Centara Watergate Pavilion Hotel Bangkok

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400

Highlights

Great Spa

There's a spa which is fantastic.
Location

Very nice hotel, close to platinum mall, pratunam market
Excellent room comfort & quality

Love the family room, this is the 2nd time we booked.
Great Breakfast

The break fast is also very delicious.
Full-sized bathtubs

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

Airport transfer

About us

Discover Centara Watergate Pavilion Hotel Bangkok, a trendy urban retreat with a rooftop bar, direct shopping access, and onsite spa. Ideal for lifestyle travelers seeking convenience and vibrancy. In the vibrant Pratunam neighborhood, the hotel offers easy access to shopping districts, lively markets, and delicious local street food. Indulge in exclusive facilities such as a gourmet restaurant, rejuvenating spa treatments, and attentive room service. Rooms offer modern comforts including air conditioning, complimentary Wi-Fi, and captivating city views. Explore nearby shopping hubs like MBK Center, Victory Monument, and Siam Paragon, perfect for two travelers looking for a dynamic and immersive Bangkok experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

17 travelers have booked today.

Cleanliness 9.0
Service 9.0
Location 8.8
Room comfort and quality 8.8

Based on 20,184 verified reviews

Cleanliness

9.0

Service

9.0

Location

8.8

Room comfort and qua...

8.8

Value for money

8.7

Facilities

8.4

tooltip

Nearest transportation options

Airport Rail Link Ratchaprarop Station is within 0.37 km

Makkasan Train Station is within 0.6 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 175 places in walking distance!

Parking
FREE
Walkable places
Watergate Pavillion
50 m
Country Road Fashions
170 m
Lee Fashion Tailor
220 m
The Neon Night Bazaar
240 m
Impressions Tailor
250 m
Popular landmarks
Siam Paragon
960 m
MBK Center (Ma Boon Khrong Center)
1.4 km
Jim Thompson House
1.5 km
Khaosan Road
4.9 km
Chatuchak Weekend Market
5.4 km
Closest landmarks
Neon Market Parking
200 m
Pratunam Pier
270 m
City Complex
290 m
Royal Asia Boutique
310 m
Gaysorn Shopping Center
310 m

Good to know

Value for money8.7
Location rating8.8
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.2 km

Select your room

1/9

Premium Family Residence King + Bunk Beds

39 m²/420 ft²
Max 2 adults
1 king bed and 1 bunk bed
Fits groups

9.2

Exceptional

Room comfort and quality

City view

1/9

Deluxe Family Residence King + Bunk Beds

34 m²/366 ft²
Max 2 adults
1 bunk bed and 1 king bed
Fits groups

9.1

Exceptional

Room comfort and quality

City view

1/7

Superior City View Twin

25 m²/269 ft²
Max 2 adults
2 single beds

9.0

Excellent

Room comfort and quality

City view

1/7

Superior City View Queen

24 m²/258 ft²
Max 2 adults
1 queen bed

9.0

Exceptional

Room comfort and quality

City view

1/7

Deluxe Suite City View Suite King

38 m²/409 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality

City view

1/6

Superior City View King

24 m²/258 ft²
Max 2 adults
1 king bed
Preferred by Couples

9.1

Exceptional

Room comfort and quality

City view

1/5

Deluxe City View King

25 m²/269 ft²
Max 3 adults
1 king bed

8.9

Excellent

Room comfort and quality

City view

1/5

Deluxe City View Twin

25 m²/269 ft²
Max 3 adults
2 single beds

8.9

Excellent

Room comfort and quality

City view

1/1

Deluxe Suite, 1 King Bed with Sofa bed, City View

43 m²/463 ft²
Max 5 adults
1 king bed

City view

1/1

Superior Room

24 m²/258 ft²
Max 3 adults
1 queen bed or 2 single beds

City view

Frequently asked questions

You can benefit from your stay at Centara Watergate Pavilion Hotel Bangkok a lot more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening even better.

Centara Watergate Pavilion Hotel Bangkok offers car park free of charge for all travelers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at Centara Watergate Pavilion Hotel Bangkok, indulge in your early morning or evening walk at nearby park which include Chalerm La Park, Santipharp Park, and Teletubby green.

Centara Watergate Pavilion Hotel Bangkok has a total of 281 rooms.

Verified past guests that have stayed at Centara Watergate Pavilion Hotel Bangkok had an average nightly stay of 3 nights at this property.

Past business travelers that have stayed at this property have given Centara Watergate Pavilion Hotel Bangkok an average rating of 8.5. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Centara Watergate Pavilion Hotel Bangkok an average rating of 9.2. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.

Centara Watergate Pavilion Hotel Bangkok’s neighborhood is Siam which consists of popular restaurants such as Go-Ang Pratu Nam Chicken Rice, Kuang Heng Pratu Nam Chicken Rice, and Kouen Sushi Bar | Siam Square 1.

Shopping options in Centara Watergate Pavilion Hotel Bangkok’s Pratunam neighborhood consists of Platinum Fashion Mall, Central World, and Siam Paragon.

More about Centara Watergate Pavilion Hotel Bangkok

More about Centara Watergate Pavilion Hotel Bangkok

Experience Luxury and Comfort at Centara Watergate Pavilion Hotel Bangkok

Welcome to the Centara Watergate Pavilion Hotel Bangkok, a splendid 4.0-star hotel that embodies the vibrant spirit of Thailand's capital. Nestled in the heart of Bangkok, this luxurious hotel offers an ideal retreat for both leisure and business travelers. With its prime location, you are just a 30-minute drive away from the airport, making it incredibly convenient for your arrival and departure. At Centara Watergate Pavilion, you can enjoy the ultimate in comfort and style with a total of 281 elegantly designed rooms, each equipped with modern amenities to ensure a relaxing stay. The hotel welcomes families with open arms, allowing children aged 2 to 11 to stay free of charge, making it an excellent choice for family getaways. Check-in is a breeze from 3:00 PM, and with a check-out time of 12:00 PM, you can savor every moment of your stay. Discover the perfect blend of luxury, convenience, and family-friendly hospitality at Centara Watergate Pavilion Hotel Bangkok.

Unwind and Indulge: Entertainment Facilities at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, guests are invited to immerse themselves in a world of relaxation and rejuvenation, complemented by a vibrant shopping experience. The hotel is strategically located near a plethora of shops, making it easy for visitors to explore the latest fashion trends, local handicrafts, and delightful souvenirs. Whether you’re seeking high-end boutiques or charming street markets, the nearby shopping options cater to every taste and budget, ensuring that your retail therapy is just a step away. After a day of exploring the bustling streets of Bangkok, retreat to the hotel’s exquisite spa for a truly indulgent experience. Offering a variety of massage therapies and wellness treatments, the spa is a sanctuary where you can unwind and recharge. From traditional Thai massages that soothe the body and mind to luxurious spa packages designed to pamper you from head to toe, the skilled therapists are dedicated to providing a serene escape. Whether you’re looking to relax after a busy day or simply want to treat yourself, the entertainment facilities at Centara Watergate Pavilion Hotel Bangkok promise an unforgettable experience of leisure and luxury.

Unleash Your Fitness Potential at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, staying active during your travels is a breeze, thanks to the hotel's exceptional sports facilities. The state-of-the-art fitness center is designed to cater to all your workout needs, whether you're an avid gym-goer or just looking to maintain your fitness routine while away from home. Equipped with modern exercise machines, free weights, and a variety of cardio equipment, the fitness center provides a vibrant and motivating environment to help you achieve your fitness goals. What sets this fitness center apart is that it is completely free for all guests, allowing you to enjoy a premium workout experience without any additional costs. With ample space to stretch and move, you can engage in everything from high-energy cardio sessions to strength training. Whether you're here for business or leisure, the Centara Watergate Pavilion Hotel Bangkok ensures that fitness is never compromised, making it the perfect choice for health-conscious travelers.

Convenience Facilities at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, convenience is a priority, ensuring that every guest enjoys a seamless and stress-free stay. The hotel offers 24-hour room service, allowing you to indulge in delectable meals at any hour, whether you’re craving a midnight snack or a leisurely breakfast in bed. For those traveling with special attire or needing to freshen up after a busy day, the laundry and dry cleaning services are at your disposal, providing a hassle-free solution to keep your wardrobe pristine. In addition, the daily housekeeping service ensures that your room remains a comfortable sanctuary throughout your stay. Safety is paramount, and guests can take advantage of safety deposit boxes available at the hotel, providing peace of mind for your valuables. The concierge is ready to assist with any inquiries or arrangements you may need, from booking tours to securing dining reservations. Stay connected with free Wi-Fi in all rooms and in public areas, allowing you to share your Bangkok adventures in real-time. For those who smoke, a designated smoking area is conveniently located on-site. With luggage storage available, you can explore the vibrant city of Bangkok without the burden of your bags, making your stay at Centara Watergate Pavilion Hotel both enjoyable and effortless.

Seamless Travel Experience at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, convenience is at the forefront of your travel experience, particularly when it comes to transport facilities. The hotel offers an efficient airport transfer service, ensuring that you arrive at your accommodation with ease and comfort from Suvarnabhumi Airport or Don Mueang International Airport. This hassle-free option allows you to relax and enjoy the scenic views of Bangkok as you make your way to the hotel, setting the tone for a delightful stay. For those who prefer to explore the city at their own pace, the hotel features a spacious car park available free of charge. This means you can easily rent a vehicle or drive your own, without the worry of additional parking fees. With the hotel’s prime location in the heart of Bangkok, you can conveniently access the city’s vibrant attractions, shopping districts, and cultural landmarks, all while enjoying the peace of mind that your vehicle is safely parked just steps away.

Luxurious Comfort Awaits in Every Room at Centara Watergate Pavilion Hotel Bangkok

Step into a world of refined elegance at Centara Watergate Pavilion Hotel Bangkok, where every room is designed to provide an unparalleled level of comfort and convenience. Each accommodation is equipped with air conditioning to ensure a refreshing retreat from the bustling city outside. Enjoy the plush touch of bathrobes as you unwind after a day of exploration, while the daily newspaper keeps you updated on the latest happenings. For your entertainment, a state-of-the-art television with satellite and cable channels is at your disposal, alongside a mini bar stocked with delightful refreshments. Your comfort is further enhanced with thoughtful amenities such as a hair dryer, coffee/tea maker, and complimentary bottled water, ensuring you feel right at home. Each room also features a refrigerator to keep your snacks and drinks chilled, and an assortment of toiletries that add a touch of luxury to your stay. The blackout curtains allow for a restful night’s sleep, while towels and complimentary instant coffee and tea are provided to make your mornings more enjoyable. At Centara Watergate Pavilion, every detail is meticulously crafted to create a sanctuary of relaxation amidst the vibrant energy of Bangkok.

Culinary Delights at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, dining is a delightful experience that caters to every palate and desire. Guests can indulge in a sumptuous breakfast buffet each morning, featuring a wide array of international and local dishes that set the tone for a day of exploration in the vibrant city of Bangkok. For those seeking a lighter fare, the continental breakfast offers a selection of fresh pastries, fruits, and beverages, ensuring a refreshing start to your day. The hotel's inviting coffee shop serves as the perfect spot for a casual meet-up or a moment of relaxation, where you can sip on expertly brewed coffee or enjoy a selection of delectable snacks throughout the day. For a more formal dining experience, the on-site restaurant presents a thoughtfully curated menu that highlights both Thai and international cuisine, crafted from the freshest ingredients. With the convenience of 24-hour room service, guests can savor delicious meals in the comfort of their rooms, making it easy to unwind after a busy day of sightseeing or meetings. Daily housekeeping ensures that your dining experience is complemented by a pristine environment, allowing you to fully immerse yourself in the culinary offerings at Centara Watergate Pavilion.

