
    Service8.2
    Value for money8.1
    Provided by verified guests of Agoda
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    Showing 185 verified guest comments
    12345
    10.0
    Exceptional
    linda from Australia
    Solo traveler
    Standard Queen
    Stayed 5 nights in July 2018
    Mum's taxi”
    Once again, another quick trip to Melbourne to play taxi to my mum. I have stayed at the Best Western several times, as its nice and close to mum. I have never had any problems before, except this time. My first night there, after a long flight etc... i just wanted to relax, ordered room service went to watch TV. No remote. I called Reception only to be told they couldn't do anything until the next morning. Fair enough, i guess. Play taxi to my mum (who's 88) all day, get back to hotel......still no remote. Another call to Reception, about half hour later the guy came down with remote. Problem fixed. But, I will stay there again, as the location is great, huge shopping complex few minutes up the road, easy access to major roads etc....
    Reviewed August 08, 2018
    Hi Linda, Thank you for letting us know about your experience with our hotel, we appreciate your feedback. We're terribly sorry that we did not resolve your issue straightaway. Immediate problem resolution to ensure our guests are comfortable is our number one priority. Please rest assured that we have spoken with the staff involved so that similar issues will be resolved far more efficiently in the future. Aside from this I hope you found your stay sufficiently comfortable, Kind Regards, Management
    Responded August 13, 2018
    Best Western Plus Buckingham International
    10.0
    Exceptional
    Gail from Australia
    Couple
    Standard Queen
    Stayed 1 night in May 2018
    Great stay!”
    Great hotel and enjoyable stay.
    Reviewed May 20, 2018
    Hi Gail, Thank you for your kind review, we appreciate your feedback! We're glad you had a nice stay, Regards, Management
    Responded August 14, 2018
    Best Western Plus Buckingham International
    4.8
    Szeto from Singapore
    Group
    Standard Queen
    Stayed 4 nights in April 2018
    Below Avg 4star Hotel”
    My friend and I arrived on the evening for checkin and enquired if there were two single bed instead of a single queen bed. The receptionist pleasantly surprised us with a complimentary upgrade to a Family Room. The location was good for us as we were there to visit a friend around Highett. However, cleanliness of the room can be improved. On our first night, we found some crisps on the carpet floor not vacuumed away. Pillow cases on both beds had a few strands of hair. The rubber surface of the hair dryer was so old that it was sticky and tacky. Checkout was easy as we did not consume anything from the minibar or had any meal service. However, few days later, I found that the hotel had charged AUD4.50 to my card. I emailed the hotel and they replied that we were charged for a lemonade. I emailed back to inform that we had informed the receptionist during checkout that we did not consume anything. They replied that they will refund back to my card. While they had resolved the issue, it was still an unnecessary alarm and luckily it was a small amount. Expecting more from a 4star hotel.
    Reviewed April 27, 2018
    8.4
    Excellent
    Vicki from Australia
    Group
    Family Room
    Stayed 1 night in March 2018
    Perfect for golf ladies ”
    Coming from a regional area we often need accommodation for a team of 3 to play in golf events at Melbourne sandbelt courses. Very well located and meals are very good. Comfortable, quiet and safe parking. Staff friendly and reasonable prices.
    Reviewed March 06, 2018
    7.6
    Very good
    Alan from United Kingdom
    Couple
    Standard Queen
    Stayed 2 nights in January 2018
    Just what we expected ”
    No pro no con
    Reviewed January 30, 2018
    8.8
    Excellent
    Peniga from Thailand
    Family with teens
    Superior Family Room
    Stayed 1 night in October 2017
    Best western standard.”
    Plenty of parking space. They have welcome apples at reception :) The room was big. Nice gym. The hotel is located in the suburb area which is a bit faraway if you want to visit the attractions in the city or go to the airport. The floor in the room was very cold. Anyways, I and my family enjoyed our stay here.
    Reviewed January 23, 2018
    8.8
    Excellent
    Kearen from Australia
    Business traveler
    Standard Queen
    Stayed 2 nights in January 2018
    A lot of character”
    Excellent location to Moorabbin Court
    Reviewed January 18, 2018
    10.0
    Exceptional
    linda from Australia
    Solo traveler
    Standard Queen
    Stayed 3 nights in October 2017
    good location.”
    I have stayed here a few times already as i fly from Perth to visit my 87 y/o mum, I had forgotten about the stairs :( If you don't want to drag your bags up the stairs, request a ground floor unit. Mum thought she would come and see the room and have a cup of tea but couldn't make it up the stairs. But overall, its a good place to stay, nice meals, friendly staff and good location. I will definitely stay again.....but ground floor this time :)
    Reviewed November 06, 2017
    8.0
    Excellent
    Seow from Malaysia
    Couple
    Standard Queen
    Stayed 1 night in November 2017
    Very cozy, easy to spot, nice hotel”
    The hotel is easy to locate. Staff is friendly. Breakfast is good. Room and toilet is clean.
