7.9

Very good
/10
(233 reviews)See what guests said
View2
Children's activities1
Housekeeping1
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8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Golden Bowling 60 m
Financial Park 100 m
Giant 100 m
Labuan Square 310 m
Labuan Marine Museum 480 m
Milimewah 560 m
International Sea Sport Complex 710 m
Labuan Town 710 m
Labuan Supermarket 760 m
Taman Awam Pantai Tanjung Purun 820 m
Beta Service Apartment

"Would definitely stay here again!"

Japhire - 10 December 2018
 Beta Service Apartment
 Beta Service Apartment
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Free Wi-Fi

Beta Service Apartment

Financial Park Complex Labuan, Jalan Merdeka, Labuan Main Town, Labuan, Malaysia, 87000 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Garden

  • Fitness center

Cheaper than 67% of all properties in Labuan in the last 24 hoursCompared to 49 Labuan properties at Agoda for various dates
Value for money7.7
Location rating8.9
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport2.0 km

Rooms available at Beta Service Apartment

Grand Deluxe Three-Bedroom Apartment
...
  • Room size: 189 m²/2034 ft²
  • Balcony/terrace
  • 2 single beds & 1 single be...
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3 bedroom Deluxe
...
  • Harbor view
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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3 Bedroom Standard
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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2 Bedroom Deluxe
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Grand Deluxe Two-Bedroom Apartment
...
  • Room size: 156 m²/1679 ft²
  • Balcony/terrace
  • 1 queen bed & 1 double bed
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Standard Two-Bedroom Apartment
...
  • Room size: 156 m²/1679 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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Grand Deluxe One-Bedroom Apartment
...
  • Room size: 92 m²/990 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 double bed
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2 Bedroom Standard
...
  • City view
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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1 Bedroom Deluxe
...
  • Harbor view
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Two Room Apartment
...
  • Room size: 107 m²/1152 ft²
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Frequently asked questions

What time is check-in and check-out at Beta Service Apartment?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Beta Service Apartment?

For those who wish to drive their own cars, Beta Service Apartment has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the serviced apartment.

What are my dining options at Beta Service Apartment?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Beta Service Apartment?

Beta Service Apartment does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Beta Service Apartment?

Travel by air is easy with Labuan Airport only 1.9 km away from Beta Service Apartment.

What are popular attractions near Beta Service Apartment?

Beta Service Apartment is located in Labuan Main Town area, which is famous for attractions such as Labuan Square, Labuan Marine Museum and Taman Awam Pantai Tanjung Purun.

What popular beaches are close to Beta Service Apartment?

Beta Service Apartment’s Labuan Main Town neighborhood also includes Pancur Hitam Beach and Pohon Batu Beach.

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Overall rating:

7.9

Very good
233 reviews
Cleanliness
7.2
Facilities
7.2
Location
8.8
Read all reviews >
What travelers say they love:
Good location
yusoff from Malaysia
Family with older children
More about Beta Service Apartment

More about Beta Service Apartment

Nestled in the heart of Labuan Main Town, Beta Service Apartment is an ideal spot from which to discover Labuan. The excitement of the city center is only away. With its convenient location, the property offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Labuan property. Guests can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, luggage storage, airport transfer, family room.

All guestrooms feature a variety of comforts. Many even provide complimentary tea, dressing room, towels, complimentary instant coffee, separate living room to please the most discerning guest. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by recreational facilities such as private beach, fitness center, golf course (within 3 km), outdoor pool, diving. Superb facilities and an excellent location make Beta Service Apartment the perfect base from which to enjoy your stay in Labuan.