Explore the Diverse Room Offerings at Centara Watergate Pavilion Hotel Bangkok

At Centara Watergate Pavilion Hotel Bangkok, guests can choose from a variety of thoughtfully designed accommodations that cater to different needs and preferences. The Deluxe Family Residence, with its spacious layout of 34 square meters, features the option of a King Bed or Bunk Beds, making it perfect for families seeking comfort and convenience. For those traveling solo or with a companion, the Deluxe Twin Room and Deluxe Double Room provide cozy retreats with modern aesthetics, ensuring a restful stay. The Superior Double Room and Superior Twin Room offer additional options for guests who appreciate a touch of elegance in their surroundings, while the Deluxe City View rooms provide a stunning vista of the vibrant cityscape, inviting guests to unwind as they take in the sights of Bangkok. For families looking for extra space, the Premium Family Residence, spanning 39 square meters, combines luxury with practicality, featuring a King Bed alongside Bunk Beds. The Deluxe Suite City View Suite King, at 38 square meters, promises an elevated experience with ample space and breathtaking views. Booking these exquisite rooms on Agoda not only guarantees the best prices available but also ensures a hassle-free experience, allowing you to focus on creating unforgettable memories in the heart of Bangkok.

Discover the Vibrant Heart of Pratunam, Bangkok

Nestled in the bustling heart of Bangkok, Pratunam is a vibrant district that pulses with energy and excitement. Known for its iconic markets and shopping centers, this area is a paradise for fashion lovers and bargain hunters alike. The famous Pratunam Market, with its maze-like alleys filled with colorful stalls, offers everything from trendy clothing to unique accessories at unbeatable prices. Just a stone's throw away, the Platinum Fashion Mall beckons with its multi-story haven of wholesale fashion, perfect for those looking to refresh their wardrobe without breaking the bank. As you wander through the streets, the aroma of street food wafts through the air, inviting you to indulge in local delicacies that are as delicious as they are affordable. Beyond shopping, Pratunam is also a gateway to some of Bangkok's most popular attractions. The nearby Erawan Shrine, renowned for its beautiful architecture and spiritual significance, draws both locals and tourists who come to witness traditional Thai dance performances and pay their respects. For those seeking a taste of the city's rich culture, a short stroll will lead you to the vibrant streets of Ratchaprasong, where luxury hotels, fine dining, and lively nightlife converge. Whether you're exploring the bustling markets, sampling street food, or soaking in the local culture, Pratunam offers a dynamic experience that captures the essence of Bangkok's charm and allure.

Getting to Centara Watergate Pavilion Hotel Bangkok from Nearby Airports

Traveling to Centara Watergate Pavilion Hotel Bangkok from the nearest airport, Suvarnabhumi Airport (BKK), is a seamless experience that sets the tone for your stay in the vibrant heart of Bangkok. Upon landing, you can opt for a taxi, which is readily available at the airport's designated taxi stand. The journey typically takes around 30 to 45 minutes, depending on traffic, and offers a glimpse of the bustling city as you make your way through the lively streets. Alternatively, you can choose the Airport Rail Link, which provides a quick and efficient ride to Phaya Thai Station. From there, a short taxi ride will take you directly to the hotel, allowing you to enjoy both the convenience and the local sights along the way. For those arriving at Don Mueang International Airport (DMK), the process is just as straightforward. Taxis are available outside the arrivals area, and the ride to Centara Watergate Pavilion Hotel Bangkok will take approximately 30 to 50 minutes. If you prefer public transport, you can take a bus to Mo Chit BTS Station and then hop on the Skytrain to Chit Lom Station, which is just a short walk from the hotel. Regardless of your arrival point, the journey to this luxurious hotel in the Pratunam district is filled with opportunities to soak in the essence of Bangkok, making your travel experience as enjoyable as your stay.

Explore the Vibrant Surroundings of Centara Watergate Pavilion Hotel Bangkok

Nestled in the heart of Bangkok, the Centara Watergate Pavilion Hotel offers guests a gateway to some of the city's most iconic landmarks. Just a stone's throw away is the Baiyoke Sky Tower, the tallest building in Thailand. Standing at 304 meters, it boasts an observation deck that provides panoramic views of the bustling cityscape, making it a must-visit for photography enthusiasts and sightseers alike. The vibrant atmosphere surrounding the tower is filled with markets and street food vendors, offering a taste of local culture right at your doorstep. Another nearby attraction is the Victory Monument, a significant landmark that commemorates Thailand's victory in the Franco-Thai War. The monument is not only a historical site but also a bustling hub of transportation, with numerous bus routes connecting you to various parts of the city. For those interested in culture and history, the Suan Pakkad Palace is a short distance away. This former royal residence now serves as a museum, showcasing traditional Thai art and antiques. With such a rich tapestry of attractions surrounding the Centara Watergate Pavilion Hotel, guests are sure to find themselves immersed in the vibrant energy of Bangkok.

Convenient Access to Bangkok's Public Transport from Centara Watergate Pavilion Hotel

Centara Watergate Pavilion Hotel Bangkok is strategically located near some of the city's most essential public transport stations, making it an ideal base for exploring the vibrant capital. Just a short distance away, the Victory Monument BTS Station offers swift access to the Skytrain network, allowing guests to glide effortlessly through Bangkok’s bustling streets. With its central position, travelers can easily reach popular destinations such as Siam Paragon and Chatuchak Weekend Market, all while enjoying the stunning views of the cityscape from the elevated train. For those arriving from the airport, the Airport Rail Link Ratchaprarop Station is conveniently close, providing a direct connection to Suvarnabhumi Airport. This efficient rail service ensures that guests can transition from flight to relaxation in no time. Additionally, the Airport Rail Link Phaya Thai Station is another nearby option, linking passengers to the BTS Skytrain for further exploration of Bangkok. Not to be overlooked, Makkasan Train Station also lies within easy reach, offering intercity train services for those looking to venture beyond the city limits. With these excellent transport options at your doorstep, Centara Watergate Pavilion Hotel Bangkok places you right in the heart of the action, ready to experience all that this dynamic city has to offer.

Culinary Delights Surrounding Centara Watergate Pavilion Hotel Bangkok

The Centara Watergate Pavilion Hotel Bangkok is perfectly situated among a vibrant tapestry of culinary options that cater to every palate. Just a stone's throw away, you can savor authentic Thai flavors at **Mallika**, where traditional recipes come alive in a charming setting. For those craving the bold tastes of northeastern Thailand, **Tida Esarn** offers a delightful selection of spicy dishes that are sure to tantalize your taste buds. If you're in the mood for a casual dining experience, **Victory Point** presents a relaxed atmosphere with a menu that appeals to both locals and tourists alike. For a lively night out, **Club Culture** promises an energetic vibe complemented by delicious cocktails and a diverse menu. For music lovers, the **Saxophone Pub & Restaurant** is a must-visit, featuring live jazz performances paired with a delectable array of Thai and international dishes. Unwind at the **Water Bar**, where refreshing drinks and light bites await you. If you're in the mood for something unique, **Ai-Jook** serves up a fusion of flavors that will leave you wanting more. For a taste of Middle Eastern cuisine, **Al-Sana** offers a delightful experience with its rich spices and aromatic dishes. Meanwhile, **Asian Delight Indian Restaurant & Bar** caters to fans of Indian cuisine with its extensive menu of curries and tandoori specialties. Finally, elevate your dining experience at the **Attica Sky Lounge**, where stunning city views and a chic ambiance create the perfect backdrop for enjoying exquisite dishes and crafted cocktails. Each of these restaurants contributes to the vibrant culinary scene surrounding the hotel, ensuring that every meal is an adventure.

Shopping Haven at Your Doorstep

Nestled in the vibrant heart of Bangkok, Centara Watergate Pavilion Hotel offers unparalleled access to a treasure trove of shopping landmarks that cater to every taste and preference. Just a stone's throw away, Gaysorn Shopping Center beckons with its luxurious boutiques and designer brands, perfect for those seeking high-end fashion. For a more eclectic shopping experience, Century Plaza is nearby, featuring a mix of trendy shops and unique finds. Embrace the local craftsmanship at Bangkok Dolls, where you can discover exquisite handmade dolls that make for perfect souvenirs. Fashion enthusiasts will delight in the offerings from Country Road Fashions and Lee Fashion Tailor, both known for their stylish apparel and personalized services. If you're looking to tailor your wardrobe, Express Tailor and Impressions Tailor provide expert tailoring services to ensure a perfect fit. The bustling Grand Diamond Plaza and Indra Square are also within easy reach, offering a myriad of shops and stalls that showcase everything from clothing to accessories. Lastly, Krung Thong Plaza adds to the shopping excitement with its diverse selection of goods, making your stay at Centara Watergate Pavilion Hotel a gateway to an unforgettable retail adventure.

Affordable Luxury at Centara Watergate Pavilion Hotel Bangkok

Nestled in the vibrant heart of Bangkok, the Centara Watergate Pavilion Hotel offers an exceptional blend of luxury and affordability, with room prices ranging from $101 to $150 per night. This competitive pricing positions it as a premium choice for travelers seeking comfort and style without straying too far from their budget. With its modern amenities and chic design, guests at Centara Watergate can indulge in a lavish experience that goes beyond the ordinary, making it a standout option in the bustling city. When compared to the average hotel room price in Bangkok, which typically falls between $76 and $100, the Centara Watergate Pavilion Hotel provides a compelling value proposition. While it may sit at a slightly higher price point, the added benefits of its prime location, top-notch facilities, and exceptional service make it worth every penny. Visitors can enjoy easy access to the city's renowned shopping districts, cultural landmarks, and culinary delights, all while enjoying the comforts of a hotel that prioritizes guest satisfaction and memorable experiences.

Exceptional Service and Prime Location at Centara Watergate Pavilion Hotel Bangkok

Guests consistently rave about the outstanding service and warm hospitality at Centara Watergate Pavilion Hotel Bangkok. Many reviews highlight the friendly and helpful nature of the hotel staff, who go above and beyond to ensure a pleasant stay. Visitors appreciate the attentive room service and the overall great experience they had during their time at the hotel. It's no surprise that guests express their eagerness to return, with numerous recommendations to friends and family, emphasizing the hotel's welcoming atmosphere. The hotel's prime location further enhances its appeal, making it a favorite among travelers. Guests enjoy easy access to local attractions and amenities, allowing them to explore Bangkok with convenience. Coupled with a delightful breakfast and comfortable accommodations, Centara Watergate Pavilion has carved a niche for itself as a top choice for visitors. With such glowing reviews, it's clear that this hotel is a perfect blend of excellent service and strategic location, making it a must-visit destination in the heart of Bangkok.

Exceptional Experiences Await at Centara Watergate Pavilion Hotel Bangkok

Centara Watergate Pavilion Hotel Bangkok stands out as a premier destination for travelers seeking both comfort and convenience in the heart of Thailand's bustling capital. With an impressive overall rating of 8.7, guests consistently praise the hotel's commitment to providing a welcoming atmosphere and outstanding service. The cleanliness of the hotel shines through with a remarkable score of 8.9, ensuring that every corner is meticulously maintained for a refreshing stay. Visitors can unwind in the comfort of their rooms, which boast an impressive rating of 8.8, making it a perfect retreat after a day of exploring the vibrant city. The hotel's strategic location also contributes to its high ratings, achieving an 8.7 for location, allowing guests to easily access Bangkok's renowned shopping districts and cultural landmarks. The staff's performance is another highlight, with a stellar rating of 8.9, reflecting their dedication to making every guest feel valued and cared for. While the food and dining options received a score of 7.6, the overall experience at Centara Watergate Pavilion Hotel Bangkok is enhanced by the inviting ambiance and the array of facilities available, making it an excellent choice for travelers looking for a memorable stay in Bangkok.

