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Beta Service Apartment
Beta Service Apartment
Beta Service Apartment
Beta Service Apartment
Beta Service Apartment
Beta Service Apartment
Beta Service Apartment

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8

Excellent

198 reviews

198 reviews

Children's activities2
View2
Housekeeping1
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Golden Bowling 60 m
Financial Park 100 m
Giant 100 m
Labuan Square 310 m
Labuan Marine Museum 480 m
Milimewah 560 m
International Sea Sport Complex 710 m
Labuan Town 710 m
Labuan Supermarket 760 m
Taman Awam Pantai Tanjung Purun 820 m

Beta Service Apartment

Financial Park Complex Labuan, Jalan Merdeka, Labuan Main Town, Labuan, Malaysia, 87000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Labuan Main Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Labuan Airport. Fitness center and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Inside city center

Check-in [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Balcony/terrace

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Fitness center

Swimming pool [outdoor]

Shops

Your dates are popular among travelersUsers are booking a place in Labuan every 34 minutes on Agoda.com
Value for money8.0
Location rating8.9
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport2.0 km

Rooms available at Beta Service Apartment

Grand Deluxe Three-Bedroom Apartment
...
  • Room size: 189 m²/2034 ft²
  • Sea view
  • 2 single beds & 1 single be...
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3 bedroom Deluxe
...
  • Harbor view
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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3 Bedroom Standard
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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Grand Deluxe Two-Bedroom Apartment
...
  • Room size: 156 m²/1679 ft²
  • Sea view
  • 1 queen bed & 1 double bed
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2 Bedroom Deluxe
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Standard Two-Bedroom Apartment
...
  • Room size: 156 m²/1679 ft²
  • Sea view
  • 1 queen bed & 1 queen bed
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Grand Deluxe One-Bedroom Apartment
...
  • Room size: 92 m²/990 ft²
  • Sea view
  • 1 sofa bed & 1 double bed
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2 Bedroom Standard
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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1 Bedroom Deluxe
...
  • Harbor view
  • Balcony/terrace
  • 1 queen bed
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Three Rooms Apartment
...
  • Room size: 127 m²/1367 ft²
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Beta Service Apartment?

Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Beta Service Apartment?

For those who wish to drive their own cars, Beta Service Apartment has a car park available for guests. Parking is available for an additional charge. Self-parking is conveniently available at the serviced apartment.

What are my dining options at Beta Service Apartment?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Beta Service Apartment?

Beta Service Apartment does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Beta Service Apartment?

The closest airport is Labuan Airport, 1.9 km away from Beta Service Apartment.

What are popular attractions near Beta Service Apartment?

Beta Service Apartment is located in Labuan Main Town area, which is famous for attractions such as Labuan Square, Labuan Marine Museum and Taman Awam Pantai Tanjung Purun.

What popular beaches are close to Beta Service Apartment?

Beta Service Apartment is located in the Labuan Main Town area, which includes Pancur Hitam Beach and Pohon Batu Beach.

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Explore the neighborhood

What people love about Beta Service Apartment

  • 10

    Exceptional

    "Suitable for big family"

    Sharmilah

    |

    25 February 2022

  • 10

    Exceptional
    Location

    "Huge apartment with good basic facilities, shopping mall at ground level of this apartment and walking distance to the attractive location in Labuan."

    Mohamad

    |

    9 December 2021

  • 10

    Exceptional
    Spaciousness

    "The price is affordable and it also spacious."

    Nursahira

    |

    27 December 2020

Overall rating:

8

Excellent
198 reviews
Cleanliness
7.5
Facilities
7.6
Location
8.9
Read all reviews >
More about Beta Service Apartment

More about Beta Service Apartment

Beta Service Apartment

Beta Service Apartment is the perfect choice for travelers who want to take in the sights and sounds of Labuan. Experience an urban escape in Labuan with a stay at Beta Service Apartment, with its exceptional location right in the city center. Keep your options open! Whatever your interests in Labuan, you'll access them conveniently with a stay at Beta Service Apartment, just 1.9 km from Labuan Airport.
At Beta Service Apartment, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the serviced apartment keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Beta Service Apartment. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Beta Service Apartment are designed and decorated to make guests feel right at home. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include linen service and air conditioning. Every stay is a new experience with various interesting room layout options at Beta Service Apartment, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. Beta Service Apartment caters to its guests varied dietary restrictions with cuisine types such as halal available.
Beta Service Apartment offers an excellent variety of recreational facilities. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility. Beat the hot weather with cooling water activities like fishing and diving.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Compared to the city's accommodation options, this serviced apartment scored higher than 82% of them for food and dining.
Guests who stayed at this serviced apartment have scored it higher than 86% of accommodations in the city.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 82% of other accommodations in Labuan.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Food & Dining