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Most talked about facilities

Food & Dining

1 mention

View

1 mention

Housekeeping

1 mention

What they offer

7.6

Very good

"Nice hotel"

Nordiyanah

|

29 October 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Beta Service Apartment from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.2
Facilities7.2
Location8.8
Service8.0
Value for money7.7
High score for Labuan
Rating
9+ Exceptional (5)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (4)
<6 Below Expectation (8)
Time of the year
Mar - May (6)
Jun - Aug (6)
Sep - Nov (6)
Dec - Feb (7)
All guests (75)
All room types
All languages

Show reviews that mention 

Showing 25 verified guest comments
12
10.0
Exceptional
Mohd from Malaysia
Group
2 Bedroom Standard
Stayed 2 nights in July 2020

Excellent”

Very convenient.

Reviewed April 25, 2021

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10.0
Exceptional
Nursahira from Malaysia
Couple
2 Bedroom Standard
Stayed 1 night in December 2020

The Best”

If you are travelling with family, Beta Apartment is a YES for you. The price is affordable and it also spacious. You can also cook here. Btw the building is connected with the UK (Financial Park) building which is a shopping building.

Reviewed December 27, 2020

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3.2
Maszalan from Malaysia
Solo traveler
3 Bedroom Standard
Stayed 2 nights in August 2020

Poorly maintained”

The apartment is poorly maintained. The balcony's sliding door cannot be locked. We stayed at 13th floor. Not recommended if you're staying w young children. The furniture stinks. Bau badan, bau bangla, you name it. Toilets drainage clogged. Water barely comes out from the pipe. There's a huge hole on the toilet ceiling. Not worth the $$$.

Reviewed August 06, 2020

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2.0
Noraziah from Malaysia
Business traveler
2 Bedroom Standard
Stayed 2 nights in January 2020

Aircond not functioning well”

I have mistakenly book room at beta apartment There is no free cancellation and the hotel did not assist or consider to refund for free cancellation eventho agoda have contact the hotel

Reviewed January 20, 2020

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2.0
siti from Brunei Darussalam
Family with young children
3 Bedroom Standard
Stayed 1 night in December 2019

Very good”

All good

Reviewed December 31, 2019

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5.2
Alexander from Malaysia
Family with teens
2 Bedroom Standard
Stayed 1 night in October 2019

Above average”

Some people get cheap room other than.

Reviewed October 23, 2019

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4.8
Arthur from Malaysia
Family with young children
2 Bedroom Standard
Stayed 1 night in October 2019

Huge Space but Dirty and Aged”

Amazing location and it had a huge space. But the bed linens were appaling, condition of the apartment looked like it hasn't been refurbished since it's inception, which was probably abluy 20 years ago.

Reviewed October 21, 2019

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3.6
HASMAWATEH from Malaysia
Family with young children
3 Bedroom Standard
Stayed 1 night in October 2019

The deposit was not returned due to dirty towels, but dirty towels are always ready to be shipped We”

KEEP INFORMATION WHEN THE COTTON DOES NOT RETURN THE SERVICE DEPOSIT VERY LESS THAN HOUSKEEPING DIVISION

Reviewed October 21, 2019

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7.2
Very good
Ain
Group
3 Bedroom Standard
Stayed 1 night in September 2019

Very good”

One of the bedroom windows in Apartment 8- 06 cannot be close and lock. No lighting at the veranda. And one of the bathroom sinks is leaking.

Reviewed September 12, 2019

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4.8
asmawi from Malaysia
Family with young children
Standard Two-Bedroom Apartment
Stayed 1 night in June 2019

Need to improve the facility ”

the room and living room are big enough for us. But the only problem is the pantry unpleasant smell (stink odur) and we don’t dare to use it. One of the room air conditioning is not functioning, lodge a complaint twice to the reception but no action taken. 1.5/5 star rating from me. I won't stay there in future.

Reviewed June 22, 2019

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Dera En.Asmawi, Thank you for your time to feedback us. We shall take action for future guest comfort. For your information, the sliding door to the balcony has magnetic sensor whereby once you open the sliding door it will automatic cut-off the air conditioning to avoid room condensation. Thank you.