Show less

Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-slip grab bar
  • Non-smoking
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Café 9
  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte
Walk
  • Cuisine: International
  • Menu: Buffet
Infuze
  • No additional information available

Location

567 Ratchaprarop Road Makkasan, Pratunam, Bangkok, Thailand, 10400

Excellent8.8

Location

Airports
  • Don Mueang International Airport (DMK)
    19.2 km 27 min drive
  • Suvarnabhumi Airport (BKK)
    23.5 km 27 min drive
Public transportation
  • Airport Rail Link Ratchaprarop Station
    370 m 7 min walk
  • Makkasan Train Station
    600 m
Hospital or clinic
  • clover
    320 m
Shopping
  • Chatuchak Weekend Market
    5.4 km
Convenience store
  • 7 Eleven
    280 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Siam Paragon
    960 m
  • MBK Center (Ma Boon Khrong Center)
    1.4 km
  • Jim Thompson House
    1.5 km
  • Khaosan Road
    4.9 km
  • Chatuchak Weekend Market
    5.4 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    5.4 km
  • Wat Phra Chetuphon
    5.4 km
  • The Grand Palace
    5.5 km
  • Wat Arun
    5.8 km
  • Asiatique - The Riverfront
    6.7 km
Nearby landmarks
  • Watergate Pavillion
    50 m
  • Country Road Fashions
    170 m
  • Neon Market Parking
    200 m
  • Lee Fashion Tailor
    220 m
  • The Neon Night Bazaar
    240 m
  • Impressions Tailor
    250 m
  • Trimurti Shrine
    250 m
  • Indra Square
    260 m
  • Talad Neon
    270 m
  • Pratunam Pier
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This hotel does not have a swimming pool available for guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)30
  • Airport transfer fee1700 THB
Extras
  • Breakfast charge (unless included in room price)380 THB
The property
  • Number of rooms 281
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Name395 119/2566

Property announcements

A security deposit of 1,000 Baht per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure

This hotel does not have a swimming pool available for guests.

Reviews of Centara Watergate Pavilion Hotel Bangkok from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 9.2
  • 10
  • 8.4
  • 7.6
  • 9.2
  • 10
  • 10
  • 10
  • 8.4

Most recent

  • Cleanliness score 9 out of 10 and is a high score in Bangkok
    Cleanliness9.0
  • Service score 9 out of 10 and is a high score in Bangkok
    Service9.0
  • Location score 8.8 out of 10 and is a high score in Bangkok
    Location8.8
  • Room comfort and quality score 8.8 out of 10 and is a high score in Bangkok
    Room comfort and quality8.8
  • Value for money score 8.7 out of 10 and is a high score in Bangkok
    Value for money8.7
  • Facilities score 8.4 out of 10 and is a high score in Bangkok
    Facilities8.4
High score for Bangkok

Rating

9+ Exceptional (3,965)
8-9 Excellent (1,798)
7-8 Very Good (1,833)
6-7 Good (454)
<6 Below Expectation (429)

Review summary

Powered by OpenAI

Located in the heart of Bangkok, this hotel is an ideal choice for travelers with easy access to shops and transportation. Guests have praised the friendly and helpful staff for their exceptional service, and the breakfast buffet for its wide variety of options. The rooms are clean, comfortable, and well-maintained with daily housekeeping. This hotel provides an excellent balance of convenience and comfort for a memorable stay in Bangkok.

Comfy, clean accommodations with convenient location near popular malls and markets. No pool available.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 763 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Service

Mentioned in 635 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Cleanliness

Mentioned in 519 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Breakfast

Mentioned in 218 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room size

Mentioned in 180 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Room comfort

Mentioned in 177 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Value for money

Mentioned in 130 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Walkability

Mentioned in 117 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Shopping

Mentioned in 113 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable
Showing 8,479 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Aaron from Singapore
    Business traveler
    Superior City View King
    Stayed 5 nights in August 2025

    “Good services but…. ”

    I stayed at Centara Watergate Hotel for 6 days and 5 nights. Overall, their room cleanliness, laundry service, and call service were excellent. Staff were attentive and quick to help whenever issues arose. However, my stay began with an inconvenience — on my first morning, the air conditioner leaked heavily onto my cupboard, soaking my clothes and leaving the floor wet. I had to use towels to stop the water from reaching my bags. The staff immediately arranged dry cleaning and sent maintenance to fix the issue. Unfortunately, the next morning, the leak happened again. To their credit, they upgraded me to a larger and more comfortable room, which I truly appreciated. The main disappointment happened on 15 August. I had a 6:30 pm flight and, at the lobby’s suggestion, booked their airport taxi service for 4:30 pm (500 baht). I was advised this would give me enough time despite traffic. Unfortunately, the driver took a longer route, and combined with heavy traffic, the journey took 2 hours. I arrived at the airport exactly at my flight’s departure time, missing my flight entirely. I had to purchase a new ticket for the 8:10 pm flight at an additional cost of 5,865 baht. The driver appeared inexperienced and did not apologize for the delay. While I was happy with the hotel’s facilities and service in most areas, this airport transfer experience caused significant stress and financial loss. I would advise future guests to consider arranging their own airport transport. Because of this, I am giving 3 stars instead of 5.

    Reviewed August 21, 2025

    Dear Aaron, Thank you for taking the time to share such a detailed review of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We are truly grateful for your kind recognition of our room cleanliness, laundry and call services, as well as the attentiveness of our team members. It is wonderful to know that our staff’s prompt assistance and the complimentary room upgrade helped to bring you more comfort after the initial inconvenience. At the same time, we sincerely apologize for the air-conditioning issue you experienced and the great disappointment with your airport transfer arrangement. We fully understand the stress and frustration caused by missing your flight, along with the additional expenses incurred. Regarding your airport transfer experience. For future reference, we normally recommend our guests to depart from the hotel at least 3 hours before their flight to allow sufficient time for possible traffic delays. We understand how frustrating and stressfu

    Responded August 21, 2025
    Centara Watergate Pavilion Hotel Bangkok
  2. 10.0
    Exceptional
    Meddie from Singapore
    Family with teens
    Deluxe City View King
    Stayed 4 nights in October 2025

    “Wonderful family stay and excellent service at Centara Watergate Pavilion Hotel, Bangkok!”

    Our family stayed at Centara Watergate Pavilion Hotel from 9–14 October to celebrate my husband’s birthday, and we had an amazing experience! 🎉 The location is excellent, right in the heart of Pratunam — close to shopping malls, markets, and many dining options. We booked connecting rooms, which were perfect for our family and made our stay even more comfortable. On 10 October, our friends joined us, and the hotel thoughtfully arranged their room on the same level, which made it convenient for all of us to spend time together. The staff were exceptional — friendly, polite, and always ready to assist. We had a small issue in our room, but it was quickly and efficiently resolved, showing their professionalism and genuine care for guests. We also appreciated the thoughtful gestures for the birthday celebration, which made our trip extra special and memorable for the whole family. Overall, it was a fantastic family getaway with great service, comfort, a perfect location. We’ll definitely return to Centara Watergate Pavilion Hotel on our next Bangkok trip! ❤️

    Reviewed November 05, 2025

    Dear Meddie, Thank you very much for sharing such a wonderful review of your recent family stay at Centara Watergate Pavilion Hotel Bangkok. We are truly delighted to learn that you and your family had an enjoyable and memorable time celebrating your husband’s birthday with us. It is great to know that our convenient location, comfortable connecting rooms, and attentive service team all contributed to your positive experience. We are also pleased that our team was able to promptly resolve the minor issue in your room and that their warm hospitality made your stay even more enjoyable. Your kind words and recognition mean a great deal to us, and we will be sure to share your compliments with the entire team and they will be thrilled to know their efforts made your celebration special. Once again, thank you very much for staying with us and we look forward to welcoming you and your family back for another wonderful stay on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs

    Responded November 07, 2025
    Centara Watergate Pavilion Hotel Bangkok
  3. 9.2
    Exceptional
    Marie from Philippines
    Family with young children
    Superior City View King
    Stayed 5 nights in June 2025

    “Clean and centrally located”

    Stayed here for 5 nights last week and we were pleased with the experience. Initially we had not been given a king sized bed even though this is what we had booked, but Front Office Staff Kirren helped us immediately and had us transferred to another room on the same floor. Thank you for your help and kind attention Kirren! I would also recommend breakfast especially if travelling with young children. They have ample options, both Western and Asian. We particularly enjoyed the spread of bacon daily as well as the soup station which was wonderful to start each day. This hotel is just across the road from Platinum Mall and a short walk from the covered walkway that leads to Central World, Siam Paragon, Siam Center, Siam Discovery, etc. Just take note that the lobby is on the 9th floor, and actually on the first floor there is also another shopping area right outside the building. I just wished there were more amenities such as a swimming pool. Please note that the photo with the sun loungers is not the pool, it is in fact just an outdoor area which you can see from the lobby and the breakfast buffet area. All in all a pleasant stay.

    Reviewed June 30, 2025

    Dear Marie, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review and sharing your experience of your recent stay with us as well as for rating our service as an excellent score. We are truly delighted to know that you had a pleasant experience, and kind compliments on quality of service of Khun Kerrin, our Duty Manager. Your feedback is incredibly valuable, and we greatly appreciate your kind words. Regarding the swimming pool, it is not feasible at this stage due to structural constraints. However, we do have plans to include a swimming pool during our future expansion phase, which will take place on the vacant land adjacent to the hotel Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us. Once again, thank you for choosing to stay with us. We look forward to the pl

    Responded July 07, 2025
    Centara Watergate Pavilion Hotel Bangkok
  4. 10.0
    Exceptional
    soo from Singapore
    Group
    Superior City View King
    Stayed 1 night in March 2026

    “Awesome Stay with Great Location & Comfort ✨”

    I had an awesome stay at Centara Watergate Pavillion Hotel Bangkok from 27–28 March. The location was super convenient, especially for shopping and getting around the city. The room was clean, comfortable, and well-maintained, which made the stay even more enjoyable. Overall, a great experience—I’d definitely stay here again!

    Reviewed March 31, 2026

    Dear Soo, Thank you very much for your fantastic review following your recent stay with us at Centara Watergate Pavillion Hotel Bangkok and for awarding us a perfect 10/10 score. We are truly delighted to hear that you had an awesome stay with us and that our convenient location made it easy for you to explore the city and enjoy shopping nearby. It is also wonderful to know that you found your room clean, comfortable, and well-maintained, contributing to an enjoyable overall experience. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. Your kind words mean a great deal to our team, and we are especially pleased to know that you would choose to stay with us again. Once again, thank you for staying with us and we sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Sanon Wilaiwongs General Manager

    Responded April 08, 2026
    Centara Watergate Pavilion Hotel Bangkok
  5. 10.0
    Exceptional
    Jecelian from United Arab Emirates
    Couple
    Superior City View King
    Stayed 2 nights in October 2025

    “⭐⭐⭐⭐⭐ Excellent Stay – Friendly Staff and Great Location!”

    We had a fantastic experience staying at this hotel in Thailand! The rooms were clean, comfortable, and perfect for a relaxing trip. The location is also a big plus — it’s close to everything! Transportation is easily accessible, and malls, restaurants, and street food spots are just a short walk away. Super convenient for anyone who wants to explore and enjoy the city without any hassle. What truly made our stay memorable was the warm and friendly staff. Huge thanks to Mr. Wanlop and Mr. Nikhom, the security guards who always greeted us with big smiles and playful jokes like “shopping, shopping!” every time we passed by. They really made us feel at home. We also want to sincerely thank Ms. Nattakarn for granting our special request. Her kindness and helpfulness truly made a difference. Overall, this hotel offers not only comfort and convenience, but also the kind of hospitality that makes you want to come back. Highly recommended!

    Reviewed October 15, 2025

    Dear Jecelian, Thank you very much for sharing such a wonderful review of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are truly delighted to learn that you had an excellent stay and enjoyed our convenient location, comfortable rooms, and the warm hospitality of our team. Your kind recognition of Mr. Wanlop, Mr. Nikhom, our Bell staff and Ms. Nattakarn from Housekeeping is deeply appreciated. They were thrilled to know that their friendly service and personal touches helped make your stay more memorable. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your ne

    Responded October 16, 2025
    Centara Watergate Pavilion Hotel Bangkok
  6. 9.2
    Exceptional
    michelle from Singapore
    Couple
    Superior City View King
    Stayed 4 nights in November 2025

    “Excellent and clean space with easy access to shopping areas in Bangkok”

    I had a wonderful stay at Centara Watergate Pavillion Hotel. The room was clean, spacious, and very comfortable, offering great value for a 4-star hotel. The service was excellent, especially the concierge team, who were consistently helpful, attentive, and warm throughout my stay. I didn’t take the breakfast package as my goal was to explore local food, but the buffet spread looked impressive each morning. The location is outstanding—just a short walk to Big C, CentralWorld, Platinum Mall, and plenty of hawker and local street food options. Famous spots like Pratunam chicken rice, boat noodles, Soi 19 wanton noodles, and the Pratunam night market are all nearby. Traveling to other shopping districts is also convenient, though it’s good to be mindful of the heavy traffic during peak hours when returning. Overall, a great stay with excellent hospitality. I would definitely consider coming back!