1 mention

View

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Swimming pool [outdoor]

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Valet parking

Available in all rooms

  • Balcony/terrace
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
Location
Financial Park Complex Labuan, Jalan Merdeka, Labuan Main Town, Labuan, Malaysia, 87000
Excellent
Location

8.9

Airports

  • Labuan Airport (LBU) - Malaysia
    2.0 km
  • Brunei International Airport (BWN) - Brunei Darussalam
    50.8 km

Hospital or clinic

  • Klinic Ramlee & partner
    950 m

Convenience store

  • Moorthy Mini Market Store
    430 m

Cash withdrawal

  • ATM
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until13:00

The property

  • Number of rooms 88

Reviews of Beta Service Apartment from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.5
Facilities7.6
Location8.9
Service8.3
Value for money8.0
High score for Labuan
Rating
9+ Exceptional (12)
8-9 Excellent (5)
7-8 Very Good (6)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (10)
Jun - Aug (8)
Sep - Nov (6)
Dec - Feb (12)
All guests (101)
All room types
All languages

Show reviews that mention 

Showing 38 verified guest comments
12
10.0
Exceptional
Nursahira from Malaysia
Couple
2 Bedroom Standard
Stayed 1 night in December 2020

The Best”

If you are travelling with family, Beta Apartment is a YES for you. The price is affordable and it also spacious. You can also cook here. Btw the building is connected with the UK (Financial Park) building which is a shopping building.

Reviewed December 27, 2020

See room deals

10.0
Exceptional
Mohamad from Malaysia
Family with teens
2 Bedroom Standard
Stayed 3 nights in August 2020

Strategic location”

Huge apartment with good basic facilities, shopping mall at ground level of this apartment and walking distance to the attractive location in Labuan.

Reviewed December 09, 2021

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10.0
Exceptional
Sharmilah from Malaysia
Family with teens
3 Bedroom Standard
Stayed 1 night in February 2022

Good location”

Suitable for big family

Reviewed February 25, 2022

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10.0
Exceptional
Mohd from Malaysia
Group
2 Bedroom Standard
Stayed 2 nights in July 2020

Excellent”

Very convenient.

Reviewed April 25, 2021

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8.0
Excellent
Suzianna from Malaysia
Family with young children
Standard Two-Bedroom Apartment
Stayed 1 night in June 2018

Convenient”

Convenient place for family or in groups. It's a bit far from the ferry terminal but taking Grab or taxy is no problem.

Reviewed February 01, 2019

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Hi Suzianna, Thank for staying with us at Beta service apartment, Labuan. Please be advised we do have schedule limousine services to the ferry terminal conveniently for six passengers. Thank you

Responded September 06, 2019
Beta Service Apartment
8.0
Excellent
yusoff from Malaysia
Family with teens
Standard Two-Bedroom Apartment
Stayed 1 night in March 2019

Value for money ”

Value for money. Good location

Reviewed March 23, 2019

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7.2
Very good
Ain
Group
3 Bedroom Standard
Stayed 1 night in September 2019

Very good”

One of the bedroom windows in Apartment 8- 06 cannot be close and lock. No lighting at the veranda. And one of the bathroom sinks is leaking.

Reviewed September 12, 2019

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4.8
asmawi from Malaysia
Family with young children
Standard Two-Bedroom Apartment
Stayed 1 night in June 2019

Need to improve the facility ”

the room and living room are big enough for us. But the only problem is the pantry unpleasant smell (stink odur) and we don’t dare to use it. One of the room air conditioning is not functioning, lodge a complaint twice to the reception but no action taken. 1.5/5 star rating from me. I won't stay there in future.

Reviewed June 22, 2019

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Dera En.Asmawi, Thank you for your time to feedback us. We shall take action for future guest comfort. For your information, the sliding door to the balcony has magnetic sensor whereby once you open the sliding door it will automatic cut-off the air conditioning to avoid room condensation. Thank you.

Responded September 06, 2019
Beta Service Apartment
4.8
Arthur from Malaysia
Family with young children
2 Bedroom Standard
Stayed 1 night in October 2019

Huge Space but Dirty and Aged”

Amazing location and it had a huge space. But the bed linens were appaling, condition of the apartment looked like it hasn't been refurbished since it's inception, which was probably abluy 20 years ago.

Reviewed October 21, 2019

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5.2
Alexander from Malaysia
Family with teens
2 Bedroom Standard
Stayed 1 night in October 2019

Above average”

Some people get cheap room other than.