Responded September 06, 2019
Beta Service Apartment
8.0
Excellent
yusoff from Malaysia
Family with teens
Standard Two-Bedroom Apartment
Stayed 1 night in March 2019

Value for money ”

Value for money. Good location

Reviewed March 23, 2019

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8.0
Excellent
Suzianna from Malaysia
Family with young children
Standard Two-Bedroom Apartment
Stayed 1 night in June 2018

Convenient”

Convenient place for family or in groups. It's a bit far from the ferry terminal but taking Grab or taxy is no problem.

Reviewed February 01, 2019

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Hi Suzianna, Thank for staying with us at Beta service apartment, Labuan. Please be advised we do have schedule limousine services to the ferry terminal conveniently for six passengers. Thank you

Responded September 06, 2019
Beta Service Apartment
6.0
Raja from Malaysia
Family with young children
Grand Deluxe Three-Bedroom Apartment
Stayed 1 night in December 2018

Above average”

Value for money

Reviewed December 25, 2018

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6.8
Good
Rosnani from Brunei Darussalam
Family with young children
Standard Two-Bedroom Apartment
Stayed 1 night in December 2018

This Apartment need Improved the cleanliness,some toilet bad smile,the kitchen’s sticky.”

Hopely the cleaner do it work more better.

Reviewed December 20, 2018

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Dear Rosnani, We have taken note on your feedback. We shall improve further to meet up your our client expectation. Thank you

Responded February 18, 2019
Beta Service Apartment
9.6
Exceptional
Japhire from Malaysia
Business traveler
Standard Two-Bedroom Apartment
Stayed 1 night in December 2018

Great Place to stay”

Loved the apartment. Huge space with nice view of the harbour area. Only issue is could not get hot water to work, but since it was only 1 day, it was not a deal breaker. Would definitely stay here again!

Reviewed December 10, 2018

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Hi Japhire, thank you for the feedback. We wish to inform that the hot water system in our apartment is not centralise. It has individual unit with the capacity of 60 litre that will take time to get the hot water. We hope to see you again soon. Thank you

Responded February 18, 2019
Beta Service Apartment
7.6
Very good
Nordiyanah from Brunei Darussalam
Family with young children
Grand Deluxe Three-Bedroom Apartment
Stayed 1 night in October 2018

Good location”

Nice hotel

Reviewed October 30, 2018

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8.8
Excellent
sarbanon from Malaysia
Family with teens
Grand Deluxe Two-Bedroom Apartment
Stayed 1 night in August 2018

one peaceful and calm night”

in need of a one night stay in the mids of high season. Luckily got this apartment. enough for a family with young children and olderly to stay peacefully.

Reviewed August 19, 2018

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6.8
Good
Laila from Brunei Darussalam
Group
3 Bedroom Standard
Stayed 2 nights in May 2018

Good”

The staffs are very warm and helpful. Giving quick respond to our needs.

Reviewed June 20, 2018

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Dear Laila, Thank for staying at Beta Service Apartment.

Responded February 18, 2019
Beta Service Apartment
7.6
Very good
Malvina from Malaysia
Group
3 Bedroom Standard
Stayed 1 night in April 2018

Group of friends weekend getaway”

Suitable for groups of 7-8. There are 3 bedrooms with attached bathrooms plus 1 bathroom in the living area, so it was very convenient for a big group. Spacious apartment with kitchen facilities. Attached with the mall - the place where you can buy chocolates, snacks and booze.

Reviewed June 06, 2018

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6.8
Good
jeff from Malaysia
Group
3 Bedroom Standard
Stayed 1 night in May 2018

Utensils”

We brought some food for supper. Only realised that no fork or spoon or chopsticks were available. However, plates and bowls were provided. I think there are areas of improvement.

Reviewed June 04, 2018

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Dear En.Jeff, We thank you for the feedback, our kitchen utensil such as fork and spoon are kept in in a separated compartment that you may have over look. However, do please call our reception for assistant. Looking forward to welcome you on your next visit. Thank for staying with us.

Responded February 18, 2019
Beta Service Apartment
12
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