    Reviewed November 23, 2025

    Dear michelle, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service as an excellent score. We are delighted to hear that you enjoyed your stay with us and found your room comfortable and clean, as well as our location convenient for exploring Bangkok’s shopping and street food scene. Your feedback is incredibly valuable, and we greatly appreciate your kind words. It is especially great to know that our Bell team made a positive impression with their helpful and attentive service. I will be sure to share your kind words with them, they will be thrilled to hear that they contributed to making your stay memorable. We completely understand your choice to explore local food, and we are glad that you had the opportunity to experience some of the nearby favorites. Your tips about traffic during peak hours are also noted and appreciated for future guest

    Responded December 02, 2025
    Centara Watergate Pavilion Hotel Bangkok
  7. 10.0
    Exceptional
    Suying from Singapore
    Couple
    Superior City View King
    Stayed 7 nights in December 2025

    “Grateful, Wonderful stay”

    Strongly recommended ! During our trip my husband suffered gastroenteritis, we couldn't make it for countdown party at the hotel. I submitted a request for late check out, the hotel was fully booked yet they made arrangements to make it possible. They also provided complimentary transfer to the airport for us. They kept showing care and support to us after they were notified of the situation. Wonderful hotel, wonderful staffs Every staff is greeting you with a smile. Great location about 10mins walk to centralworld. I believe they are 5 stars just because they are lacking of a swimming pool. Housekeeping team does a great job everyday. We returned to a nice and clean room everyday of course except when my husband is down, we stayed in the room. There is 7eleven(s) nearby, massage parlour downstairs at watergate pavillion mall right outside level 1 lift lobby.

    Reviewed January 02, 2026

    Dear Suying, Thank you very much for taking the time to share such a wonderful and heartfelt review following your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We are truly grateful for your kind words and strong recommendation. We are very sorry to hear that your husband was unwell during your stay, and we sincerely hope he has fully recovered. It is reassuring to know that our team was able to support you during that difficult time by arranging a late check-out and providing complimentary airport transfer despite the hotel being fully booked. Your appreciation of our team’s care and attentiveness means a great deal to us. We are delighted that you enjoyed our location, housekeeping service, and the warm hospitality shown by our staff. Your recognition of their smiles and dedication will certainly be shared with the entire team as encouragement. Thank you once again for choosing to stay with us and for your valuable feedback. We truly hope to have the pleasure

    Responded January 14, 2026
    Centara Watergate Pavilion Hotel Bangkok
  8. 10.0
    Exceptional
    Joy from Philippines
    Group
    Deluxe City View Twin
    Stayed 5 nights in November 2025

    “I Recommend it! Worth it!”

    We’ve stayed for 6D5N and we’ve definitely enjoyed our stay. It was in the middle of Pratunam and all shops are walking distance. Also near enough to an Airport Rail link station. And all the staffs were very great and hospitable. They checked on us when our room was not cleaned during the usual time of the day and they still clean at night when we wanted it. All staff are friendly and courteous. We also availed the breakfast and it was great for us and with wide enough selection. So overall, it was all worth it and will definitely be back. ✨ The only con for us is the security deposit, we weren’t informed that there will be that much. It was a 2,000baht for us, not sure if it is because of our long stay. As a tourist, we didn’t anticipated that much so our exchanged money took a hit and we have to convert that money back upon leaving. Nevertheless, it was all returned and we managed. So yeah. 😊

    Reviewed November 15, 2025

    Dear Joy, Thank you very much for sharing your wonderful feedback of your stay with us at Centara Watergate Pavilion Hotel Bangkok! We are delighted to hear that you enjoyed your 6-night stay with us and found our location convenient for exploring Pratunam, as well as close to the Airport Rail Link. It is great to know that our team made your stay comfortable, especially with the housekeeping adjustments and friendly service. We will also share your kind words with our breakfast team, they will be happy to hear you enjoyed the variety. We apologize for any surprise regarding the security deposit. For long stays, the amount may be slightly higher, but we are glad that everything was returned smoothly and that it did not impact your overall experience. We truly appreciate your recommendation and look forward to welcoming you back on your next visit for more pleasurable experiences. Once again, thank you very much for staying with us. Warm regards, Sanon Wilaiwongs General Manager

    Responded December 01, 2025
    Centara Watergate Pavilion Hotel Bangkok
  9. 9.6
    Exceptional
    Hatthayar from Australia
    Family with young children
    Superior City View Twin
    Stayed 4 nights in February 2026

    “Great Staff, Best Location, Value for Money”

    All the staff were very polite and attentive and always provided service with a smile. The location is excellent for shopping, especially being very close to Pratunam Market. The breakfast had a great variety of choices and the room was clean and All the staff were very polite and attentive and always provided service with a smile. The location is excellent for shopping, very close to Pratunam Market. Breakfast had a great variety and the room was clean and comfortable. I travelled with my 2.5-year-old great nephew, so it would be nice if the hotel had a small play area for young children. At the moment we could only walk around the cabana area near the breakfast room where there is shallow water surrounding the area. It looks nice but can be a little risky for small children. Overall, we still had a very nice stay. 😊

    Reviewed March 05, 2026

    Dear Hatthayar, Thank you very much for your wonderful review of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok and for rating your stay 9.6 out of 10. We are truly delighted to hear that you enjoyed your stay with us, especially our friendly and attentive team, convenient location near Pratunam Market, and the variety of our breakfast offerings. It is also a pleasure to know that you found your room clean and comfortable, contributing to an overall pleasant experience. We sincerely appreciate your valuable feedback regarding the play area for young children. Your suggestion is well noted, and we understand your concern about safety around the cabana area. Please rest assured that we will share your comments with our management team for future consideration, as we continuously look for ways to enhance our facilities and make our hotel more family-friendly. Thank you once again for choosing to stay with us and for your kind words and constructive feedback. We a

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  10. 10.0
    Exceptional
    Sze from Malaysia
    Family with young children
    Superior City View Twin
    Stayed 3 nights in April 2025

    “A Wonderful Hotel Stay”

    ​A Wonderful Hotel Stay ​Overall, our experience at the hotel was fantastic. The room was clean, and the staff were incredibly helpful and attentive from the moment we arrived. We were greeted warmly, and a staff member immediately helped us with our luggage. The check-in process was smooth, and we were even offered a welcome drink. ​A Breakfast You Can't Miss ​I would highly recommend the breakfast—it was a definite highlight of our stay. The menu changed every day, and the food was delicious. We looked forward to it every morning! ​Convenient Location ​The hotel's location is also a plus. It's within walking distance to a few markets and massage places, which was very convenient. The room itself was well-equipped with everything we needed. We would definitely recommend this hotel.

    Reviewed August 13, 2025

    Dear Sze, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are thrilled to know that you enjoyed our warm welcome, smooth check-in, and the assistance from our attentive team. It’s especially rewarding to hear that our breakfast was a highlight of your stay—we take pride in offering a variety of fresh and delicious options for our guests each morning. We are also delighted that our convenient location and well-equipped rooms contributed to a pleasant experience. Once again, thank you for staying with us and for recommending our hotel. We look forward to welcoming you back for another fantastic stay. Warm regards, Sanon Wilaiwongs General Manager T: +66 (0) 2 625 1234 E: gmcwb@chr.co.th

    Responded August 14, 2025
    Centara Watergate Pavilion Hotel Bangkok
  11. 10.0
    Exceptional
    Vivian from Malaysia
    Couple
    Superior City View King
    Stayed 4 nights in September 2025

    “Exceeded our expectations”

    We had a wonderful stay at Sentara Watergate Hotel in Bangkok. The service was superb and truly exceeded our expectations. On my birthday, the hotel surprised me with a thoughtful birthday dessert, which was such a sweet gesture that made my day extra special. The hotel itself is clean and cozy—not the most spacious, but definitely comfortable and well-maintained. On our last day, we booked a taxi through the hotel to the airport. Initially, we requested a smaller cab, but it couldn’t fit all our luggage. To our delight, the hotel upgraded the cab for us at no additional cost. This thoughtful service really impressed us. Overall, we are very satisfied with our stay and would highly recommend this hotel for its excellent service and warm hospitality.

    Reviewed September 07, 2025

    Dear Vivian, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to hear that your stay with us exceeded your expectations and that our team was able to make your birthday extra special with the surprise dessert. We are also glad that the cab arrangement for your departure was handled to your satisfaction. Your kind words about our service, cleanliness, and hospitality mean a lot to us and will be shared with the entire team. It was our pleasure to have you with us, and we look forward to welcoming you back on your next visit to Bangkok. Once again, thank you for staying with us. Warm regards, Sanon Wilaiwongs General Manager

    Responded September 08, 2025
    Centara Watergate Pavilion Hotel Bangkok
  12. 9.6
    Exceptional
    Randy from Philippines
    Couple
    Deluxe City View King
    Stayed 3 nights in November 2025

    “Nice Hotel, Helpful and Kind Staff”

    Overall a comfortable stay with very kind and helpful staff. Everyone we interacted with was polite, friendly, and genuinely tried their best to assist when questions or small issues came up. The room was clean and well maintained, with excellent bedding and pillows, strong water pressure, and consistent hot water. Housekeeping was generous with amenities and bottled water, which was appreciated. The hotel location is convenient, and the overall atmosphere is pleasant. There were a few minor inconsistencies, such as some initial room assignment and in-room dining communication, but staff handled everything professionally and courteously. Breakfast service was managed well, and the team made sure guests were taken care of. In general, this is a nice hotel with attentive staff and good comfort, and we would consider staying again.

    Reviewed November 26, 2025

    Dear Randy, Thank you very much for sharing your detailed feedback and for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you had a comfortable stay and that our team’s kindness, helpful service, and professionalism made a positive impression. Your compliments on the cleanliness of the room, bedding quality, strong water pressure, and the attentiveness of our housekeeping team are truly appreciated. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. We are also pleased to know that you enjoyed our convenient location and pleasant hotel atmosphere, as well as the care provided during breakfast service. At the same time, we appreciate your constructive comments regarding the initial room assignment and in-room dining communication. Please rest assured that we have shared your feedback with the relevant teams for further review and improvement to ensure an even smoother experience in the fut

    Responded December 08, 2025
    Centara Watergate Pavilion Hotel Bangkok
  13. 9.6
    Exceptional
    Alvin from Malaysia
    Business traveler
    Superior City View King
    Stayed 5 nights in June 2025

    “Excellent Hotel”

    I had a comfortable and pleasant stay at this hotel. One of the best features is its excellent location. It is just a short walk from major shopping malls, restaurants, and convenience stores. It is a perfect base whether you're in town for shopping, sightseeing, or business. The room was clean, modern, and well-maintained, with reliable Wi-Fi and a comfortable bed. What stood out most was the attentive service. I requested a universal adapter during my stay, and the staff promptly provided one without any hassle. It is the small touches like this that make a difference. Overall, this hotel offers great value and convenience with thoughtful service. I would definitely recommend it to travelers looking for a centrally located and comfortable stay.

    Reviewed June 23, 2025

    Dear Alvin, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service as an excellent score. We are truly delighted to know that you had a pleasant experience. Your feedback is incredibly valuable, and we greatly appreciate your kind words. Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us. Once again, thank you for choosing to stay with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next trip to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded July 08, 2025
    Centara Watergate Pavilion Hotel Bangkok
  14. 9.6
    Exceptional
    Ryan from Singapore
    Group
    Deluxe City View King
    Stayed 3 nights in September 2025

    “Excellent Service / Location ”

    We had a fantastic stay at Centara Watergate Pavilion Bangkok. The reception team was very welcoming and friendly, making check-in smooth and pleasant. The location of the hotel is excellent — close to shopping areas and easy to get around the city. Our room was spacious, clean, and very comfortable, perfect for a family stay. I would also like to give special thanks to the Concierge, Wanlop, who was extremely friendly and helpful throughout our trip. His assistance really made a difference to our overall experience. My family and I had a wonderful time here, and we will definitely choose Centara Watergate again for our next trip to Bangkok. Highly recommended!