Reviewed October 23, 2019

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4.4
SIRAJUDDIN from Malaysia
Family with young children
Grand Deluxe Three-Bedroom Apartment
Stayed 3 nights in March 2022

NOT READY STAYING PLACE IN THE HEART OF LABUAN”

Dirty is the first word I would describe the place. Great location but no parking space. SERIOUSLY??? EVERYTHING is still not ready. Please get your stuff ready before opening the place!!!

Reviewed March 06, 2022

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3.6
HASMAWATEH from Malaysia
Family with young children
3 Bedroom Standard
Stayed 1 night in October 2019

The deposit was not returned due to dirty towels, but dirty towels are always ready to be shipped We”

KEEP INFORMATION WHEN THE COTTON DOES NOT RETURN THE SERVICE DEPOSIT VERY LESS THAN HOUSKEEPING DIVISION

Reviewed October 21, 2019

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3.2
Maszalan from Malaysia
Solo traveler
3 Bedroom Standard
Stayed 2 nights in August 2020

Poorly maintained”

The apartment is poorly maintained. The balcony's sliding door cannot be locked. We stayed at 13th floor. Not recommended if you're staying w young children. The furniture stinks. Bau badan, bau bangla, you name it. Toilets drainage clogged. Water barely comes out from the pipe. There's a huge hole on the toilet ceiling. Not worth the $$$.

Reviewed August 06, 2020

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2.0
Noraziah from Malaysia
Business traveler
2 Bedroom Standard
Stayed 2 nights in January 2020

Aircond not functioning well”

I have mistakenly book room at beta apartment There is no free cancellation and the hotel did not assist or consider to refund for free cancellation eventho agoda have contact the hotel

Reviewed January 20, 2020

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9.6
Exceptional
Japhire from Malaysia
Business traveler
Standard Two-Bedroom Apartment
Stayed 1 night in December 2018

Great Place to stay”

Loved the apartment. Huge space with nice view of the harbour area. Only issue is could not get hot water to work, but since it was only 1 day, it was not a deal breaker. Would definitely stay here again!

Reviewed December 10, 2018

See room deals

Hi Japhire, thank you for the feedback. We wish to inform that the hot water system in our apartment is not centralise. It has individual unit with the capacity of 60 litre that will take time to get the hot water. We hope to see you again soon. Thank you

Responded February 18, 2019
Beta Service Apartment
8.8
Excellent
sarbanon from Malaysia
Family with teens
Grand Deluxe Two-Bedroom Apartment
Stayed 1 night in August 2018

one peaceful and calm night”

in need of a one night stay in the mids of high season. Luckily got this apartment. enough for a family with young children and olderly to stay peacefully.

Reviewed August 19, 2018

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7.6
Very good
Malvina from Malaysia
Group
3 Bedroom Standard
Stayed 1 night in April 2018

Group of friends weekend getaway”

Suitable for groups of 7-8. There are 3 bedrooms with attached bathrooms plus 1 bathroom in the living area, so it was very convenient for a big group. Spacious apartment with kitchen facilities. Attached with the mall - the place where you can buy chocolates, snacks and booze.

Reviewed June 06, 2018

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6.4
Good
Teng from Malaysia
Business traveler
3 Bedroom Standard
Stayed 1 night in April 2018

Great Location But Minimal Maintenance”

Great Location. Our 3 bedroom apartment is not in very good conditions. Air conditioning not working well, faulty locks, unit look aged, hot water supply takes a bit of time. Not so clean bedlinens and towels.

Reviewed April 17, 2018

See room deals

Dear Teng, We have taken note on your feedback seriously. We shall improve further to meet with our customer satisfaction. Thank you

Responded February 18, 2019
Beta Service Apartment
10.0
Exceptional
Magdalene from Malaysia
Family with young children
3 Bedroom Standard
Stayed 1 night in May 2018

Staf are very friendly”

Beautiful views n checking in time are not rigid

Reviewed June 04, 2018

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6.8
Good
jeff from Malaysia
Group
3 Bedroom Standard
Stayed 1 night in May 2018

Utensils”

We brought some food for supper. Only realised that no fork or spoon or chopsticks were available. However, plates and bowls were provided. I think there are areas of improvement.

Reviewed June 04, 2018

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Dear En.Jeff, We thank you for the feedback, our kitchen utensil such as fork and spoon are kept in in a separated compartment that you may have over look. However, do please call our reception for assistant. Looking forward to welcome you on your next visit. Thank for staying with us.

Responded February 18, 2019
Beta Service Apartment
12
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