    Reviewed November 06, 2017
    10.0
    Exceptional
    linda from Australia
    Solo traveler
    Executive Room
    Stayed 3 nights in June 2017
    mum's taxi”
    went to Melbourne so i could take my 87 y/o mum to different medical appointments and do a few things around her house. have stayed here before and its always been good.lovely staff, also very central and easy access to to shopping centres. enjoyed my stay, and it certainly wont be my last.
    Reviewed August 03, 2017
    7.2
    Very good
    Cameron from Australia
    Business traveler
    Standard Queen
    Stayed 2 nights in July 2017
    Comfortable but rooms inconsistent ”
    Stayed a few times, staff are good & rooms are clean although very inconsistent. Rooms, beds, pillows & shower pressure inconsistent throughout various rooms.
    Reviewed July 22, 2017
    9.6
    Exceptional
    Alphonsus from Singapore
    Family with teens
    3 Bedroom Apartment
    Stayed 3 nights in June 2017
    Well-furnished and well-maintained 3-bedroom house unit ”
    Could tell that the house unit with spacious front porch was well-maintained and made for an enjoyable stay. Signages to show location of this Best Western facility could perhaps be made more prominent to be seen from both sides of Nepean Highway. Moving around was not difficult whether to Melbourne city area or east to Yarra or down to Philip Island. Perhaps clear operating instructions could be printed and pasted on the wall next to the TV and the heating / airconditioning units; so that Best Western could avoid subjecting a less gadget-savvy user to spoil the gadgets. Best Western could perhaps afford maintenance staff to make quick functional check of house units before each new stay; the phone and the remote controls were not working when we moved in.
    Reviewed June 19, 2017
    10.0
    Exceptional
    Ruwan from Sri Lanka
    Couple
    Executive Room
    Stayed 2 nights in April 2017
    Quick stay”
    Good place to crash
    Reviewed May 20, 2017
    5.6
    Damien from Australia
    Couple
    Executive Spa Suite
    Stayed 1 night in March 2017
    Very dated”
    Not a bad spa not the best tho
    Reviewed April 05, 2017
    10.0
    Exceptional
    linda from Australia
    Solo traveler
    Executive Spa Suite
    Stayed 3 nights in March 2017
    Playing Taxi”
    Flew to Melbourne to 'play taxi' to my 86 y/o aunt, normally i have family with me so we stay near Docklands. First ever time i stayed out of the city. Oh...heaven sent. No city traffic etc... The Buckingham has a good location, shopping centre just up the road, awesome. Right on Nepean hwy so very handy. My room over looked the hwy but the double windows..great idea. No noise at all. will definitely stay again.
    Reviewed April 03, 2017
    7.2
    Very good
    Samantha from Australia
    Couple
    Standard Queen
    Stayed 1 night in March 2017
    Decent for one night”
    First impression was great, looks like a castle on the outside. Reception and check in was breezy and friendly staff. Unfortunately the room smelled very strong of what I think was alcohol?? The bed was quite firm and check out of 10am wasn't the best either so we didn't get much sleep. There's only a couple of places to stay in the area so I'll be trying the others next time.
    Reviewed March 30, 2017
    Dear Samantha, Thank you for your time to share feedback with us. I am disappointed to hear the room was smelling like alcohol and you didn't get enough sleep due to check out time at 10 am. Please accept my apology for any inconvenient. In regards to check out , we actually offer late check out until 12 noon free of charge on request. I would highly recommend you to contact reception for any of your queries, request or any problem may arise during your stay,we will try to rectify on the spot. Thank you again for choosing Buckingham International Hotel and we look forward to welcome you again. Regards, Bhuwan Shrestha
    Responded March 30, 2017
    Best Western Plus Buckingham International
    8.0
    Excellent
    puay from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in December 2016
    Value for money ”
    Friendly staff and nice room
    Reviewed December 07, 2016
    8.0
    Excellent
    Chia from Singapore
    Group
    Twin Share Room
    Stayed 1 night in October 2016
    Twin Share Room”
    3 of us were in the twin share room. Was at level 2 and no lift, but we are young traveller so not a issue for us. Liked the brick building. Very good shower with good pressure from the shower head :D
    Reviewed November 04, 2016
    8.0
    Excellent
    Dianne from Australia
    Couple
    Executive Room
    Stayed 1 night in October 2016
    nice stay”
    breakfast was great. staff are very helpful
    Reviewed October 29, 2016
    10.0
    Exceptional
    Gwenda from Australia
    Couple
    Stayed 2 nights in August 2016
    Great Value ”
    We stayed here for two nights in a standard queen room and were pleasantly surprised with our accomodation. The room was spacious and the bathroom was modern and spotless. The grounds were immaculate. .Despite being on a major road, there was no traffic noise. Breakfast was included in our package and was fresh and tasty.
    Reviewed September 01, 2016
    12345
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