    Reviewed September 14, 2025

    Dear Ryan, Thank you very much for sharing your wonderful feedback with us at Centara Watergate Pavilion HOtel Bangkok. We are delighted to learn that you and your family had a fantastic stay and that you enjoyed our convenient location, comfortable rooms, and warm hospitality. Your kind words for our Reception team are truly appreciated, and we are especially pleased to hear that Khun Wanlop, our Bell team made such a positive difference to your experience. We will be sure to share your compliments with him and the rest of our team, as this will certainly serve as great motivation. It is a pleasure to know that you plan to return to stay with us again on your next visit to Bangkok. We look forward to welcoming you and your family back for another memorable experience. Warm regards, Sanon Wilaiwongs General Manager

    Responded September 15, 2025
    Centara Watergate Pavilion Hotel Bangkok
  15. 10.0
    Exceptional
    Ang from Singapore
    Business traveler
    Superior City View King
    Stayed 4 nights in September 2025

    “Spacious n clean rooms ”

    Had the pleasure to stay at Centara watergate for 4 nights . Check in at 9th floor was quick and easy . Rooms are big and spacious with a very interesting curtained circular shower area . Nice modern decor . Ground floor with shops and a decent massage place that opens till late. Very convenient to just pop downstairs for a massage and take a lift up to the room to rest . Location is excellent . Along the main road , near to platinum mall n pratanum area . Lots of food and linkway to central world and all the malls along the way . Breakfast was decently good , staff are smiling and helpful . It was a good stay and highly recommended to anyone looking for a stay in bkk

    Reviewed September 06, 2025

    Dear Ang, Thank you very much for sharing your wonderful feedback regarding your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you enjoyed our spacious rooms, unique shower design, convenient location, and the services provided by our team. Your kind words about our staff and facilities are truly appreciated. It is always our pleasure to ensure our guests have a comfortable and enjoyable stay, and we are thrilled to know that you highly recommend our hotel. We look forward to welcoming you back on your next visit to Bangkok. With warm regards, Sanon Wilaiwongs General Manager

    Responded September 08, 2025
    Centara Watergate Pavilion Hotel Bangkok
  16. 9.6
    Exceptional
    Shawn from Singapore
    Solo traveler
    Deluxe City View King
    Stayed 2 nights in February 2026

    “Clean, good location, honest. ”

    The hotel is generally clean, no complaints with regard to this. It is in Pratunam, easy access from Ratchaprarop Airport Rail Link if not too many luggages. And the staff are honest. There was a slight mix up during check-in about my room type. I realised I had book a bigger room, but didn’t address it as I wanted a smoking room. About 15 mins after I entered my room, the staff came knocking saying he made a mistake, and escorted me to the correct room which allowed smoking too. I’m happy with the rectification. There is NO swimming pool though.. will bare this in mind although I know I will definitely stay here again.

    Reviewed February 15, 2026

    Dear Shawn, Thank you very much for taking the time to share your review of your stay with us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you enjoyed our clean rooms, convenient location in Pratunam, and the honesty of our team. It is wonderful to know that our staff promptly corrected the room assignment and ensured you received the correct room type with your preferred smoking option. Your kind acknowledgement truly means a lot to us. We appreciate your understanding regarding the room mix-up, and we are glad the resolution met your expectations. Regarding the swimming pool, we apologize for any disappointment caused. While our property does not feature a pool which is not feasible at this stage due to structural constraints. However, we do have plans to include a swimming pool during our future expansion phase, which will take place on the vacant land adjacent to the hotel. We hope that the comfort, service, and overall experience will continue t

    Responded February 16, 2026
    Centara Watergate Pavilion Hotel Bangkok
  17. 10.0
    Exceptional
    CHING from Singapore
    Group
    Superior City View King
    Stayed 4 nights in March 2026

    “Family of 5”

    The staff was incredibly friendly and welcoming, greeting us as soon as we arrived at the L1 lobby. The rooms were spotless and well-maintained, making our stay feel comfortable and relaxing. Overall, the attention to detail and hospitality made for a truly enjoyable experience.

    Reviewed March 22, 2026

    Dear Ching, Thank you very much for your wonderful review of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok and for giving us a perfect 10/10 score. We are truly delighted to hear that you and your family had an enjoyable stay with us. It is especially rewarding to know that our team made a great first impression upon your arrival at the lobby, and that their friendliness and warm hospitality contributed to your experience. We are also pleased that you found your rooms spotless and well-maintained, allowing for a comfortable and relaxing stay. Your kind recognition of our attention to detail means a great deal to all of us. It was a pleasure to have you and your family with us, and we sincerely look forward to welcoming you all back again in the near future. Warm regards, Sanon Wilaiwongs General Manager

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  18. 10.0
    Exceptional
    Vani from Singapore
    Family with young children
    Superior City View King
    Stayed 3 nights in February 2026

    “Excellent Location & Great Value for Money!”

    Great Stay – Value for Money! Had a wonderful stay at this hotel. It is truly value for money, especially considering the excellent location. The hotel is right in the middle of the night market, which made shopping and finding food extremely convenient. It’s also just about a 5-minute walk to Platinum Fashion Mall, which was a huge plus for us. The staff were great and very friendly — always helpful and welcoming throughout our stay. Breakfast was another highlight. There was a wide variety of choices, and we were pleasantly surprised that the dishes were different every day. Overall, a fantastic stay and I would definitely recommend this hotel!

    Reviewed March 02, 2026

    Dear Vani, Thank you very much for sharing such a wonderful review following your recent visit us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you enjoyed our central location, especially the convenience of being right at the night market and just a short walk from Platinum Fashion Mall. It is great to know that our team made you feel welcome and well taken care of throughout your stay. We are also very pleased that you enjoyed the variety at breakfast and appreciated the daily changes in the menu, our culinary team will be thrilled to hear this. Your kind words and recommendation truly mean a lot to us. We look forward to the pleasure of welcoming you back for another great stay in the near future. Once again, thank you for choosing to stay with us. Warm regards, Sanon Wilaiwongs General Manager

    Responded March 02, 2026
    Centara Watergate Pavilion Hotel Bangkok
  19. 10.0
    Exceptional
    Tham from Malaysia
    Couple
    Superior City View King
    Stayed 4 nights in March 2026

    “Excellent Stay with Great Service. ”

    I stayed 5 days and 4 nights. The staff were very helpful, the service was excellent, and the room was very clean. The hotel’s location is also very convenient, close to shopping and attractions. I truly enjoyed my stay and would highly recommend this hotel

    Reviewed March 05, 2026

    Dear Khun Tham, Thank you very much for sharing your kind review following your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We are truly delighted to know that you had an excellent stay with us during your 5 days and 4 nights. It is wonderful to hear that you enjoyed the cleanliness of your room, our convenient location close to shopping and attractions, and most importantly the helpfulness and excellent service from our team members. Your recommendation means a great deal to all of us. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. We sincerely appreciate your support and look forward to welcoming you back again for another pleasant stay in the near future. Warm regards, Sanon Wilaiwongs General Manager

    Responded March 11, 2026
    Centara Watergate Pavilion Hotel Bangkok
  20. 9.2
    Exceptional
    jasmine from Singapore
    Couple
    Superior City View King
    Stayed 6 nights in July 2025

    “, 6 Nights Stay – Pleasant Experience”

    stayed for 7 days and 6 nights. The hotel was nice and clean, though the air conditioning was slightly noisy at night. The location is very convenient — just a 2-minute walk to the main district. There are many massage places nearby, and it’s within walking distance to Big C, CentralWorld, and Platinum Mall, which made shopping super easy. The surrounding area feels lively and welcoming. However, both the BTS and MRT stations are about a 20-minute walk away, which might be a bit far for some. Overall, I would recommend staying here for its cleanliness, comfort, and great location close to key shopping spots.

    Reviewed July 22, 2025

    Dear jasmine, Thank you very much for taking the time to share your detailed review following your recent 7-night stay with us. We are delighted to hear that you found our hotel clean and comfortable, and that you enjoyed the convenience of our central location, especially being within walking distance to popular shopping areas like CentralWorld, Big C, and Platinum Mall. Your kind recommendation is truly appreciated. We have also noted your feedback regarding the air conditioning noise. Please accept our apologies for any inconvenience caused. Rest assured that we will address the air conditioning concern with our engineering team for improvement. It was a pleasure to have you with us, and we hope to welcome you back for another enjoyable stay on your next trip to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 06, 2025
    Centara Watergate Pavilion Hotel Bangkok
  21. 10.0
    Exceptional
    Anna from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in March 2026

    “Excellent location ”

    Breakfast is something I love it as I can have wide range to try out. Staffs are super friendly and cleanliness level is also v good 5/5. Bad points are flat pillows, and lack of chairs, fridge not so cold. However, these can compensate by many good points. Will stay again when I go back bkk 👍🏼

    Reviewed March 10, 2026

    Dear Anna, Thank you very much for your wonderful review following your recent visit us at Centara Watergate Pavilion Hotel Bangkok and for rating your stay 10/10. We are truly delighted to know that you enjoyed our excellent location, the wide variety of breakfast options, and the friendliness of our team. It is also very rewarding to hear that you were pleased with the cleanliness of the hotel. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. At the same time, we appreciate your valuable feedback regarding the flat pillows, the limited number of chairs, and the refrigerator temperature. Please rest assured that your comments have been shared with our relevant teams for review and improvement, as guest feedback like yours helps us enhance the overall comfort of our rooms. We are grateful for your kind understanding and are especially pleased to know that the many positive aspects of your stay made up for the inconveniences you experience

    Responded March 12, 2026
    Centara Watergate Pavilion Hotel Bangkok
  22. 10.0
    Exceptional
    Maria from Philippines
    Group
    Superior City View Twin
    Stayed 4 nights in July 2025

    “We had a wonderful stay at this hotel!”

    The rooms were spotless, and I appreciated that they cleaned our room daily even without us requesting it. The staff were very accommodating and attentive to every detail — I was pleasantly surprised when they prepared a sweet birthday greeting card with treats during our stay. It really made me feel special. The breakfast buffet was good and had plenty of options; however, the hot dishes like bacon and sausage remained the same throughout our four-day stay, so a bit more variety would’ve been nice. Overall, though, the experience was excellent and I’d definitely stay here again.

    Reviewed August 04, 2025

    Dear Maria, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our clean and well-maintained rooms, as well as the thoughtful touches from our team, such as the birthday greeting card and treats. It’s always our pleasure to make our guests feel truly special. We also appreciate your comments regarding the breakfast buffet. Your suggestion for more variety in the hot dishes has been shared with our culinary team for future improvement. It’s great to hear that you had an excellent overall experience and that you would choose to stay with us again. We look forward to welcoming you back for another memorable visit. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 13, 2025
    Centara Watergate Pavilion Hotel Bangkok
  23. 8.8
    Excellent
    Ika from Singapore
    Couple
    Superior City View King
    Stayed 4 nights in August 2025

    “Affordable and great location for shoppers”

    Great location for shopping lovers — just a short walk to Pratunam Market, Platinum Mall, and the daily night market right outside, where prices are cheaper and you can bargain. It’s not near any BTS station; the closest is Chit Lom, which still requires quite a long walk via the skywalk. One big advantage is that it’s on the same line as the Airport Rail Link — only 6 stops away — making it the cheapest way to get there from the airport at just 40 THB per person. Rooms are bright, clean, and well-lit, with good air-conditioning that keeps you cool in Bangkok’s heat. Overall, a comfortable stay in the heart of the shopping district.

    Reviewed August 10, 2025

    Dear Ika, Thank you for taking the time to share such a detailed review of your stay with us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to know that you enjoyed our convenient location in the heart of Bangkok’s shopping district, just steps away from Pratunam Market, Platinum Mall, and the lively night market. We are also pleased that you found our rooms bright, clean, and comfortable, and that our air-conditioning provided a welcome escape from the Bangkok heat. Your travel tips about using the Airport Rail Link service from and to Suvarnabhumi Airport will surely be helpful for future guests. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for choosing to stay with us and we hope to have an opportunity to welcome you again. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 13, 2025
    Centara Watergate Pavilion Hotel Bangkok
  24. 8.8
    Excellent
    Adrian from Singapore
    Couple
    Superior City View Twin
    Stayed 4 nights in March 2026

    “Post stay review ”

    Room is clean, modern. staff are so helpful and take initiative to help whenever you seem needs. Hotel location is near central world, platinum mall, Big C. Only side back is abit far to nearest BTS station. If take a Grab the main road outside often jammed. But overall is comfortable and satisfied.

    Reviewed March 20, 2026

    Dear Adrian, Thank you very much for sharing your feedback following your recent stay with us at Centara Watergate Pavilion Hotel Bangkok We are delighted to hear that you enjoyed our clean and modern rooms, and that our team’s helpfulness and proactive service made a positive impression on your experience. It is also great to know that our location near popular shopping destinations such as CentralWorld, Platinum Mall, and Big C added convenience to your stay. We appreciate your comments regarding the distance to the nearest BTS station and the traffic on the main road. While these are factors beyond our control, your feedback is very valuable, and we will continue to explore ways to better assist our guests with transportation options and recommendations. Thank you once again for staying with us and for your kind review and we look forward to welcoming you back again in the future. Warm regards, Sanon Wilaiwongs General Manager

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  25. 7.6
    Very good
    Sandeep from United States
    Solo traveler
    Deluxe City View King
    Stayed 1 night in March 2026

    “Comfortable stay marred by lights turning on by themselves”

    Pretty decent experience, except my room lights kept going on by themselves after midnight. Front desk to their credit sent an electrical staff at 1 am who fiddled around with the switches and the room card insert to turn things on to fix it, but needless to say my sleep was ruined and I was extra cranky to wake up to a 3 am alarm to catch my 6 am flight. However, I’ll chalk that off as an unfortunate anamoly for me but would love to hear from the management why this happened and what they plan to do so that it doesn’t happen to any other poor soul who stays in that room (or maybe other rooms have similar problems

    Reviewed March 12, 2026

    Dear Sandeep, Thank you for taking the time to share your detailed feedback of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok and please accept my apology for the delay in responding. We are truly sorry to learn that your stay was disrupted by the issue with the room lighting. Kindly accept our sincere apologies for this incident, which was caused by a malfunction in the lighting system in your room. We fully understand how frustrating and disruptive this must have been, especially during the night and before your early morning flight. We appreciate your understanding and would like to assure you that the issue has been thoroughly rectified. Our Engineering team has carefully inspected and tested the system to ensure that it is functioning properly and that this situation will not recur. At the same time, we are grateful for your kind recognition of our Front Desk team’s prompt assistance during the night. Nevertheless, we deeply regret that your sleep was aff

    Responded April 08, 2026
    Centara Watergate Pavilion Hotel Bangkok
  26. 10.0
    Exceptional
    Christal from Singapore
    Couple
    Superior City View King
    Stayed 5 nights in July 2025

    “Exception service and hotel”

    Thank you for responding so promptly to my emails and Line messages to arrange a surprise birthday bouquet for my wife! Special thanks to Khun Yanin for noting my request and coordinating with the ground staff and colleagues via Line. My wife and I had a wonderful stay at the hotel and truly appreciated the thoughtful surprises. The room was spacious, the bathrooms were clean and modern, and the smart TV was a great bonus. We will definitely choose to stay here again on future visits and will gladly recommend the hotel to all our friends and family.

    Reviewed July 08, 2025

    Dear Christal, Thank you very much for taking the time to share your delightful feedback regarding your recent stay at Centara Watergate Pavilion Hotel Bangkok. We are truly pleased to know that you and your wife had a memorable stay and appreciated the surprise birthday bouquet arrangement. It was our pleasure to assist in making the occasion special. Your kind words and recognition of Khun Yanin, our Reservation Supervisor and our team mean a great deal to us, I will be sure to share your compliments with them personally. We are also glad to hear that you enjoyed the spacious room, modern bathroom, and smart TV, your comfort is always our top priority. Thank you once again for your trust and recommendation. We look forward to welcoming you both back for another exceptional stay in the near future. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 04, 2025
    Centara Watergate Pavilion Hotel Bangkok
  27. 8.8
    Excellent
    Chee from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in August 2025

    “Good n Convenient location for couple n family holiday holiday ”

    Location near to Airport Rail Link Station A7 (Ratchaprarop station) abt 300m walk. Walking distance to tourists's must go Shopping Area : Big C and Platinum Fashion Mall. And Pratunam morning market and numerous massage parlours nearby! Hotel clean n neat , reception at 9th Floor. Reception Staff speaks good English and are friendly n helpful! Good Breakfast and hotel can arrange for transport to Airport on departure 500 baht for 2 person. Good value for money n very practical location! Well recommended.

    Reviewed August 04, 2025

    Dear Chee, Thank you very much for taking the time to share your positive experience with us. We’re delighted to hear that you enjoyed our convenient location, clean and neat facilities, friendly reception team, and our breakfast. It’s great to know that our proximity to the Airport Rail Link and nearby shopping areas added to the practicality and enjoyment of your stay. We also appreciate your kind mention of our airport transfer service. Once again, thank you for staying with us and for recommending our hotel. We look forward to the pleasure of welcoming you back on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 08, 2025
    Centara Watergate Pavilion Hotel Bangkok
  28. 10.0
    Exceptional
    Tay from Singapore
    Family with teens
    Superior City View Twin
    Stayed 2 nights in March 2026

    “Wonderful Stay”

    Our first time stay at Centara Watergate Pavilion Hotel and our experience was truly wonderful. The hotel's proximity to the Airport Rail was a major plus, and we were delighted to be able to check-in early. The front desk staff were incredibly friendly and welcoming, making us feel right at home. Our room was immaculately clean and appeared to have been recently renovated, with a comfortable bed that ensured a great night's sleep. We thoroughly enjoyed our stay and would definitely choose this hotel again when we return to Bangkok.

    Reviewed March 26, 2026

    Dear Tay, Thank you very much for your wonderful review of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok and for giving us a perfect 10/10 score. We are truly delighted to know that your first stay with us was such a memorable one. It is great to hear that our convenient location near the Airport Rail Link made your journey easier, and that you appreciated the early check-in. Your kind compliments regarding our friendly and welcoming front desk team will certainly be shared with them, they will be very pleased to know they made you feel at home. We are also glad that you enjoyed your room, especially its cleanliness, comfort, and refreshed condition, along with a restful night’s sleep. Thank you once again for your kind words and for choosing to stay with us. We sincerely look forward to welcoming you back to Centara Watergate Pavilion Hotel Bangkok on your next visit. Warm regards, Sanon Wilaiwongs General Manager

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  29. 9.6
    Exceptional
    SOPHIA from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in July 2025

    “Exceptional”

    This was my first time staying at this hotel, and it was a truly fantastic experience! The room was clean and comfortable, and every staff member—from the entrance and concierge to the front desk, restaurant, bar, and housekeeping—was exceptionally friendly and attentive. I was especially touched by the warm birthday greeting and the thoughtful card signed by the team members—it really made my day. Although it’s slightly farther from Platinum Mall and Central World compared to where I usually stay, it was still very convenient. I highly recommend this hotel and would definitely return!

    Reviewed July 09, 2025

    Dear SOPHIA, Thank you very much for sharing such a wonderful review of your first stay with us at Centara Watergate Pavilion Hotel Bangkok! We are absolutely delighted to hear that you had a fantastic experience and that our team across all departments from concierge to housekeeping that made a positive impression with their friendliness and attentiveness. It is especially heartwarming to know that our birthday greeting and signed card made your day extra special. While we note your comment regarding the walking distance to Platinum Mall and CentralWorld, we are glad to hear that you still found the location convenient for your needs. Your recommendation truly means a lot to us, and we would be honored to welcome you back for another memorable stay on your next trip to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 06, 2025
    Centara Watergate Pavilion Hotel Bangkok
  30. 10.0
    Exceptional
    GOH from Singapore
    Couple
    Deluxe City View King
    Stayed 4 nights in February 2025

    “A Happy Accident”

    Initially, I booked this hotel as I was recommended by a family member and they told me that the price was suberb for this particular hotel. After impulsively booking the hotel, I found out there were 2 Centara Hotel and this was the 4 star one. :( However when I arrived at this hotel, I was instantly amazed at the service that they provided. The check-in was very smooth and the concierge delivered our bags as soon as we settled into the room. Next, the location was also pretty decent with just a few minutes walk to the bridge connecting to all the major malls like Platinum, Central World and Big C. There is also a night market that I stopped by every night on the way back to the hotel from central world. The Hotel is also located minutes away from Ratchaprarop BTS which is able to take you out the city area avoiding the Bangkok Jam. Overall, my stay at this hotel exceeded my expectations. Despite my initial confusion about the hotel's rating, I was thoroughly impressed by the excellent service, smooth check-in process, and convenient location. Being within walking distance of major malls and public transport made exploring Bangkok effortless, while the nearby night market added a charming touch to my evenings. I would definitely consider staying here again and would recommend it to others looking for a comfortable and well-located stay in the city.

    Reviewed February 16, 2025

    Dear GOH, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and share your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score. It is our pleasure to learn that you had a pleasant stay and impress with excellent service of our staff, especially arrival experience provided by our front desk and Bell staff and convenience location of the hotel with a lot of activities around of the area. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for staying with us and recommending our hotel.We hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager

    Responded February 17, 2025
    Centara Watergate Pavilion Hotel Bangkok
  31. 10.0
    Exceptional
    Pragya from Nepal
    Couple
    Superior City View Twin
    Stayed 6 nights in September 2025

    “Excellent Service”

    Thank you Centara Watergate team for making our trip comfortable. Bangkok is our go to holiday destination and we have stayed with multiple facilities in the past. However, this was the first time for us staying at Centara. We were impressed with the service, cleanliness and staff's behaviour. The surprise gifts made me feel like a child. My husband who is a hotellier was also thoroughly impressed with all aspects. From now on we will use Centara for all our Bangkok trips.

    Reviewed October 10, 2025

    Dear Pragya, Thank you very much for your wonderful feedback and for choosing to stay with us at Centara Watergate Pavillion Hotel Bangkok. We are truly delighted to learn that your first stay with us was such a pleasant experience and that our team’s service, cleanliness, and thoughtful touches made a lasting impression on you. It is also an honor to know that your husband, being a hotelier himself, was impressed with our hospitality. Your kind words have been shared with our team, and they were deeply appreciated. We look forward to welcoming you and your husband back to your new “home in Bangkok” on your future visits. Once again, thank you very much for staying with us. Warm regards, Sanon Wilaiwongs General Manager

    Responded October 10, 2025
    Centara Watergate Pavilion Hotel Bangkok
  32. 10.0
    Exceptional
    Candida from Singapore
    Group
    Superior City View Twin
    Stayed 4 nights in August 2025

    “Exceptional”

    I recently stayed at this hotel and had a very pleasant experience. The location is excellent—conveniently situated near key attractions and easy to get around from. The service was consistently good throughout my stay. Staff were friendly, helpful, and made check-in and check-out smooth and efficient. The room was also good—clean, comfortable, and well-maintained with everything I needed for a relaxing stay. Overall, a solid choice for anyone looking for a comfortable and convenient place to stay. Would definitely consider returning.

    Reviewed September 02, 2025

    Dear Candida, Thank you very much for sharing your recent experience at Centara Watergate Pavilion Hotel Bangkok. We are delighted to learn that you had a pleasant stay and that you enjoyed our convenient location, smooth check-in and check-out, as well as the friendliness and helpfulness of our staff. It is also wonderful to hear that you found your room clean, comfortable, and well-maintained, providing everything you needed for a relaxing stay. Your kind compliments are truly appreciated and have been shared with our team as encouragement to continue delivering excellent service. We look forward to the pleasure of welcoming you back for another enjoyable stay in the near future. Warm regards, Sanon Wilaiwongs General Manager

    Responded September 03, 2025
    Centara Watergate Pavilion Hotel Bangkok
  33. 9.2
    Exceptional
    Lim from Singapore
    Couple
    Superior City View Twin
    Stayed 3 nights in July 2025

    “Great Location and Service”

    Overall, a good stay. The location is excellent and very convenient for shopping and getting around. The staff were friendly and helpful throughout our visit. The room cleanliness was up to standard, and we really enjoyed the food at Café 9, which was delicious and well-presented. However, one downside was the common toilet on Level 9, which had hygiene issues and a strong odor. It could definitely be improved. Aside from that, everything else was pleasant and comfortable.

    Reviewed July 08, 2025

    Dear Lim, Thank you very much for taking the time to share your feedback following your recent stay at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you enjoyed our excellent location, the warm hospitality from our team, the cleanliness of the room, and the delightful dining experience at Café 9. Your kind compliments are truly appreciated and will be shared with our team as encouragement. We also sincerely apologize for the inconvenience caused by the hygiene condition of the common restroom on Level 9. Please rest assured that we have addressed this with our housekeeping team to ensure immediate improvements are made and proper maintenance is consistently upheld. We truly value your feedback and hope to have the pleasure of welcoming you back for an even better experience on your next visit to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 04, 2025
    Centara Watergate Pavilion Hotel Bangkok
  34. 10.0
    Exceptional
    Zelda from South Africa
    Solo traveler
    Superior City View Twin
    Stayed 7 nights in October 2025

    “Wonderful Stay!!”

    I had an absolutely wonderful stay at Centara Watergate Pavilion Hotel Bangkok. The staff were always friendly, welcoming, and very willing to assist with anything I needed. The location is fantastic and felt very safe, even for solo travellers. Everything is close by — Pratunam Market, Indy Night Market, 7-Eleven, Platinum Fashion Mall, and CentralWorld are all within easy walking distance. The hotel is clean, modern, and comfortable. Highly recommend staying here — I’ll definitely be back!

    Reviewed October 22, 2025

    Dear Zelda, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your experience of your recent visit. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted to learn that you had a wonderful stay with your excellent rating of our services and facilities as well as kind compliments on quality of service with friendliness of our staff, cleanliness and comfortable room and convenience location of the hotel with easy access to the attractions and shopping centres within walking distance. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations. Once again, thank you for staying with us and for recommending

    Responded October 24, 2025
    Centara Watergate Pavilion Hotel Bangkok
  35. 10.0
    Exceptional
    Say from India
    Couple
    Superior City View Twin
    Stayed 4 nights in October 2025

    “Value of money with great stuff behavior”

    I recomended this hotel,because every year i am going to thailand,due to check in time 2-3 pm we always a 4-5 hours waiting time for room,but this time we stay in centara pavilion,in a good location with market place very good stuff,we booked 2 rooms,they give me one room suddenly ,and another room asap in just 2 hours,room is fantastic,the hotel very clean,just one problem is this hotel not have any swimming pool,but other wise 10 out of 10 .

    Reviewed October 12, 2025

    Dear Say, Thank you very much for staying with us at Centara Watergate Pavilion Hotel Bangkok and for taking the time to share your feedback. We are delighted to learn that you found our hotel’s location convenient, our rooms comfortable, and our team members attentive and helpful in arranging your rooms upon arrival. Your kind recommendation and perfect score of 10 out of 10 mean a lot to us. We have also taken note of your comment regarding the absence of a swimming pool. Please be informed that the swimming pool is not feasible at this stage due to structural constraints. However, we do have plans to include a swimming pool during our future expansion phase, which will take place on the vacant land adjacent to the hotel. We truly appreciate your continued visits to Thailand and hope to have the pleasure of welcoming you back to stay with us again on your next trip to Bangkok for more pleasurable experiences.. Warm regards, Sanon Wilaiwongs General Manager

    Responded October 14, 2025
    Centara Watergate Pavilion Hotel Bangkok
  36. 9.6
    Exceptional
    Tin from Myanmar
    Family with teens
    Superior City View Twin
    Stayed 5 nights in September 2025

    “Staff were friendly & welcoming ”

    Centara Watergate Pavillion Hotel is perfectly located right in the heart of Bangkok, close to amazing local food and shopping spots. The staff were friendly and helpful, and the room was clean and comfortable. The only downside was the Wi-Fi in the room, which was a bit spotty at times. Aside from that, everything else was great. I’d recommend this hotel if you want convenience and good service!

    Reviewed October 05, 2025

    Dear Tin, Thank you very much for your excellent review of your stay with us at Centara Watergate Pavilion Hotel Bangkok and for sharing your kind words. We are delighted to know that you enjoyed our breakfast, convenient location, and the level of service provided by our team. Your positive feedback is truly appreciated and will be shared with our staff as encouragement to continue delivering memorable experiences for our guests. We have noted your comment regarding the unstable Wi-Fi connection in your room and sincerely apologize for the inconvenience caused. Please rest assured that this has been shared with our IT team for further investigation and prompt rectification. Once again, thank you for staying with us and recommending our hotel. We look forward to welcoming you back again on your next visit to Bangkok! Warm regards, Sanon Wilaiwongs General Manager

    Responded October 06, 2025
    Centara Watergate Pavilion Hotel Bangkok
  37. 10.0
    Exceptional
    Jayson from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in August 2025

    “Exceptional Stay Experience”

    The experience was fantastic, with a prime location that made exploring the area super convenient while also offering great value for money. The cleanliness was top-notch, and the staff were incredibly friendly and attentive, making us feel right at home. Additionally, the facilities provided everything we needed for a comfortable stay, enhancing our overall enjoyment. Highly recommended for anyone looking for a memorable visit.

    Reviewed August 14, 2025

    Dear Jayson, Thank you very much for sharing such wonderful feedback following your recent stay at Centara Watergate Pavilion Hotel Bangkok. We are truly delighted to hear that you enjoyed our prime location, found great value in your stay, and appreciated the cleanliness and comfort of our facilities. Your kind words about our friendly and attentive team mean a great deal to us, and I have shared your comments with all staff as a great source of encouragement. It is our pleasure to know that you felt right at home and that our facilities contributed to a comfortable and memorable experience. Your high recommendation is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay on your next trip to Bangkok Warm regards, Sanon Wilaiwongs General Manager

    Responded August 14, 2025
    Centara Watergate Pavilion Hotel Bangkok
  38. 10.0
    Exceptional
    Joelle from Singapore
    Solo traveler
    Superior City View King
    Stayed 2 nights in February 2026

    “Would come back again and again and again”

    I lost count of how many times i’ve stayed in this hotel. The hotel is always clean, staff are great and welcoming. I even had a front desk staff who said ‘Welcome back’ to me. Makes it feel like returning home 😍However just a little negative part, the soundproof are not that fantastic. I got woken up every morning when the tour group goes for their breakfast especially when they started talking loudly at the corridor. At night when they return late its quite disturbing as well.

    Reviewed March 19, 2026

    Dear Joelle, Thank you very much for your perfect 10/10 rating and for your continued trust in staying with us time and time again. We are truly delighted to know that our hotel feels like a home away from home for you. It is especially heartwarming to hear that our team made you feel welcomed and remembered your kind words mean a great deal to all of us. At the same time, please accept our sincere apologies for the inconvenience caused by the noise disturbance during your stay. We understand how important a restful environment is, and we regret that the soundproofing and corridor noise impacted your comfort. Your feedback has been shared with our team, and we will reinforce measures to better manage guest movement and noise levels, particularly with group arrivals and departures. Thank you once again for your kind continued support our hote and for valuable feedback and for your loyalty. We truly look forward to welcoming you back to Centara Watergate Pavilion Hotel Bangkok again

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  39. 10.0
    Exceptional
    Lai from Malaysia
    Family with young children
    Superior City View King
    Stayed 1 night in December 2025

    “Exceptional staff and comfortable bedding”

    Just a quick walk from the aero train station. The hotel staff were exceptionally helpful and welcoming which was such a wonderful treat as my family and I were really tired from a delayed flight. We received a surprise room upgrade. The bedding was so comfortable that we had a really restful night's sleep to recover from our tiredness. Hotel is really close to the shopping malls and eateries. Highly recommend!

    Reviewed December 21, 2025

    Dear Lai, Thank you very much for sharing your wonderful review of your stay with us at Centara Watergate Pavilion Hotel Bangkok. We are truly delighted to know that you and your family enjoyed your stay, especially after a tiring journey due to the delayed flight. It is heartening to hear that our team’s warm welcome and assistance made a positive difference, and that the surprise room upgrade and comfortable bedding helped you enjoy a restful night’s sleep. We are also pleased that you found our location convenient, with easy access to the airport train, shopping malls, and nearby eateries. Your kind recommendation means a great deal to all of us. Thank you once again for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you and your family back in the near future. Wishing you and your family a joyful holiday season and a prosperous, successful year in 2026! Warm regards, Sanon Wilaiwongs General Manager

    Responded December 30, 2025
    Centara Watergate Pavilion Hotel Bangkok
  40. 9.2
    Exceptional
    Giang from Vietnam
    Family with young children
    Premium Family Residence King + Bunk Beds
    Stayed 4 nights in November 2025

    “A 5-day trip”

    My 5-year-old son said that: "A thousand stars for: - Amazing gift on check-in and check-out day - Prime location - Super-cute room with bunk beds - Extremely clean - Diversity of breakfast buffet - Nice staff But one star for: - Such a mess in surroundings area (Or the Bangkok city center is that. May be) - Terribly odor right outside the hotel on the main access if walking. Truely unpleasant" Overall, we really had a wonderful holiday there. My son was over-excited and extremely eager to come back again.

    Reviewed December 04, 2025

    Dear Giang, Thank you very much for choosing to stay with us at Centara Watergate Pavilion Hotel Bangkok and for sharing such a heartwarming review. We are delighted to hear that you and your son enjoyed your 5-day holiday, and his “thousand stars” truly made our day! We’re glad to know that the welcome gifts, prime location, bunk-bed room, cleanliness, breakfast variety, and the friendliness of our team all contributed to a memorable stay. We sincerely appreciate your comments regarding the surroundings and the unpleasant odor near the main access. While these areas are outside the hotel’s immediate control, please rest assured that we have shared your feedback with the relevant city authorities and will continue to monitor the situation closely to ensure a smoother experience for our guests. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. It is wonderful to know that your son is already excited to come back. We look forward to welcomin

    Responded December 11, 2025
    Centara Watergate Pavilion Hotel Bangkok
  41. 10.0
    Exceptional
    Cindy from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in August 2025

    “Excellent ”

    The room was spacious, providing plenty of space for our luggage. It had a big, comfortable bed, adequate lighting, and excellent soundproofing. The hotel is conveniently located near Platinum Mall, CentralWorld, and Big C, and it’s away from construction sites, making it easy to book a cab or tuk-tuk. The staff were very friendly and helpful. Overall, we were very satisfied with our stay at this hotel and highly recommend it!

    Reviewed August 28, 2025

    Dear Cindy, Thank you very much for sharing such a wonderful review of your stay at Centara Watergate Pavilion Hotel Bangkok. We are delighted to know that you enjoyed the spacious room, comfortable bed, and the convenience of our central location. It is also truly rewarding to hear your kind compliments on our friendly and helpful staff. Your recommendation means a great deal to us, and we are so pleased that your overall experience was highly satisfying. We look forward to welcoming you back for another memorable stay on your next trip to Bangkok. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 29, 2025
    Centara Watergate Pavilion Hotel Bangkok
  42. 9.6
    Exceptional
    Md from Bangladesh
    Couple
    Superior City View King
    Stayed 3 nights in April 2024

    “Splendid Stay at Centara Watergate Pavilion - A Shopper's Delight!”

    I recently had the pleasure of staying at the Centara Watergate Pavilion in Bangkok, and it was nothing short of splendid. The room was exceptionally clean, reflecting the hotel's commitment to high standards of hygiene and comfort. It was a real treat to stay in such a well-maintained environment. From the moment we checked in, the staff were incredibly accommodating and helpful. At our request, they arranged a room on a higher floor, which offered a great view of the cityscape. Their readiness to fulfill guest requests and their consistently friendly demeanor greatly enhanced our stay. The location of the hotel is ideal for anyone with a penchant for shopping. While it requires a bit of a walk to get to Platinum Shopping Mall and Palladium Market, the proximity is quite convenient for those looking to explore these popular shopping destinations. Although the nearest BTS station, Chitlom, is a 15-minute walk away, the overall accessibility of the area still makes Centara Watergate a great base for shopping excursions in Bangkok. A unique perk of the hotel was the Starbucks right in the reception area, perfect for grabbing a quick coffee before heading out for the day. Additionally, the rooftop area, while not exceptionally high, provided a pleasant space to relax and take in the city from above. It may not be the tallest building around, but it certainly adds a nice touch to the overall hotel experience. In summary, my stay at the Centara Watergate Pavilion was thoroughly enjoyable. With its strategic location, excellent cleanliness, and superb staff, this hotel is a fantastic choice, particularly for those looking to indulge in some serious shopping at nearby malls. Highly recommended for anyone seeking comfort and convenience in the heart of Bangkok's shopping district!

    Reviewed April 28, 2024

    Dear Md, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service as an excellent score. It is our pleasure to learn that you had a comfortable and an enjoyable stayed, and impress with service with helpfulness of our staff, comfortable and ambience of the room as well as convenience location of the hotel. Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager

    Responded April 30, 2024
    Centara Watergate Pavilion Hotel Bangkok
  43. 10.0
    Exceptional
    Elizabeth from Australia
    Solo traveler
    Superior City View Twin
    Stayed 3 nights in November 2025

    “Truly Impressed ❤️ ”

    The location is ideal within easy walking distance to shops and food outlets. The hotel sits above a shopping plaza with a convenient side entrance straight to the lifts. I couldn’t have chosen a better place to stay. The staff were wonderfully warm and welcoming from the concierge team to reception. My room was spotless with fresh white beddings and a clean bathroom fully stocked with amenities. This hotel truly exceeded my expectations...

    Reviewed November 23, 2025

    Dear Elizabeth, Thank you so much for your wonderful review ❤️ and sharing your experience of your stay with us at Centara Watergate Pavilion Hotel Bangkok. We are thrilled to hear that you enjoyed our location and found everything convenient for your stay. It’s also delightful to know that our team from Bell to reception made you feel warmly welcomed. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. We also greatly appreciate your kind words about your room and the amenities. Your feedback truly motivates us to continue delivering the best experience for our guests. It was a pleasure having you with us, and we look forward to welcoming you back to Centara Watergate Pavilion Hotel Bangkok on your next visit. Warm regards, Sanon Wilaiwongs General Manager

    Responded December 02, 2025
    Centara Watergate Pavilion Hotel Bangkok
  44. 10.0
    Exceptional
    Hakemah from Brunei Darussalam
    Group
    Superior City View Twin
    Stayed 6 nights in November 2024

    “Exceptional”

    Recently stayed at Centara - requested a late check in and it went smoothly great communication and very thoughtful of them for preparing a mini dessert and a note we truly appreciate it 🥹 from that moment we knew staying at Centara is one of the best choice I’ve made. Upon arrival the staff was incredibly welcoming with all smiles and from that moment we just feel welcomed. Upon arrival we were given a welcome drink everything went smoothly. The room was super clean beautiful decorated modern but minimal which we like. Whatever we need they try their best to get it for us and send it to our room which we’re very grateful for 🥹 The location is perfect tbh just need to walk here and there ( google map is your friend or once your familiar with the places its way easier ) we love to walk so there’s not much of a problem for us hehe and easy access to BTS , love how it’s super close to 7/11 and a small stall that sells drinks and deserts. Unique thing about this hotel is there’s Starbucks in the reception are so if your into Starbucks you can just grab a quick one hehe A very special mention to all the staff for all their kindness, unending smiles , keeping the hotel & room clean and tidy we truly appreciate you & making sure we feel safe a big Thank you ❤️

    Reviewed November 23, 2024

    Dear Hakemah, On behalf of the hotel management, I would like to thank you for taking the time to review our hotel and sharing your experience of your stay as well as rating our service at Centara Watergate Pavilion Hotel Bangkok as an excellent score, and compliments on quality of service of our staff from arrival until departure as well as cleanliness and tidiness of the room and convenience location of the hotel. Should you have any further suggestions to improve our services and facilities to make your stay more comfortable, please feel free to let us know. Once again, thank you very much for staying with us and we hope to have an opportunity to welcome you again. Yours sincerely, Sanon Wilaiwongs General Manager

    Responded December 07, 2024
    Centara Watergate Pavilion Hotel Bangkok
  45. 10.0
    Exceptional
    USHARANI from Malaysia
    Group
    Superior City View Twin
    Stayed 4 nights in November 2025

    “Great value and friendly staff”

    Excellent service by staff… cleanliness and air conditioning is top notch… excellent buffet breakfast options…. Catering to vegetarians as well and even the indian food tasted authentic… hot soy milk was the highlight.. we had it everyday Bed was comfy, room was spacious and staff were very kind and helpful. Just a heads up that Deposit of 2000

    Reviewed November 21, 2025

    Dear USHARANI, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service and facilities as excellent scores. We are delighted to hear that you enjoyed your stay with us and appreciated our staff, the cleanliness, spacious rooms, and buffet breakfast options. It’s wonderful to know that the vegetarian and Indian dishes, as well as our hot soy milk, were highlights for you! Your feedback is incredibly valuable, and we greatly appreciate your kind words. We also appreciate your note regarding the deposit. Your feedback is very helpful, and we will keep it in mind to ensure a smoother experience for our guests in the future. It was a pleasure having you with us, and we look forward to welcoming you back to Centara Watergate Pavilion Hotel Bangkok soon! Warm regards, Sanon Wilaiwongs General Manager

    Responded December 02, 2025
    Centara Watergate Pavilion Hotel Bangkok
  46. 9.6
    Exceptional
    Gwendolyn from Singapore
    Couple
    Superior City View Twin
    Stayed 2 nights in December 2025

    “Recommended!!”

    Hotel is a short distance away from the main platinum area. Not a problem for us as it is not that far. However, might be a little inconvenient to walk if you are with elderly or young children’s as it’s still around 10-15mins walk. Room is extremely clean and it’s my second stay here. Will prefer to stay right in platinum area but this will always be my back up hotel if I can’t get somewhere closer to platinum at reasonable price. Worth the stay regardless!

    Reviewed December 26, 2025

    Dear Gwendolyn, Thank you very much for taking the time to share such a positive review and for recommending our hotel, Centara Watergate Pavilion Hotel Bangkok. We are truly delighted to know that this was your second stay with us and that you enjoyed the cleanliness of the room and overall comfort. We appreciate your honest feedback regarding our location. While we are slightly away from the main Platinum area, we are glad to hear that it was still manageable for you. Your comment is valuable, especially for guests traveling with elderly family members or young children, and we will certainly take it into consideration as we continue to enhance our guest experience. I have shared your kind reviews with our staff, and they were sincerely appreciated by all. It is truly an honor to be considered your preferred backup hotel, and we are grateful for your trust and support. We look forward to welcoming you back again whenever you visit Bangkok and hope to serve you on many more occas

    Responded December 31, 2025
    Centara Watergate Pavilion Hotel Bangkok
  47. 9.6
    Exceptional
    Yeow from Singapore
    Couple
    Superior City View King
    Stayed 3 nights in March 2026

    “Good Location ”

    Hotel located at good location. Walking distance to Central World, 4 Faces Budda, Big C supermarket, Pratunum market, train station to airport. Room size just right. Bed is comfortable. Since like they just revonate the room. Con traffic condition there is bad. Room shower not fully water proof. Water will seep out and wet the whole floor to toilet bowl area. Can be slippery. Not sure why they remove the water proof rubber gasket below the lower hinge of glass door.

    Reviewed March 17, 2026

    Dear Yeow, Thank you very much for taking the time to share your detailed feedback of your recent stay with us at Centara Watergate Pavilion Hotel Bangkok and for rating your stay 9.6 out of 10. We are delighted to hear that you enjoyed our convenient location, with easy walking access to nearby shopping areas, attractions, and the airport rail link. It is also wonderful to know that you found the room comfortable, well-sized, and refreshed, with a pleasant sleeping experience. At the same time, we sincerely apologize for the inconvenience you experienced with the shower area. Your comments regarding the water seepage and the missing rubber gasket have been shared with our Engineering team for immediate inspection and rectification, as guest safety and comfort are our top priorities. We also appreciate your understanding regarding the traffic conditions in the surrounding area, which can be busy at times due to our central location. Thank you once again for choosing to stay wit us

    Responded April 09, 2026
    Centara Watergate Pavilion Hotel Bangkok
  48. 9.2
    Exceptional
    Ren from Singapore
    Group
    Deluxe City View King
    Stayed 3 nights in March 2025

    “Great location & friendly staff”

    Room is clean and spacious, good enough for me and my mum. Location is awesome, it's like ard 5 min walk to platinum mall, central world, December and 10 min to tofu skin care shop. Also 2 min walk to pratunam night market. We enjoyed exploring the place. There are also alot of massage places outside the hotel and one below the hotel where I usually go for my massage as it is convenient. Breakfast is okay, normal food, good enough to keep you fuelled. Just one con is the hot water, hard to find the right temperature for the room that we stayed in. (earthquake aftermath: we stayed in here, 2 days after the earthquake, and i didn't see any cracks on the wall for this hotel, made my mum feel secure) Overall awesome stay. 10/10 would recommend and 10/10 will be back again.

    Reviewed April 02, 2025

    Dear Ren, On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service as a good score. We are truly delighted to know that you had a pleasant experience, and kind compliments on quality of service with friendliness of our staff as well as convenience location of the hotel. Your feedback is incredibly valuable, and we greatly appreciate your kind words. Regarding the structure of the hotel following the earthquake, please be informed that a thorough inspection has been conducted by a certified structural engineer. We have received official certification confirming that the building is safe for continued operation. Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us. Once again, thank you for choosing to stay with us. We lo

    Responded May 09, 2025
    Centara Watergate Pavilion Hotel Bangkok
  49. 9.2
    Exceptional
    Heiko from Germany
    Solo traveler
    Superior City View King
    Stayed 2 nights in October 2025

    “Stay near city centre ”

    This hotel is best for a few nights before the end of a holiday trip. Its main strengths are the excellent location, providing easy access to the Airport Link and being close to the Siam shopping area. On the negative side, the room had a slight smell, and the surrounding area is very busy and has a large Indian community. A decent option for its transport links, but be prepared for the room and neighbourhood.

    Reviewed October 16, 2025

    Dear Heiko, Thank you very much for sharing your feedback following your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We truly value your feedback, it is both encouraging and inspiring for our team, as we strive to provide exceptional service and ensure each guest enjoys a memorable stay. We are delighted that you found our central location convenient, especially with easy access to the Airport Link and major shopping areas such as Siam Paragon. At the same time, we are sorry to learn about the slight smell in your room. Please rest assured that our Housekeeping team has been informed to investigate and address this issue promptly to ensure a more comfortable experience for future stays. We also appreciate your observations about the surrounding area. While our neighborhood is indeed vibrant and diverse, we understand that the bustling atmosphere may not suit everyone’s preference. Thank you once again for choosing to stay with us, and we hope to have another

    Responded October 17, 2025
    Centara Watergate Pavilion Hotel Bangkok
  50. 9.6
    Exceptional
    JOSEPHINE from Singapore
    Couple
    Superior City View Twin
    Stayed 3 nights in July 2025

    “Clean room and good location”

    First time staying in this hotel. Hotel situated behind a traditional shopping mall. Can cut through the shopping mall to lift lobby or walk by the alley. Alley segregated 2 lanes for pedestrians and cars. Hotel reception located at 9th floor. Staffs are friendly and helpful. Hotel room is clean and organised. No broken toilet flushing system. If you do not mind hotel is not by the main road. You may

    Reviewed July 25, 2025

    Dear JOSEPHINE, Thank you very much for taking the time to share your feedback following your recent stay with us at Centara Watergate Pavilion Hotel Bangkok. We are delighted to hear that you found our location convenient, enjoyed the cleanliness and comfort of your room, and appreciated the friendliness and helpfulness of our team. Your comments regarding the access through the shopping mall and the layout of the alley are also noted and may be helpful for future guests. We are especially glad that everything in your room, including the toilet facilities, was in good working condition. While our hotel is slightly set back from the main road, we are pleased that you still found it easily accessible and convenient. We truly hope to have the pleasure of welcoming you back again soon. Warm regards, Sanon Wilaiwongs General Manager

    Responded August 07, 2025
    Centara Watergate Pavilion Hotel Bangkok
Changed to review page 1

This is a popular property. Don't miss out!